Dial Direct Contact Number: 0344 412 2137
| Department | Contact Number | Opening Hours |
| Car Insurance Customer Service | 0344 412 2137 | Monday to Friday, 8am to 9pm, Saturday, 9am to 5pm, Sunday, Sunday, 10am to 4pm |
| Car Insurance Quote | 0344 871 1694 | Monday to Friday, 8am to 9pm, Saturday, 9am to 5pm, Sunday, Sunday, 10am to 4pm |
| 24 Hour UK Claims Helpline (Car and Van Insurance) | 0344 412 2142 | Monday to Sunday, 12am to 11.59pm |
| Car and Van Windscreen Repair | 0330 018 3243 | Monday to Sunday, 12am to 11.59pm |
| Home Insurance Customer Service | 0344 412 2138 | Monday to Friday, 8am to 9pm, Saturday, 9am to 5pm, Sunday, Sunday, 10am to 4pm |
| Home Insurance Quote | 0344 209 0449 | Monday to Friday, 8am to 9pm, Saturday, 9am to 5pm, Sunday, Sunday, 10am to 4pm |
| 24 Hour UK Claims Helpline (Home Insurance) | 0344 412 2140 | Monday to Sunday, 12am to 11.59pm |
| Van Insurance Customer Service | 0344 412 2135 | Monday to Friday, 8am to 9pm, Saturday, 9am to 5pm, Sunday, Sunday, 10am to 4pm |
| Van Insurance abd Loan | 0330 018 1162 | Monday to Friday, 8am to 9pm, Saturday, 9am to 5pm, Sunday, Sunday, 10am to 4pm |
| Customer Complaints Number | 0344 412 2133 | Monday to Friday, 8am to 9pm, Saturday, 9am to 5pm, Sunday, Sunday, 10am to 4pm |
How to Find the Dial Direct Contact Phone Numbers
Go to the company’s website at https://www.dialdirect.co.uk/ to find the Dial Direct customer service telephone numbers along with the other ways that you can do to get in touch with them. At the bottom of the web page, click on the Contact Us link. It will direct you to the web page where you can get the Dial Direct contact number helpline that you are looking for. This page will help you obtain Dial Direct’s contact information, whether you are have general enquiries about your car, home or van insurance, or you would like to make a claim on your policy.
Dial Direct Car Insurance Customer Service Contact Phone Number 0344 412 2137
Call Dial Direct customer service telephone number 0344 412 2137 for any general questions or concerns that you have with regard to your car insurance. For your convenience, you can also log into your Self Service Centre at http://www.dialdirect.co.uk/selfservice in order to view and download your Dial Direct car insurance policy documents. Through this web page, you can also make various changes to your policy. If you would like to submit your feedback, send it via email at [email protected]. Note that this is for feedback about their website only. For your security, Dial Direct is unable to make any changes to your policy or discuss personal information through email.
Aside from calling the Dial Direct contact number helpline, you can also make an enquiry by writing to the following address:
Dial Direct Insurance Pegasus House Bakewell Road Orton Southgate Peterborough PE2 6YS
Dial Direct is one of the largest insurance providers in the United Kingdom and has helped more than 1 million people with their insurance needs. They have their head office located in the UK, and they provide their customers with award winning customer service and 24 hour Dial Direct claims helpline. Dial Direct offers a high quality level of cover, and has most of the leading insurers in the country on their panel, so you can be confident that you are getting the right level of cover to meet your needs. Call the Dial Direct customer service telephone number if you would like to get to know more about the insurance products and services that they offer.
Before calling customer service team, you can check their Frequently Asked Questions page first to see if your questions have already been answered. This may help you save time and get response to your enquiries right away.
Dial Direct Car Insurance Quote Customer Service Telephone Number 0344 871 1694
To get a new car insurance quote, call Dial Direct contact phone number 0344 871 1694. You can also get a car quote online at https://www.dialdirect.co.uk/Car/D500. If you would like to retrieve your quote, go to https://www.dialdirect.co.uk/Car/D500/NLE.
