Disasters Emergency Committee – DEC- Phone Numbers

  • Company Name: Disasters Emergency Committee
  • Contact Number: 0207 387 0200
  • HQ Address: 43 Chalton St, Kings Cross, London NW1 1DU, UK
  • Opening Hours: Monday to Friday, 9.30am to 5.30pm
  • Website: www.dec.org.uk
Department Contact Number
Customer Service and main contact number 0207 387 0200
UK Geographic numbers rate
Automated donation line 0370 606 0900
UK-wide numbers rate
General queries 0120 477 0822
UK Geographic numbers rate
Corporate support 0207 387 0115
UK Geographic numbers rate
Partnerships 0207 255 9115
UK Geographic numbers rate
Media centre 0207 255 9111
UK Geographic numbers rate
Media centre (calls outside office hours) 0793 099 9014
Mobile numbers rate

Disasters Emergency Committee Main Customer Service Number 0207 387 0200

dec contact info

To get in touch with the Disasters Emergency Committee Secretariat, call switchboard on 0207 387 0200. If you would prefer to speak to them in person, visit the following address:

Ground Floor, 43 Chalton Street, London NW1 1DU, UK

Disasters Emergency Committee General Queries Number 0120 477 0822

Call the Disasters Emergency Committee on 0120 477 0822 for any general questions or concerns that you may have with regard to the work or service that they offer. Apart from giving them a call, you have the option to submit your queries to them online by filling in the email contact form on their website or by sending them an email at [email protected]. You can also make an enquiry using the live chat facility on the Disasters Emergency Committee’s website.

Disasters Emergency Committee Automated Donation Line 0370 606 0900

The number for the Disasters Emergency Committee automated donation line is 0370 606 0900. You can call this number if you would like to make a donation by phone. Alternatively, you can donate to a DEC appeal online. It is the fastest and safest method to donate and will allow funds to be received by the DEC right away.

Aside from donating via the automated phone line and online, there are many other ways to make a donation to a Disasters Emergency Committee appeal. You can donate through JustGiving, Charities Aid Foundation (CAF) or PayPal. You can also donate via SMS. Just send the word DONATE to 70000 to give £5. If you would prefer to make a donation by post, cheque or voucher, download the Disasters Emergency Committee postal donation form. All donations can be made payable to DEC **Name of Appeal** and sent to the following address:

DEC **Name of Appeal**, PO Box 999, London EC3A 3AA

The Disasters Emergency Committee aims to process all postal donations within 5 to 10 working days of receipt. If they are unable to process the donation, they will send you a letter to let you know about it. If you have not received a confirmation after the provided time frame, they can search for the donation using the information given with the donation, such as name and address. Contact the Disasters Emergency Committee to get more details on how their donation process works.

Disasters Emergency Committee Corporate Support Number 0207 387 0115

For corporate support, call the Disasters Emergency Committee on 0207 387 0115. This is the dedicated phone number that you can contact if you would like to find out more about how to make a corporate donation. To get further details on how your company can get involved, send an email to [email protected] or visit the corporate support page on Disaster Emergency Committee’s website.

When making a corporate donation via cheque, send the Disaster Emergency Committee a cover letter including your contact details and information about your donation, along with your cheques made payable to the DEC. Send it to the address below:

Hannah Clarke, DEC Appeal, 43 Chalton Street, NW1 1DU

Disasters Emergency Committee Partnerships Team Number 0207 255 9115

The contact number for the Disasters Emergency Committee partnerships team is 0207 255 9115. This is the dedicated phone number that you can call if you would like to make a corporate donation via direct bank transfer. The company has a dedicated account for bank transfers. For further information, call the partnerships team or send them an email at [email protected].

Disasters Emergency Committee Media Centre Number 0207 255 9111

dec media numbers

Call the Disasters Emergency Committee media centre on 0207 255 9111 if you are a journalist with any media enquiry. Through this phone number, you can get more information about their work and services. If you are calling out of office hours, the number that you can dial is 0793 099 9014. You can also find all the DEC’s latest press releases on the media centre page of their website.

Disasters Emergency Committee Complaints

In case you are not satisfied with the service that you have received from Disasters Emergency Committee and would like to make a complaint, you can do so online by filling in the email contact form on their website. Select Complaint in the type of query drop down menu, and then choose a specific type of complaint to help the company provide you with a more accurate response. You can also provide any additional information that you believe will make it easier for them to get back to you as quickly as possible.

The Disasters Emergency Committee’s average response time for most enquiries is 24 to 48 hours. After you receive their response to your complaint, you will be sent a feedback form wherein you can rate how they handled your issue and leave any comment. If you are not satisfied with the response to your complaint, you have the option to escalate the issue further and ask your complaint to be raised at a more senior level. At this point, your complaint will go through an escalation process within the Disasters Emergency Committee and will be passed to the dedicated person who will deal with and resolve the issue.

Contact Disasters Emergency Committee UK Through Social Media

How to Find the Disasters Emergency Committee Contact Page

Visit http://www.dec.org.uk/ if you are looking for the Disasters Emergency Committee contact page. Scroll down to the bottom of the web page, then click on the Contact us link under About Us column. You will be directed to the page where you will be able to find the phone numbers that you can use to get in touch with the company. The web page also contains the other ways that you can do to make an enquiry.

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