121 Car Hire Phone Numbers

121 Car Hire Department Contact Number
Customer Service 0207 099 7742
*Local rate*
Reservations 0871 434 1302
*13p/m + service charge*

121 Car Hire Customer Service 0207 099 7742


The 121 Car Hire customer service contact number is 0207 099 7742 local rate This number is available 24/7 for customers. 121 Car Hire is ASAP Ventures Ltd Company. It offers mediation for car rentals and operates in many countries worldwide through a network of rental agents. These rental agents are available at city locations and airports as well. Likewise, they also serve as 121 Car Hire collection desks in the UK. You can visit the 121 Car Hire website to know more about

  • 121 Car Hire discount
  • Availability of cheap car hire at UK Airports
  • Acceptable 121 Car Hire payment methods
  • Find car hire deal and book online

Therefore, dial the above number to get in touch with the 121 Car Hire customer service. However, calling this 121 Car Hire phone number attracts 10p per minute + network access charges if any.

Further, you can contact this customer service number for

  • Queries about booking a car
  • 121 Car Hire additional fees
  • How to add more drivers
  • Available optional extras during a reservation
  • Excess insurance
  • How to amend a booking
  • Pick up and drop off locations and facilities

Similarly, visit the help page on 121 Car Hire website and use the interactive menu. This page takes you to the online complaint form.


Further, the address to contact 121 Car Hire or visit in person is

121 Car Hire
ASAP Ventures Ltd
1 The Square,
Surrey GU18 5SS

Moreover, the reservations process is simple. You need to

  • Select your car online
  • Contact 121 Car Hire Helpline
  • Reps send booking confirmation by email
  • Then you receive car rental voucher within 72 hours from the reservation
  • Pick up your car from the designated collection desk by presenting the voucher
  • Return the car at the collection desk once done

121 Car Hire Reservations Contact Number 0871 434 1302


The 121 Car Hire reservations contact number is 0871 434 1302. This 121 Car Hire support number is available for those who want to know more about the personal information 121 Car Hire holds in the server. Then, customers can request a copy of such information by paying a nominal administration fee. However, this fee is non-refundable and it is not a part of 121 Car Hire deposit towards renting a car.

Additionally, you can contact the privacy policy team by sending an email. The email address is [email protected]. However, make sure to describe the nature of assistance requested in detail. Further, you can request removal of inappropriate information by contacting on the above 121 Car Hire contact number or email address. Hence, visit the privacy policy page on 121 Car Hire website for more information on how to use this facility to protect your personal information.

Contact 121 Car Hire via Social Media

121 Car Hire is present on various social media platforms. Customers can get in touch with the customer service team on these platforms. However, you need to like or follow the 121 Car Hire page on these social media websites to enable private messaging. It is necessary for maintaining the privacy. Likewise, you can read 121 Car Hire reviews online to know more about the quality of the service.

Again, visit following social media website pages to interact with 121 Car Hire.

Additionally, you can download mobile app for iOS smart phones by visiting the following iTunes store link.

Visit the mobile app page on the 121 Car Hire website for more information on available features and facilities. Mainly, certain advantages offered by the mobile app are

  • Simple search tool to browse car hire options for over 15,000 worldwide locations
  • Access to secure booking form
  • Convenient reservations on the go

Hertz Phone Numbers

Direct Hertz contact number:
0871 976 5910
Calls to 0871 numbers cost 13p per minute plus your phone company access charge. This is call connection service, please read the Disclaimer

