Category: Mobile, Internet and Telecom

important Vodafone numbers, departments, opening hours and postal address:

Department	Contact Number	Opening Hours
Customer Support from Vodafone Mobile	191 Free from Vodafone mobile	Monday to Sunday, 8am to 9pm
Vodafone UK Switchboard	0163 533 251 Standard call charges	Monday to Sunday, 8am to 9pm
Customer Support Abroad	+44 783 619 1191 Free from Vodafone mobile	Monday to Sunday, 8am to 9pm
Complaints	0808 004 4900 Free	Monday to Sunday, 8am to 9pm
Accessibility	0333 304 3222 Standard call charges	Monday to Sunday, 8am to 9pm
Business Customers Sales	0808 099 6777 Free	Monday to Friday, 8am to 8pm
Personal Customers Sales	0808 040 8408 Free	Monday to Sunday, 8am to 8pm
Medium to Large Business Inquiries	0808 004 4495 Free	Monday to Sunday, 8am to 9pm
Media Inquiries	0163 569 3693 Standard call charges	Monday to Sunday, 8am to 9pm
Brand Inquiries	0207 803 2000 Standard call charges	Monday to Sunday, 8am to 9pm

Vodafone Contact Number for Personal Customers 0333 304 0191

• Personal customers with questions or concerns about their service may call Vodafone contact number 0333 304 0191 local rate.
• Contact number for customers with Vodafone mobile can simply call: 191 free number.

Hi Julie, we're sorry to hear this. You can contact our Customer Service team by calling 191 or 0333 304 0191. ^SH

— VodafoneUK Help Team (@VodafoneUKhelp) February 15, 2017

This is both phone numbers are for pay monthly and pay as you go users. Pay monthly customers are given allowance on their minutes, text and data that they can use for a fixed amount. You will be notified if you are about to consume your allowance. Call this Vodafone helpline if you want to know your options for using more than the allowance or limit on your account. Pay as you go customers on the other hand top up their accounts and are charged from their balance whenever they use the service for texting, calling or browsing the Internet.

Personal customers are advised to register for a My Vodafone account online. This is an online account where they can use to login, access various information about their account, as well as perform different processes including adding credits. Register a new account or login if you already have one. You would need your phone, mobile number and email address in order to register. Some of the things that you can enjoy for registering an online account are the following:

• Check upgrades and rewards
• Edit your settings
• View credit balance
• Top up or add credits to your number

If going abroad, you could still use your data as Vodafone has partnered with different networks in various countries. To know the charges and know more about the roaming services offered by Vodafone to their customers, go to this site. Vodafone contact number if you are calling from abroad is: +44 7836 191 191

Vodafone Customer Services Number for Business 0808 060 0802 free number

Businesses that have questions or concerns with their accounts may call Vodafone businesses  customers services number 0808 060 0802 free number.

Private businesses, corporations and public sectors are being served by Vodafone for their telecommunications needs. They offer phone and broadband services for businesses. Those who use their broadband service are recommended to have an anti-virus software installed in their system and they recommend F-Secure SAFE. Businesses that have both phone and broadband service are also advised to change their channels on their broadband router as it may compete with the signal used by the phone. This may result to slower service, which is why channel must be changed. This can be done by following these steps:

1. Sign in with your Vodafone broadband router password on broadband router page. The password is available at the back of your router.
2. Click the Advanced tab and select Advanced Wifi settings.
3. Go to Channel settings and choose a different channel.
4. Select Update Channel and click on Apply.

It’s also recommended that you change the default password to something that is easy for you to remember but difficult for others to guess. This would enhance the security of your broadband router. Here’s how you can change your broadband router password:

1. While logged in to your router, click the Wi-Fi tab.
2. Change the password or the Encryption Key and click Apply once done.

The Vodafone business broadband router also has various content control profiles. When you first use the service, it is set to offer. This means that all sites can be accessed by all users in your broadband network. The Safe (+18) profile setting blocks malicious sites, Super Safe (13-18) also blocks malicious sites. Aside from that, sites with gambling, tobacco, alcohol, crime, drugs, weapons, violence, hate and adult contents are also blocked. The Ultra Safe (<13) profile setting blocks all sites that Super Safe setting blocks, plus sites with games, social networks and sex education content.

Every business broadband customers can also purchase one static IP, call this Vodafone business number: 0808 060 0802 . Only one static IP address can be given to each broadband customer. If you move to a new place, the static IP wouldn’t go with you. You will be given a new one, which you need to add again on the network equipment setup in your new location.

