DVLA Telephone Numbers

  • Company Name: DVLA
  • Customer Service Contact Number: 0300 790 6801
  • Customer Service Address: Longview Road, Morriston, Swansea, SA6 7JL United Kingdom
  • Opening Hours: Monday to Friday, 8am to 7pm Saturday, 8am to 2pm
  • Website: www.gov.uk

DVLA direct Number: 0300 790 6801

DVLA numbers, opening hours, custom er service addresses and departments

DVLA Department Contact Number Opening Hours Postal Address
Driver Licensing Enquiries 0300 790 6801

*UK-wide numbers 3-45p/minute*

Monday to Friday, 8am to 7pm Saturday, 8am to 2pm Longview Road, Morriston, Swansea, SA6 7JL United Kingdom
Vehicle Registration, Vehicle Road Tax Enquiries 0300 790 6802

*UK-wide numbers 3-45p/minute*

Monday to Friday, 8am to 7pm Saturday, 8am to 2pm Swansea, SA99 1AR
Drivers Medical Enquiries 0300 790 6806

*UK-wide numbers 3-45p/minute*

Monday to Friday, 8am to 5:30pm Saturday, 8am to 1pm Swansea, SA99 1TU
Driver Check Service 09061 393 837

*UK-wide numbers 3-45p/minute*

Monday to Friday, 8am to 7pm Saturday, 8am to 2pm
Driving License Verification, Online Service Help 0300 083 0013

*UK-wide numbers 3-45p/minute*

Monday to Friday, 8am to 7pm Saturday, 8am to 2pm Swansea, SA99 1AJ
Theory Test Enquiries 0300 200 1188

*UK-wide numbers 3-45p/minute*

Monday to Friday, 8am to 4pm
Theory Test Welsh, Practical Driving Test Welsh (DVSA) 0300 200 1133

*UK-wide numbers 3-45p/minute*

Monday to Friday, 8am to 4pm
MOT, Drivers’ Hours and Tachograph, Operator Licensing 0300 123 9000

*UK-wide numbers 3-45p/minute*

Monday to Friday, 7:30am to 6pm The Ellipse Padley Road Swansea SA1 8AN
Personalized Registrations 0300 123 0883

*UK-wide numbers 3-45p/minute*

Monday to Friday, 8am to 4:30pm Swansea, SA99 1DN
Make SORN and Road Tax 0300 123 4321

*UK-wide numbers 3-45p/minute*

Monday to Friday, 12am to 11:59pm

It is very easy to contact the DVLA, All you need to do is:

How to contact DVLA

  1. Visit this page – This is the main contact pannel, from there you can get to each and every number and deprtment.
  2. Choose the specific issue you need to contact about
  3. Click “Next step”
  4. On each page you will find the specific service number you are looking for under “contact by phone”.

DVLA  DirecetContact Number: 0300 790 6801 The

All questions about driving license application can be directed to DVLA contact number 0300 790 6801.

You will need to choose from those options:

  1. Choose #1 For any non medical license inquiry
  2. Choose #2 For  medical license inquiry
  3. Choose #3 For any vehicle or trailer inquiry
Application to the DVLA
Apply With the Direct Number!

You can apply for the provisional and full driving license online and by post. The provisional driving license is the first license that you would have before getting a full driving license. You need to be at least 15 years and 9 months old to become eligible for the application. Other requirements include the following:

  • You must not be prevented from driving a vehicle for whatever reason
  • Must meet the minimum requirement for eyesight
  • Pay for the £34 processing fee
  • Have valid identification

This is the site where you could apply for a provisional driving license. Click the “start now” button to begin. You may also send your application by post by completing the D1 application form, which you could get from the Post Office or from here.  Send the form together with the check payment, documents proving your identity and passport-style picture to DVLA, Swansea, SA99 1AD.

You must pass the theory and practical driving test before you can apply for a full driving license. Once you passed your practical driving test, the examiner would forward your certificate to DVLA if you haven’t changed your details and you have a photocard driving license. Else, you need to complete a D1 application form, fill your test certificate’s declaration and send them to DVLA, Swansea, SA99 1BN together with your documents that prove your identity and a passport-style picture. You should receive your driving license within 3 weeks of sending your application. If you did not receive it within this period, contact the DVLA help number provided.

