Direct Thomas Cook Contact Number: 0871 976 3105
Calls to 0871 numbers cost 13p per minute plus your phone company access charge.
|Department||Contact Number||Opening Hours|
|Customer Service Free Number, Booking Arrangements, Extras and On Board Services||0800 916 0652||Monday to Sunday, 8am to 10pm|
|For Customers Calling from Outside the UK||0173 322 4330||Monday to Sunday, 8am to 10pm|
|Special Assistance Team||0800 107 3409||Monday to Saturday, 8am to 8pm|
|Miles & More Customer Service Team||+49 6920 977 7777||Monday to Sunday, 8am to 10pm|
|North Office Helpline for Pet Cargo||0845 180 1851||Monday to Sunday, 8am to 10pm|
|South Office Helpline for Pet Cargo||0178 442 5303||Monday to Sunday, 8am to 10pm|
|Cruise Special Offers Enquiries and Booking||0800 169 4557||Monday to Friday, 8am to 9pm, Saturday to Sunday, 8am to 8pm|
|Holiday Emergency Assistance (Multilingual Service)||+44 8718 950 100 or +44 1733 402 046||Monday to Sunday, 24 hours|
|Customer Relations Team||0173 322 4814||Monday to Sunday, 8am to 10pm|
Thomas Cook Airlines Contact Number for the Customer Service Team 0800 916 0652 Free Number
Whether you have general questions regarding the holidays and flight deals offered by Thomas Cook Airlines, or you would like to book a flight or add some extra services to your booking, contact the Thomas Cook Airlines customer service number 0800 916 0652 free number.
Through this number, you can avail of the additional services that the company offers, such as having the freedom to choose your own seat, buying a meal for your flight, as well as adding of check in baggage. If you would like to make changes in the extra services that you have booked such as changing your seat arrangement, purchased meal, additional baggage or other adjustments or amendments, they can be done by making a call to this Thomas Cook Airlines telephone number.
If you would like to get more information on their extras and on board services, check out their web page https://www.thomascookairlines.com/en/book-plan/extras/extras.jsp.
Rebooking or upgrading of flights can also be processed over the phone. Contact the airlines’ customer service team if you would like to upgrade your economy seat to premium or business class, or if you need to rebook your flight to a different date.
If you would prefer to have a face to face interaction, use the store locator on this web page to find a Thomas Cook Airlines store near you https://www.thomascook.com/store-locator/#intcmp=TopNav_StoreLocator.
Thomas Cook Airlines Customer Helpline for Customers Calling from Outside the UK 0173 322 4330
Make a phone call to the Thomas Cook Airlines customer service number 0173 322 4330 if you are calling from outside the United Kingdom and have questions or concerns regarding your booked flight with Thomas Cook Airlines. For flights that are booked prior to the 22nd of November, 2015, booking of extras and services mentioned above can be done by contacting this Thomas Cook Airlines phone number.
In addition to these services, name change can also be requested through this contact number. Call for assistance in case you need to amend the names on your booked flights or give the ticket to another passenger.
Thomas Cook Airlines Customer Service Number for the Special Assistance Team 0800 107 3409 Free Number
Thomas Cook Airlines customer service number 0800 107 3409 free number is the number to call for customers that require special assistance during their flights.
Passengers’ special assistance requests should be pre-booked over the phone or online no less than 48 hours prior to their departure, so that the staff can make arrangements to provide passengers with the best possible assistance on their flight. The company’s special assistance is free of charge.
With special assistance, special passengers will be assisted by Thomas Cook Airlines staff from the airport to their hotel accommodation. They will also be provided with adapted rooms that have walk-in showers, making it easier for them to move if they are a person who has a disability.
Passengers with mobility issues or disability will be provided with airport assistance so that there would not be too much hassle for them on their way to where they are going.
If you prefer to submit a special assistance request form online, go to this web page https://www.thomascookairlines.com/en/fly-with-us/special-assistance/assistance-for-passengers-with-special-needs/special-assistance-request-form.jsp.
You will need to fill out the form to inform the airlines of the specific assistance that you need.
Emotional support or assistance dogs are allowed to sit beside the passenger during the flight if the dog meets the set of requirements, including a pet passport where the dog’s information is included such as coat color, age, date of birth, breed, and vaccine brand.