Vodafone offers Smart Divert service to their phone customers. This service makes it possible to divert calls received from landline to any UK number. They only charge for the part that’s diverted and for accessing it. A new landline connection may be added to your new business premise if you want a second line apart from your existing line or you’re moving from Virgin Media.

However, if there is an existing landline, this line would usually be used aside from the situations previously mentioned. Vodafone phone business has various features aside from Smart Divert, including call waiting, call divert, ring back, reminder call, call waiting, anonymous caller rejection and more.

Vodafone Phone Number for Personal Customers Sales 0808 040 8408 free number

If you need to get in touch with the Vodafone sales team, call: 0808 040 8408 free number. They may choose pay monthly if they want to be under a contract and pay fixed price every month for the allowance given to them. There are various phones available that come with this service. Pay as you go customers may also choose from the different phones offered by Vodafone to go with their account.

SIM only customer service number is 191 free from Vodafone mobile, or 03333 040 191 – standard rate call is also offered. Customers may also choose from pay monthly and pay as you go account, but instead of getting the bundled phone offered by Vodafone, they would be using their existing phone. This is possible as long as it’s compatible with Vodafone service.

Vodafone tablets and dongles are also available and they come with data allowance that come in varying rates. Accessories like headset and memory cards are also available. Call this Vodafone helpline number if you have questions about these services and products being offered or if you wish to join or make a purchase. You could also shop and buy online at https://www.vodafone.co.uk/shop/index.htm. Dial this Vodafone contact number if you need a new SIM because your old one was damaged or missing, or if you made an upgrade. If this is case, a SIM swap must be performed so that your number would be moved to your new SIM. This process can be done here.

Have your SIM card and phone ready as they would be needed for this. Make sure that you have also transferred or backed up your content to ensure that you’ll have access to them afterwards. To do the SIM swap:

1. Enter your phone number on the given field. If you’re not sure what your number is, dial *#100# on your mobile device and press the call button.
2. Do not remove your old SIM from your phone as a text code would be sent there. Once you get the code, type it on the next field.
3. Type in the number of your new SIM.
4. Request SIM Swap.

Vodafone Help Number for Business Customer Sales 0808 099 6777 free number

Various products and solutions are offered to business customers and you could learn more about them by calling Vodafone Business  help number 0808 099 6777 free number. Business people may choose from the phones offered that are ideal for business use. They come in varying prices and specific allowance on minutes and data both for local and international use.

Vodafone Number for Complaints 0808 004 4900 free

Call Vodafone complaints number 0808 004 4900 free number if you have complaints on the products or services provided by Vodafone. Vodafone are committed in fixing the complaints of their customers as soon as possible. Aside from calling this Vodafone customer services number, there are also other options on how to let them know about your issues. This can be done online by filling up the online form at http://www.vodafone.co.uk/vodafone-uk/forms/complaints-b/index.htm#complaintForm.

Complaints sent online are usually settled within five days. However, if the issue can’t be resolved within this time frame for some reason, they will call you to give you specific window on when you should get a resolution. This typically wouldn’t be over than eight weeks. You may also give full details on your complaints through post by sending it to this Vodafone complaints address:

Customer Relations Manager Vodafone Limited The Connection Newbury Berkshire RG14 2FN

If your complaints have not been resolved within eight weeks, you may forward your complaints to the Office of the Ombudsman for Vodafone. This office handle disputes between customers and telecommunication companies. Call 0330 440 1614 or send a fax to 0330 440 1615. You may also send them an email to [email protected]. You may also send a letter to:

Ombudsman Services: Communications PO Box 730 Warrington WA4 6WU

Vodafone Helpline for Accessibility Customers 0333 304 3222

Accessibility customers with questions or concerns about their service mat call Vodafone helpline 0333 304 3222. Vodafone wants to make sure that their service is available for everyone. Wide selections of services are offered to those who have difficulties hearing, speaking, moving or seeing. Contracts and bills can also be sent in different formats preferred by the customers like audio, large print and Braille.

They can also help discuss the products and services that accessibility customers may need. Some of these products and services include cheaper text only price plans for hearing impaired, phones designed for those with limited movement like Doro PhoneEasy 632 and Alcatel 2000, and SignVideo BSL Live Service.

Vodafone Contact Number for Topping Up 2345 free from Vodafone pay as you go

• Vodafone Pay as you customers can top up or add credits to their account using debit or credit card by dialing Vodafone free top up contact number 2345.
• After you registered for topping up, you can text “TOPUP” to 2345.
• Call: *#1345* with the top up voucher number and lastly: #.
• If you would like to automatically top up your account, just call: 18829

A Top Up swipe card can also be purchased from several retail stores and used for up.

