Diamond Insurance Contact Phone Numbers: Car Insurance, Claims, Quotes

  • Company Name: Diamond
  • Contact Number: 0333 220 2004
  • HQ Address: David Street, Cardiff, CF10 2EH, UK
  • Opening Hours: Monday to Friday, 8am to 8pm, Saturday, 9am to 5pm, Sunday, 10am to 4pm
  • Website: www.diamond.co.uk

Diamond insurance is one of the biggest insurance companies in the UK. Diamond insurance company telephone number is: 0333 220 2004. You can find Diamond insurance opening hours and different contact information on the customer service list below:

Department Contact Number Opening Hours
Single Car Insurance Customer Service Team 0333 220 2004 Monday to Friday, 8am to 8pm, Saturday, 9am to 5pm, Sunday, 10am to 4pm
Single Car Insurance Quote 0333 220 2076 Monday to Friday, 8am to 10pm, Saturday, 9am to 6pm, Sunday, 10am to 6pm
Multi Car Insurance Customer Service Team 0333 220 2005 Monday to Friday, 8am to 8pm, Saturday, 9am to 5pm, Sunday, 10am to 4pm
Multi Car Insurance Quote 0333 220 2078 Monday to Friday, 8am to 10pm, Saturday, 9am to 6pm, Sunday, 10am to 6pm
Customer Service Team (Calls from Outside the UK) +44 1792 621 990 Monday to Friday, 8am to 8pm, Saturday, 9am to 5pm, Sunday, 10am to 4pm
Single Car Insurance Policy Renewal 0333 222 6718 Monday to Friday, 8am to 8pm, Saturday, 9am to 5pm, Sunday, 10am to 4pm
Multi Car Insurance Policy Renewal 0333 220 2018 Monday to Friday, 8am to 8pm, Saturday, 9am to 5pm, Sunday, 10am to 4pm
Single Car Insurance Claims 0333 220 2037 Monday to Friday, 8am to 9pm, Saturday, 9am to 5pm, Sunday, 10am to 4pm
Multi Car Insurance Claims 0333 220 2038 Monday to Friday, 8am to 9pm, Saturday, 9am to 5pm, Sunday, 10am to 4pm
Roadside Emergency Assistance 0800 600 840 Monday to Sunday, 12am to 11.59pm
24 Hour Emergency Glass Repair 0333 220 2026 Monday to Sunday, 12am to 11.59pm
Emergency Breakdown Service 0800 458 9281 Monday to Sunday, 12am to 11.59pm
Policy Complaints Team 0330 333 5888 Monday to Friday, 8am to 8pm, Saturday, 9am to 5pm, Sunday, 10am to 4pm
Claim Complaints Team 0330 333 5887 Monday to Friday, 8am to 8pm, Saturday, 9am to 5pm, Sunday, 10am to 4pm
Recruitment Team 0800 118 1619 Monday to Friday, 8am to 8pm, Saturday, 9am to 5pm, Sunday, 10am to 4pm
diamond contact
From: http://www.diamond.co.uk/contact-us-help/

How to Find the Diamond Contact Phone Numbers

Go to http://www.diamond.co.uk/ to get the Diamond customer service telephone number to call for your enquiries. It is the company’s official website, containing information about the products and services they offer. Scroll down until you see the Contact Us link. Click on it, and it will take you to the web page where you have to select a category from the drop down menu. Once you have chosen, the Diamond contact number helpline will appear, along with the other ways that you can do to get in touch with them.

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Diamond Single Car Insurance Customer Service 0333 220 2004

Call Diamond customer service telephone number 0333 220 2004 for any questions or concerns that you have with regard to your single car insurance policy. Prior to giving them a call, you can also check the Frequently Asked Questions page on their website to see if your enquiry has already got an answer. If you would prefer to make an enquiry by post, then send a letter to them at the following address:

Diamond Insurance Ty Admiral David Street Cardiff CF10 2AA

If you are calling from outside the UK, the Diamond insurance contact number helpline to dial is +44 1792 621 990. To get a new Diamond insurance quote for single car, call 0333 220 2076 or get a car quote online.

