Affinity Water Contact Numbers

  • Company Name: Affinity Water
  • Main Contact Number: 0871 976 4851
  • HQ Address: Affinity Water Limited, Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ
  • Opening Hours: Monday to Friday, 8am to 5pm
  • Website: www.affinitywater.co.uk
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Direct Affinirt Water Phone Number:
0871 976 4851

Department Contact Number Opening Hours
Customer Service 0871 976 4851 Monday to Friday, 8am to 5pm
Customer Service, Bill and Account Enquiries, Moving Home, Arrangements, Metering, High Consumption (Metered Accounts) 0345 357 2401 Monday to Friday, 8am to 5pm
Bill and Account Enquiries, Moving Home, Payment Arrangements, Metering, Paying Your Bill, High Consumption (Non-Metered Accounts) 0345 357 2402 Monday to Friday, 8am to 5pm
Water Supply Enquiries, Loss of Supply, Water Pressure, Water Quality Problem, Water Disruption 0345 357 2407 Monday to Friday, 7am to 8pm, Saturday to Sunday, 8am to 4pm
Report A Leak 0800 376 5325 Monday to Sunday, 12am to 11.59pm
Personal Injury Claims 0333 666 0082 Monday to Friday, 8am to 5pm
Business Relationship Team 0345 357 2424 Monday to Friday, 8am to 5pm
Business Account Queries Switchboard 0170 726 8111 Monday to Friday, 8am to 5pm
Press Office Team 0170 727 7110 Monday to Friday, 7am to 5pm, Saturday to Sunday, 7am to 7pm
Affinity Careers Queries 0170 767 9094 Monday to Friday, 8am to 5pm

How to Find the Affinity Water Contact Phone Numbers

There are different dedicated Affinity Water customer service telephone numbers to cater to your various needs and concerns. If you would like to get these contact numbers, go to their website at https://www.affinitywater.co.uk/index.aspx, then click on the Contact Us link located at the top right corner of the web page. It will take you to the web page where you will be able to find the Affinity Water contact number helpline that you are looking for.

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Affinity Water Bill and Account Enquiries Contact Phone Number 0345 357 2401


Call the Affinity Water customer service telephone number 0345 357 2401 for any questions or concerns that you have with regard to your bill and account. This is the phone number to dial if you are a customer with a metered account. Through this contact number, you can let the company know that you are moving home, or enquire about your Affinity Water meter reading. You can also discuss your high water consumption or make a payment over the phone by calling this Affinity Water contact number helpline. If you are experiencing financial difficulties and are not able to make your payment, feel free to call this number during their hours of operation to inform Affinity Water of your situation. For customers with non-metered accounts, the Affinity Water customer service telephone number to call for any enquiries mentioned above is 0345 357 2402.

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Aside from calling the Affinity Water customer service team, you have the option to submit your enquiries to them online by filling in their email contact form. If you would prefer to make an enquiry by post, then write a letter and send it to them at the following address:

Affinity Water Tamblin Way Hatfield Hertfordshire AL10 9EZ

When it comes to submitting your meter reading to Affinity Water, you can do it in various ways. You can submit your reading online by logging in or signing up for My Account to enter your reading. Alternatively, you can submit it by completing their meter reading form. If you are sending your meter reading via SMS, begin your message with the word READ followed by your customer number and meter reading, then send it to 0778 147 4715. To send your reading via voicemail, dial 0345 357 2401 and then select the option 3 to leave a voicemail. Make sure to provide them with your customer number.

Before calling the Affinity Water customer service telephone number, you might want to check the Frequently Asked Questions section on their website to find out if your questions has been answered already.

Established in 1973, Affinity Water is the largest water-only supplier in the United Kingdom, and they are committed to providing all their customers with a high quality water service. They supply about 900 million litres of water on a daily basis to more than 3 million people in parts of Berkshire, Bedfordshire, Buckinghamshire, Hertfordshire, Essex, Surrey, the London Boroughs of Harrow and Hllingdon, and more. Go to the company’s ‘About Us’ web page if you would like to know more about them, such as their history, board of directors, supply area and performance.