Connect your phone with your swipe card by calling the same Vodafone contact number UK. You may also top up at a cash machine using your debit card or banking app if your bank offers one.

Vodafone Telephone Number to Pay Bills 56677

Call Vodafone automated bills and payment telephone number 56677 to pay your bills if you are a pay monthly customer.

@scot_cunningham 56677 is the automated payment line. Let us know if the payment has gone through more than once.. ^PW

— Vodafone UK (@VodafoneUK) January 29, 2013

You may also setup a direct debit so that payment would be automatically deducted. Ready your account number and sort code as this would be needed for process. To set up direct debit, follow the steps below:

1. Sign in to your My Vodafone account.
2. Select See Bill and choose Manage Payment Methods.
3. Click Add New Direct Debit and enter the information needed.
4. Save the details once done.

You may also pay your bills using your My Vodafone account even if you don’t have a direct debit setup by choosing Make Payment Now under Your Bills. Enter the required payment information and send payment. You can also check your bills on your online account by going to See Bill then selecting See Bill as a PDF. If you have a My Vodafone account, your monthly bill will also be sent to you by email. If you do not have an online account registered, a text would be sent to you containing your total bill. You can also dial Vodafone number from mobile – current usage number: 44555 to hear your bill amount and use.

Contact Vodafone Through Social Media

• Twitter: https://twitter.com/vodafoneuk
• Facebook: https://www.facebook.com/vodafoneUK
• YouTube: https://www.youtube.com/user/VODAFONEUK
• Linkedin:  https://www.linkedin.com/company/vodafone-uk
• Google+: https://plus.google.com/106666909728303116094/posts

Direct TalkTalk contact number: 0345 172 0088

Important TalkTalk numbers

Department	Contact Number	Opening Hours
Talktalk Customer Service	0345 172 0088 *Free from TalkTalk Phone*	Monday to Thursday, 8am to 10pm Friday, 8am to 9pm Saturday and Sunday, 9am to 8pm
Customer Service National Rate	0203 4415 550	Monday to Sunday, 8am to 10pm
Talktalk Customer Service 080 number	0800 049 1375 *Free number*	Monday to Sunday, 8am to 10pm
Customer Service Abroad	+44 203 4415 550	Monday to Sunday, 8am to 10pm
TalkTalk Sales	020 3417 1000	Monday to Thursday, 8am to 10pm Friday, 8am to 9pm Saturday and Sunday, 9am to 8pm
Sales Free Number	0800 049 1402 *Free number*	Monday to Thursday, 8am to 10pm Friday, 8am to 9pm Saturday and Sunday, 9am to 8pm
Group Press Office	0203 417 1867	Monday to Thursday, 8am to 10pm Friday, 8am to 9pm Saturday and Sunday, 9am to 8pm
Business Broadband Sales	0800 231 5951 *Free number*	Monday to Friday, 8am to 6:30pm
Business Sales for Other Solutions	0808 163 3326 *Free number*	Monday to Friday, 8am to 6:30pm
Business Billing	0800 083 2545 *Free number*	Monday to Sunday, 8am to 8pm
Partners New Enquiries	0800 954 0764 *Free number*	Monday to Friday, 9am to 5pm
Existing Resellers	0845 330 6725 *Up to 9p/minute and access charge*	Monday to Friday, 9am to 5pm
Small Business, Business Complaints	0800 083 3003 *Free number*	Monday to Sunday, 8am to 8pm
Large Business	0800 298 2883 *Free number*	Monday to Friday, 8am to 6pm
Birchwood Office	0845 330 3456 *Up to 9p/minute and access charge*	Monday to Friday, 9am to 5pm
London Office	0203 417 1000	Monday to Friday, 9am to 5pm
Manchester Office	0845 330 5005 *Up to 9p/minute and access charge*	Monday to Friday, 9am to 5pm
Milton Keynes Office	0800 542 6794 *Free number*	Monday to Friday, 9am to 5pm
Accessories Store	0844 371 1011 *Up to 9p/minute and access charge*	Monday to Friday, 9am to 5pm
Sales Abroad	+44 800 049 1402	Monday to Thursday, 8am to 10pm Friday, 8am to 9pm Saturday and Sunday, 9am to 8pm
Mobile and SIMs	0800 458 5331 *Free number*	Monday to Friday, 8am to 9pm Saturday, 8am to 8pm Sunday, 9am to 8pm
Mobile and SIMs Abroad	+44 800 458 5331	Monday to Friday, 8am to 9pm Saturday, 8am to 8pm Sunday, 9am to 8pm
Mobile Complaints	0345 172 0044	Monday to Friday, 8am to 8pm Saturday, 9am to 6pm Sunday, 10am to 5pm
Broadband, TV and Phone Line Complaints	0870 444 1820	Monday to Friday, 8am to 8pm Saturday, 9am to 6pm Sunday, 10am to 5pm
Join TalkTalk TV	0808 108 0483 *Free number*	Monday to Thursday, 8am to 10pm Friday, 8am to 9pm Saturday and Sunday, 9am to 8pm

TalkTalk Customer Service Number 0345 172 0088

Individual customers with questions or concerns with their service may call TalkTalk customer service number 0345 172 0088 local rate number and free from TalkTalk Phone..

