On The Beach Contact Numbers

  • Company Name: On The Beach
  • Main Contact Number: 0371 474 3000
  • HQ Address: Park Square, Bird Hall Lane, Cheadle, SK3 0XN
  • Opening Hours: Monday to Friday, 8am to 8pm, Saturday to Sunday, 9am to 7pm
  • Website: www.onthebeach.co.uk

Direct number for On the Beach customer service: 0871 789 2936
Calls to 0871 numbers cost 13p per minute plus your phone company access charge.

On the Beach phone number list with departments opening hours:

Department Contact Number Opening Hours
Customer Service Team, Online Team 0371 474 3000 Monday to Friday, 8am to 8pm, Saturday to Sunday, 9am to 7pm
Customer Service Fax Number 0871 472 4810 or 0161 448 4610 Monday to Friday, 8am to 8pm, Saturday to Sunday, 9am to 7pm
Reservations Team, Sales Enquiries 0871 474 3000 Monday to Thursday, 8am to 10pm, Friday, 8am to 9pm, Saturday to Sunday, 9am to 9pm
Financial and Investor Enquiries 0203 727 1000 Monday to Friday, 8am to 8pm, Saturday to Sunday, 9am to 7pm
Head Office Number 0161 448 4622 Monday to Friday, 8am to 8pm, Saturday to Sunday, 9am to 7pm

How to Find On The Beach Contact Phone Numbers

Customers or travelers who are looking for On The Beach customer service telephone numbers can go to their website at https://www.onthebeach.co.uk/. Scroll down to the bottom of the web page, and then click on the Contact Us link under About Us column. It will take you to the web page where you will be able to find different ways to get in touch with On The Beach. If you would prefer to make an enquiry over the phone, click on the ‘Ask Alison a question’ button and you will be asked to type in your question inside the box provided. Enter the words ‘contact number’ then click on Ask. Different links will appear containing the company’s phone numbers. Click on the appropriate link. For instance, if you would like to speak to someone from the Reservations Team, select ‘How do I contact the reservations team’. You will then be able to get the On The Beach contact number helpline that you need.


On The Beach Customer Service Team Contact Phone Number 0371 474 3000

Call On The Beach customer service telephone number 0371 474 3000 in order to get in touch with a member of their customer service team. This is the phone number to call if you have an existing booking with the company and would like to make changes to it. You can speak to one of the company’s online team by calling this number. You can also cancel your existing holiday booking through this contact number. Aside from calling the On The Beach contact number helpline, you have the option to make an enquiry by sending them a letter through fax on 0871 472 4810 or 0161 448 4610. Alternatively, you can submit your enquiries to them online via My Messages on the Manage your Booking section of the On The Beach website. Through this section, you can also amend your contact details, enquire about making a claim or submit a complaint in case you are not happy with the service that you have been provided by the company. If you would prefer to make a complaint by post, then send them a letter at the On The Beach address below:

On The Beach Park Square Bird Hall Lane Cheadle SK3 00XN

Upon the company’s receipt of your complaint, On The Beach will aim to respond to you accordingly, and work within the guidelines set by their governing body ABTA.

Established in 2004, On The Beach is one of the leading and most popular online retailers of affordable, short-haul beach holidays based in the United Kingdom. Every year, they serve more than one million happy customers and send them away on their safe, convenient and stress-free beach holiday. The company’s technology platform allows customers to dynamically package the constituent parts of their holiday, including flights, hotels, and transfers, to create tailor made holidays from millions of flights and hotel combinations, in contrast with pre-packaged holidays being offered, which is the case with many traditional travel operators. On The Beach UK is an independent company and has no fixed ties to airlines or hotels, which means that they can offer clients a full market range of flight and hotel products that can be booked via online channels, such as desktop, mobile, tablet and On The Beach app, and over the phone as well. For any questions or concerns that you have with regard to the products or services offered by the company, feel free to call the On The Beach customer service telephone number during their opening times.


To achieve the great ambitions of On The Beach, they need the right people to help them. They are looking for ambitious and talented people to join their team. If you are looking to work for them and would like to find out more about their current career vacancies, go to On The Beach jobs page. You can also make an enquiry by sending an email to their recruitment team at careers@onthebeach.co.uk. As you would expect, On The Beach offers great rates of salary, a generous holiday allowance, defined pension contribution scheme, as well as on-site parking that is free of charge. In addition to this, they also provide their people with a fantastic team culture. To promote this, their teams get a casual dress code, a state of the art technology, a chill out area, golf, badminton and bowls on site, as well as Research and Development time for their development team. On The Beach is looking for enthusiastic, dynamic people with a passion for travel and doing things differently. If you believe that you are one of them, apply and get in touch with their recruitment team to get more information.

On The Beach Reservations Team Contact Number Helpline 0871 474 3000

In order to get in touch with the reservations team, call On The Beach customer service telephone number 0871 474 3000. This is the contact phone number to dial if you would like to book a new holiday over the phone. However since On The Beach is an online travel agent, the simplest, quickest way to make your booking is through their website or On The Beach app. If you are in need of assistance with your large or complicated booking, call On The Beach contact phone number to speak to one of their customer service representatives. You can also extend your holiday through this contact number.

On The Beach caters for all customers with disabilities. When booking a holiday, you are advised to call On The Beach customer service telephone number so that the sales team can advise you of suitable hotels and inform the suppliers of the medical issues that you have. Should you wish to make a new booking online, make sure that you tick the special assistance box. In order to request medical assistance after you have made a booking, submit a special assistance form through their Manage your Booking section.

On The Beach provides in-resort support during business hours and a support service for emergencies available at any time of the day, 7 days a week. The phone number to call is included on your booking confirmation paperwork that is sent to you via email. For any questions or concerns that you have with regard to insurance, refer to your insurance documentation sent to you through email to get the contact details.

On The Beach Financial and Investor Enquiries Customer Service Telephone Number 0203 727 1000

Dial On The Beach customer service telephone number 0203 727 1000 to speak to Jonathon Brill, Alex Beagley or Tom Hufton from On The Beach Group plc. This is the contact phone number to call if you would like to enquire about finances and investor relations. For all corporate enquiries, send an email to Alistair Daly or Kirsteen Vickerstaff at corporate@onthebeach.co.uk. If you have a beach hotel and would like to work with the number one beach holiday specialist OTA, send them an email at the On The Beach email address: hotelpartners@onthebeach.co.uk.

On The Beach Head Office Contact Phone Number 0161 448 4622

If you would like to get in touch with a representative from On The Beach Head Office, call On The Beach customer service telephone number 0161 448 4622. All enquiries and issues that you may have in the resort should be reported to your hotel reception at your earliest convenience. Make sure that you provide them and the hotel management with every possible opportunity to resolve any problems that you may have. If your hotel provider gives a rep service at your hotel, resort representative contact information will be available at the reception desk and will be displayed on a board in the hotel’s reception area. Failing that, the contact information of your local resort agent or representative can be found at the bottom section of your hotel voucher on the third page of your On The Beach paperwork. In case you are not able to contact any of them, then get in touch with someone from their head office by calling this On The Beach customer service telephone number.

Contact On The Beach Through Social Media

Related companies:

Leave a Reply

Your email address will not be published. Required fields are marked *