1&1 UK Telephone Numbers

  • Company Name: 1and1
  • Contact Number: 0333 336 5691
  • HQ Address: Discovery House, 154 Southgate Street, Gloucester, GL1 2EX, United Kingdom
  • Opening Hours: Monday to Sunday, 12am to 11:59pm
  • Website: 1and1.co.uk

1 and 1 Number:
0333 336 5691

Direct and Important 1 and 1 Phone Numbers:

Department Contact Number Opening Hours
1&1 Customer Service and Support 0333 336 5691 Monday to Sunday, 12am to 11:59pm
1&1 Cancellation Free Number 0800 917 6273 Monday to Sunday, 12am to 11:59pm
1&1 Sales 0333 336 5172 Monday to Sunday, 12am to 11:59pm
1and1 Sales Complaints 0333 336 5509 (option 1) Monday to Sunday, 12am to 11:59pm
MyWebsite Sales Complaints 0800 171 2631 Monday to Sunday, 12am to 11:59pm
MyWebsite Support Complaints 0800 731 8994 Monday to Sunday, 12am to 11:59pm
Dedicated Server Support Complaints 0333 336 5691 (option 4) Monday to Sunday, 12am to 11:59pm
1&1 Support Complaints Account, Billing, Customer Data Change 0333 336 5691 Monday to Sunday, 12am to 11:59pm
Billing Complaints 0333 336 5780 Monday to Sunday, 12am to 11:59pm
1and1 Domains, SSL Certificate 0333 336 5812 Monday to Sunday, 12am to 11:59pm
MyWebsite 0333 336 5219 Monday to Sunday, 12am to 11:59pm
Webhosting 0333 336 5429 Monday to Sunday, 12am to 11:59pm
1&1 Server 0333 336 5721 Monday to Sunday, 12am to 11:59pm
Mail 0333 336 5743 Monday to Sunday, 12am to 11:59pm
eBusiness 0333 336 5827 Monday to Sunday, 12am to 11:59pm
Online Marketing 0333 336 5941 Monday to Sunday, 12am to 11:59pm


1and1 Contact Number for Account, Billing and Customer Data Change 0333 336 5691

Call 1&1 contact number 0333 336 5691 for any questions or concerns that you may have with your account. Their help page can also give you information about common questions or issues that you may have with your account. If your concern is about a forgotten password, you may reset this online at https://password.1and1.co.uk/. Enter your 1&1 customer ID or user name and you would be given instructions on how to create a new password that you could use for logging in to your account. In case you also forgot your 1and1 customer ID, you could find it on your 1and1 invoices, order confirmation and bank statements.

If you know your password but you wish to change it, you could do this by logging in to the control panel at https://account.1and1.co.uk/. Enter your customer ID and password, then go to the Account area to do the change.

This is also the same 1&1 help contact number to call for your billing concerns, including unlocking your account, paying past dues, receiving bills, payments and invoices. You may also login to your account in order to check bills and make payments, including for your past dues. Invoices can also be accessed and downloaded on your control panel. Call this 1and1 phone number as well if you have issues updating your information or changing your payment method.

However, you may also update your information or change your payment method by logging in to the control panel. With regards to changing of the account ownership, this can only be done by calling 1and1 customer service at this number. It’s recommended that you check this page to learn more about this process and its requirements.

1&1 Customer Number for Cancellation 0800 917 6273 Free Number

Call 1and1 customer number 0800 917 6273 free number for your cancellation concerns. This includes the cancellation of packages and orders, as well as the cancellation of the entire 1&1 account. You may also cancel you package by going to the My Data area on your control panel. If it’s about switching to another package, you’ll find detailed information on how to do this on this page.

In case you only have one package in your account, cancelling this package would end up cancelling your complete account. If you have several packages but you wish to close or cancel the entire account, then you would need to cancel all packages. Details on how you could do this can be found here.

1and1 Phone Number for Sales 0333 336 5172

All sales inquiries and concerns can be directed to 1&1 phone number 0333 336 5172. The company is a web hosting provider in Europe. Some of the products and services it offers are domain names, websites, web hosting, servers, mail, eCommerce, online marketing and security.

1&1 Help Number for Complaints 0333 336 5691

There are various 1and1 phone number to call for complaints depending on the department or area of your concern. Call 1and1 help number 0333 336 5691 for complaints on the support provided to you. If you have sales complaints, the 1&1 customer service phone number to dial is 0333 336 5509.

Press option 1 to get connected to the right people. Complaints on MyWebsite sales can be directed to 1and1 helpline 0800 171 2631 free number. MyWebsite support complaints on the other hand can be forwarded to 1and1 customer support phone number 0800 731 8994 free number.

Complaints for dedicated server support can be sent to 1and1 customer service phone number 0333 336 5691, while billing complaints can be forwarded to 1&1 customer support number 0333 336 5780. If you prefer to send your complaints via email, send your message to 1and1 help email [email protected]. Complaints can also be sent by post at:

1and1 Internet Limited Discovery House 154 Southgate Street Gloucester GL1 2EX

1&1 Number for Domains and SSL Certificate 0333 336 5812

Call 1and1 number for your domains questions and concerns. This includes issues or queries on new domains, domain transfers, as well as their prices. You may also check if your ideal domain address is available at this page.