@harry23000 Hi Harry, our customer service number is 0345 172 0088, but I couldn’t guarantee that the agent would… https://t.co/k8pKyaCWH5

— TalkTalk (@TalkTalk) September 5, 2016

The customer support team handles all issues concerning broadband and security, phone, TV, mobile, account and billing and email. Aside from calling TalkTalk customer service.

There are also other ways on how to get the answers or solutions that you need. Go to http://help2.talktalk.co.uk/ to have access on various help topics that you may find useful. There are also links to helpful videos, which you may checkout if you prefer watching over reading. There’s also the community page where users communicate with each other to ask questions, give answers and share knowledge.

Go to http://community.talktalk.co.uk/ in order to browse on all the subjects or join in. You’ll need to register for an account to become a community member. Click the register link on the page and a form would popup. Enter the required information on the fields including your login name, password and email address. You may also choose the option to register using your Facebook account. Customer service also welcomes letters to be sent at the address below:

TalkTalk Correspondence Dept.
P.O. Box 346 Southampton  SO30 2PW

Make sure that you include your complete name and TalkTalk mobile or phone number, as well as any one of the following:

• The answer to your personal security question
• TalkTalk account number
• Last four digits of the card or bank account you use for paying your TalkTalk account
• 3^rd and 6^th character of your password

Include the best way for them to contact you such as your address or phone number. You should receive a response within 10 days.

TalkTalk Phone Number for Complaints 0800 083 3003 Free Number

If you have any complaints about TalkTalk service, dial TalkTalk phone number 0800 083 3003 free number if you are a business client. There are different numbers to call for complaints concerning personal accounts. However, the process is just the same. Complaints on mobile service must be forwarded to TalkTalk mobile customer service 0345 172 0044.

TalkTalk phone and broadband, as well as TV complaints are handled by the representatives that you could reach at 0345 172 0088. You may also chat with one of their agents by going to this https://www.talktalk.co.uk/contactus, choosing the specific topic that you need help with. You would then see a chat option that you could click to get connected.

Aside from the phone and chat options, you may also send them an email at [email protected] and let them know about the full details of your concerns. They will do their best to respond to your concerns within 72 hours. Complaints can also be sent by letter to the following address:

Customer Relations Department:
TalkTalk Group P.O. Box 346, Southampton, SO30 2PW

Those who are hearing or speech impaired may use the Text Relay Service to connect with TalkTalk representatives. Dial 18001 followed by TalkTalk help number 0345 172 0088 using a Text Relay phone. If you are unhappy with the answer provided by customer service, you may request to talk to a manager to escalate your concern. If this still doesn’t resolve your issue, you may forward your concern to their CEO at the address below:

Head of Complaints – CEO’s Office
TalkTalk Group
P.O. Box 344, Unit 19, Southampton, SO30 2NP

Expect to receive a response from them within 10 business working days. If you’re still not satisfied, you could escalate your complaints to the office of the Ombudsman. Call them at 0845 050 1614  *Up to 9p/minute and access charge* over the phone or 0845 051 1513  *Up to 9p/minute and access charge* if using a textphone. An email can also be sent at their email address [email protected].

TalkTalk Contact Telephone Number for Sales 0800 049 1402 Free Number

All sales inquiries and concerns, including purchases for personal customers can be sent to TalkTalk contact telephone number 0800 049 1402 free number.

TalkTalk offer broadband, mobile and TV products and services for personal or home use. There’s a different number to call for business clients who have questions about sales. Aside from broadband and mobile services, other solutions are also offered to businesses including hosted solutions, voice services, connectivity and networking. Call TalkTalk business contact number 0800 458 4581 free number for broadband sales concerns or TalkTalk contact number 0808 163 3310 for other solutions.

