DWP (Department for Work & Pensions) Phone Numbers

  • Company Name: DWP (Department for Work & Pensions)
  • Main Contact Number: 0800 055 6688
  • HQ Address:Caxton House, Tothill Street, London, SW1H 9NA
  • Opening Hours: Monday to Friday, 8am to 6pm
  • Website: www.gov.uk
dwp

Direct DWP Contact Number:
0800 055 6688

Department Contact Number Opening Hours
Job Centre Plus (New Benefit Claims) 0800 055 6688 Monday to Friday, 8am to 6pm
Textphone for Job Centre Plus 0800 023 4888 Monday to Friday, 8am to 6pm
Welsh Language for Job Centre Plus 0800 012 1888 Monday to Friday, 8am to 6pm
Jobseeker?s Allowance, Income Support, Incapacity Benefit, Employment and Support Allowance 0345 608 8545 Monday to Friday, 8am to 6pm
Textphone for Jobseeker?s Allowance, Income Support, Incapacity Benefit, Employment and Support Allowance, Bereavement, and National Jobcentre Enquiry 0345 608 8551 Monday to Friday, 8am to 6pm
Welsh Language for Jobseeker?s Allowance, Income Support, Incapacity Benefit, Employment and Support Allowance, and Universal Credit 0345 600 3018 Monday to Friday, 8am to 6pm
Maternity Allowance 0345 608 8610 Monday to Friday, 8am to 6pm
Textphone for Maternity Allowance and Social Fund 0345 608 8553 Monday to Friday, 8am to 6pm
Welsh Language for Maternity Allowance 0345 608 8674 Monday to Friday, 8am to 6pm
Bereavement 0345 608 8601 Monday to Friday, 8am to 6pm
Welsh Language for Bereavement 0345 608 8772 Monday to Friday, 8am to 6pm
Social Fund 0345 603 6967 Monday to Friday, 8am to 6pm
Welsh Language for Social Fund 0345 608 8756 Monday to Friday, 8am to 6pm
Universal Credit 0345 600 0723 Monday to Friday, 8am to 6pm
Textphone for Universal Credit 0345 600 0743 Monday to Friday, 8am to 6pm
National Jobcentre Enquiry Line 0345 604 3719 Monday to Friday, 8am to 6pm
Welsh Language for National Jobcentre Enquiry 0345 604 4248 Monday to Friday, 8am to 6pm
State Pension Claims 0800 731 7898 Monday to Friday, 8am to 6pm
Textphone for State Pension Claims 0800 731 7339 Monday to Friday, 8am to 6pm
Online Service Technical Help 0345 604 3349 Monday to Friday, 8am to 6pm
Textphone for Online Service Technical Help 0345 604 3412 Monday to Friday, 8am to 6pm
Change in Circumstances 0345 606 0265 Monday to Friday, 8am to 6pm
Textphone for Change in Circumstances 0345 606 0285 Monday to Friday, 8am to 6pm
London Press Office 0203 267 5144 Monday to Friday, 9am to 6pm
England and Wales Local Media Enquiries 0292 058 6097 or 0292 058 6098 or 0292 058 6099 Monday to Friday, 9am to 6pm
Scotland Local Media Enquiries 0131 310 1122 Monday to Friday, 9am to 6pm
Journalists Calling Out of Hours 0765 910 8883 Monday to Sunday, 24 hours

DWP Customer Helpline for Job Centre Plus (New Benefit Claims) 0800 055 6688 Free Number

Call the DWP customer service number 0800 055 6688 free number to make a new benefit claim. If you have hearing difficulties and are using a textphone, dial 0800 023 4888 free number. For Welsh speakers, the DWP contact number to call is 0800 012 1888 free number.

To claim your Jobseeker’s Allowance online, go to https://www.dwpe-services.direct.gov.uk/portal/page/portal/jsaol/lp.

For existing claims, there are different phone numbers to call depending on the type of benefit you are enquiring about. You will have to provide your date of birth and your National Insurance number when calling for an existing claim. If you do not have a National Insurance number yet, apply for it by phone. The National Insurance number application helpline is 0345 600 0643. For textphone users, dial 0345 600 0644. They are available from Monday to Friday, 8am to 6pm. For Welsh speakers, dial 0345 602 1491, open from Monday to Friday, 8.30 am to 5pm.

For Jobseeker’s Allowance, Income Support, Incapacity Benefit, and Employment and Support Allowance enquiries, contact the DWP customer service number 0345 608 8545. If you are using a textphone, dial 0345 608 8551. For Welsh speaking callers, the contact number is 0345 600 3018.

This is also the number to make a complaint about the benefits mentioned above. If you want to make a complaint about the Department for Work and Pensions itself, submit it by writing to Department for Work and Pensions, PO Box 50101, London, SW1P 2WU.

If you are calling from abroad, these are the phone numbers to call depending on the type of benefit:

  • Jobseeker’s Allowance: +44 1912 187 652
  • Incapacity Benefit and Maternity Allowance: +44 1912 187 644
  • Employment and Support Allowance: +44 1912 182 050

Lines are open from Monday to Friday, 8am to 5pm.