Affinity Water Water Supply Enquiries Contact Number Helpline 0345 357 2407

For any enquiries that you have relating to your water supply, contact the Affinity Water customer service number 0345 357 2407. This is the dedicated phone number to dial for queries about loss of water supply, water pressure and water disruption. If you would like to discuss a water quality problem, let the company know by calling this phone number.

Affinity Water Report A Leak Customer Service Telephone Number 0800 376 5325 Free Number

Dial the Affinity Water customer service telephone number 0800 376 5325 free number right away if you need to report a leak. The lines are open 24 hours a day, 7 days a week. Alternatively, you can report a leak online on the company’s ‘report a leak’ web page. You will be asked to put in the town or postcode of the leak location on this page so that you will be able to find out if the problem has been reported already. If it has not been reported yet, you can then plot the location along with the details of the problem on the map. Affinity Water will then send a member of their team to go to the provided location, investigate, and make sure to get the problem fixed. If you are able to take a photo of the problem, you will also be able to upload it, which will help them determine how serious it is.

Affinity Water Personal Injury Claims Contact Phone Number 0333 666 0082

To get in touch with a member of the Affinity Water Claims Team, call the Affinity Water customer service telephone number 0333 666 0082. For all personal injury claims, they work with the impartial and independent claims portal InterRisk solutions. Dial this phone number in order for your claim to be dealt with efficiently. Alternatively, you can make a claim online by following the steps on their claims page.

Affinity Water Business Relationship Team Contact Number Helpline 0345 357 2424

Call the Affinity Water customer service telephone number 0345 357 2424 if you are a business customer with general enquiries. This is the phone number to dial if you would like to speak to a member of their Business Relationship Team with regard to your Affinity Water bill and water supply, as well as their business services. Alternatively, you can send your questions or concerns to them by email at enquiries@affinityforbusiness.co.uk, or online by filling in their commercial enquiries form. If you would prefer to make an enquiry by post, then write to them at the Affinity Water address:

Business Services Team

Affinity Water

Tamblin Way

Hatfield

Hertfordshire

AL10 9EZ

If you know the member of the staff that you would like to get in contact with, call Affinity Water switchboard on 0170 726 8111. You can also read through their Business FAQs page to get more information on their business services.

Affinity Water Press Office Team Customer Service Telephone Number 0170 727 7110

Dial the Affinity Water contact phone number 0170 727 7110 in order to get in touch with their Press Office Team. Their Communications team deals with all media enquiries on behalf of the company and its employees. Their office hours are from Monday to Friday, 8am to 5pm, and they also operate an emergency out of office hours media service. This service is available from Monday to Friday, 5am to 7am, and from Saturday to Sunday, 7am to 7pm. The Affinity Water press office team aims to respond to all media enquiries as quickly as possible and within 2 hours. Keep in mind that the Communications team only deals with enquiries from members of the media.

Apart from calling the Affinity Water customer service telephone number, your media enquiries can also be submitted to them via email at news@affinitywater.co.uk. Alternatively, you can make an enquiry online by filling in their media enquiry form.

If you have investor relations enquiries, send an email to Affinity Water at investor.relations@affinitywater.co.uk. You can also submit your enquiry by post at the address below:

Investor Relations, Finance Department

Affinity Water Tamblin Way Hatfield Hertfordshire AL10 9EZ

Affinity Water Affinity Careers Queries Contact Number Helpline 0170 767 9094

Call the Affinity Water contact phone number 0170 767 9094 if you are looking to work for them and would like to find out about their current career vacancies. You can also enquire regarding Affinity Water jobs by email at jobs@affinitywater.co.uk or online by completing their careers contact form. Prior to getting in touch with their recruitment team, you have the option to check their careers web page first for further information.

Contact Affinity Water Through Social Media

https://twitter.com/AffinityCareers

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