Royal Mail Contact Numbers

  • Company Name: Royal Mail
  • Main Contact Number: 0345 774 0740
  • HQ Address: Royal Mail plc, 100 Victoria Embankment, London, EC4Y 0HQ
  • Opening Hours: Monday to Friday, 8am to 6pm, Saturday, 8am to 1pm, Sunday, 9am to 2pm
  • Website: www.royalmail.com
Royal Mail
Department Contact Number Opening Hours
Customer Service, Item or Mail Delivery, Redelivery Help and Support, PO Box Help, Delivery Problems, Customer Complaints Number 0345 774 0740 Monday to Friday, 8am to 6pm, Saturday, 8am to 1pm, Sunday, 9am to 2pm
Text Phone Number 0345 600 0606 Monday to Friday, 8am to 6pm, Saturday, 8am to 1pm, Sunday, 9am to 2pm
Text Phone Number 0345 600 0606 Monday to Friday, 8am to 6pm, Saturday, 8am to 1pm, Sunday, 9am to 2pm
Redirection Queries, Moving Premises (Business) 0345 777 7888 Monday to Friday, 8am to 6pm, Saturday, 8am to 1pm
Redirection Queries (Calls From Outside the UK) +44 1782 668 007 Monday to Friday, 8am to 6pm, Saturday, 8am to 1pm
Royal Mail Shop Customer Service Team, Gifts Collectible Items Helpline 0345 764 1641 Monday to Friday, 8.30am to 5pm
Royal Mail Shop Customer Service Team (Calls From Outside the UK) +44 1313 167 483 Monday to Friday, 8.30am to 5pm
Business Customer Service, Help With Franking, Help With Mail Supplies, Business Collection Queries, Delivery Problems, Online Business Account Help, Despatch Manager Online (DMO) Help, Business Customer Complaints 0845 795 0950 Monday to Friday, 8am to 6pm
Royal Mail Shop Business Customer Service 0345 778 2677 Monday to Friday, 8.30am to 5pm
Royal Mail Shop Business Customer Service (Calls From Outside the UK) +44 1313 167 482 Monday to Friday, 8.30am to 5pm
Press Office Enquiries 0203 338 1007 Monday to Sunday, 12am to 11.59pm
Managing Director Strategy Communications 0207 449 8007 Monday to Sunday, 12am to 11.59pm
Deputy Director, Communications 0743 576 8549 Monday to Sunday, 12am to 11.59pm
Senior Corporate PR Manager 0207 449 8261 Monday to Sunday, 12am to 11.59pm
PR Manager – Stamps 0207 449 8250 Monday to Sunday, 12am to 11.59pm
PR Manager 0207 449 8360 Monday to Sunday, 12am to 11.59pm
Investor Relations Director 0207 449 8183 Monday to Friday, 8am to 6pm, Saturday, 8am to 1pm, Sunday, 9am to 2pm
Investor Relations Associate 0207 449 8140 Monday to Friday, 8am to 6pm, Saturday, 8am to 1pm, Sunday, 9am to 2pm
Investor Relations Analyst 0207 461 8232 Monday to Friday, 8am to 6pm, Saturday, 8am to 1pm, Sunday, 9am to 2pm

Royal Mail Customer Service Number
0345 774 0740

royal mail contact information
From: https://personal.help.royalmail.com/app/contact#category-tree-after

Call the Royal Mail contact number helpline 0345 774 0740 if you would like to get in touch with a member of their customer service team. This is the dedicated phone number that you can dial for any general questions or concerns that you may have with regard to the products or services that they offer. Through this phone number, you can also enquire about item or mail delivery, or ask for help with your Royal Mail redelivery, PO Box, and any problems relating to delivery. If you are using a text phone, the phone number that you can call is 0345 600 0606.

In case you are not satisfied with the service that you have received from the company and would like to make a complaint, call the Royal Mail customer service telephone number during their opening hours.

