Bank of Scotland Phone Numbers

Bank of Scotland Department Contact Number
Customer Service 0345 721 3141
*Local rate*
Customer Service Outside UK +44 (0)131 339 2573
Complaints 0800 151 0293
*Free number*
Complaints Outside UK +44 (0)207 649 9014
Banking Account Outside UK +44 (0)131 337 4218
Savings 0345 602 0304
*Local rate*
Savings Outside UK +44 (0)131 337 7686
Credit Card 0345 964 5645
*Local rate*
Credit Card Outside UK +44 (0)173 357 4121
Credit Card Application 0800 328 5984
*Free number*
Credit Card Repayment Cover 0345 605 1150
*Local rate*
Credit Card Care 0844 871 5408
*Call cost 7p/minute + access charge*
Mortgages 0345 850 0842
*Local rate*
Mortgage Advisor 0345 300 2297
*Local rate*
Personal Loan 0345 604 7291
*Local rate*
Alternative Personal Loan 0345 744 4455
*Local rate*
New Personal Loan 0345 600 4611
*Local rate*
Car Finance 0333 202 7968
*Local rate*
Insurance 0345 723 3343
*Local rate*
Life Insurance 0800 804 6827
*Free number*
Business Insurance 0345 377 0001
*Local rate*
Home Insurance Quote 0800 028 8337
*Free number*
Home Insurance HDA General Enquiries 0345 604 6290
*Local rate*
Home Insurance HDA Emergency 0345 672 2804
*Local rate*
Home Insurance HDA Legal & Tax 0800 028 0732
*Free number*
Home Insurance HAP General Enquiries 0345 300 5180
*Local rate*
Home Insurance HAP Emergency 0345 601 2731
*Local rate*
Home Insurance HAP Legal & Tax 0345 300 0180
*Local rate*
Home Insurance HIA General Enquiries 0345 604 6535
*Local rate*
Home Insurance HHB General Enquiries 0345 602 6827
*Local rate*
Home Insurance HHB Emergency 0345 602 7296
*Local rate*
Home Insurance HHB Legal & Tax 0345 602 7309
*Local rate*
Car Insurance Quote 0330 018 2884
*Local rate*
Car Insurance 0800 072 8962
*Free number*
Car Insurance Claims 0330 018 5561
*Local rate*
Car Insurance Policy Changes 0330 018 4175
*Local rate*
Car Insurance RAC Breakdown Cover 0330 159 1978
*Local rate*
Car Insurance Keycare Cover 0345 075 6187
*Local rate*
Car Insurance Windscreen Glass Repair 0330 018 4174
*Local rate*
Investments 0345 835 7375
*Local rate*
Online Investments 0345 835 5727
*Local rate*
Share Dealing 0345 606 1188
*Local rate*
Online Travel Money 0345 602 0000
*Local rate*
Travel Money by Phone 0345 304 0029
*Local rate*
Internet Banking Outside UK +44 (0)113 279 8302
Bereavement 0800 056 0073
*Free number*
Bereavement Outside UK +44 (0)131 278 3705
Lost and Stolen Cards 0800 028 8335
*Free number*
Lost and Stolen Cards Outside UK +44 (0)131 454 1605

Bank of Scotland Customer Service 0345 721 3141

Bank of Scotland customer service contact number is 0345 721 3141, available 24/7 for existing customers and 8am-8pm, Monday-Friday, 8am-6pm on Saturdays and 9am-5pm on Sundays for new customers. An automated service will be available to answer your call to ensure that your enquiry is addressed soonest.

Bank of Scotland offers a wide range of bank accounts, all of which have zero monthly fees except for Platinum account. You should be 18 years or older to be eligible to open an account.

  • Classic account
  • Platinum account
  • Student account
  • Under 19s account
  • Basic account

In addition, you may also use the Bank of Scotland online banking features.

Bank of Scotland Complaints PPI (Payment Protection Insurance) Free Number 0800 151 0293

Bank of Scotland complaints PPI free number is 0800 151 0293, available 8am-6pm, Monday-Friday and 9am-2pm on Saturdays.

