Direct Hertz contact number:
0207 365 3369
|Department||Contact Number||Opening Hours|
|Past Rentals, Complaints||0207 365 3369||Monday to Friday, 8:30am to 5:30pm|
|Van Reservations||0843 309 3109||Monday to Sunday, 7am to 10pm|
|New Business Inquiries, Long Term Rentals||0843 309 3103||Monday to Friday, 8:30am to 5pm|
|Dream Collection Reservations||0207 727 6969||Monday to Friday, 8am to 6pm,Saturday, 8am to 1pm|
|Rent2Buy||020 7365 9035||Monday to Friday, 8am to 5pm|
|Gold Plus Rewards Points Transfer||08708 448 8444||Monday to Friday, 8:30am to 5pm|
|Congestion Charge Payment||0343 222 2222||Monday to Friday, 8:30am to 5pm|
|Dart Charge||0300 300 0120||Monday to Friday, 8:30am to 5pm|
|GDS||0044 (0) 208 823 36 58||Monday to Friday, 8:30am to 5pm|
|TMC||0044 (0)203 514 5996||Monday to Friday, 8:30am to 5pm|
|Car Sales Banbury||0129 566 7002||Monday to Friday, 8:30am to 5pm|
|Car Sales Middlewich||0161 776 0883||Monday to Friday, 8:30am to 5pm|
|Accident Support||0120 282 3000||Monday to Friday, 8:30am to 5pm|
|Customer Relations Abroad||(0044) 207 744 0067||Monday to Friday, 8:30am to 5pm|
Hertz Contact Number for Website Support 0207 026 0077
Call Hertz contact number 0207 026 0077 if you need help using their website. This is also the Hertz customer service number to dial if you need assistance or you have questions about their online booking service. To make a reservation or book a car online, go to https://www.hertz.co.uk/rentacar/reservation/. On the left side of the page, complete the information needed.
This includes the pickup location, pickup date and time, return date and time, age at time of pickup and hire car type. There’s also the option to use your Hertz Gold Rewards points and apply discount code. If you are already a member of the site, choose “Book as a Member”, else choose “Book as a Guest”.
If you already made a reservation and you wish to view the information, make some changes and cancel it, go to the same page and on the left side where the car booking area is, click on the “View/Modify/Cancel a Reservation” tab. Enter your confirmation number and last name, then click on the continue button.
Cancellations made within 7 days of booking the car rental would be given full refund. However, if it has already been over 7 days, there would be a cancellation.
However, if it’s a case of lost rentals or no show, then the cancellation would be higher and the rates are the following:
When you arrive at your destination, you need to check in online at Hertz website before the scheduled pickup time of the car that you rented. Go to the online check-in page and type in your confirmation number and last name. Complete the form for checking in and submit once done. Show your credit card and driving license when you pick up the car and you’re good to go.
Members of Gold Plus Rewards are not required to complete this online form. They could just login to their account by clicking the “login” option next to Gold Plus Rewards on the upper right side of the page. The Member Number and Password must then be provided. The Hertz helpline for adding a child seat is also the same, which is 0207 026 0077. Hertz offer car seat rentals for children and baby. There are different requirements on using child seats in every place. The rate may also vary on every location. There are typically three types of car seats available including the following:
- Carriers for babies weighing up to 13 kilograms.
- Seats for kids weighing between 9 kilograms and 18 kilograms.
- Booster seats for kids that weigh 15 kilograms to 36 kilograms.
The customer support team from this line would be able to help you determine the best child seat to use, as well as give you more information including the rental cost.
Aside from the car seat requirements, there are also other details that you need to remember when renting a car in UK including the Congestion Charge payment in London. If you pass on the Congestion Charge area in London from Monday to Friday, 7am to 6pm, you’ll need to pay the Congestion Charge and this can be done by calling 0343 222 2222.
There’s also the Dart Charge. You’ll need to pay this if you drive on the Dart Crossing from 6am to 10pm. You could pay this by calling 0300 300 0120.
Hertz Customer Number for Past Rentals 0207 365 3369
Call Hertz customer number 0207 365 3369 if you have any questions or concerns about your past rentals with Hertz. This includes refunds, invoices and charges on your previous rentals with the company. If calling from outside the UK, dial Hertz international number 0044 207 744 0067. Aside from calling Hertz customer service, you may also send them an email through the online form that you can find here.