Department Contact Number Opening Hours
Past Rentals, Complaints 0207 365 3369 Monday to Friday, 8:30am to 5:30pm
Van Reservations 0843 309 3109 Monday to Sunday, 7am to 10pm
New Business Inquiries, Long Term Rentals 0843 309 3103 Monday to Friday, 8:30am to 5pm
Dream Collection Reservations 0207 727 6969 Monday to Friday, 8am to 6pm,Saturday, 8am to 1pm
Rent2Buy 020 7365 9035 Monday to Friday, 8am to 5pm
Gold Plus Rewards Points Transfer 08708 448 8444 Monday to Friday, 8:30am to 5pm
Congestion Charge Payment 0343 222 2222 Monday to Friday, 8:30am to 5pm
Dart Charge 0300 300 0120 Monday to Friday, 8:30am to 5pm
GDS 0044 (0) 208 823 36 58 Monday to Friday, 8:30am to 5pm
TMC 0044 (0)203 514 5996 Monday to Friday, 8:30am to 5pm
Car Sales Banbury 0129 566 7002 Monday to Friday, 8:30am to 5pm
Car Sales Middlewich 0161 776 0883 Monday to Friday, 8:30am to 5pm
Accident Support 0120 282 3000 Monday to Friday, 8:30am to 5pm
Customer Relations Abroad (0044) 207 744 0067 Monday to Friday, 8:30am to 5pm

rental car driving

Hertz Contact Number for Website Support 0207 026 0077

Call Hertz contact number 0207 026 0077 if you need help using their website. This is also the Hertz customer service number to dial if you need assistance or you have questions about their online booking service. To make a reservation or book a car online, go to https://www.hertz.co.uk/rentacar/reservation/. On the left side of the page, complete the information needed.

This includes the pickup location, pickup date and time, return date and time, age at time of pickup and hire car type. There’s also the option to use your Hertz Gold Rewards points and apply discount code. If you are already a member of the site, choose “Book as a Member”, else choose “Book as a Guest”.

If you already made a reservation and you wish to view the information, make some changes and cancel it, go to the same page and on the left side where the car booking area is, click on the “View/Modify/Cancel a Reservation” tab. Enter your confirmation number and last name, then click on the continue button.

Cancellations made within 7 days of booking the car rental would be given full refund. However, if it has already been over 7 days, there would be a cancellation.

However, if it’s a case of lost rentals or no show, then the cancellation would be higher and the rates are the following:

When you arrive at your destination, you need to check in online at Hertz website before the scheduled pickup time of the car that you rented. Go to the online check-in page and type in your confirmation number and last name. Complete the form for checking in and submit once done. Show your credit card and driving license when you pick up the car and you’re good to go.

Members of Gold Plus Rewards are not required to complete this online form. They could just login to their account by clicking the “login” option next to Gold Plus Rewards on the upper right side of the page. The Member Number and Password must then be provided. The Hertz helpline for adding a child seat is also the same, which is 0207 026 0077. Hertz offer car seat rentals for children and baby. There are different requirements on using child seats in every place. The rate may also vary on every location. There are typically three types of car seats available including the following:

  • Carriers for babies weighing up to 13 kilograms.
  • Seats for kids weighing between 9 kilograms and 18 kilograms.
  • Booster seats for kids that weigh 15 kilograms to 36 kilograms.

The customer support team from this line would be able to help you determine the best child seat to use, as well as give you more information including the rental cost.

Aside from the car seat requirements, there are also other details that you need to remember when renting a car in UK including the Congestion Charge payment in London. If you pass on the Congestion Charge area in London from Monday to Friday, 7am to 6pm, you’ll need to pay the Congestion Charge and this can be done by calling 0343 222 2222.

There’s also the Dart Charge. You’ll need to pay this if you drive on the Dart Crossing from 6am to 10pm. You could pay this by calling 0300 300 0120.

Hertz Customer Number for Past Rentals 0207 365 3369

Call Hertz customer number 0207 365 3369 if you have any questions or concerns about your past rentals with Hertz. This includes refunds, invoices and charges on your previous rentals with the company. If calling from outside the UK, dial Hertz international number 0044 207 744 0067. Aside from calling Hertz customer service, you may also send them an email through the online form that you can find here.