The bank is committed to resolving your issues about your PPI policy. You can register your complaint by using their PPI online form and completing the required information. In case you decide to proceed with your complaint, download the PPI Questionnaire and send it directly to the following address:

Customer Relations
PO Box 816
Leeds
LS1 9NY

Bank of Scotland Complaints PPI Outside UK +44 (0)207 649 9014

Bank of Scotland complaints PPI contact number is +44 (0)207 649 9014, available 8am-6pm, Monday-Friday and 9am-2pm on Saturdays. You can also check if you have a Bank of Scotland PPI policy by filling out the PPI check form.

Bank of Scotland Customer Service Outside UK +44 (0)131 339 2573

Bank of Scotland customer service contact number is +44 (0)131 339 2573, available 24 hours a day, 7 days a week. Use this number for all your queries about their products and services. Furthermore, you can also visit the Bank of Scotland branch nearest your area by using their branch finder tool.

Bank of Scotland Banking Account Outside UK +44 (0)131 337 4218

Bank of Scotland banking account contact number is +44 (0)131 337 4218. Use this number if you are calling from abroad or would prefer not to use the 0345 customer service number. This number is available 24 hours a day 7 days a week for existing customers and 8am-8pm, Monday-Friday, 8am-6pm on Saturdays and 9am-5pm on Sundays for new customers.

Bank of Scotland Savings 0345 602 0304

Bank of Scotland savings contact number is 0345 602 0304, available 24/7 for existing customers and 8am-8pm, Monday-Friday, 8am-6pm on Saturdays and 9am-5pm on Sundays for new customers. Bank of Scotland savings rate varies depending on the account:

  • Access Saver
  • Monthly Saver
  • Young Saver
  • Help to Buy: ISA
  • Access Cash ISA
  • Fixed Cash ISA
  • Junior Cash ISA
  • Fixed Rate Bond

Bank of Scotland Savings Outside UK +44 (0)131 337 7686

Bank of Scotland savings contact number is +44 (0)131 337 7686, available 24/7 for existing customers and 8am-8pm, Monday-Friday, 8am-6pm on Saturdays and 9am-5pm on Sundays for new customers. Use this number if you are calling from abroad or would prefer not to use the 0345 number.

Bank of Scotland Credit Card 0345 964 5645

Bank of Scotland credit card contact number is 0345 964 5645, available 24 hours a day, 7 days a week. Call this number for all your general credit card enquiries. You can apply for any of the following Bank of Scotland balance transfer options:

  • Platinum Balance Transfer Card
  • Low Rate Credit Card
  • Classic Credit Card

Bank of Scotland Credit Card Outside UK +44 (0)173 357 4121

Bank of Scotland credit card contact number is +44 (0)173 357 4121. Use this number if you are calling from abroad or would prefer not to use the 0345 number.

Bank of Scotland Credit Card Application 0800 328 5984 Free Number

Bank of Scotland credit card application free number is 0800 328 5984, available 8am-10pm, Monday-Friday and 8am-7pm, Saturday-Sunday. Offers or promotions for some credit cards may only be availed if you apply online. You are eligible to apply if you are 18 years and older, have a regular income, are a resident of the UK, are not currently declared bankrupt, and haven’t been declined for a credit card in the last 30 days.

Bank of Scotland Credit Card Repayment Cover 0345 605 1150

Bank of Scotland credit card repayment cover contact number is 0345 605 1150, available 8am-10pm, Monday-Friday and 8am-7pm, Saturday-Sunday. The Payment Protection Insurance (PPI) can help you cover your repayments on loans, credit card or mortgage in specific life events. Since Bank of Scotland no longer offers PPI, you may refer to the Money Advice Service for guidance on protecting your existing credit agreements.

 

Bank of Scotland Mortgages 0345 850 0842

Bank of Scotland mortgages contact number is 0345 850 0842, available 8am-8pm, Monday-Friday. The Bank of Scotland mortgage calculator (provided by Halifax) may be used if you want to find out how much you can borrow and to also compare monthly payments.

