TV Licensing Phone Numbers

  • Company Name: TV Licensing
  • Contact Number: 0300 790 6130
  • HQ Address: Darlington, DL98 1TL
  • Opening Hours: Monday to Friday, 8.30am to 6.30pm, Saturday, 8.30am to 1pm
  • Website: www.tvlicensing.co.uk

Main phone number of TV Licensing UK –
0300 790 6130 or 0300 790 6112

Other important phone numbers to contact TV Licensing:

Department Contact Number Opening Hours
Main Contact Numbers 0300 790 6130 or 0300 790 6112 Monday to Friday, 8.30am to 6.30pm, Saturday, 8.30am to 1pm
Short Term TV Licence Enquiries and Application, Over 75 TV Licence Enquiries 0300 790 6165 Monday to Friday, 8.30am to 6.30pm, Saturday, 8.30am to 1pm
Payment Card Enquiries, Short Term TV Licence Application (TV Licensing Payment Card or Saving Card Payments) 0300 555 0286 Monday to Friday, 8.30am to 6.30pm, Saturday, 8.30am to 1pm
Textphone (Minicom Service) 0300 790 6050 Monday to Friday, 8.30am to 6.30pm, Saturday, 8.30am to 1pm
Textphone (Minicom Service) ? Welsh Language 0300 790 6053 Monday to Friday, 8.30am to 6.30pm, Saturday, 8.30am to 1pm
Accessibility Helpline 0300 790 6076 Monday to Friday, 8.30am to 6.30pm, Saturday, 8.30am to 1pm
Direct Debit Customers, All In One Go Customer Queries 0300 790 0368 Monday to Friday, 8.30am to 6.30pm, Saturday, 8.30am to 1pm
Reception Quality Complaints 0370 901 6789 Monday to Friday, 8.30am to 6.30pm, Saturday, 8.30am to 1pm
BBC Programme Complaints 0370 010 0222 Monday to Friday, 8.30am to 6.30pm, Saturday, 8.30am to 1pm
Press Office Enquiries 0208 752 6606 Monday to Sunday, 12am to 11.59pm
Regional Press Enquiries (Midlands) 0156 482 9024 Monday to Sunday, 12am to 11.59pm
Regional Press Enquiries (North) 0113 887 3000 Monday to Sunday, 12am to 11.59pm
Regional Press Enquiries (Northern Ireland) 0289 024 5691 Monday to Sunday, 12am to 11.59pm
Regional Press Enquiries (Scotland) 0141 229 7638 Monday to Sunday, 12am to 11.59pm
Regional Press Enquiries (Wales and South West) 0117 910 6379 Monday to Sunday, 12am to 11.59pm
Regional Press Enquiries (London and South East) 0203 787 7981 Monday to Sunday, 12am to 11.59pm
Community Relations Team 0208 752 6537 Monday to Friday, 8.30am to 6.30pm, Saturday, 8.30am to 1pm

TV Licensing Cusotmer Service Number:
0300 790 6130 or 0300 790 6112

Call TV Licensing customer service 0300 790 6130 or 0300 790 6112 if you would like to get in touch with a member of their customer service team. This is the dedicated number to contact for any general questions or concerns that you may have with regard to the products or services that they offer.  Alternatively, you can send your queries to them online by filling in the email contact form on their website.

You can contact TV Licensing customer service directly through mail:
[email protected]

They aim to respond to all emails within three working days. If you would prefer to make an enquiry by post, then write a letter to the TV Licensing address below:

TV Licensing Darlington DL98 1TL

For customers who are deaf or hard of hearing, a minicom facility can be accessed by calling the TV Licensing phone number 0300 790 6050. If you would like to use the Welsh language, the phone number to dial is 0300 790 6053. To get your TV Licence or reminder in a range of accessible formats such as by email or in Braille, large print or audio, you can make a request by calling customer service team on 0300 790 6076.

