QVC Phone Numbers

  • Company Name: QVC
  • Main Contact Number: 0871 976 7193
    Calls to 0871 numbers cost 13p per minute plus your phone company access charge.
  • HQ Address: Building 8, Chiswick Park, 566 Chiswick High Road, London, W4 5XU
  • Opening Hours: Monday to Sunday, 12am to 11.59pm
  • Website: www.qvcuk.com
qvc

Direct QVC Contact Number:
0871 976 7193
Calls to 0871 numbers cost 13p per minute plus your phone company access charge.

Department Contact Number Opening Hours
Customer Care free number 0800 514 131 Monday to Sunday, 12am to 11.59pm
Quick Check Service, Order Status Enquiries, Item Return Queries 0800 534 333 Monday to Sunday, 12am to 11.59pm
Warrington Outlet Store Enquiries 0192 581 3725 Monday, 9am to 5.30pm, Tuesday, 10am to 5.30pm, Wednesday to Saturday, 9am to 5.30pm, Sunday, 10am to 4pm
Shrewsbury Outlet Store Enquiries 0174 336 6667 Monday, 9am to 5.30pm, Tuesday, 10am to 5.30pm, Wednesday to Saturday, 9am to 5.30pm, Sunday, 10am to 4pm
QVC Media and Commerce Centre 0208 811 5600 Monday to Sunday, 12am to 11.59pm
UK Vendor Relations Queries 0208 811 5918 Monday to Sunday, 12am to 11.59pm
Knowsley Customer Operations Centre 0151 551 2500 Monday to Sunday, 12am to 11.59pm

How to Find the QVC Contact Us Page

To get the QVC customer service telephone numbers, go to their website at http://www.qvcuk.com/. Scroll down to the bottom of the page, and then click on the Contact Us link located under the Customer Care column. It will take you to the web page where you will be able to find the QVC contact number helpline along with the other ways that you can do to get in touch with them.

qvc Contact us page
From: http://www.qvcuk.com/contactUs.content.html

QVC Customer Care Team Contact Phone Number 0800 514 131 Free

Call the QVC customer service telephone number 0800 514 131 free number for general enquiries with regard to the products or services offered by the company. Launched on October 1st 1993, QVC Inc. UK is one of the largest multimedia retailers in the world. They are committed to providing each of their customers with an outstanding brand experience, engaging them in a community of people and ideas. QVC enriches consumers with compelling finds, creative presentations and excellent service, and embraces them with a retail experience that they would not be able to find anywhere else.

Aside from calling the QVC contact number helpline, you can make an enquiry by sending them an email to customer_services@qvc.com or using their simple online form. The customer care team will aim to respond to your query within 72 hours. You can also enquire through the company’s social media accounts such as on Twitter and on Facebook. If you would prefer to submit your question or concern by sending a letter to the QVC customer service team, then write to the following address:

QVC Customer Operations Centre South Boundary Road Knowsley Industrial Park Knowsley Liverpool L70 2QA

In order to get a hold of someone from Warrington outlet store, call the QVC customer service team on 0192 581 3725 or visit them personally to the address below:

Birchwood Shopping Centre 34 Benson Road Birchwood, Warrington WA3 7PQ

To speak to a representative from QVC Shrewsbury outlet store, the QVC contact number helpline to dial is 0174 336 6667. Alternatively, you can go to their address and speak to them personally at:

Lower Mall Darwin Shopping Centre Shrewsbury SY1 1BP

For all UK press enquiries, email the company’s press office team at pressoffice@qvcuk.com. For all social media queries, send an email to the QVC customer service social media team at uk-social_media_team@qvc.com.

QVC has also launched their iPad app, which is available to be downloaded on the App Store. It has been created to provide you with the full QVC experience. The app allows you to watch all four of their channels in high quality, shop for all of your favorite products any time of the day, 7days a week, and explore their latest exclusive content.

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QVC Quick Check Service Customer Help Number 0800 534 333 Free Number

Dial the QVC customer service telephone number 0800 534 333 free number in order to access their Quick Check service. This is the contact number to call if you would like to check on the status of your order or enquire with regard to an item return over the phone. Through the Quick Check service, you can select to hear your most recent order or put in a specific item number or order number. Alternatively, you can check the status of your order by logging into your QVC online account. Under ‘My Orders’, choose ‘Order Status’ and your full order history will show up. You can browse the list and view your order status next to each order or search the list by a particular item number or order number. Aside from these, you also have the option to call the QVC customer service team and speak to one of their members with regard to the status of your existing order.

Take note that if you are going to return an item, you will be held responsible for the cost of your return unless the product is at fault, damaged, or incorrect in which case QVC will reimburse all your postage costs. If they have your email address, they will email you to confirm that they have already received your return. In case the company has not got an updated email address for you, you can call the QVC contact number helpline and they will help you to update any details on your account. It may take up to 14 days for your return to be processed from the date that you sent the items back to QVC. They will automatically issue any refund to the card that you used to place your original order, then it is up to your bank or card issuer to process the payment back to you. Typically, this should take 5 working days in the UK, depending on your bank or card issuer.

For mainland UK on the company’s standard delivery plan, they aim to deliver your items within 3 to 5 working days from the date that your payment details are authorised. The only exception to this is when the items come directly from the supplier, which might take longer as they will be deliver according to the delivery timelines. These products will be labelled as Direct Despatch products at the point of purchase and will take not longer than 14 days to be delivered to you. Deliveries to addresses outside the UK (subject to availability), including mainland Europe and Eire will normally take 7 to 10 working days. Please keep in mind that if your order is made up of a combination of products, they may be delivered separately so that you will be able to receive them as soon as possible.

In case you are out and a product requires a signature, a courier may use his or her discretion and acquire a signature from your neighbour or leave a calling card so you may set up a delivery time that is more suitable for you. If the item does not require a signature, then it will arrive with your regular post.

To check on the progress of your product delivery, see if your confirmation email includes an order tracking reference and click on the link provided to you. If the last date of your expected delivery timeframe has already passed, call customer service team on the QVC contact phone number and they will investigate further for you.

When it comes to cancellation of your order, you may be able to cancel the processing of your order if the items have not been despatched yet from the company’s warehouse. Just call the QVC customer service team to let them know that you would like to cancel your order. If you would like to find out whether or not you are able to cancel a particular order prior to despatch, log into your QVC online account, then select ‘Order Status’ under ‘My Orders’. Search by order number or item number and if you are able to cancel a particular order, the message ‘Cancel Order’ will show up. If you would like to cancel your order, choose this option and when asked, ‘Are you sure?’, click on the ‘Yes’ button. Your order will then be cancelled. You also have a statutory right to request cancellation of your purchase within 14 days of receiving the product, as well as the company’s 30-day money back guarantee.

QVC Media and Commerce Centre Customer Help Number 0208 811 5600

To reach the QVC Media and Commerce Centre, call the QVC contact phone number 0208 811 5600. If you are calling from outside the UK, dial +44 2088 115 600. For all new product proposals, call Vendor Relations UK on 0208 811 5918 or email their team at uk_vendor_relations@qvc.com. From abroad, the  QVC contact number helpline is +44 2088 115 918. If you need to get in touch with someone from QVC Customer Operations Centre, call 0151 551 2500. From overseas, dial +44 1515 512 500. Apart from giving them a phone call and sending them an email, you also have the option to visit them personally at the following address:

South Boundary Road Knowsley Merseyside L70 2QA

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