Bank of Scotland Mortgage Advisor 0345 300 2297

Bank of Scotland mortgages contact number is 0345 300 2297, available 8am-8pm, Monday-Friday and 9am-4pm on Saturdays. You need to book an appointment if you want to speak to an adviser in one of their branches.

Bank of Scotland Personal Loan 0345 604 7291

Bank of Scotland personal loan contact number is 0345 604 7291, available 8am-10pm, Monday-Sunday. This is the number to use for customers with agreements beginning with “100,” “77” and “7/.”

Bank of Scotland Alternative Personal Loan 0345 744 4455

Bank of Scotland alternative personal loan contact number is 0345 744 4455, available 8am-8pm, Monday-Friday, 9am-6pm on Saturdays and 9:30am-5:30pm on Sundays. This is the number to use for customers with agreements beginning with “84” and “15.” After the ring, press the number 2 and choose option 2.

Bank of Scotland New Personal Loan 0345 600 4611

Bank of Scotland new personal loan contact number is 0345 600 4611, available 8am-10pm, Monday-Friday, 9am-6pm on Saturdays and 9:30am-5:30pm on Sundays. Personal loans are unsecured and can be online exclusive loans (can be managed online) or flexible loans (can be managed online, by phone or branch, but has a higher interest rate).

Bank of Scotland Car Finance 0333 202 7968

Bank of Scotland car finance contact number is 0333 202 7968, available 8am-8pm, 7 days a week. This service allows you to borrow against the car you are buying. Bank of Scotland will pay the dealer directly so there is no need for you to pay for the upfront cost.

Bank of Scotland Insurance 0345 723 3343

Bank of Scotland insurance contact number is 0345 723 3343, available depending on the nature of your concern:

  • New enquiries and applications: 8am-8pm, Monday-Friday and 9am-4pm on Saturdays
  • Home insurance: 8am-6pm, Monday-Friday and 9am-1pm on Saturdays
  • Travel insurance: 8am-8pm, Monday-Friday and 8am-5pm on Saturdays
  • Pet insurance: 8am-8pm, Monday-Friday and 9am-5pm on Saturdays

Bank of Scotland Life Insurance 0800 804 6827

Bank of Scotland life insurance free number is 0800 804 6827, available 8am-8pm, Monday-Thursday, and 8am-6pm on Fridays. My Life Insurance can help you cover several costs in the event of your death such as paying off a mortgage, school fees or outstanding debts.

Bank of Scotland Business Insurance 0345 377 0001

Bank of Scotland business insurance contact number is 0345 377 0001, available 8am-8pm, Monday-Friday. Business risks can come under one of the below categories:

  • Working for customers at their property or premises
  • Providing a service or giving advice to clients
  • Employing people
  • Business has premises.

Bank of Scotland has teamed up with Arthur J. Gallagher Insurance Brokers Limited to ensure that you get the right protection for your business.

This number applies to landlord insurance services too. The following are the types of cover available for landlords:

  • Buildings insurance
  • Landlords liability
  • Rent cover

Bank of Scotland Home Insurance Quote 0800 028 8337

Bank of Scotland home insurance quote free number is 0800 028 8337, available 8am-8pm, Monday-Friday and 8am-4pm on Saturdays. Welcome offer and Internet banking discounts are available if you are requesting a quote and intend to purchase one. Both discounts can be combined and are available for one year but exclude home emergency and legal expenses cover.

Bank of Scotland Home Insurance HDA General Enquiries 0345 604 6290

Bank of Scotland home insurance HDA general enquiries contact number is 0345 604 6290, available 8am-6pm, Monday-Friday and 9am-1pm on Saturdays. The first three letters of the policy number will determine the type of policy you have with the bank. Call this number if your policy starts with “HDA” so they can forward your call to the right person. The same rule goes for all succeeding Bank of Scotland home insurance numbers.

You can choose between two types of home insurance: the regular home insurance, which allows you to personalise your policy, and the home insurance comprehensive if you want a policy with higher limits and more cover as standard.