The passenger should also present a certificate as a proof that the dog has been trained by an authorized training organization. The airlines also require a written letter from the passenger’s doctor indicating that the passenger needs an assistance dog during the flight. The letter should be dated less than a year before the flight date.
Any kind of allergies and injuries should be disclosed before the flight. As mentioned, passengers with injuries and who are in need of special assistance can pre-book their special assistance online or by calling this number, also to inform the airlines of their condition.
Passengers who are pregnant need to present a medical certificate stating that they are fit to fly and that there would not be any risk of pregnancy issues during the flight. Those who are on their 27th week of pregnancy and below are allowed to be on board without a medical certificate.
Thomas Cook Airlines Telephone Number for Miles & More Customer Service Team +49 6920 977 7777
If you would like to make an enquiry with regards to your Miles & More card, get in touch with the customer service team by calling the Thomas Cook Airlines customer help number +49 6920 977 7777.
Thomas Cook Airlines Phone Number for North Office Helpline for Pet Cargo 0845 180 1851
If you are a passenger who is flying to and from the United Kingdom with your pet, contact the Thomas Cook Airlines customer service number 0845 180 1851. It is the phone number for Thomas Cook Airlines’ partner pet travel agent in the north office. You will be allowed to travel only if you agree that your pet will be placed to the plane’s cargo during the whole flight.
If you would like to get more information about the requirements and restrictions for service animals, refer to this web page https://www.thomascookairlines.com/en/fly-with-us/special-assistance/assistance-for-passengers-with-special-needs/assistance-dog.jsp.
Thomas Cook Airlines Contact Number for South Office Helpline for Pet Cargo 0178 442 5303
Contact the Thomas Cook Airlines telephone number 0178 442 5303 if you are a passenger who is traveling with your pet and would like to make an enquiry about the deadlines of booking, available routes that allow pets during travel and place them in the plane’s cargo, as well as the prices of the services. This is the phone number of Thomas Cook Airlines’ partner pet travel agent in the south office.
Thomas Cook Airlines Customer Help Number for Cruise Special Offers Enquiries and Booking 0800 169 4557 Free Number
Call the Thomas Cook Airlines customer service number 0800 169 4557 free number if you would like to make an enquiry about cruise special offers or book your cruise over the phone.
Thomas Cook Airlines Customer Helpline for Holiday Emergency Assistance (Multilingual Service) +44 8718 950 100 or +44 1733 402 046
For holiday emergency assistance, dial the Thomas Cook Airlines contact number +44 8718 950 100 or +44 1733 402 046. It is a multilingual service that will deal with any issues that you may encounter while you are on holiday. This Thomas Cook Airlines phone number can be contacted any time of the day, 7 days a week.
Thomas Cook Airlines Phone Number for Customer Relations Team 0173 322 4814
If you need to get in touch with Thomas Cook Airlines with regards to a holiday or flight that you have returned from, call the Thomas Cook Airlines customer service number 0173 322 4814.
Your compliment or complaint can also be submitted online by filling out the form with the required information on this web page https://www.thomascook.com/customer-relations/.
Aside from calling the Thomas Cook Airlines customer help number and completing the online form, another option to submit your compliment or complaint to Thomas Cook Airlines is by sending them a letter through mail. The address to send it to is:
Customer Relations Department Thomas Cook Coningsby Road, Peterborough, PE3 8AB
Finding Thomas Cook Airlines Contact Numbers – Guide
In order to find the Thomas Cook Airlines phone numbers, go to their website https://www.thomascookairlines.com/.
Scroll down to the bottom of the page, then click on the Contact Us link under the Help & Contact column. It will take you to the page where you can find out the different ways to get in touch with the company along with the Thomas Cook Airlines telephone number that you are looking for.
Contact Thomas Cook Airlines Through Social Media
- Twitter: https://twitter.com/TCAirlinesUK
- Facebook: https://www.facebook.com/thomascookairlinesUK
- YouTube: http://www.youtube.com/user/TCGroupAirlines
- Instagram: http://instagram.com/thomascookairlinesuk
- Google Plus: https://plus.google.com/u/0/+ThomascookairlinesUK1/posts