TV Licensing Short Term TV Licence Enquiries and Application Phone Number 0300 790 6165

Dial TV Licensing customer service number 0300 790 6165 if you have any questions or concerns regarding short term TV Licence or over 75 TV Licence. UK residents that are aged 74 and will turn 75 prior to the expiration date of their next TV Licence are eligible to purchase a short term TV Licence. This will get you covered until your 75th birthday when you will be entitled to a free over 75 TV Licence. With a short term TV Licence, you will only need to pay for the number of months between the expiration date of your current licence and your birthday. If you would like to apply by phone, call the TV Licensing phone number with your National Insurance number to hand. You will be able to find it on your bank statement if your pension is paid into your bank account. If you do not have a National Insurance number, you can still call TV Licensing UK and they will arrange for you to provide them with other proof of your date of birth.

TV Licensing Payment Card Enquiries Number 0300 555 0286

For your payment card related queries, call TV Licensing Payment Card number 0300 555 0286. If you pay for your licence using a TV Licensing payment card or savings card and would like to avail of the short term TV Licence, dial this number to apply over the phone. They will then automatically issue you with a free over 75 TV Licence when it becomes due.

TV Licensing Direct Debit Customers Telephone Number 0300 790 0368

Call TV Licensing Direct Debit number 0300 790 0368 if you are a customer with any queries with regard to your Direct Debit account. This is also the dedicated phone number to dial if you pay all in one go.

TV Licensing Complaints

If you are not satisfied with any service that you have received from TV Licensing and would like to make a complaint, fill in the contact form and submit. Alternatively, you can send your complaint by post at the following address:

Customer Relations TV Licensing Darlington DL98 1TL

In case you are unhappy with the response you receive, you have the option to refer your complaint to the head of revenue management team at the TV Licence complaints address below:

Head of Revenue Management BBC TV Licensing 1st Floor The Lighthouse BBC White City 201 Wood Lane London W12 7TQ

If your complaint is about the reception quality issue, contact the Radio and Television Investigation Service by calling them on 0370 901 6789 or by sending a letter to the following address:

RTIS (Radio and Television Investigation Service) PO Box 1922 Darlington DL3 0UR

If your complaint is regarding the BBC programmes, call the BBC Complaints Division on 0370 010 0222 or write a letter to the address below:

BBC Complaints PO Box 1922 Darlington DL3 0UR

TV Licensing Press Office Enquiries Helpline
0208 752 6606

Journalists with media enquiries can contact the by calling TV Licensing Press Office Enquiries number 0208 752 6606. The press office team is available to answer your queries at any time of the day. Alternatively, you can make an enquiry by sending them an email at [email protected]. You can also get more information by following TV Licensing on Twitter @TVLicensingNews, by subscribing to their YouTube channel, or by viewing their photos on Flickr. If you would like to find all the latest TV Licensing news and press releases, go to their Media Centre.

TV Licensing Regional Press Office Contact Numbers

For regional press enquiries, call the relevant press office using the phone numbers below:

  • Midlands – 0156 482 9024
  • North – 0113 887 3000
  • Northern Ireland – 0289 024 5691
  • Scotland – 0141 229 7638
  • Wales and South West – 0117 910 6379
  • London and South East – 0203 787 7981

TV Licensing Community Relations Number 0208 752 6537

To get more information about TV Licensing community relations work, charity organisations and community groups, call the TV Licensing Community Relations number 0208 752 6537. Alternatively, you can submit your questions or concerns to them via email at [email protected].

Contact TV Licensing UK Through Social Media

How to Find the TV Licensing Contact Us Page

Customers seeking the TV Licensing customer service numbers can find it on their website at http://www.tvlicensing.co.uk/. At the bottom of the web page, click on the Contact Us link located on the lower left side. You will be taken to the page where you will need to enter your question on the box provided. The page will provide you with answers that may help you. If you are unable to find the answer you are looking for, click on the contact us button and the TV Licensing contact form will appear for you to fill in. To get their contact numbers, click on ‘Other ways to contact us’ below the form.

TV Licensing Login

To sign in to your TV Licensing account online, go to the login page on their website. To be able to log in, you will need to enter your TV Licence or customer number, your last name as it appears on the TV Licence, and the postcode of the licensed address. If you do not know your TV Licence number, you can alternatively skip this and you will be asked for other information for you to be identified. When you are registered for a TV Licensing account, you can view, renew or change the details on your TV Licence online.

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