Bank of Scotland Home Insurance HDA Emergency 0345 672 2804

Bank of Scotland home insurance HDA emergency contact number is 0345 672 2804, available 8am-6pm, Monday-Friday and 9am-1pm on Saturdays. This service protects you against the cost of emergency repairs and can be an ideal add-on service for unforeseen events in your home such as damaged contents and loss of your home’s main source of heating, lighting or water.

Bank of Scotland Home Insurance HDA Legal & Tax 0800 028 0732

Bank of Scotland home insurance HDA legal & tax free number is 0800 028 0732, available 8am-6pm, Monday-Friday and 9am-1pm on Saturdays. This number applies to home insurance HIA legal & tax services too.

Legal expenses cover allows you to get expert advice and assistance on the following:

  • Employment disputes
  • Contract disputes
  • Personal injury
  • Property protection
  • Jury service
  • Clinical negligence
  • Tax protection
  • Legal defence

Bank of Scotland Home Insurance HAP General Enquiries 0345 300 5182

Bank of Scotland home insurance HAP general enquiries contact number is 0345 300 5182, available 8am-6pm, Monday-Friday and 9am-1pm on Saturdays.

Bank of Scotland Home Insurance HAP Emergency 0345 601 2731

Bank of Scotland home insurance HAP emergency contact number is 0345 601 2731, available 8am-6pm, Monday-Friday and 9am-1pm on Saturdays. This number applies to home insurance HIA emergency services too.

Bank of Scotland Home Insurance HAP Legal & Tax 0345 300 0180

Bank of Scotland home insurance HDA legal & tax contact number is 0345 300 0180, available 8am-6pm, Monday-Friday and 9am-1pm on Saturdays.

Bank of Scotland Home Insurance HIA General Enquiries 0345 604 6535

Bank of Scotland home insurance HIA general enquiries contact number is 0345 604 6535, available 8am-6pm, Monday-Friday and 9am-1pm on Saturdays.

Bank of Scotland Home Insurance HHB General Enquiries 0345 602 6827

Bank of Scotland home insurance HHB general enquiries contact number is 0345 602 6827, available 8am-6pm, Monday-Friday and 9am-1pm on Saturdays.

Bank of Scotland Home Insurance HHB Emergency 0345 602 7296

Bank of Scotland home insurance HHB emergency contact number is 0345 602 7296, available 8am-6pm, Monday-Friday and 9am-1pm on Saturdays.

Bank of Scotland Home Insurance HHB Legal & Tax 0345 602 7309

Bank of Scotland home insurance HHB legal & tax contact number is 0345 602 7309, available 8am-6pm, Monday-Friday and 9am-1pm on Saturdays.

Bank of Scotland Car Insurance Quote 0330 018 2884

Bank of Scotland car insurance quote contact number is 0330 018 2884, available 8am-9pm, Monday-Friday, 9am-5pm on Saturdays and bank holidays, and 10am-4pm on Sundays.

Bank of Scotland Car Insurance 0800 072 8962

Bank of Scotland car insurance free number is 0800 072 8962, available 8am-8pm, Monday-Friday, 9am-5pm on Saturdays and bank holidays, and 10am-4pm on Sundays. A standard car insurance offers you the following perks:

  • 60 days European Union cover
  • No claims discount

Additional benefits are available if you purchase a comprehensive cover:

  • 3-year guarantee
  • New car replacement
  • Vandalism cover
  • Courtesy car if your car is being repaired by one of their approved repairers

Bank of Scotland Car Insurance Claims 0330 018 5561

Bank of Scotland car insurance claims contact number is 0330 018 5561, available 24 hours a day, 7 days a week. They may ask you to provide proof of no claims discount within 21 days of the starting date of your policy. Email it to bankofscotland.NCD@insure-systems.co.uk or write a correspondence to:

Bank of Scotland Car Insurance
Unit 25
Tresham Road
Orton Southgate
Peterborough
PE2 6BU

Bank of Scotland Car Insurance Policy Changes 0330 018 4175

Bank of Scotland car insurance policy changes contact number is 0330 018 4175, available 8am-9pm, Monday-Friday, 9am-5pm on Saturdays and bank holidays, and 10am-4pm on Sundays.