Before you apply for a car insurance quote, make sure to have your important information to hand, such as your vehicle details, your complete postcode and address, your license details, number of years of your No Claims Discount (NCD), details of claims and convictions for the past 5 years for all drivers that you would like to be included on the policy, information of other drivers including license details, as well as the type of cover that you are looking to buy.
If you already have an existing car insurance policy and would like to make a claim, the Dial Direct contact number helpline is 0344 412 2142. A member of their customer service team will be available to answer your call at any time of the day. This is also the phone number to dial if you need to make a van insurance claim. For car or van windscreen repair, call 0330 018 3243 open 24 hours a day, 7 days a week.
Dial Direct Home Insurance Customer Service Contact Phone Number 0344 412 2138
For any enquiries that you have relating to your Dial Direct home insurance policy, call Dial Direct customer service telephone number 0344 412 2138. Alternatively, log into your Self Service Centre where you can view and download your home insurance policy documents, or make various changes to your policy. You can also submit your enquiries by post to Dial Direct customer service registered address.
Dial Direct Home Insurance Quote Contact Number Helpline 0344 209 0449
Call Dial Direct customer service telephone number 0344 209 0449 if you would like to get a new home insurance quote. You can also get a home quote online at https://www.dialdirect.co.uk/house/D001/NLE or retrieve your quote at https://www.dialdirect.co.uk/house/D001.
If you already have an existing home insurance policy and would like to make a claim, the Dial Direct contact phone number is 0344 412 2140. Dial Direct also welcomes calls from the Next Generation Text Service. Should you need to get in touch with one of their customer support representatives, you just have to add 18001 before the number that you require.
Dial Direct Van Insurance Customer Service Contact Phone Number 0344 412 2135
To make an enquiry with regard to your Dial Direct van insurance policy, call Dial Direct customer service telephone number 0344 412 2135 or write them a letter at their head office. You can also make necessary changes to your van insurance policy by logging into your Dial Direct Self Service Centre. Here, you will be able to view or download your van insurance policy documents.
Dial Direct Van Insurance Quote Customer Service Telephone Number 0330 018 1162
Call the Dial Direct contact number helpline 0330 018 1162 if you are looking to get a new van insurance quote. Alternatively, you can get a van quote online at https://www.dialdirect.co.uk/Van/D001/NLE. To retrieve your quote, go to https://www.dialdirect.co.uk/Van/D001.
Dial Direct Customer Complaints Contact Number Helpline 0344 412 2133
Contact the Dial Direct customer service telephone number 0344 412 2133 in case you are not satisfied with the service that you have been provided and would like to make a complaint. They will aim to resolve your complaint within 24 hours. If they are unable to do it, then they will agree the next step with you. If you would prefer to submit your complaint by post, send it to the following address:
Customer Relations Manager Fusion House Bretton Way Peterborough PE3 8BG
When making a complaint, make sure to provide important information such as your name, address, contact phone number, your policy or quote reference number and the details of why you are not satisfied with your policy or the service that you have received. This will help Dial Direct to respond to you as efficiently as possible. If they do not have enough information to carry out an investigation on your complaint, they will get in touch with you to ask you for additional details. In all cases, they will send you a written acknowledgement receipt of your complaint within 5 working days. In the acknowledgement letter, you will be advised of the name and job title of the person who will be dealing with your complaint.
Within 4 weeks of receiving your complaint, Dial Direct will send you either their final response or a letter explaining why they are not yet able to resolve your complaint and informing you of the time frame when they will be contacting you again. Eight weeks after they have received your initial complaint letter, they will send you either a final response, or a letter explaining why they are still unable to issue you a final response, and informing you of the time frame when they will be able to do so. At this point, if you are not satisfied with the delay, you have the option to refer your complaint to the Financial Ombudsman Service. Go to their website at http://www.financial-ombudsman.org.uk/ to get their contact information.