TalkTalk Customer Service for Joining TalkTalk TV 0808 108 0483

If you decide to join TalkTalk, call TalkTalk customer service number 0808 108 0483. You may also go to their site, check out their available packages, select from the available options and register online. In case your address is incorrect or it doesn’t appear when you join TalkTalk, you need to communicate this concern to Royal Mail. Your address or the correct one may not be in the records of the Post Office yet. Their numbers and opening hours can be found at http://www.royalmail.com/find-a-postcode.

The time that it would take for you to get the service up and running depends on the specific service being installed and some factors. For TalkTalk TV, it depends on the type of installation that you have selected. The Speedy Install would have your service running within 10 days after your broadband and phone services have been installed. For the Engineer installation, it would depend on the date you scheduled your installation. This is also after the installation of your phone and broadband services.

You could get their broadband and phone services even if you don’t have an existing line. New lines can be installed with an installation fee of £50. If you have an old provider and you wish to bring your phone number with you when you move to TalkTalk, let them know so they could tell you if this would be possible and what you would need in order to make this happen. For new installations, the date that you’ll get your service would be determined by your chosen schedule on when the engineer would install the service. Those with existing lines could have their service activated within 15 days. TalkTalk has an 18 month contract for all the packages they offer.

TalkTalk Customer Helpline to Cancel Account 0345 172 0088

Call Talk Talk number: 0345 172 0088 to cancel your contract. Allow 30 days notice for this. If you cancelled before your contract ends, early termination fee would be charged and the representatives at the Cancellation department would be able to explain more about it. Note that if you cancel your phone and broadband service, you Talk Talk TV would also be terminated as this is bundled with the services mentioned. However, if you have a mobile account and you cancelled your phone and broadband service, you may still opt to continue to use your mobile service as this is separate from the other services.

Cancel Your Mobile Service – Its the Same Number:

If you decide to cancel your mobile services as well, you may call the same TalkTalk number. If moving to another service provider and you wish to bring your number with you, they would provide you with the PAC or Porting Authorisation Code.

Your number would still be active until it has been successfully transferred. The code is only valid for 30 days. If you were not able to use it within that period, you need to call TalkTalk again to get another code. The time it would take for your number to be ported would depend on your new provider, although it typically takes within 48 hours after providing your PAC. In case you made an order and you wish to cancel it, you’ll have 20 days from the start of the service to have it cancelled to avoid being charged a termination fee. If you cancelled after 20 days, appropriate charges would be applied.

TalkTalk Help Number for Accessories Store 0844 371 1011 *Up to 9p/minute and access charge*

Dial TalkTalk number 0844 371 1011  *Up to 9p/minute and access charge* to connect with TalkTalk accessories store and make your order or ask your questions. You may also send them an email at [email protected]. Visit their site https://accessories.talktalk.co.uk/product_list.aspx to browse their available accessories and purchase them online.

Major debit and credit cards are accepted including American Express, VISA, Maestro and MasterCard. Some of their available products are routers, powerline adapters, Ethernet cables, TV accessories, YouView TV box and wireless adapters.

TalkTalk Customer Service Number for Business Customers 0800 083 3003 Free Number

Business customers may call TalkTalk customer service number 0800 083 3003 free number for any questions or concerns related to their account or service. This page may also help as this contains common questions and concerns asked about TalkTalk for business and their answers or solutions.

TalkTalk Telephone Number for Moving Home 0345 172 0088

Call TalkTalk telephone number 0345 172 0088 if you’re moving home and you wish to take your service with you. Go to http://myaccountholding.talktalk.co.uk/ if you want to place your order for your move online. Let them know about it at least 14 days before your actual moving date. The move of your service would take usually within a couple of weeks, although some factors may affect it like the availability of the installers in your new place. You may also let them know in advance about your move as early as 3 months before the actual schedule. Prepare the following information when calling or making your move request:

• Complete address of your new house
• The date of your move
• Your email address and alternative phone or mobile number
• Plan or service you prefer to have in your new house
• Socket type of the new place

Contact TalkTalk Through Social Media

• Twitter: https://twitter.com/TalkTalk
• Facebook: https://www.facebook.com/TalkTalk/
• YouTube: https://www.youtube.com/user/talktalkvids
• Linkedin:  https://www.linkedin.com/company/talktalk

3 Contact Number: 0800 193 1511 Free phone

Here is list with 3 contact numbers, departments numbers and opening hours:

Department	Contact Number	Opening Hours
Phone Account Customer service	0800 193 1511 *Free Number*	Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Mobile Broadband account Customer Service	0800 193 1548 *Free Number*	Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Sales Number	0800 193 1577 *Free Number*
3 Home Phone & Broadband Customer Service	0333 300 3333	Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Sales Enquiries	0800 358 9341 *Free Number*	Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Glasgow Office	01628 765000	Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Buy Products and Services	0800 358 8460 *Free Number*	Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Mobile Broadband Account	0333 300 0500	Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Phone Account Abroad, Lost Phone Abroad	07782 333 333	Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Mobile Broadband Abroad	07782 333 500	Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Accessibility Mobile and Mobile Broadband	0800 358 9042 *Free Number*	Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Minicom	0800 358 6799 *Free Number*	Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Textphone	0800 358 4917 *Free Number*	Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Video Relay Service	0843 178 0773 *Up to 9p/minute and access charge*	Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Lost Phone for Phone Account	0333 338 1001	Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Lost Phone for Mobile Broadband	0333 338 1003	Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Lifestyle Services Group	0845 674 3333 *Up to 9p/minute and access charge*	Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
CPP Phonesafe	0845 123 2333 *Up to 9p/minute and access charge*	Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Maidenhead Office, Reading Office	0162 876 5000	Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Business	0800 358 9083 *Free Number*	Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Moving to Contract	0800 358 4553 *Free Number*	Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm
Business Bill Payment	0333 300 0317	Monday to Friday, 8am to 8pm Saturday and Sunday, 9am to 6pm

Three Mobile (or just “3”) is one of the biggest mobile and broadband companies in the UK. 3 main contact number is: 0800 193 1511 for 3 Mobile phone accounts only, and 0800 193 1548 for mobile broadband account customer service. You can find the same number in Three contact us page

Three Contact Number for Sales Enquiries 0800 358 9341 Free Number

Call Three contact number 0800 358 9341 for any questions that you may have with their products and services. Three offers mobile phone and mobile broadband services. They offer pay monthly and pay as you go plans that come with different models and brands of mobile phones and tablets. Three also offers SIM only deals for those who prefer to use their existing devices. If you decide to purchase any of their products or services, dial Three customer service number 0800 358 8460 to talk to their representatives.

 

They are the first to offer unlimited data usage in the United Kingdom and they also use fast 3G network. Their 4G network service is now being rolled out, which would make connection speed on mobile broadband even faster. They also offer low rates for the minutes, texts and data used of their pay as you customers. The call rate is 3p per minute, 2p per text and 1p per MB used.

This is also the same Three helpline number to call if you wish to switch to Three from your existing network provider. If you wish to bring your old number with Three with you that’s also possible. Their representatives would be able to help you. As mentioned, you may use your old phone as long as you have it unlocked and it supports 3G or 4G. You would also need your PAC (Port Authorisation Code), which you could get from your network provider.

Three Phone Number for Topping Up 444

Pay as you go customers may top up using Three phone number 444. When you call this telephone number for Three, you will be given your top up options. If topping up from a voucher, choose “top up with a voucher”. Enter the 16 digit voucher code from your receipt and the amount would be added to your account. You may also top up using a registered debit or credit card by selecting “top up with a card”.

If you don’t have a credit or debit card registered yet and you wish to register one, login to your My3 account to add a card. In case you don’t have a My3 account yet, you may register at this site. Enter your phone or device number and a password would be sent to you. Some of the benefits of having an online account registered are the following:

• Check on the details of your bills or history
• Personal information update
• Purchase add-ons and verify allowance
• Check customer deals
• See upgrade eligibility

Aside from topping up over the phone, there are also other ways on how to add credits or minutes to your account. One of them is topping up by signing in to your My3 account. Even if you don’t have a My3 account, you could still top up online through the web top service. Enter the Three number that you wish to top up, choose if you are topping up using a voucher or credit/debit card, click top-up this number and follow the onscreen instructions. Only cards that are registered in a UK address are accepted.

Cards from specific banks can also be used for topping up on an HSBC or Barclays cash machine. These bank cards include HSBC, Barclays, Clydesdale, Yorkshire, The Coventry and Nationwide. When you top up, you can also use your credits for buying add-ons. Add-ons would give you more allowance for your minutes, texts and data usage for a specific amount, which would last for up to 30 days. Not all services are covered by add-ons. For instance, if you travel to another country that’s not included in their list of Feel at Home destinations, your add-on wouldn’t be used, but instead it would use your regular top up load, so make sure you have extra. Different add-ons can be confined.

If you wish to cancel a specific add-on, this can be done by calling Three contact phone number 0333 300 3333. This is only for those under monthly plans as add-ons can’t be canceled on pay as you go accounts.

