eBay UK Contact Phone Numbers

  • Company Name: eBay
  • Contact Number: 0800 358 3229
  • HQ Address: Hotham House, 1 Heron Square, Richmond, Surrey, TW9 1EJ, UK
  • Opening Hours: Monday to Friday, 8am to 10pm, Saturday to Sunday, 9am to 6pm
  • Website: www.ebay.co.uk

Here are the contact numbers for different eBay departments:

Department Contact Number Opening Hours
Customer Service and New Account Registration 0800 358 3229 or 0345 355 3229 Monday to Friday, 8am to 10pm, Saturday to Sunday, 9am to 6pm
Item Return Queries, Existing Order Enquiries, Resolution Centre 0800 358 6551 Monday to Friday, 8am to 10pm, Saturday to Sunday, 9am to 6pm
Account Fraud Report 0800 358 6552 Monday to Sunday, 12am to 11.59pm
eBay UK Main Switchboard 0208 605 3000 Monday to Friday, 8am to 10pm, Saturday to Sunday, 9am to 6pm
eBay UK Main Switchboard (Fax) 0208 605 3001 Monday to Friday, 8am to 10pm, Saturday to Sunday, 9am to 6pm
eBay PowerSeller Support 0800 358 6550 Monday to Friday, 8am to 10pm, Saturday to Sunday, 9am to 6pm

How to Find eBay Contact Phone Numbers

For you to find the eBay customer service telephone numbers, go to their website at http://www.ebay.co.uk/. Scroll down to the bottom of the web page, then click on the Contact Us link located under the Help & Contact column on the right corner. It will direct you to a different web page where you will be asked to select a topic to get the eBay contact number helpline that you are looking for. On this web page, you will also be able to find the other ways that you can do to get in touch with one of their customer service representatives, such as by using the live chat option on their website.


eBay Customer Support Team Contact Phone Number 0800 358 3229 Free Number or 0345 355 3229

Call the eBay customer service telephone number 0800 358 3229 free number or 0345 355 3229 for general enquiries with regard to the products and services that they offer. Through this phone number, you can also ask for assistance if you would like to sign up for a new eBay account. When getting in touch with the customer service team, make sure to provide them with as many information as you can. Include the date, your item number, user ID, and any step that you took prior to asking them your question. This will help them to deal with your enquiry in a more efficient manner.

Aside from calling the eBay customer service telephone number, you also have the option to make an enquiry through the live chat option on their website. This service is available from Monday to Sunday, 6am to 12am. For you to get started, you will need to provide them with a few information such as a brief explanation of the issue and your item number. Keep in mind that they may ask you to send them an email in case they need to investigate the issue further. Make sure that you fill out the form completely and with as much information as possible.

Established in 1995, eBay is currently one of the largest marketplaces in the world with more than a hundred million active buyers and almost 1 billion listings all over the world. Their objective is to be the world’s favorite destination for discovering great value and unique selection. The eBay mobile app has been downloaded more than 300 million times. Through the website ebay.co.uk, shoppers can access the products of more than 200,000 small businesses from across the United Kingdom, and purchase the items of independent sellers and popular brands. Through the partnership of eBay UK with Argos, online shoppers are able to Click and Collect at approximately 800 UK and Northern Ireland Argos stores, with more than 5 million parcels sent through the service since the year 2013. eBay is the global e-commerce leader including their Marketplace, StubHub, and Classified platforms.

They connect millions of buyers and sellers around the world. The technology and services that power up their platforms are dedicated to allow sellers all over the world to organise and offer their inventory for sale, and buyers to find and purchase it virtually anytime and anywhere. eBay employs more than 11,000 people worldwide. If you are looking to join their team and work for them, visit the eBay jobs page to find out more about their current career vacancies and opportunities. You can also check their career FAQs page if you are looking for help with applying for one of their open positions. If you are not able to see your question on the list, feel free to get in touch with them online by filling in their email contact form and they will aim to get back to you as soon as they can.

eBay Item Return Queries Contact Number Helpline 0800 358 6551 Free Number

For any questions or concerns that you have with regard to item return, call eBay customer service telephone number 0800 358 6551 free number. This is also the phone number to call if you would like to make an enquiry about your existing order, or would like to access the eBay Resolution Centre. You can also try to resolve a problem online on their Resolution Centre page.

eBay Account Fraud Report Customer Service Telephone Number 0800 358 6552 Free Number

Dial the eBay contact phone number 0800 358 6552 free number if you think that someone is trying to take over your account or already has. They are available to assist you at any time of the day, 7 days a week. Make sure to change your password and your secret question immediately, verify your contact information and payment details, ask anyone that has access to your eBay account if they made changes to it, and check your active bids and listings to make sure that they are all yours. If you cannot sign in, call eBay customer service telephone number right away. If an unauthorised person has used your account, the company may temporarily suspend it until it is secure again.

If you are suspicious about an email that claims to be from eBay, check your eBay Messages to find out if it is really from them. Look for the email in your messages, and if you do not see it, then the email that you received is fraudulent. To report a fake email to eBay, forward it to [email protected].

Ebay UK Main Switchboard Contact Phone Number 0208 605 3000

In order to access the eBay UK main switchboard, call eBay customer service telephone number 0208 605 3000. You can also submit your enquiries to them by fax on 0208 605 3001. If you have investor relations enquiries, get in touch with eBay by filling in the email contact form on their website. For journalists who would like to make a media enquiry, send an email to the Press Office Team at [email protected]. The Press Office Team is available to help journalists with any enquiries related to eBay in the United Kingdom. Their hours of operation are from 8am to 6pm and their inbox is monitored throughout this time. They will also aim to respond to urgent enquiries outside of their working hours, including weekends and public holidays. Apart from giving them a call, you can also get more information on their News Room.

eBay PowerSeller Support Contact Number Helpline 0800 358 6550 Free Number

For any enquiries that you have relating to eBay PowerSeller programme, call eBay customer service telephone number 0800 358 6550 free number. This is also the contact number to call if you are already a member of the program and would like to get help from PowerSeller support. PowerSellers are the most successful  sellers on eBay when it comes to product sales and customer satisfaction. In order to qualify for the PowerSeller programme, sellers need to consistently sell a high volume of products and provide a superior level of service to their buyers. Membership in this program is free of charge. There is no need for you to apply for the PowerSeller programme as you will be automatically included if you qualify. To find out if you have achieved PowerSeller status, call the eBay customer service telephone number or check your seller standards dashboard. The programme has different levels including Bronze, Silver, Gold, Platinum and Titanium, depending on the number of items that you have sold or the amount of your sales.

If you would like to be an eBay PowerSeller, you need to meet a set of requirements. In order to qualify, you must be registered with eBay for 90 days or more and as a business seller on eBay.co.uk. You must also have an account in good standing and maintain a positive feedback of at least 98% over the past 12 months. You must follow all eBay policies and meet the minimum sales volume as well. Should your account fall below the aforementioned requirements, you may lose your PowerSeller status. Call the eBay customer service telephone number for further information about the programme.

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