JD Williams Phone Numbers

  • Company Name: JD Williams
  • Contact Number: 0345 071 9018
  • HQ Address: Griffin House, 40 Lever Street, Manchester, M60 6ES
  • Opening Hours: Monday to Friday, 8am to 8pm, Saturday to Sunday, 8am to 6pm
  • Website: www.jdwilliams.co.uk

Direct JD Williams Contact Number: 0345 071 9018

Department Contact Number Opening Hours
Customer Service Team Local Rate 0345 071 9018 Monday to Friday, 8am to 8pm, Saturday to Sunday, 8am to 6pm
Order By Phone, Direct Debit Set Up, 24-hour Automated Service for Credit or Debit Card Payments 0871 231 2000 Monday to Friday, 7am to 10pm, Saturday to Sunday, 8am to 6pm
Unregulated/Retail Complaints 0345 026 3900 Monday to Friday, 8am to 8pm, Saturday to Sunday, 8am to 6pm
Regulated/Financial Services Complaints 0345 026 3899 Monday to Friday, 8am to 8pm, Saturday to Sunday, 8am to 6pm
Cancellation of Breakdown Protection Plan or Product Replacement Plan 0344 481 0251 Monday to Friday, 8am to 8pm, Saturday to Sunday, 8am to 6pm

JD Williams Customer Helpline and General Customer Service Team 0345 071 9018

Call the JD Williams customer service number 0345 071 9018 if you have general enquiries with regards to JD Williams products, prices and special offers. They also have their Frequently Asked Questions (FAQs) section to check if your enquiries have already been answered before you make a call to this JD Williams telephone number. This can help in terms of saving time, and will allow you to get answers to your questions more quickly as well. Visit and read through the FAQs section of JD Williams at http://www.jdwilliams.co.uk/shop/helpPages/help.action?section=faq.

A home shopping and fashion online retailer based in the United Kingdom, JD Williams offers an extensive collection of products including clothing collection for both men and women, accessories, footwear, as well as apparels and toys for children. They also have available electrical products and home and gardening equipment. As the leading plus-size fashion online store in the country, JD Williams is dedicated to providing products with high quality, value for money, and outstanding customer service at all times.

Call this JD Williams customer help number to check your account balance, make a credit or debit card payment over the phone, ask any questions about your credit issues, or cancel your order provided that your order has not been prepared for despatch.

If you would like to return unwanted items, request for your parcel to be collected by calling this JD Williams contact number. If you are returning items using your own packaging, make sure to include, along with the receipt, your full name, address, account number, and the reason why you are returning the item. Alternatively, you can arrange a return using your online account with JD Williams, or address your parcel to F L Returns Dept, PO Box 400, Oldham, OL2 8WZ.

Check on the internet if your returns have been received through your JD Williams online account. Once you log in to your account, click on the “Account transactions” option to view your received returns. Note that it may take up to 14 days for your returns to appear on your account.

Your enquiries with regards to items you have returned to JD Williams can also be submitted on their web page by filling out the form at http://www.jdwilliams.co.uk/shop/contactus/ReturnedGoods.action. Provide your order number to send your query successfully.

Aside from calling the JD Williams customer help number, the company also offers live chat support to get in touch with one of their specialists. Their live chat button is displayed at the top of their website from 8am to 11pm. Click on the button to submit your enquiries and start chatting with a member of the customer support team. If you would prefer to send an email, submit your queries to [email protected]. Include your customer number in your email if you have an existing account with JD Williams.

If you would like to make a JD Williams enquiry by post, send it to Customer Contact Centre, Griffin House, 40 Lever Street, Manchester, M60 6ES. Another way to let the company know about your enquiry is by filling out the contact form on their web page at http://www.jdwilliams.co.uk/shop/contactus/OurProducts.action.

