|Air Serbia Department||Contact Number|
|Customer Service||0203 769 5856|
Air Serbia Customer Service 0203 769 5856
Air Serbia customer service contact number is 0203 769 5856, available 7am-10pm, Monday to Sunday. Call this number for all your enquiries or if you want to make a reservation. They provide information in Serbian, English and German languages. Air Serbia is the national carrier of the Republic of Serbia. The airline transports passengers and cargo from Belgrade to the US, Euro-Mediterranean and Middle East destinations. Furthermore, it also transports to overseas and international destinations in Asia, Australia and the US through their codeshare partners and their strategic partner and shareholder Etihad Airways, the national airline of the United Arab Emirates.
In addition to reservations and enquiries, you may also use this number to request assistance for the following services:
- Change your existing Air Serbia booking
- Enquire about Air Serbia refund (Once approved, their experts will cancel your ticket and will fill in the refund on your behalf.)
- Avail of the Air Serbia special assistance service
- Order a special meal. You may opt to order your special meal anytime between your booking and up to 24 hours before take-off.
If you want to leave a compliment or suggestion based on your recent flight experience from/to US with Air Serbia, you may submit them online or write to the office of the Aviation Consumer Protection Division US address:
Aviation Consumer Protection Division, C-75
U.S. Department of Transportation
1200 New Jersey Ave., S.E.
Washington, D.C. 20590
Alternatively, you may send your concerns or enquiries to [email protected].
For media representatives who would like to contact the Air Serbia press centre, you may fill in their press online form and they will contact you as soon as possible. Aside from your name and contact details, you need to indicate the media company you are connected with.
Below is their check-in address in London:
Heathrow Airport, Terminal 4
Check in – Zone C
Contact Air Serbia Passenger Rights Online via Email
If you are confident that you have justified reasons for a claim due to denied boarding or cancellation or long delay of flights or downgrading, you are encouraged to request for a claim within 90 days after the flight or when it should have been performed by filling in the Air Serbia claim form or by email: [email protected]. Keep in mind that they can only process claims written in Serbian or English. Ensure that you have all the needed information and documents and have read all their procedures and policies before submitting a claim.
Contact Air Serbia Ethics and Compliance Online via Email
Air Serbia will ask for your consent before they send notices and advertising material. If you no longer want to receive information about their latest promotions or news, you may just click on the unsubscribe button which is usually found below their emails or you may send a request to [email protected]. Alternatively, you may write to:
Air Serbia a.d. Beograd
Ethics and Compliance Department
Jurija Gagarina 12