|RNIB Department||Contact Number||Opening Hours|
|Customer Service, RNIB Shop Enquiries, Complaints||0303 123 9999||Monday to Friday, 8.45am to 5.30pm|
|General Queries (Calls From Outside the UK)||+44 3031 239 999||Monday to Friday, 8.45am to 5.30pm|
|Shop Enquiries ? Textphone||0845 758 5691 *Up to 9p/minute and access charge*||Monday to Friday, 8.45am to 5.30pm|
|Shop Enquiries – Fax||0845 758 5697 *Up to 9p/minute and access charge*||Monday to Friday, 8.45am to 5.30pm|
|Shop Enquiries (Calls From Outside the UK)||+44 1733 375 400||Monday to Friday, 8.45am to 5.30pm|
|Donations and Fundraising Enquiries||0345 345 0054||Monday to Friday, 9am to 5pm|
|Media Centre, Public Relations Team||0207 391 2223||Monday to Friday, 8.45am to 5.30pm|
|Media Centre (Out of Office Hours)||0796 848 2812||Monday to Sunday, 12am to 11.59pm|
|Northern Ireland Media Enquiries||0289 032 9373||Monday to Friday, 8.45am to 5.30pm|
|Scotland Media Enquiries||0131 652 3140||Monday to Friday, 8.45am to 5.30pm|
|Cymru/Wales Media Enquiries||0292 082 8500||Monday to Friday, 8.45am to 5.30pm|
|Connect Radio Studio||0845 602 0025*Up to 9p/minute and access charge*||Monday to Friday, 8.45am to 5.30pm|
|Connect Radio Glasgow Office||0141 357 3518||Monday to Friday, 8.45am to 5.30pm|
|Connect Radio London Office||0207 424 4106||Monday to Friday, 8.45am to 5.30pm|
|Connect Radio Cardiff Office||0292 082 8546||Monday to Friday, 8.45am to 5.30pm|
|Connect Magazine Helpline||0303 123 4555||Monday to Friday, 8.45am to 5.30pm|
|RNIB Lottery Helpline||0345 601 6936||Monday to Friday, 9am to 5pm|
|Digital Accessibility Services, Business Enquiries||0173 337 5370||Monday to Friday, 8.45am to 5.30pm|
RNIB Customer Service Number 0303 123 9999
— RNIB Cymru (@RNIBCymru) January 25, 2017
Call RNIB customer service number: 0303 123 9999 if you would like to get in touch with a member of their service team. This is the dedicated phone number that you can dial for any general questions or concerns that you may have with regard to their work and the services that they offer. If you are calling from outside the UK, the number to dial is +44 3031 239 999.
Other Ways to Contact RNIB
Aside from giving them a call, there are other ways that you can use to contact RNIB. You can send your queries to them online by filling in the helpline contact form on their website or via email at [email protected]. You can also reach them by sending a private message on their social media accounts, such as Facebook or Twitter. If you would like to make an enquiry by post, write a letter to the following RNIB address:
RNIB, 105 Judd Street, London WC1H 9NE
RNIB Shop Enquiries
For any enquiries that you have relating to the RNIB Shop, call their customer service number or send an email to [email protected] or [email protected]. If you are calling from abroad, dial +44 1733 375 400. If you are using a textphone, the number to call is 0845 758 5691 *Up to 9p/minute and access charge*. Alternatively, you can submit your questions or concerns to them by fax on 0845 758 5697 *Up to 9p/minute and access charge* or online by filling in the shop enquiry form on their website. If you would prefer to make an enquiry by post, then write a letter to the RNIB address below:
RNIB Helpline, PO Box 173, Peterborough, Cambridgeshire, PE2 2XU
RNIB Complaints 0303 123 9999
In case you are not satisfied with the service that you have received and would like to make a complaint, call the RNIB customer service number 0303 123 9999. You can also send your complaint to them by email at [email protected]. If you let them know that something is wrong, RNIB will follow their complaints procedure and keep a copy of your comments, tell the right people to deal with your complaint, let you know what action they have taken, aim to resolve any complaint as quickly as possible, and explain to you their complaints process.
