| Department | Contact Number | Opening Hours |
| Co-Op Insurance Customer Service, Car Insurance (Starts with PM), Car Insurance Quote, LPG Converted Vehicles Quote, Home Insurance Enquiries and Quote, Deceased Policy Holder | 0345 746 4646 and 0800 068 4244 Free number |
Monday to Friday, 8am to 8pm, Saturday, 8am to 5pm, Sunday, 9am to 4pm |
| Car Insurance Claims, Eco Insurance Claims, Young Driver Insurance Claims, Home Insurance Claims, Pet Insurance Claims | 0345 999 8888 | Monday to Sunday, 12am to 11:59pm |
| Breakdown and Free Accident Recovery (UK) | 0800 092 9069 Free number |
Monday to Sunday, 12am to 11:59pm |
| Breakdown and Free Accident Recovery (Abroad) | 004 4173 781 5016 | Monday to Sunday, 12am to 11:59pm |
| Windscreen Repair or Replacement | 0800 587 6887 Free number |
Monday to Sunday, 12am to 11:59pm |
| Legal Advice | 0330 606 9500 | Monday to Sunday, 12am to 11:59pm |
| Uninsured Loss Recovery Enquiries, Temporary Replacement Vehicle Enquiries | 0330 606 9509 | Monday to Friday, 9am to 5pm |
| Cooperative Eco Insurance Enquiries | 0344 412 2101 | Monday to Friday, 8am to 9pm, Saturday, 9am to 5pm |
| Eco Insurance Quotes | 0800 294 3833 Free number |
Monday to Friday, 8am to 9pm, Saturday, 9am to 5pm |
| Eco Insurance Breakdown Assistance (RAC) | 0800 051 1349 Free number |
Monday to Sunday, 12am to 11:59pm |
| Eco Insurance Keycare | 0345 303 4004 | Monday to Sunday, 12am to 11:59pm |
| Eco Insurance Renewal | 0800 294 3837 Free number |
Monday to Friday, 8am to 9pm, Saturday, 9am to 5pm |
| Young Driver Insurance Enquiries | 0333 005 0235 | Monday to Friday, 8am to 8pm, Saturday, 9am to 2pm |
| Young Driver Insurance Quote and Sales | 0333 005 0233 | Monday to Friday, 8am to 8pm, Saturday, 9am to 2pm |
| Young Driver Insurance Breakdown Assistance (RAC) | 0800 316 7816 Free number |
Monday to Sunday, 12am to 11:59pm |
| Key Cover Helpline | 0333 241 9574 | Monday to Sunday, 12am to 11:59pm |
| Gadget Cover Helpline | 0844 847 4420 *Up to 9p/minute and access charge* | Monday to Friday, 9am to 6pm |
| Van, Taxi and Minibus Insurance Quote and Claim | 08082 780 826 Free number |
Monday to Friday, 9am to 5pm |
| Van Insurance Enquiries and Claims for Policies Purchased Before July 1, 2016 | 0330 134 8907 | Monday to Sunday, 12am to 11:59pm |
| HomeRescue Plus Advice and Claim Helpline | 0345 607 6472 | Monday to Sunday, 12am to 11:59pm |
| Home Insurance Legal Claims and Advice | 0330 606 9504 | Monday to Sunday, 12am to 11:59pm |
| Home Insurance Renewal | 0345 600 2918 | Monday to Friday, 8am to 8pm, Saturday, 8am to 5pm, Sunday, 9am to 4pm |
| Co-op Pet Insurance Enquiries | 0345 075 4582 | Monday to Friday, 8am to 8pm, Saturday, 9am to 1pm |
| Pet Insurance Quote | 0330 102 1531 | Monday to Friday, 8am to 8pm, Saturday, 9am to 1pm |
| Pet Insurance Claims for Policies After December 2010 | 0345 075 4583 | Monday to Friday, 8am to 8pm, Saturday, 9am to 1pm |
| Pet Insurance Legal Helpline | 0370 241 4140 | Monday to Sunday, 12am to 11:59pm |
| Business Insurance Enquiries for Policies Before November 29, 2015 | 0800 046 6342 Free number |
Monday to Friday, 9am to 6pm |
| Business Insurance Enquiries for Policies After November 29, 2015 | 0800 068 6205 Free number |
Monday to Friday, 9am to 6pm |
| Business Insurance Quote | 0808 271 6788 Free number |
Monday to Friday, 9am to 6pm |
| Business Insurance Claims for Policies Before November 29, 2015 | 0800 046 2198 Free number |
Monday to Sunday, 12am to 11:59pm |
