Three Mobile Support Phone Numbers: Phone, Broadband, Sales, Lost Business and Moving

  • Company Name: Three
  • Customer Service Contact Number: 0800 193 1511
  • Customer Service Address: 123 St Vincent Street, Glasgow, G2 5EA
  • Opening Hours: Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
  • Website: www.three.co.uk

3 Contact Number: 0800 193 1511 Free phone

Here is list with 3 contact numbers, departments numbers and opening hours:

Department Contact Number Opening Hours
Phone Account Customer service 0800 193 1511

*Free Number*

Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Mobile Broadband account Customer Service 0800 193 1548

*Free Number*

Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Sales Number 0800 193 1577

*Free Number*

3 Home Phone & Broadband Customer Service 0333 300 3333 Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Sales Enquiries 0800 358 9341

*Free Number*

Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Glasgow Office 01628 765000 Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Buy Products and Services 0800 358 8460

*Free Number*

Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Mobile Broadband Account 0333 300 0500 Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Phone Account Abroad, Lost Phone Abroad 07782 333 333 Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Mobile Broadband Abroad 07782 333 500 Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Accessibility Mobile and Mobile Broadband 0800 358 9042

*Free Number*

Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Minicom 0800 358 6799

*Free Number*

Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Textphone 0800 358 4917

*Free Number*

Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Video Relay Service 0843 178 0773 *Up to 9p/minute and access charge* Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Lost Phone for Phone Account 0333 338 1001 Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Lost Phone for Mobile Broadband 0333 338 1003 Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Lifestyle Services Group 0845 674 3333 *Up to 9p/minute and access charge* Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
CPP Phonesafe 0845 123 2333 *Up to 9p/minute and access charge* Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Maidenhead Office, Reading Office 0162 876 5000 Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Business 0800 358 9083

*Free Number*

Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Moving to Contract 0800 358 4553

*Free Number*

Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Business Bill Payment 0333 300 0317 Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm

Three Mobile (or just “3”) is one of the biggest mobile and broadband companies in the UK. 3 main contact number is: 0800 193 1511 for 3 Mobile phone accounts only, and 0800 193 1548 for mobile broadband account customer service. You can find the same number in Three contact us page

3 contact numbers

Three Contact Number for Sales Enquiries 0800 358 9341 Free Number

Call Three contact number 0800 358 9341 for any questions that you may have with their products and services. Three offers mobile phone and mobile broadband services. They offer pay monthly and pay as you go plans that come with different models and brands of mobile phones and tablets. Three also offers SIM only deals for those who prefer to use their existing devices. If you decide to purchase any of their products or services, dial Three customer service number 0800 358 8460 to talk to their representatives.

3 contact us and numbers

 

They are the first to offer unlimited data usage in the United Kingdom and they also use fast 3G network. Their 4G network service is now being rolled out, which would make connection speed on mobile broadband even faster. They also offer low rates for the minutes, texts and data used of their pay as you customers. The call rate is 3p per minute, 2p per text and 1p per MB used.

This is also the same Three helpline number to call if you wish to switch to Three from your existing network provider. If you wish to bring your old number with Three with you that’s also possible. Their representatives would be able to help you. As mentioned, you may use your old phone as long as you have it unlocked and it supports 3G or 4G. You would also need your PAC (Port Authorisation Code), which you could get from your network provider.

Three Phone Number for Topping Up 444

Pay as you go customers may top up using Three phone number 444. When you call this telephone number for Three, you will be given your top up options. If topping up from a voucher, choose “top up with a voucher”. Enter the 16 digit voucher code from your receipt and the amount would be added to your account. You may also top up using a registered debit or credit card by selecting “top up with a card”.

three top up

If you don’t have a credit or debit card registered yet and you wish to register one, login to your My3 account to add a card. In case you don’t have a My3 account yet, you may register at this site. Enter your phone or device number and a password would be sent to you. Some of the benefits of having an online account registered are the following:

  • Check on the details of your bills or history
  • Personal information update
  • Purchase add-ons and verify allowance
  • Check customer deals
  • See upgrade eligibility

Aside from topping up over the phone, there are also other ways on how to add credits or minutes to your account. One of them is topping up by signing in to your My3 account. Even if you don’t have a My3 account, you could still top up online through the web top service. Enter the Three number that you wish to top up, choose if you are topping up using a voucher or credit/debit card, click top-up this number and follow the onscreen instructions. Only cards that are registered in a UK address are accepted.

Cards from specific banks can also be used for topping up on an HSBC or Barclays cash machine. These bank cards include HSBC, Barclays, Clydesdale, Yorkshire, The Coventry and Nationwide. When you top up, you can also use your credits for buying add-ons. Add-ons would give you more allowance for your minutes, texts and data usage for a specific amount, which would last for up to 30 days. Not all services are covered by add-ons. For instance, if you travel to another country that’s not included in their list of Feel at Home destinations, your add-on wouldn’t be used, but instead it would use your regular top up load, so make sure you have extra. Different add-ons can be confined.