JD Williams Customer Service Number for Phone Orders 0871 231 2000

If you would like to place an order over the phone, make a phone call to the JD Williams customer service number 0871 231 2000. For credit or debit card payments, dial this number to process your payment through the automated service. This service is available to you at any time of the day, 7 days a week. You also have the option to process your payment through your online account with JD Williams, whichever is more convenient for you.

You can also set up a direct debit by calling this JD Williams contact number. Make sure to have your bank name, account number, and sort code to hand, as these are the details that you would be asked to provide when setting up a direct debit by phone. Alternatively, you can set up a direct debit through your JD Williams online account.

JD Williams Telephone Number for Unregulated/Retail Complaints 0345 026 3900

If you have any complaint regarding a delivery, goods, or the customer service of the company, call the JD Williams customer service number 0345 026 3900, or send your complaint through email to [email protected]. JD Williams aims to resolve your complaint as quickly as possible, that is why they have a dedicated team to handle your complaint, to sort things out whatever the issue is about.

For any comments that you have relating to JD William’s service, you can also send your message through their web page by filling out the form at http://www.jdwilliams.co.uk/shop/contactus/CommentsOnService.action.

If you have had any issues with JD Williams’ website, or any comments to help them improve it, complete their online contact form at http://www.jdwilliams.co.uk/shop/contactus/ProblemsWithWebsite.action. You can include your browser and version as well as the details of the error you received for the customer service team to be able to address your concern quickly.

JD Williams Telephone Number for Regulated/Financial Services Complaints 0345 026 3899

Dial the JD Williams customer help number 0345 026 3899 if you want to make a complaint about anything that is related to an insurance, credit account, or financial service. Another option is to send it by email at [email protected].

JD Williams Customer Cancellation Helpline, Breakdown Protection Plan or Product Replacement Plan 0344 481 0251

If you have a breakdown protection plan or product replacement plan with JD Williams and would like to have it cancelled, call the JD Williams customer contact phone number 0344 481 0251. To cancel by post, send a letter to Domestic & General Services Limited, Leicester House, 17 Leicester Street, Bedworth, Warwickshire, CV12 8JP.

The company offers a breakdown protection plan to their valued customers, so that when one of your appliances or home entertainment products has stopped working, you will not have to pay anything for a professional repair. When you are signed up for a breakdown protection plan, you are entitled to have a lot of benefits, including up to 3 to 5 years of professional care for your appliance, protection against breakdowns, faults, and damage caused by accident, reliable repairs by well trained technicians, and a brand new product replacement if the company decides that your appliance cannot be fixed and needs to be replaced. You would also have an access to a dedicated customer service team for 365 days a year.

JD Williams is also offering a product replacement plan, so that you will not have to worry about anything if there is a problem with your microwave, iron, hairdryer, etc. When you are signed up for a product replacement plan, you will have a lot of benefits, such as up to 3 years of professional care for your appliance, protection against mechanical faults, breakdowns, and accidental damage, and an everyday access to a dedicated JD Williams customer service team. If the company decides that the item needs to be replaced, they will simply credit your personal account with the original price of your product.

Your breakdown protection plan or product replacement plan can be cancelled at any time prior to the expiration date of your manufacturer’s guarantee period. You will be able to receive a full refund provided that your equipment has not been replaced or written off.

How to Find JD Williams Contact Phone Numbers

In order to find the JD Williams customer help numbers, go to their website at http://www.jdwilliams.co.uk/. Scroll down to the bottom of the page, then click on the Contact Us link. A new set of options will appear/ Click on “How to contact us”. It will then take you to the web page where you will be asked to select a category that best describes your enquiry. Choose the appropriate one to get the JD Williams telephone number that you are looking for, along with the other ways to get in touch with the company.

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2 thoughts on “JD Williams Phone Numbers”

  1. Please, PLEASE how can i make them stop sending me catalogues! If necessary delete me from thier computer. The literature is arriving almost daily, those are a nuisance, and they go straight in the recycling bin.
    Jacqueline

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