| Business Insurance Claims for Policies After November 29, 2015 | 0800 085 4090 Free number |
Monday to Friday, 9am to 5pm |
| Legal Advice Helpline | 0845 300 2988 *Up to 9p/minute and access charge* | Monday to Sunday, 12am to 11:59pm |
| Stand-Alone Breakdown Insurance Enquiries and Quote | 0800 028 2368 | Monday to Friday, 8am to 8pm, Saturday, 10am to 4pm |
| Stand-Alone Breakdown Insurance Claims (UK) | 0330 123 1140 | Monday to Sunday, 12am to 11:59pm |
| Stand-Alone Breakdown Insurance Claims (Abroad) | +4 4173 781 5867 | Monday to Sunday, 12am to 11:59pm |
| Insurance Fraud Bureau Cheatline | 0800 422 0421 | Monday to Friday, 9am to 8pm, Saturday, 9am to 5pm |
| Press and Media Relations Manager | 0161 767 4354 and 0777 044 1828 | |
| Press Officer | 0161 201 3444 and 0770 250 6126 | |
| Head of Consumer Services PR & CEO Comms | 0161 767 4253 and 0783 409 0783 |
Co-Op Insurance customer service number is 0800 068 4244 free number, If you are calling from abroad or need an 03 number, use this 0345 746 4646 local rate number.
This is also the number to call for car insurance enquiries for policy numbers that begin in letter PM and concerns about Deceased Policy Holder.
Those who are calling with regards to a deceased Home Insurance policy holder, must prepare a death certificate copy, and the policyholder’s and administrator’s full name, birthdate, occupation, and address. If calling for a deceased Motor Insurance policy holder, a copy of the death certificate will also be needed, plus a letter with an explanation on the termination or continuation of the policy.
You may also send a letter to the address below:
Co-op Insurance PO Box 67 Mitcheldean Gloucestershire
Call the given numbers to request quotes for Co-Op Car Insurance, LPG Converted Vehicles, and Home Insurance.
Co-op Insurance Claims Number 0345 999 8888
- Most Co-Op Insurance claims are handled at the number 0345 999 8888. Dial this Co-Op Insurance number for your Car Insurance claims, Eco Insurance claims, Young Driver Insurance claims, Home Insurance claims, and Pet Insurance claims.
- Helpful documents on Car Insurance that will help you in making claims are available on the Car Insurance policy documents page. They will do their best to get back to you regarding your claims within 24 hours and release the cheque within one working day upon receiving all the documents that they require.
- Co-Op or Cooperative Eco Insurance is for those who are into green driving. The carbon dioxide emissions of cars are offset and invested on various environment friendly projects, such as energy efficiency and reforestation. Customers with this policy may access and make changes to their accounts online by going to the Co-Op Insurance login and entering their details.
- Important documentations on Home Insurance policies are available at the Home Insurance Policy Documents page. For lost or stolen policy documents, call Co-Op Insurance contact number 0333 331 7647. Go to the Young Drive Insurance Policy Documents page to download helpful information about documentations for the said policy. Your documents are available on your dashboard online, which you can access by logging in to the dashboard log in page. Policy documents for Co-Op Pet Insurance are downloadable at the Pet Insurance Policy Documents page.
Young Driver Insurance Telephone Number 0333 005 0235
- Call 0333 005 0235 for general enquiries on Co-Op Insurance young driver policy. This policy is for young drivers and more information regarding this is available at their FAQ page.