This is also the same DVLA contact number to call if you wish to replace your driving license because it was damaged, stolen, destroyed or lost. Another option is to apply for a replacement online at this site. You may also send your application by post. Complete a D1 form and send it to the address stated on the form itself. Include your proof of identification, passport-style picture and your damaged or destroyed driving license.

DVLA Customer Enquiries for Taxing Vehicles 0300 790 6802 – New and Old…

Taxing Vehicles old school
This is how it used to be…

Questions about vehicle tax and SORN must be forwarded to DVLA customer enquiries number for taxing vehicles at 0300 790 6802. Vehicles in the UK must be registered and taxed before they can be used on public roads. Driving unregistered and untaxed vehicles may result to paying huge fine if caught by the authority. There are various ways on how to apply for the taxing of your vehicle. This can be done online at this page. You may also call DVLA helpline phone number 0300 123 4321 to apply over the phone. There are also local Post Offices that deal with taxing vehicles. Go to http://www.postoffice.co.uk/branch-finder to find one near you. Aside from the fee that you need to pay, the following are also required:

  • Your V5C/2 if the vehicle is just newly purchased
  • V5C registration certificate that’s under your name
  • V11 or vehicle tax reminder

If you want to check if a vehicle is up to date on its tax, you may verify it on this page. In case you decide to keep your vehicle in your property or not use it in public roads, you should make a SORN or Statutory Off Road Notification. With this, you don’t have to pay for tax on your vehicle. Applying for a SORN can be done online. You’ll need your V5C or vehicle log book number, or v11 or vehicle tax reminder letter number. Making a SORN can also be done over the phone, by calling the same DVLA phone number in Swansea when applying for tax, which is 0300 123 4321. This can also be done by post. Fill up a V890 form and send it to DVLA, Swansea, SA99 1AR.

DVLA Telephone Number Medical Enquiries 0300 790 6806 – Check your Health

If you have a medical condition or disability  or having heart problems, and you’re not sure if you should surrender your driving license to DVLA, you may call the DVLA telephone number for medical inquiries at 0300 790 6806.

medical heart check for dvla approval
The medical condition and the heart check are important to get approved

You should stop driving if your doctor tells you that it’s not safe for you to do so because of your condition or you do not meet the minimum requirements for safe driving. The list of medical conditions that must be reported to DVLA can be found at https://www.gov.uk/health-conditions-and-driving.

If you have disability, you may be exempted to pay tax for your vehicle. Again, you may call the same DVLA helpline number in order to determine if you’re eligible for the exemption. If you are, eligible, you may apply for this by calling DVLA customer service phone number 0300 790 6801. You will automatically be given tax refund for this and it would be sent to the address on your record with DVLA, so make sure that it’s up to date. When you surrender your license, you will receive a letter from DVLA with information on when you could reapply for a license.

You may reapply for your license if your doctor determines that it’s safe for you to drive again. Do this at least 8 weeks before the period stated on the DVLA letter sent to you ends. Fill out a D1 application form and a form that’s specifically for your medical condition. To get this medical condition form, go to https://www.gov.uk/health-conditions-and-driving, choose your condition and from there, you would get the needed form. If the DVLA letter tells you that you need to include evidence that it’s safe for you drive, add this in the forms that you would be sending to DVLA, Swansea, SA99 1TU.

DVLA Contact Number for Driving License Verification 0300 083 0013 – Convert your Paper mate!

Call DVLA contact number 0300 083 0013 to check or verify your driving license information. You may also dial this DVLA customer service 0300 number to create a check code that you could share to others so they could verify or see your driving license information.