In order to update your policy, you can either call Diamond customer service or do it online using their secure email form. They will aim to confirm your request within the next 24 hours. Keep in mind that your change will not take effect until you have received confirmation from the company.

If you are looking to work for Diamond and would like to find out about the current Diamond insurance job vacancies, call their recruitment team on 0800 118 1619 free number or visit their career opportunities page.

Diamond Multi Car Insurance Number
0333 220 2005

For any enquiries that you have relating to your multi car insurance policy, call the Diamond contact phone number 0333 220 2005. If you are looking to get a quote, dial 0333 220 2078 or get it online. Diamond offers their multi car insurance, which is a way to insure all the cars owned by you and your immediate family on one policy, and getting a guaranteed Diamond Multi Car discount on each car.

While individual policies could be less expensive, with their multi car insurance, your discounts are guaranteed for each car on your policy. Even if all your cars have different renewal dates or are currently insured with other insurance providers, each car will join the Multi Car policy at its existing renewal date. By putting all your vehicles under one policy, you can get a discount off all the cars, not just the extra ones, to help you save even more. Feel free to dial the Diamond customer service telephone number during their business hours if you have questions about their multi car insurance.

Diamond Insurance Single Car Insurance Policy Renewal 0333 222 6718

To renew your single car insurance policy over the phone, call Diamond customer service telephone number 0333 222 6718. If you are calling to renew your multi car insurance policy, the phone number to dial is 0333 220 2018. The best time to call them would be midday to 4pm.

Diamond Single Car Insurance Claims 0333 220 2037

Call the Diamond customer service telephone number 0333 220 2037 if you need to make a single car insurance claim. To make a Diamond insurance claim on your multi car policy, dial 0333 220 2038. If you are hit by someone insured by Diamond, the contact number to call is 0333 220 2048. Outside their opening hours, call their 24 hour accident recovery helpline on 0800 600 840 free number. This is the Diamond car insurance number to dial whenever you need to get roadside emergency assistance.

If your windscreen or glass has been chipped, damaged or smashed, call emergency glass repair helpline on 0333 220 2026 or arrange repairs online. For customers who have purchased the additional breakdown product, get emergency breakdown service by calling the Diamond customer service telephone number 0800 458 9281 free number.

Diamond Policy Complaints Helpline 0330 333 5888

Dial the Diamond customer service telephone number 0330 333 5888 if you are not satisfied with your policy and would like to make a complaint. Alternatively, you can submit your policy complaint by email at [email protected] or by fax on 0330 333 5886. If you would prefer to write a letter, send it to the address above:

 

Diamond Claim Complaints 0330 333 5887

If you need to make a complaint about a claim, call the Diamond customer service telephone number 0330 333 5887. Apart from giving them a call, you can also send your complaint to them via email at [email protected] or via fax on 0333 222 5770. If you would like to write to them, use the address above:

 

Diamond will get in touch with you initially within five working days after receiving your complaint. They will either respond with a complete reply or send you an acknowledgement letter that will inform you of the person who is dealing with your complaint and the date when they will contact you again. Once the company has sent you an acknowledgement letter, they will carry out an investigation on your complaint fully and let you know their findings through a letter. If the issue is particularly complex, they may need to investigate further. In these cases, the company will keep you updated on their progress. In all cases they will respond to your complaint, within 8 weeks.

All the complaint handlers of Diamond are fully trained and monitored on their complaint handling skills. In case you are not satisfied with the way they are handling your complaint, you have the right to have it reviewed in a higher level. Diamond aims to resolve all complaints internally, but if you are still not happy with their response to your complaint, or if they have not been able to resolve it within 8 weeks after you initially told them about it, then you have the option to refer your complaint to the Financial Ombudsman Service.

If you would like the Financial Ombudsman Service to review your complaint further, you should be able to refer it to them within 6 months of the date of Diamond’s final response to you. You can get in touch with the Ombudsman by calling 0800 023 4567 free number or by email at [email protected]. If you would like to write to them, the address to send it to is:

The Financial Ombudsman Service Exchange Tower London E14 9SR

The Financial Ombudsman Service provides a free and independent service that can help with most financial complaints. If you would like to get additional information about them, go to their website at http://www.financial-ombudsman.org.uk/.

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