- Co-op insurance quotes and sales concerns for this specific type of policy must be directed to the number 0333 005 0233. Get a quote online by accessing the quote page.
- For Breakdown Assistance (RAC) concerns, contact 0800 316 7816 free number.
- Key Cover helpline number is available at 0333 241 9574.
Van Insurance Enquiries and Claims 0330 134 8907
- General questions and claims on Van Insurance policies (purchased before July 1, 2016) must be directed to this number: 0330 134 8907.
- Claims and quotes for van insurance purchased after the said date, as well as those for taxis and minibuses must be sent to Co-Op Insurance telephone number 0808 231 1787.
Co-op Home Insurance Contact Numbers
| Type of query | Contact | Availability |
| Home insurance customer service | 03457 46 46 46 (local rate)
08000 684 244 (free) |
8am – 8pm Mon – Fri 8 Am – 5pm Sat9am – 4pm Sun |
| Sales | 03457 46 46 46 (local rate)
08000 684 245 (free) |
8am – 8pm Mon – Fri 8 Am – 5pm Sat9am – 4pm Sun |
| Claims | 0345 999 8888 (local rate) | New claims:24/7 Existing claims:8.30am – 5pm Mon – Fri |
| HomeRescue Plus | 0345 607 6472 (local rate) | 24/7 |
| Legal | 0330 606 9504 (local rate) | 24/7 |
| Renewal | 0345 600 2918 (local rate) | 8am – 8pm Mon – Fri 8 Am – 5pm Sat9am – 4pm Sun |
Some notes:
- HomeRescue Plus home insurance Co-Op insurance number 0345 607 6472. This is an extra that you may add on your Home Insurance that will cover up to £250 of emergency repairs in your house.
- Legal claims and advice for your Home Insurance must be directed to 0330 606 9504.
- Dial 0345 600 2918 for the renewal of your Co-Op insurance policy. You have the option to insure only the building or structure of your home, only its contents, or both.
Co-Op Insurance Pet Insurance Contact Numbers
| Pet insurance department | Contact number | Opening hours |
|---|---|---|
| Pet insurance customer service and cancellations | 0345 075 4582 | 8am – 8pm Mon – Fri 9 Am – 1pm Sat |
| Pet insurance sales | 0330 102 1531 | 8am – 8pm Mon – Fri 9 Am – 1pm Sat |
| Pet insurance Claims | 0345 075 4583 (post Dec 2010) 0345 999 8888 (policies pre Dec 2010) |
8am – 8pm Mon – Fri 9 Am – 1pm Sat |
| Legal | 0370 241 4140 | 24/7 |
- Call 0345 075 4582 for general enquiries on Co-Op Pet Insurance. There are various types of insurance to choose from Dog Insurance, Cat Insurance, Select Plus, and Classic.
- Add extras as you like including holiday cancellation cover and death from injury or illness cover. To get a Pet Insurance quote, call Co-Op Insurance phone number 0330 102 1531.
- Pet Insurance Claims on policies purchased after December 2010 must be directed to 0345 075 4583. Call 0370 241 4140 for legal matters on this policy.
Contact Co-Op Insurance Through Social Media
- Twitter: https://twitter.com/coopukinsurance
- Facebook: https://www.facebook.com/coopukinsurance/
- YouTube: https://www.youtube.com/user/TheCooperativeGroup
- Instagram: https://www.instagram.com/coopuk/
- Google Plus: https://plus.google.com/+coopinsurance
- LinkedIn: https://www.linkedin.com/company/the-co-operative-insurance
How to Find Co-Op Insurance Contact Us
The contact page of Co-op Insurance is available on their website www.co-opinsurance.co.uk. Go to the site and you will see the “Contact Us” link on the upper right side of the page. Click that option and you will be taken to the contact us page. Under “Our Insurance Products”, there’s a list of Co-Op Insurance products to choose from like Car Insurance, Eco Insurance, Young Driver Insurance, etc. Click on the product and its contact details will be shown.