RNIB Donations and Fundraising Enquiries Number 0345 345 0054
The number for RNIB Fundraising Team is 0345 345 0054. Call them and they will help you with any enquiries that you have about fundraising for RNIB or making a donation. Apart from giving them a call, you can also send your questions or concerns to them online by completing the Fundraising team form on their website or by sending them an email at [email protected]. To make an enquiry by post, write to the following address:
RNIB Fundraising Team, 105 Judd Street, London WC1H 9NE
If you are sending a cheque to RNIB, make it payable to ‘RNIB Charity’.
RNIB Media Centre Number 0207 391 2223
Contact RNIB media centre on 0207 391 2223 if you would like to speak to a member of their Public Relations team. If you are calling out of office hours, the phone number to dial is 0796 848 2812. Alternatively, your media enquiries can be submitted via email at [email protected]. The Public Relations team can answer your press enquiries and provide expert spokespeople, information or people stories, and case studies. You can also get more information on the press releases section of their website.
Other RNIB Media Contacts Around The UK
Journalists who have any media enquiry for RNIB Northern Ireland can call 0289 032 9373. For RNIB Scotland, dial 0131 652 3140. For RNIB Cymru / Wales media enquiries, the phone number to call is 0292 082 8500.
RNIB Connect Radio Studio Number 0845 602 0025 *Up to 9p/minute and access charge*
Call the studio on 0845 602 0025 *Up to 9p/minute and access charge*for any queries that you have regarding RNIB Connect Radio. Alternatively, you can submit your questions or concerns online by filling in the email contact form on their website. You can also enquire via their social media accounts, such as Twitter or Facebook. If you would prefer to make an enquiry by post, write a letter to the RNIB address below:
RNIB Connect Radio, 17 Gullane Street, Glasgow, Scotland, G11 6AH
Other than these methods, you also have the option to enquire by calling one of the RNIB Connect Radio offices below:
RNIB Connect Magazine Help Number 0303 123 4555
The phone number for RNIB Connect Magazine is 0303 123 4555. This is the dedicated helpline to call if you are an existing RNIB member and you would like to change the format of your magazine. You can also make a request via email at [email protected]. RNIB Connect Magazine is published by RNIB each month for everyone affected by sight loss. Filled with articles, tips and inspirational content, it is completely free and available in various formats, including Braille, large print and audio CD. If you would like to receive your copy on a monthly basis, join RNIB Connect.
RNIB Lottery Helpline 0345 601 6936
The RNIB Lottery helpline is 0345 601 6936. If you would like to play the lottery, call this phone number or download their printable Direct Debit form and return it to them in the post. You can also play the RNIB Lottery on your phone or device by downloading their app to your smart phone or tablet from Google Play or the App Store.
RNIB Digital Accessibility Services Number 0173 337 5370
For more information on the company’s accessibility consultancy services, contact RNIB on 0173 337 5370. Through this number, you can also have a chat about your business needs, future plans, and how they can support you to get there. You can also send your RNIB business enquiries to them online by filling in the email contact form on their website or via email at [email protected].
If you are having any accessibility issues using RNIB’s website, you can let them know by sending an email to [email protected]. You can also contact them through this email address if you have any suggestions on how they can improve the site.
RNIB is looking for talented and enthusiastic people who love a challenge and would like to make a real difference. If you are interested in working and becoming part of their team, visit the RNIB careers page on their website to find out more about their current job vacancies. The page will also provide you with information on the benefits of working for RNIB.
Contact RNIB UK Through Social Media
- Twitter: https://twitter.com/rnib
- Facebook: https://www.facebook.com/rnibuk
- YouTube: https://www.youtube.com/user/rnibuk
- Instagram: https://www.instagram.com/rnibuk/?hl=en
- Google Plus: https://plus.google.com/116772351686711580766
- Pinterest: https://uk.pinterest.com/pin/419468152767588798/
- LinkedIn: http://www.linkedin.com/company/rnib
- Flickr: https://www.flickr.com/photos/rnib/
How to Find the RNIB Contact Page
The RNIB contact page can be found on their website. Go to rnib.org.uk, then click on the Menu link on the top right corner of the web page and a menu will show up on the left side. Click on ‘Who we are’, then on the next page scroll down until you see the Contact us link. By clicking on that link, you will be taken to the RNIB contact page where you will be able to get the phone number that you can call and other contact details for getting in touch.