Enter your first name, last name, email address, phone number, country of residence, type of query and write the details of your concerns on the box then click continue. There’s also the option to attach a file or document in case you wish to. Your message would be assigned to one of their agents. A reference number for your concern would also be provided to you. If you wish to get a copy of your rental receipt, this can also be done online at https://www.hertz.co.uk/rentacar/receipts/request-receipts.do. Enter your last name and your driving license or credit card number to get a copy of this.

Hertz Phone Number for Van Reservations 0843 309 3109

If you need to reserve a van in the UK, call Hertz phone number 0843 309 3109. Hertz has a wide selection of vans from small ones like VW Caddy, to medium and big vans like Vauxhall Vivaro, Mercedes Sprinter and Ford Transit. This would ensure that there’s a van that would be perfect for your specific needs and they come in varying brands. There are also hundreds of Hertz branches around the United Kingdom, making pick up convenient for everyone.

Some of the popular cities where you could find a Hertz branch are London, Edinburgh, Manchester, Birmingham, Glasgow and Leeds. You may also book or get a quote for van rental online at https://www.hertz.co.uk/p/van-hire/uk. On the upper left side of the page, enter your pick up location, choose pickup date and time, return date and time and driver age. You may also click on the option to apply a discount code if you have one.

Click Get a Quote to proceed. If you’re not sure what size of van to use for your travel or move, Hertz help desk that you could connect to in this number would be able to help. You may also use their online van calculator at https://www.hertzvancalculator.com/en/gb/home. Drag the objects that you would be moving in the van on the second column and this calculator would determine the size of van you would need. If you are a member of the Nectar Rewards Program, you would also earn Nectar points when you rent a van with Hertz. For every £1 you spend for the rental, you would be given 2 points. Hertz is the official car rental partner of Nectar and you’ll find more information about this rewards program on this site.

Hertz Help Number for New Business Inquiries 0843 309 3103

Businesses who have questions about the services provided by the company may call Hertz help number 0843 309 3103. Aside from tailored transport solutions that would fit every business’s needs, they also offer rewards for those who join them. Aside from calling this Hertz phone number UK for business, they may also send their queries or concerns to hertz help email address [email protected]. Those who would like to become part of Hertz Business First Programme may fill up the enrollment form at https://www.hertz.co.uk/rentacar/b2b/business-accounts. Before answering and submitting the form, be sure to read the terms and conditions of this program.

Hertz Number for Complaints 020 7365 3369

If you have any complaint with the service that you received, call Hertz number 0207 365 3369. However, if you are still unhappy with the way that they handled your concerns, you may escalate it to the European Car Rental Conciliation Service. This independent conciliation service helps customers with their unresolved complaints with any companies that provide vehicle rental service within Europe. Visit their site at http://www.ecrcs.eu/ to learn more about them, as well as to know their contact details.

Hertz Helpline for Dream Collection Reservations 0207 727 6969

To book or make reservations on the company Dream Collection, call Hertz helpline 0207 727 6969. Hertz Dream Collection is a collection of the finest luxury cars that you may want to drive on special occasions. Some of the cars in this collection are Mercedes AMG, Maserati, Jaguar, Bentley, Aston Martin and more. When you go to the Hertz branch where you would be picking up the car, their team can walk you through the features of the vehicle of your choice, as well as guide you on how to use it. This is only available to limited locations. In the UK, this collection is only offered at Manchester Airport, London Marble Arch and London Heathrow Airport. Aside from calling this Hertz phone number reservations, you could also get a quote at https://www.hertz.com/p/collections/dream.

In this site, you could also browse on all the available cars that are included in the collection. You could browse on the cars by brand, by destination and by car type. Inquiries about the Dream Collection can also be sent to Hertz customer service email [email protected].

Hertz Contact Number for Long Term Rentals 0843 309 3103

If you have questions or you wish to book long term rental, call Hertz contact number 0843 309 3103. This is for car rentals that are 28 days and longer. Aside from the rewards, the rate is also offered at a competitive price. Your queries and concerns could also reach them by filling up their online form at http://www.hertz28.co.uk/contact.aspx.