Direct NPower Contact Number:
0330 100 3000
Department | Contact Number | Opening Hours |
General Enquiries, Bills and Payments, Electricity and Gas Complaints, Emergency and Safety Information, Meter Readings, Moving Home, Prepayment Meters | 0330 100 3000 | Monday to Friday, 8am to 8pm, Saturday 8am to 6pm |
Minicom or Textphone | 0800 413 016 | Monday to Friday, 8am to 8pm, Saturday 8am to 6pm |
Boilers and Heating One Off Service or Repair | 0800 072 2999 | Monday to Friday, 8am to 8pm, Saturday to Sunday, 8am to 5pm |
Boilers and Heating Appointments | 0800 980 5975 | Monday to Friday, 8am to 8pm, Saturday to Sunday, 8am to 5pm |
Electricity and Gas Tariffs Renewal | 0800 316 9044 or 0330 100 8634 | Monday to Friday, 8am to 8pm, Saturday 8am to 6pm |
Energy Efficiency | 0800 022 220 or 0330 100 8620 | Monday to Friday, 8am to 8pm, Saturday 8am to 6pm |
Boilers and Heating Complaints | 0800 197 5442 or 0330 100 7516 | Monday to Friday, 8am to 8pm, Saturday to Sunday, 8am to 5pm |
Smart Metering Team | 0800 980 9907 | Monday to Friday, 8am to 8pm, Saturday 8am to 6pm |
Switching to NPower | 0808 156 0056 | Monday to Friday, 8am to 8pm, Saturday 8am to 6pm |
Online Account Queries | 0800 316 9331 or 0330 100 8601 | Monday to Friday, 8am to 8pm, Saturday 8am to 6pm |
Business Electricity Helpline, Electricity Complaints, Business Movers Team, Gas or Electricity Theft Report | 0845 166 3360 *Up to 9p/minute and access charge* | Monday to Thursday, 8.30am to 5.30pm, Friday, 9am to 5pm |
Business Gas Helpline, Gas Complaints | 0845 166 3320 *Up to 9p/minute and access charge* | Monday to Thursday, 8.30am to 5.30pm, Friday, 9am to 5pm |
Small Business Sales | 0845 071 0613 *Up to 9p/minute and access charge* | Monday to Thursday, 8.30am to 5.30pm, Friday, 8.30am to 5pm |
Larger Business Sales | 0845 070 9494 *Up to 9p/minute and access charge* | Monday to Thursday, 8.30am to 5.30pm, Friday, 8.30am to 5pm |
Business Connection Services | 0800 980 2422 | Monday to Thursday, 8.30am to 5.30pm, Friday, 8.30am to 5pm |
Loss of Business Gas Supply | 0870 161 1030 | Monday to Sunday, 8.30am to 5.30pm |
Business Meter Readings | 0845 672 2755 *Up to 9p/minute and access charge* | Monday to Sunday, 24 hours |
NPower Customer Helpline for General Enquiries 0800 073 3000 Free Number or 0330 100 3000
You can call the NPower customer service number 0800 073 3000 free number or 0330 100 3000 for general enquiries. If you have questions or concerns regarding your bills and payments, would like to make a payment or set up a Direct Debit, this is also the number you can contact. Call this number if you would like to submit your metering reading, get emergency and safety information, enquire about prepayment meters, and if you are moving home and need to change your supply address.
If you are not happy with your electricity and gas supply and would like to make a complaint, you can also call this NPower telephone number or write to NPower at NPower, Customer Relations, PO Box 177, Houghton le Spring, DH4 9AQ.
For your general enquiries, you can also get in touch with NPower customer service through their live chat. It is open from Monday to Friday, 8am to 10pm, and Saturday, 8am to 8pm.
In addition to these options for contacting NPower, you can also submit your queries by filling out the form with the required information on their web page https://www.npower.com/at_home/Applications/atlas.web/customerenquiry.aspx/ValidateMe/23. They will get back to you within the next 10 working days to discuss about your concern.
NPower Phone Number for Minicom or Textphone 0800 413 016 Free Number
If you have hearing difficulties and are using a textphone, you can dial the NPower customer service number 0800 413 016 free number. You can use the Minicom service to submit your enquiries to NPower.
NPower Customer Service Number for Boilers and Heating One Off Service or Repair 0800 072 2999 Free Number
If you need to book a one off service or repair for your boiler, you can call the NPower customer service number 0800 072 2999 free number.
