Phone Numbers

  • Company Name:
  • Contact Number: 0344 324 9222
  • HQ Address: AO Park, 5a The Parklands, Lostock, Bolton, BL6 4SD
  • Opening Hours: Monday to Sunday, 8am to 10pm
  • Website: contact number:
0344 324 9222

Direct and Important Phone Numbers:

Department Contact Number Opening Hours
Customer Service and Complaints 0344 324 9222 Monday to Sunday, 8am to 10pm
Press Office Team 0120 467 2504 Monday to Sunday, 8am to 10pm
Investor Relations Queries 0120 467 2538 Monday to Sunday, 8am to 10pm
AO Park Enquiries 0120 467 2400 Monday to Sunday, 8am to 10pm
AO Towers Enquiries 0161 235 0450 Monday to Sunday, 8am to 10pm
AO Expert Logistics 0127 075 4830 Monday to Sunday, 8am to 10pm
AO Expert Logistics Delivery Enquiries 0120 467 2680 Monday to Sunday, 7am to 7pm

How to Find Contact Us Page

In order to find customer service telephone numbers, go to their website at Scroll down to the bottom of the page, then click on the Contact Us link. It will take you to the web page where you can get the contact number helpline that you are looking for, along with the company’s email address and other useful contact information.

ao contact us page
From: Customer Service Team Contact Phone Number 0344 324 9222

Call the customer service telephone number 0344 324 9222 for any questions or concerns that you may have with regard to the products and services offered by the company. This is also the phone number to call if you are not satisfied with the service that you have been provided by and you would like to make a complaint. You can place an order and make a payment over the phone through this contact number as well. Alternatively, you can communicate with one of their customer service representatives using the live chat option which can be found on the bottom right corner of their website. A member of the customer support team will be available to answer your enquiries 7 days a week.

Aside from calling the contact number helpline, there are other ways you can do to get in touch with their customer service team. You can make an enquiry by sending them an email at [email protected] and they will get back to you within 48 hours. If you would prefer to submit your enquiry to them by post, then write a letter to the following address: c/o AO World PLC 5a The Parklands Lostock Bolton BL6 4SD

Established in 1999, is a UK based company and is one of the leading European online retailers of electrical products. Ordering of items can be done either by calling the customer service telephone number or through their website. You can use Visa, Visa Debit, MasterCard, American Express or PayPal.

PayPal is completely free of charge, but it can only be used on online orders, not on phone orders. The cut-off for the company’s next day delivery will vary based on where you are located. In order to make sure that you get the best possible service, they staffer the cut-off time for next day delivery from 7pm right up until midnight. When you place your order, you will be able to see if the next day delivery is still available. They will deliver products to addresses within the mainland United Kingdom at no charge using their flexible delivery service.

Deliveries to Northern Island will be charged at £10 for small appliances, and £15 for any other items. Unfortunately, will not be able to deliver to you if you are located in the Scottish Islands, Scottish Highlands, the Isle of Man, Channel Islands, or the Republic of Ireland.

Product availability dates are displayed on website for you to pick a day that caters to your requirements. You will then either get a confirmation email, or a member of the customer service team will get in touch with you within 48 hours to set a convenient delivery date and confirm that the item is available. If you have provided your mobile number, you will get a text message and email in the morning of your delivery notifying you about the 4-hour time slot estimated for your product delivery. Their deliveries begin at 7am, so if yours is due by 9am, then they will send you your notification text message ahead of time, at around 6.30am.

For you to keep up to date with any changes on your delivery date, you can track your order at the company’s dedicated order tracking page. You can use this as well or call the customer service telephone number  should you need to make changes to your delivery date. When you place an order, your delivery price has been secured. Therefore, if you need to delay your item delivery, they can change it to a date that would be best for you at no extra charge. Please keep in mind that this time may change as the driver makes their way to you, especially if it is during a bad weather or heavy traffic.

In case you are not satisfied with the product, you have the option to return it at no charge within 14 days of item delivery. It is important that you do not use nor install your product, or they will need to deduct up to 45 percent of its price from your refund as they cannot resell it as a new item. They will give you a refund in full for products that have not been used, if they are returned within 14 days.

If you think that the item may be at fault, will do their best to resolve the issue as efficiently as possible. They will ask you to provide them with information on the item and the problem, and they may recommend a technician’s visit to help identify the fault. If the item is faulty, then they will offer you a resolution in accordance to your legal rights. Press Office Team Contact Phone Number 0120 467 2504

Dial the contact number helpline 0120 467 2504 to get in touch with their press office team for your media enquiries. Speak to Lyndsey Evans over the phone or send them an email about your enquiries at [email protected]. If you would like to make an enquiry by post, then you can write a letter to the address below:

AO Park 5a The Parklands Lostock Bolton BL6 4SD United Kingdom Investor Relations Queries Contact Number Helpline 0120 467 2538

For any enquiries related to Investor Relations, call contact phone number 0120 467 2538. Alternatively, you can enquire by sending them an email at [email protected]. For corporate enquiries, send an email to [email protected].

If you would like to get to know more information with regard to the career opportunities offered by the company, send them an email at [email protected]. You may also check out which roles they are hiring for on their dedicated careers website. AO Park Enquiries Contact Phone Number 0120 467 2400

Call the customer help number 0120 467 2400 if you would like to make an enquiry regarding their AO Park. Testament to the company’s dedication to happiness is their AO Park, which is their purposely built head office in Lostock, Bolton. A creatively made environment that promotes free thinking and encourages their people to thrive, the AO Park is decked out with the latest in cutting edge technology and equipment, a designated social area, a nice spa lounge, chef-prepared breakfasts and lunches all throughout the day and so much more. AO Towers Enquiries Contact Number Helpline 0161 235 0450

For any questions or concerns that you may be having with regard to the AO Towers, contact customer service telephone number 0161 235 0450. The company’s central contact center is located right within the heart of the city of Manchester. A hive of activity, filled with the latest technology, high spec social areas, as well as the hustle and bustle of the major city on their doorstep. You can find the AO Towers by visiting the following address:

City Tower Piccadilly Plaza Manchester M1 4BT United Kingdom AO Expert Logistics Contact Phone Number 0127 075 4830

Dial contact number helpline 0127 075 4830 for any enquiries that you have related to AO Expert Logistics. Home to their 360 thousand sq. ft. warehouse and two-man delivery fleet, the company’s Crewe distribution operation has 30 years of experience when it comes to delivering white goods. You can find the AO Expert Logistics office by visiting the address below:

Expert Logistics Weston Rd Crewe CW1 6BF United Kingdom

The Expert Logistics people are responsible for making sure that your new appliance gets from them to you in one piece. If you would like to communicate with your driver, you can give them a call on the customer service telephone number 0120 467 2680 between the hours of 7am and 7pm.

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