Email address and unlimited subdomains are included in their easy to setup domains. Preferred domains can also be pre-ordered if some details like their cost and terms and conditions are not yet available. Pre-ordering is free and you’ll be notified once they get available so you’ll have the opportunity to order it.

There’s no obligation for this so if you decide not to get it, that wouldn’t be a problem. Get a better idea on the cost of these domains by going to this link. Some of the extensions currently available are .blog, .cloud, .club, .company, .consulting, .cricket, .cymru, .design, .fashion, .fit, .holiday, .hotel, .irish, .limited, .london, .ltd, .marketing, .online, .party, .photography, .restaurant, .sale, .scot, .site, .video, .wales, .website, .wedding and .wiki. If you already have an existing domain and you wish to transfer it to 1and1, you may go to this page enter your domain name and click the transfer button.  You would be asked for the authorization code from your previous provider. So make sure that you request for this before you start the transfer.

1and1 Helpline for MyWebsite 0333 336 5219

Website clients may call 1and1 helpline 0333 336 5219 for their questions and concerns. Check out this page for more information about their website offerings. They have hundreds of customizable website templates that can be used for different fields. There are also web apps that you can include, as well as texts and images suggestions, which you can also add to your site. Their templates are easy to use and it doesn’t allow experience on website creation for you to complete the site that you need. See the web apps available on this site.

Getting your website from 1and1 also comes with tools that would help you bring it on top of search engines and make more searchable. The site comes with an eShop feature that lets you conveniently sell your products and services, as well as allow content download. This can be connected to popular online marketplaces such as eBay and others. There are different packages offered by 1and1 and they come with varying features and prices. These packages include Personal, Basic, Plus and Premium. Go to this page to get the details on these packages.

You also have the option to get their personal consultant service. With this, you’ll have one of their experts to directly help you and give you professional advice about the creation of your website. The consultant that would be assigned to you would give you their email address and phone number so you could contact them for your concerns or questions. This is convenient as you don’t need to talk to different people for your issues and queries.

Call the same 1and1 contact phone number to talk about their SSL security service. They have two types of certificates available; they are 1and1 SSL Starter and 1and1 SSL Business. Having this certificate has the following advantages:

  • Gain the trust of customers and visitors
  • Get rewards from Google
  • Faster loading of site

1&1 Contact Number for Webhosting 0333 336 5429

Dial 1&1 contact number 0333 336 5429 for questions on their webhosting services. They offer various webhosting packages that would meet every client’s needs. They have the Basic package that can be used on simple web projects. There’s also the PLUS package, which comes with added features that’s appropriate for running interactive and dynamic sites. The last one is Pro that’s designed for more demanding projects. The latter also come with an expert app support. All of their packages are in 12 months contract and come with SSL certificate, unlimited websites and unlimited webspace. To learn more about the webhosting package details, as well as the frequently asked questions on this field, go to https://www.1and1.co.uk/hosting-linux?__lf=Order-Product.

1and1 Telephone Number for Servers 0333 336 5721

Questions and issues on server hosting can be directed to 1and1 telephone number 0333 336 5721. They have three type of servers that can be used on small projects to bigger ones. There’s the Cloud Server that also has different kinds from £4.99 per month Cloud Server S that works on 1 vCore CPU, 512 MB RAM and 30 GB SSD to Cloud Server 5XL that works on 16 vCore CPU, 48GB and 500GB SSD, which comes at £349.99 per month. There’s also the Cloud Server Flex that lets you customize your service. Learn more about 1and1 Cloud Server at https://www.1and1.co.uk/dynamic-cloud-server.

There’s also the Virtual Servers, which also has different features, but all come with unlimited traffic. Virtual Server Cloud M has 1vCore processor, 1GB guaranteed RAM and 50 GB SSD for £4.99 /month and on the other end is Virtual Server XXL with 6 vCOre processor, 6 GB guaranteed RAM and 400 GB SSD optional. Get more information about them at https://www.1and1.co.uk/virtual-server-packages.

The Dedicated Server is for high end projects. There are entry level servers, performance servers, and Business line by Dell. Get to know more about the details and features of these packages at https://www.1and1.co.uk/server-dedicated-tariff.

1and1 Customer Service for Mail 0333 336 5743

Call 1and1 customer service number 0333 336 5743 for your questions and concerns about their email solutions. Email solution that lets you get professional email address that matches your domain are offered by 1and1. Their email service offers up to 50GB of space on their mailbox and it’s free from advertisements. They offer Basic and Business email communication solutions and you could get more information about this at this page.

1&1 Customer Services Phone Number for eBusiness 0333 336 5827

Customers of eBusiness websites may call 1and1 customer services phone number 0333 336 5827 for any of their queries or issues. They offer Starter, Basic, Plus and Unlimited packages for their eCommerce sites, which allow clients to sell their products online. Domain, email, SSL certificate, and Facebook, newsletters and comparison sites integration are all offered on all packages. Additional services that you could get when you have an eBusiness package can be found here. You could also check out all the details about the specific packages at this site.

1and1 Customer Care Number Online Marketing 0333 336 5941

Online marketing concerns can be directed to 1&1 customer care number 0333 336 5941. They have Marketing Toolbox that would help improve your online presence and rankings. Get to know more about this too at https://www.1and1.co.uk/online-marketing-tools. If you want to be found in popular directories, their List Local service could make it happen. They also have Search Engine Marketing, SEO and Newsletter tool that could help attract more customers.

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