Important noteis this one regarding the old style paper driving licences:

Old style paper driving licences can also use share driving licence
You can find more on this specific subject (old style paper driving licence, through DVLA blog. Very informative in my opinion

For instance, if you’re hiring a car, the car rental company may request for this so they could verify your record. This code can be used within 21 days from the time it was created. There are also two sites where you could make the verification. The first one is at DVLA’s main site at https://www.gov.uk/view-driving-licence#other-ways-to-apply and the other one is using GOV.UK Verify. You may also send your request via post to this address:
Driver Licence Validation Service

DVRE DVLA Swansea SA99 1AJ

Make sure to include your full name, address and your driving license number. If you’re not sure about the latter, you may include your date of birth instead. If you are checking or verifying the driving license information of another person, this can also be done online. You would need the check code from the driver you’re checking and his driving license number. If you need assistance in using this online service, you may call the DVLA help desk number for verifying driving license, which is 0300 083 0013. If you don’t have a check code, another option is to call DVLA contact number in Swansea and it’s 0906 139 3837. However, before you would be given information, the driver which driving information you would be checking must call DVLA contact number UK 0300 790 6801 to leave permission for you to do the checking.

DVLA Customer Service Number for Theory and Practical Driving Test and Rates…

Call DVLA customer service number 0300 200 1122 for all questions related to theory and practical driving test. This is also the same DVLA phone contact to call for booking these tests.

Now, lets talk rates! If you go to this page: https://www.gov.uk/driving-test-cost you will find that the rates for driving tests are depnding on the day:

costs for having driving license.

After getting your provisional driving license, you would need to pass the theory test first before you take the practical driving test for you to get your full driving license. However, if you’re upgrading or adding vehicles that you could drive on your full driving license, there’s no need to take a theory test. Go to https://www.gov.uk/book-theory-test in order to book your theory test online or call the number provided. You may also send an email to [email protected] for the booking.

Once you passed the theory test, you may book for a practical driving test by calling the similar number. Online booking is also possible at https://www.gov.uk/book-driving-test. When booking online, you would be required to provide the following so make sure they are ready:

  • Personal reference number of your driving instructor
  • Debit or credit card
  • Driving license number

The driving test have five parts that you need to complete and they include the following:

  • Safety questions on vehicle
  • Check on eyesight
  • Independent driving
  • Reversing the vehicle
  • General ability in driving

DVLA Customer Contact Number for MOT 0300 123 9000

Dial DVLA customer contact number for MOT at 0300 123 9000 if you have any questions about this area. MOT test is done to ensure the vehicle’s safety on the road and the environment. Owners need to get this test on their vehicle on the third anniversary of its registration. After that, this should be done every year. There’s a big fine if you drive a vehicle that doesn’t have a MOT certificate and this could be up to £1,000. Questions about MOT can also be sent to email address: [email protected] or postal address The Ellipse, Padley Road, Swansea, SA1 8AN.

DVLA Helpline Phone Number for Personalised Registrations 0300 123 0883

DVLA helpline phone number 0300 123 0883 is available for all your questions about personalised registrations. Instead of having a random number given to you, you could buy a personalised number from DVLA. Over 45 million registration numbers are being sold at <ahref=”http://dvlaregistrations.direct.gov.uk/”>http://dvlaregistrations.direct.gov.uk/. Search for your preferred number on the site. Auctions are also held by DVLA to sell personalised registration numbers. The schedule and place where these auctions would take place are on the given site as well. Aside from contacting them by their DVLA customer service number, you may also send them a letter and address it to DVLA Personalised Registrations, Swansea, SA99 1DN.

DVLA Complaints Phone Number 0300 790 6801 – Think Before!

Call the DVLA complaints phone number for the department that you have concern with like 0300 790 6801 for driving license application. Dial the same number that you would call for general inquiries for the specific department that you need to help with. You may also send a letter to the address below and they would forward your concern to the right department:
Complaints Team DVLA Swansea SA6 7JL

Include your full name, address, birthdate, driver number, vehicle registration number and reference number for previous communications with customer service. If the complaint has not been resolved, this can be escalated to their Chief Executive Oliver Morley. Send a letter to the same  address.

Now, i like to just say, that DVLA in my experience have great customer service, and if you have any complaint, you need to relax, call the specific department, and just say the issue. They WILL help you 99.9% of the time.

Now you can complain directly to the DVLA CEO. This is the Chief Executive Complaint page, its a simple online process, in which you will be able to create, send and document your DVLA complaint online. Nice one DVLA!

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