NPower Customer Helpline for Boilers and Heating Appointments 0800 980 5975 Free Number
You can contact the NPower telephone number 0800 980 5975 free number if you need to book, change, or cancel your appointment for boiler service.
NPower Telephone Number for Electricity and Gas Tariffs Renewal 0800 316 9044 Free Number or 0330 100 8634
If your electricity or gas tariff is coming to an end and you would like to get a quote for a new tariff, you can call the NPower customer help number 0800 316 9044 free number or 0330 100 8634.
NPower Customer Helpline for Energy Efficiency 0800 022 220 Free Number or 0330 100 8620
If you would like to get Energy Efficiency advice, you can make a phone call to the NPower customer service number 0800 022 220 free number or 0330 100 8620.
NPower Phone Number for Boilers and Heating Complaints 0800 197 5442 Free Number or 0330 100 7516
You can make a phone call to the NPower contact number 0800 197 5442 Free Number or 0330 100 7516 if you are not satisfied with the boilers and heating service you have been provided and would like to make a complaint. If you would prefer to write a letter, you can send it to NPower, Customer Relations, PO Box 7760, Burton on Trent, Staffordshire, DE14 9FX.
NPower Contact Number for Smart Metering Team 0800 980 9907 Free Number
You can get in touch with the smart metering team by calling the NPower telephone number 0800 980 9907 free number. They are the ones who can answer your questions regarding smart meters. You can also submit your enquiries through email and send it to [email protected].
NPower Customer Help Number for Switching to NPower 0808 156 0056
You can make a call to the NPower customer service number 0808 156 0056 if you would like to switch to NPower and have some questions about how it works.
NPower Customer Helpline for Online Account Queries 0800 316 9331 Free Number or 0330 100 8601
You can call the NPower contact number 0800 316 9331 free number or 0330 100 8601 if you have some questions or concerns with regards to your NPower online account.
NPower Phone Number for Business Electricity Helpline 0845 166 3360 *Up to 9p/minute and access charge*
You may call the NPower customer service number 0845 166 3360 *Up to 9p/minute and access charge* if you are a business user and have some enquiries about your electricity supply with NPower. Through this number, you can also get in touch with the business movers team if you are moving premises. If you are suspecting theft of gas or electricity, you can report it by calling this NPower customer help number.
This is also the number you can call if you have a complaint about your electricity supply.
For general enquiries, you can send the NPower business team an email to [email protected].
NPower Contact Number for Business Gas Helpline 0845 166 3320 *Up to 9p/minute and access charge*
If you are a business user and have some enquiries regarding your gas supply with NPower, you can make a phone call to NPower telephone number 0845 166 3320 *Up to 9p/minute and access charge*. You can also contact this number if you want to make a complaint about the service that you have been provided.
NPower Customer Help Number for Small Business Sales 0845 071 0613 *Up to 9p/minute and access charge*
If you have a small business and would like to enquire about the services offered by NPower, you can get in touch with them by calling the NPower phone number 0845 071 0613 *Up to 9p/minute and access charge*.
NPower Telephone Number for Larger Business Sales 0845 070 9494 *Up to 9p/minute and access charge*
You can dial the NPower customer helpline 0845 071 0613 *Up to 9p/minute and access charge* if you have a larger business and would like to get more information about the services offered by NPower.
NPower Customer Service Number for Business Connections Services 0800 980 2422 Free Number
If you are a business user and would like to make an enquiry about new gas and electricity connections offered by NPower, you can reach out to them by calling the NPower customer help number 0800 980 2422 free number. You can also send your queries to them via email at [email protected].
NPower Customer Helpline for Loss of Business Gas Supply 0870 161 1030
You can dial the NPower phone number 0870 161 1030 if your gas supply was cut off by a Network Engineer due to a problem with your meter. If you are calling out of hours, you can dial the company’s 24-hour meter agent National Grid Metering on 0845 606 6766 *Up to 9p/minute and access charge*.
NPower Telephone Number for Business Meter Readings 0845 672 2755 *Up to 9p/minute and access charge*
Business users who would like to submit their meter readings can call the NPower customer help number 0845 672 2755 *Up to 9p/minute and access charge*. It is available any time of the day, 7 days a week.
Guide in Finding NPower Contact Numbers
In order to find the NPower phone numbers, go to their website http://www.npower.com/home/.
At the upper right part of the page, click on Help & Support. At the middle part of the page, click on “Contact Us” located under “Get in touch” column. It will take you to the page where you have to select a topic to get the NPower telephone number that you need.