Complaints:

Aside from calling the Royal Mail customer service telephone number, there are some other ways that you can do to send your enquiries or complaints to them. You can submit your questions or concerns online by filling in the email contact form on their website, and they will aim to reply within 3 working days. Alternatively, you can contact Royal Mail UK by sending them an email at customerservice@your.royalmail.com. They aim to respond to emails sent to this address within 10 working days. If you would prefer to make an enquiry by post, then write a letter to the Royal Mail address: Freepost “ROYAL MAIL CUSTOMER SERVICES”.
Read more about Royal Mail complaints proces

Royal Mail Redirection Number 0345 777 7888

For any assistance that you need with your Redirection, such as completing your application form or help with your renewal, call the Royal Mail customer service telephone number 0345 777 7888.

redirect mail

This is also the dedicated contact number that you can call if you are a business customer that will be moving premises. If you are calling from outside the UK, the phone number to call is +44 1782 668 007. Alternatively, you can view the Royal Mail Business Redirection faqs and find the answer to your query.

Royal Mail Shop Customer Service Number 0345 764 1641

In order to speak to a member of the company’s shop customer service team, call the Royal Mail contact number helpline 0345 764 1641. This is the dedicated phone number to call if you need help with gifts and collectible items. If you are calling from outside the UK, dial +44 1313 167 483. Apart from giving them a call, you can send them your queries by completing their email contact form and they will aim to respond within 5 working days.

Royal Mail Business Customer Service Telephone Number 0845 795 0950

To get in touch with a member of the business customer service team, call the Royal Mail contact number helpline 0845 795 0950. You can call this number to get help with franking, mail supplies, delivery problems, online business account, and Despatch Manager Online (DMO).

If you are not satisfied with the product or service that you have received and would like to make a complaint, call the Royal Mail customer service telephone number. Alternatively, you can submit your complaint online by filling in the complaint email contact form on their website. The company will aim to respond to your email within 2 working days.

Royal Mail Shop Business Customer Service Number 0345 778 2677

Call the Royal Mail contact number helpline 0345 778 2677 if you would like to speak to one of their shop business customer service representatives. If you are calling from outside the UK, the phone number to dial is +44 1313 167 482. Aside from giving them a call, you can make an enquiry by sending them an email at business.enquiries@royalmail.com. You can also check the Royal Mail shop faqs prior to getting in touch with the customer service.

Royal Mail Press Office Enquiries Number 0203 338 1007

Journalists who have any questions or concerns about the company can call the Royal Mail contact number helpline 0203 338 1007. This phone number is available 24 hours a day, 7 days a week. Alternatively, members of the press can contact the company via email at press.office@royalmail.com. If you would prefer to make an enquiry by post, then write a letter to the Royal Mail address below:

Group Communications Royal Mail Group 100 Victoria Embankment London EC4Y 0HQ

You can also contact one of the Royal Mail phone numbers and email addresses below to make an enquiry:

Royal Mail Institutional Investors Queries

For any questions or concerns from institutional investors and buy or sell side analysts, call the Investor Relations Director, Catherine Nash, on 0207 449 8183 or send her an email at investorrelations@royalmail.com. To speak to the company’s Investor Relations Associate, Dilani Paranavithana, dial 0207 449 8140. Alternatively, you can send an email to investorrelations@royalmail.com. If you are looking to get in touch with the Investor Relations Analyst, Sabreen Flores, the contact phone number to call is 0207 461 8232. You can also make an enquiry by sending them an email at investorrelations@royalmail.com.

Contact Royal Mail UK Through Social Media

Royal Mail Careers

Royal Mail employees are at the forefront of their goal to provide the best possible service to their customers. If you are looking to work and become part of their team, visit the Royal Mail jobs page to find out more about their current career vacancies.

How to Find the Royal Mail Contact Us?

royalmail contact us page

You can find the Royal Mail customer service telephone numbers on their website at http://www.royalmail.com/. Click on the Contact Us link that can be found at the bottom of the web page, and you will be directed to another web page where you will have to select a category to get the Royal Mail contact number that you are looking for.

royalmail contact us link

On this web page, you will also be able to find the other ways that you can do to get in touch with their customer service team, such as by email, by post or via their live chat facility.

Royal Mail Live Chat

Royal Mail UK have their live chat facility on their website. It is available to use from Monday to Friday, 8am to 5.30pm. Use the company’s live chat during their working hours and a member of the customer support team will be able to assist you with your concerns.

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