If you wish to cancel a specific add-on, this can be done by calling Three contact phone number 0333 300 3333. This is only for those under monthly plans as add-ons can’t be canceled on pay as you go accounts.

Three Helpline Number for Moving to Contract 0800 358 4553 Free Number

3 Moving to contract number

Pay as you go customers who wish to move to a contract plan may call Three helpline number 0800 358 4553. Another way to do this is to visit the nearest Three store around your area. This is the quickest way to make the move. The representatives from the store would take care of the process for you. Bring your pay as you go SIM with you when you visit the store. If you have remaining credit from your pay as you go account, this would be carried over by being deducted from your first billing. You would be given a new contract SIM, but your number can be retained. Use the store locator to find the nearest one around the neighborhood. This can also be done online by going to

Choose a plan from the available Three contract deals on the given link, including SIM plans, plans with phones, plans with tablets and plans with mobile WiFi and dongles. After activating your new contract SIM on your device, let them know for Three to transfer number to new sim. Contract plans have great deals giving you more minutes, texts and data cap. If you decide to cancel your Three contract, call Three customer service number 0333 300 3333 if you have a phone account or Three contact number 0333 300 0500 if you have a mobile broadband account.

http://www.three.co.uk/Support/Pay_As_You_Go/Moving_to_a_contrat.

Three Helpline  Phone Number for Lost or Stolen Phone 0333 338 1001

3 phonr numbers in case of lost or stolen phone

If your phone is lost or stolen, call Three customer service helpline phone number 0333 338 1001 as soon as possible so the team could help prevent unauthorized use on your account, as well as help you get a replacement for your device so you could use the service again. This number is for those with phone accounts. If calling from a Three phone, users may also dial Three customer helpline direct contact number: 333. Those with mobile broadband service may call Three mobile broadband helpline 0333 338 1003.

They may also call Three contact phone number 500 if dialing from a Three phone. It’s vital that report must be made right away or within 24 hours of learning about your missing phone. If you do so, you will only be responsible for paying unauthorized usage that’s outside your allowance up to £100. Anything over than that would not be billed to you. However, if you failed to make the report within 24 hours, you would be responsible for paying all the bills incurred. You should also report the incident to the police and get the crime number as you would need this for making your insurance claim if you have one. Note that getting a phone replacement has a corresponding fee and the representatives from Three could give you more information about that.

If you have Three Rescue, claims can be made here. Click on “Make a Claim” and you would be redirected to another page. Fill up the information needed to make the claim. If you have CPP Phonesafe insurance, you could make a claim by calling their number at 08451 232 333 *Up to 9p/minute and access charge*. Lifestyle Services Group (LSG) insurance claims on the other hand can be made by calling 08451 232 333 *Up to 9p/minute and access charge*. It’s also recommended that you change the password of any account that you have logged in on your stolen or lost phone such as email accounts and social media accounts.

Three Help Number for Accessibility Customers 0800 358 9042 Free Number

  • To register for the accessibility service of Three or if you have questions about this service, call Three help number 0800 358 9042. This is both for phone account and mobile broadband customers. Webchat is also available for accessibility customers at this page.
  • Online chat is available from Monday to Sunday, 9am to 5:30pm. Three wants to make sure that their service is available for everyone even for those with disabilities. Email can also be sent to [email protected] for any concerns or queries about this service. You may also send your concerns by fax at 0141 204 8773.
  • Customers who use Minicom devices may dial Three customer care number 0800 3586799. Note that this is dedicated for Minicom device users and it cannot work on regular voice calls. You may also connect with them via textphone by dialing Three mobile customer service number 0800 358 4917.
  • Those who would like to use the Video Relay Service may contact an interpreter by calling 0843 178 0773 *Up to 9p/minute and access charge*. Live chat is also available here. You may also send an email to inquire about this service at [email protected].

Three Business Contact Number 0800 358 9083 Free Number

Businesses with questions about their accounts or the plans offered by Three may call Three business contact number 0800 358 9083. You would also find the most asked questions about Three’s business service at this page. Businesses may pay their Three bills using their online account. The easiest way is to setup a direct debit so that payment would be automatically collected from the account registered. You may also register a card for making your payment online. Aside from making the payment online, this could also be done over the phone by calling Three phone number to pay bill 0333 300 0317. If calling from a Three phone, automated service is also available by dialing Three helpline 400. Another option for paying your Three bill is through online or phone banking. You’ll need the following information for this:

  • Your account number for Three
  • Three’s account number: 81238817
  • Three’s sort code: 40-02-50

If you wish to make the payment in person, you could do this by removing and filling up the Bank Giro Slip on your bill and taking it to your bank for payment. You may incur charges for this as some banks have processing fees. Payment can also be sent by check. Make it payable to Three and make sure to write your account number at the back. Send the check and the filled up Bank Giro Slip to the address below:

Three Payment CentrePO Box 3Camberley GU15 3QS

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