Bank of Scotland Car Insurance RAC Breakdown Cover 0330 159 1978

Bank of Scotland car insurance RAC Breakdown cover contact number is 0330 159 1978, available 24 hours a day, 7 days a week. You need to confirm the following in the event of a breakdown:

  • Policyholder’s name and address
  • Make, model and colour of the vehicle
  • Nature of the breakdown
  • Registration number
  • Present location of the vehicle

Bank of Scotland Car Insurance Keycare Cover 0345 075 6187

Bank of Scotland car insurance keycare cover contact number is 0345 075 6187, available 24 hours a day, 7 days a week. This policy provides protection in case you lose your keys, they got stolen, or got locked inside a vehicle or premises. Bank of Scotland recommends attaching the key fob to your keys for easier recovery.

Bank of Scotland Car Insurance Windscreen Glass Repair 0330 018 4174

Bank of Scotland car insurance windscreen glass repair contact number is 0330 018 4174, available 24 hours a day, 7 days a week. The insurer will pay the cost of repairing damaged glass in the front windscreen, side, rear windows, or sunroof of the car. They will also pay for any damage done to the bodywork of the car if it was caused by broken glass from the windscreen or windows.

Bank of Scotland Investments 0345 835 7375

Bank of Scotland investments contact number is 0345 835 7375, available 8am-6pm, Monday-Friday and 9am-12:30pm on Saturdays. Call this number for investments purchased in the branch. Keep in mind that the value of an investment may go up or down from the time that you invested.

Bank of Scotland Online Investment 0345 835 5727

Bank of Scotland online investments contact number is 0345 835 5727, available 8am-5pm, Monday-Friday and 9am-1pm on Saturdays.

Bank of Scotland Share Dealing 0345 606 1188

Bank of Scotland share dealing contact number is 0345 606 1188, available 8am-9:15pm, Monday-Friday and 9am-1pm on Saturdays. You may also opt to register or sign in to access your account online. Share Dealing allows you to purchase and sell a wide range of investments on both the UK and international stock markets from a small amount of dealing commission per trade, per stock.

Bank of Scotland Online Travel Money 0345 602 0000

Bank of Scotland online travel money contact number is 0345 602 0000, available 24 hours a day, 7 days a week. This number applies to Internet banking services too. Enjoy 0% commission on all foreign currencies and traveller’s cheques and buy backs if you avail of this service.

Bank of Scotland Travel Money by Phone 0345 304 0029

Bank of Scotland travel money by phone contact number is 0345 304 0029, available 24 hours a day, 7 days a week.

Bank of Scotland Internet Banking Outside UK +44 (0)113 279 8302

Bank of Scotland Internet banking outside UK contact number is +44 (0)113 279 8302, available 24 hours a day, 7 days a week. Alternatively, you may visit the Internet banking help page and you may find the answers to your concerns without having to call them.

Bank of Scotland Bereavement 0800 056 0073

Bank of Scotland bereavement free number is 0800 056 0073, available 24 hours a day, 7 days a week. You need to report the death of a policy holder as soon as possible.

Bank of Scotland Bereavement Outside UK +44 (0)131 278 3705

Bank of Scotland bereavement outside UK contact number is +44 (0)131 278 3705, available 24 hours a day, 7 days a week. Use this number when the death of a loved one who has banking accounts occurs abroad.

Bank of Scotland Lost and Stolen Cards 0800 028 8335

Bank of Scotland lost and stolen cards free number is 0800 028 8335, available 8am-8pm, Monday-Friday. Alternatively, you may report a lost or stolen card via Internet banking and easily do the following:

  • Cancel your card quickly using their three-step process
  • Report it by just using their mobile banking app
  • Receive your replacement card securely by post within 3 to 5 working days

Bank of Scotland Lost and Stolen Cards Outside UK +44 (0)131 454 1605

Bank of Scotland lost and stolen cards outside UK contact number is +44 (0)131 454 1605, available 24 hours a day, 7 days a week.

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