DWP Customer Service Number for Maternity Allowance 0345 608 8610

If you are calling about Maternity Allowance, dial the DWP customer service number 0345 608 8610. For textphone, call 0345 608 8553 and for Welsh language support, contact 0345 608 8674. These contact numbers can also be used for complaints with regards to Maternity Allowance.

DWP Telephone Number for Bereavement 0345 608 8601

For Bereavement benefits, call the DWP customer help number 0345 608 8601. Textphone users, call  0345 608 8551. For those who prefer using the Welsh Language, dial 0345 608 8772. Contact these numbers for any Bereavement complaints.

If you are calling from abroad and have queries about Bereavement benefits, dial +44 1912 187 608. It is available from Monday to Friday, 8am to 5pm.

DWP Customer Helpline for Social Fund 0345 603 6967

If you would like to enquire regarding Social Fund benefits, contact the DWP customer service number 0345 603 6967. To enquire through textphone, call 0345 608 8553. Welsh speakers may dial 0345 608 8756. These phone numbers are also used for any complaints about Social Fund.

DWP Phone Number for Universal Credit 0345 600 0723

Dial the DWP contact number 0345 600 0723 to reach the Universal Credit customer service. If you are calling through textphone, the phone number is 0345 600 0743. For Welsh language callers, dial 0345 600 3018. Call these phone numbers if you have any complaints regarding Universal Credit.

DWP Contact Number for National Jobcentre Enquiry Line 0345 604 3719

Contact the DWP telephone number 0345 604 3719 for National Jobcentre enquiries. This is also the phone number to call if you are not satisfied with the service you have received and would like to make a complaint on Jobcentre Plus. If you are using a textphone, call  0345 608 8551. For Welsh support, dial 0345 604 4248.

DWP Customer Help Number for State Pension Claims 0800 731 7898 Free Number

Call the DWP customer service number 0800 731 7898 free number if you need assistance in making a State Pension claim. If you are using a textphone, call 0800 731 7339.

If you are currently outside the UK and have general enquiries about state pension, get in touch with the International Pension Centre through their online enquiry form at https://www2.dwp.gov.uk/tps-directgov/en/contact-tps/ipc.asp. If you are reporting any changes to your personal information, do not submit it using the online form. You need to report it by phone or letter. Call +44 1912 187 777. For textphone, dial +44 1912 187 280. Lines are open from Monday to Friday, 8am to 6pm. If you are reporting by post, send it to The Pension Service 11, Mail Handling Site A, Wolverhampton, WV98 1LW, United Kingdom.

DWP Customer Helpline for Online Service Technical Help 0345 604 3349

Dial the DWP contact number 0345 604 3349 to speak with the technical support team if you need help with the online websites of DWP. Through textphone, call 0345 604 3412.

DWP Phone Number for Change in Circumstances 0345 606 0265

Call the DWP customer service number 0345 606 0265, which is the number for reporting a change of personal details and circumstances, such as your address, spouse or partner, or bank account information. Dial 0345 606 0285 for textphone.

This is also the contact number to dial if you are unhappy with the service you received and would like to submit a complaint on the Pension Service. If you are making a complaint through textphone, call 0345 722 4433. For Welsh support, dial 0345 606 0275.

DWP Customer Service Number for London Press Office 0203 267 5144

Contact the DWP customer help number 0203 267 5144 for national media and London area enquiries, or write to DWP Press Office, Caxton House, Tothill Street, London, SW1H 9NA. If you wish to send an email to the ministers of DWP, address it to ministers@dwp.gsi.gov.uk.

DWP Telephone Number for England and Wales Local Media Enquiries 0292 058 6097 or 098 or 099

If you are calling for media enquiries in England and Wales, dial the DWP telephone number 0292 058 6 then 097 or 098 or 099.

DWP Customer Helpline for Scotland Local Media Enquiries 0131 310 1122

For Scotland local press enquiries, dial the DWP contact number 0131 310 1122.

DWP Phone Number for Journalists Calling Out of Hours 0765 910 8883

For journalists who are calling outside of the aforementioned opening hours for media enquiries, call the DWP telephone number 0765 910 8883.

How to Find DWP Contact Numbers You Ask?

To find the DWP phone numbers to call, go to their web page https://www.gov.uk/government/organisations/department-for-work-pensions. Scroll down until you see the “Contact DWP” section of the page to get the DWP customer help number that you are looking for.

DWP

Contact DWP Through Social Media

 

Related companies:

2 thoughts on “DWP (Department for Work & Pensions) Phone Numbers”

  1. I received a txt message requesting I ring concerning my income support at 16:58 on Monday 10 October. I have tried three times today and have remained on hold for a total of 1 hour 12 mins, currently on hold again.

    Is there a way I can reach a person other than the 0345 number which I am being charged for.

    Thank you

Leave a Reply

Your email address will not be published. Required fields are marked *