Enter your first name, last name, email address, phone number, country of residence, type of query and write the details of your concerns on the box then click continue. There’s also the option to attach a file or document in case you wish to. Your message would be assigned to one of their agents. A reference number for your concern would also be provided to you. If you wish to get a copy of your rental receipt, this can also be done online at https://www.hertz.co.uk/rentacar/receipts/request-receipts.do. Enter your last name and your driving license or credit card number to get a copy of this.
Hertz Phone Number for Van Reservations 0843 309 3109
If you need to reserve a van in the UK, call Hertz phone number 0843 309 3109. Hertz has a wide selection of vans from small ones like VW Caddy, to medium and big vans like Vauxhall Vivaro, Mercedes Sprinter and Ford Transit. This would ensure that there’s a van that would be perfect for your specific needs and they come in varying brands. There are also hundreds of Hertz branches around the United Kingdom, making pick up convenient for everyone.
Some of the popular cities where you could find a Hertz branch are London, Edinburgh, Manchester, Birmingham, Glasgow and Leeds. You may also book or get a quote for van rental online at https://www.hertz.co.uk/p/van-hire/uk. On the upper left side of the page, enter your pick up location, choose pickup date and time, return date and time and driver age. You may also click on the option to apply a discount code if you have one.
Click Get a Quote to proceed. If you’re not sure what size of van to use for your travel or move, Hertz help desk that you could connect to in this number would be able to help. You may also use their online van calculator at https://www.hertzvancalculator.com/en/gb/home. Drag the objects that you would be moving in the van on the second column and this calculator would determine the size of van you would need. If you are a member of the Nectar Rewards Program, you would also earn Nectar points when you rent a van with Hertz. For every £1 you spend for the rental, you would be given 2 points. Hertz is the official car rental partner of Nectar and you’ll find more information about this rewards program on this site.
Hertz Help Number for New Business Inquiries 0843 309 3103
Businesses who have questions about the services provided by the company may call Hertz help number 0843 309 3103. Aside from tailored transport solutions that would fit every business’s needs, they also offer rewards for those who join them. Aside from calling this Hertz phone number UK for business, they may also send their queries or concerns to hertz help email address [email protected]. Those who would like to become part of Hertz Business First Programme may fill up the enrollment form at https://www.hertz.co.uk/rentacar/b2b/business-accounts. Before answering and submitting the form, be sure to read the terms and conditions of this program.
Hertz Number for Complaints 020 7365 3369
If you have any complaint with the service that you received, call Hertz number 0207 365 3369. However, if you are still unhappy with the way that they handled your concerns, you may escalate it to the European Car Rental Conciliation Service. This independent conciliation service helps customers with their unresolved complaints with any companies that provide vehicle rental service within Europe. Visit their site at http://www.ecrcs.eu/ to learn more about them, as well as to know their contact details.
Hertz Helpline for Dream Collection Reservations 0207 727 6969
To book or make reservations on the company Dream Collection, call Hertz helpline 0207 727 6969. Hertz Dream Collection is a collection of the finest luxury cars that you may want to drive on special occasions. Some of the cars in this collection are Mercedes AMG, Maserati, Jaguar, Bentley, Aston Martin and more. When you go to the Hertz branch where you would be picking up the car, their team can walk you through the features of the vehicle of your choice, as well as guide you on how to use it. This is only available to limited locations. In the UK, this collection is only offered at Manchester Airport, London Marble Arch and London Heathrow Airport. Aside from calling this Hertz phone number reservations, you could also get a quote at https://www.hertz.com/p/collections/dream.
In this site, you could also browse on all the available cars that are included in the collection. You could browse on the cars by brand, by destination and by car type. Inquiries about the Dream Collection can also be sent to Hertz customer service email [email protected].
Hertz Contact Number for Long Term Rentals 0843 309 3103
If you have questions or you wish to book long term rental, call Hertz contact number 0843 309 3103. This is for car rentals that are 28 days and longer. Aside from the rewards, the rate is also offered at a competitive price. Your queries and concerns could also reach them by filling up their online form at http://www.hertz28.co.uk/contact.aspx.