Three Helpline Number for Moving to Contract 0800 358 4553 Free Number

Pay as you go customers who wish to move to a contract plan may call Three helpline number 0800 358 4553. Another way to do this is to visit the nearest Three store around your area. This is the quickest way to make the move. The representatives from the store would take care of the process for you. Bring your pay as you go SIM with you when you visit the store. If you have remaining credit from your pay as you go account, this would be carried over by being deducted from your first billing. You would be given a new contract SIM, but your number can be retained. Use the store locator to find the nearest one around the neighborhood. This can also be done online by going to

Choose a plan from the available Three contract deals on the given link, including SIM plans, plans with phones, plans with tablets and plans with mobile WiFi and dongles. After activating your new contract SIM on your device, let them know for Three to transfer number to new sim. Contract plans have great deals giving you more minutes, texts and data cap. If you decide to cancel your Three contract, call Three customer service number 0333 300 3333 if you have a phone account or Three contact number 0333 300 0500 if you have a mobile broadband account.

http://www.three.co.uk/Support/Pay_As_You_Go/Moving_to_a_contrat.

@IainCPatterson Sorry for confusion, 0800 358 9341 is the number to call in on. The other 0800358 numbers are outbound numbers. <NM

— ThreeUKSupport (@ThreeUKSupport) September 27, 2013

Three Helpline  Phone Number for Lost or Stolen Phone 0333 338 1001

If your phone is lost or stolen, call Three customer service helpline phone number 0333 338 1001 as soon as possible so the team could help prevent unauthorized use on your account, as well as help you get a replacement for your device so you could use the service again. This number is for those with phone accounts. If calling from a Three phone, users may also dial Three customer helpline direct contact number: 333. Those with mobile broadband service may call Three mobile broadband helpline 0333 338 1003.

They may also call Three contact phone number 500 if dialing from a Three phone. It’s vital that report must be made right away or within 24 hours of learning about your missing phone. If you do so, you will only be responsible for paying unauthorized usage that’s outside your allowance up to £100. Anything over than that would not be billed to you. However, if you failed to make the report within 24 hours, you would be responsible for paying all the bills incurred. You should also report the incident to the police and get the crime number as you would need this for making your insurance claim if you have one. Note that getting a phone replacement has a corresponding fee and the representatives from Three could give you more information about that.

If you have Three Rescue, claims can be made here. Click on “Make a Claim” and you would be redirected to another page. Fill up the information needed to make the claim. If you have CPP Phonesafe insurance, you could make a claim by calling their number at 08451 232 333 *Up to 9p/minute and access charge*. Lifestyle Services Group (LSG) insurance claims on the other hand can be made by calling 08451 232 333 *Up to 9p/minute and access charge*. It’s also recommended that you change the password of any account that you have logged in on your stolen or lost phone such as email accounts and social media accounts.

Three Help Number for Accessibility Customers 0800 358 9042 Free Number

• To register for the accessibility service of Three or if you have questions about this service, call Three help number 0800 358 9042. This is both for phone account and mobile broadband customers. Webchat is also available for accessibility customers at this page.
• Online chat is available from Monday to Sunday, 9am to 5:30pm. Three wants to make sure that their service is available for everyone even for those with disabilities. Email can also be sent to [email protected] for any concerns or queries about this service. You may also send your concerns by fax at 0141 204 8773.
• Customers who use Minicom devices may dial Three customer care number 0800 3586799. Note that this is dedicated for Minicom device users and it cannot work on regular voice calls. You may also connect with them via textphone by dialing Three mobile customer service number 0800 358 4917.
• Those who would like to use the Video Relay Service may contact an interpreter by calling 0843 178 0773 *Up to 9p/minute and access charge*. Live chat is also available here. You may also send an email to inquire about this service at [email protected].

Three Business Contact Number 0800 358 9083 Free Number

Businesses with questions about their accounts or the plans offered by Three may call Three business contact number 0800 358 9083. You would also find the most asked questions about Three’s business service at this page. Businesses may pay their Three bills using their online account. The easiest way is to setup a direct debit so that payment would be automatically collected from the account registered. You may also register a card for making your payment online. Aside from making the payment online, this could also be done over the phone by calling Three phone number to pay bill 0333 300 0317. If calling from a Three phone, automated service is also available by dialing Three helpline 400. Another option for paying your Three bill is through online or phone banking. You’ll need the following information for this:

• Your account number for Three
• Three’s account number: 81238817
• Three’s sort code: 40-02-50

If you wish to make the payment in person, you could do this by removing and filling up the Bank Giro Slip on your bill and taking it to your bank for payment. You may incur charges for this as some banks have processing fees. Payment can also be sent by check. Make it payable to Three and make sure to write your account number at the back. Send the check and the filled up Bank Giro Slip to the address below:

Three Payment CentrePO Box 3Camberley GU15 3QS

Contact Three Through Social Media

• Twitter: https://twitter.com/ThreeUK
• Facebook: https://www.facebook.com/ThreeUK/
• YouTube: https://www.youtube.com/user/three
• Linkedin: https://www.linkedin.com/company/three-co-uk
• Instagram: https://www.instagram.com/threeuk/

Sky is one of the leading tv providers i the UK. Sky main customer service free number: 0800 151 2747 – call this number and just say “talk to sky customer service”- if you an existing customer press #1 if you are a new customer press #2. (Find the number on Twitter here)

If you use Sky Mobile, you can contact customer service free on: 03300 413 000 calls to this numbers are free from Sky Mobile or regular 03 call from other providers.

Sky Ireland customer service number is: 0818 719 819 while there are different departments to sky services, so you will be easier just to find the correct department or calling to the 087 number posted above. According to Sky contact us page, here are the main Sky contact numbers for Sky different departments and services:

Important and direct Sky numbers

Department	Contact Number
Billing, Sky TV, Sky TV pin, viewing card, join, cancel Sky TV or Broadband, store, downgrade Sky TV,  Sky account, offers,  track Order, protect insurance  (TV and broadband), Sky terms, reschedule Sky TV engineer appointment, Sky broadband problems, WiFi, Sky email, Sky broadband pro, Sky Mobile,	03300 413 000 *Call rate: Free form Sky Talk, local rate number from other providers*
Inform deceased customer (bereavement)	03332 020 912 *Call rate: Free form Sky Talk, local rate number from other providers*
Cancel Sky Mobile	03300 412 524 *Call rate: Free form Sky Talk, local rate number from other providers*
Change Sky my mix, Sky Mobile miscategorised website, Sky Talk probalms join or upgrade Sky Talk, cancel Sky Talk or downgrade, Sky complaints: broadband, Sky Talk, Sky Mobile, TV apps. Moving home with Sky TV, Moving with Sky Talk or Broadband, moving with Sky Mobile only, cancel or change home moving. Sky TV apps problem and manage your Sky devices	0330 041 3704 *Call rate: Free form Sky Talk, local rate number from other providers*
Sky mobile from abroad	0044 1312 783 778 *Call rate: Free form Sky Talk, local rate number from other providers*
Lost or stolen	03300 412 523 *Call rate: Free form Sky Talk, local rate number from other providers*
Forgotten your Sky password or username, other Sky ID problems	0330 041 4124 *Call rate: Free form Sky Talk, local rate number from other providers*
Direct Sky Ireland numbers
Sky TV: Join Sky, Sky Engineer, cancel Sky TV. Sky Billing, Sky Broadband , moving home  sky ID, making a complaint to Sky	0818 719 819 *Call rate: 5.3pp min+ 9.7c connection fee*
Report Sky deceased account holder	0818 776 259 *Call rate: 5.3pp min+ 9.7c connection fee*
Sky TV apps issue, Sky Go	0818 716 059 *Call rate: 5.3pp min+ 9.7c connection fee*
Sky Ireland	0818 719 852 *Call rate: 5.3pp min+ 9.7c connection fee*

Here are alternative Sky contact numbers: Numbers that we found online (some of the numbers are 0800 numbers, which are usually free numbers):

In order to find Sky (UK) “contact us” page:

1. Go to this page: https://contactus.sky.com
2. Choose your topic or better say: department
3. Call Sky or chat/email them

Sky Customer Service Free Phone Contact Number 0800 151 2747

It was hard to find this number, but, the FREE Sky phone number is: 0800 151 2747 this number is Sky free contact number. You can call this number (opening hours are above). Its a general queries number of Sky, and it’s free (0800 numbers are free on mobile and landline). I don’t think i can even find this number inside Sky website, But i tried it myself and this number is indeed the 0800 Sky contact number.

@LindseySpriggs Hi, please call 0800 151 2747 or click on the link https://t.co/ojYTPYhsI7 Hope this helps. Bill

— Sky Help Team (@SkyHelpTeam) May 14, 2016

This is the map to the customer service address:

Sky TV Contact Number 0818 719 819

Hey Mark! We can't assign cases for call backs over Twitter 😔 Give us a quick call to sort it: 0818 719 819 ^OL

— Sky Help Ireland (@SkyHelpIreland) October 13, 2016

Dial Sky TV contact number 0818 719 819 to contact Sky TV customer support in order to get more information about the service, including the plans and features included.

Sky TV lets you watch TV series and movies on your TV and various devices. You may also purchase or rent new movies as they become available on DVDs. This number is dedicated for answering general questions about Sky TV.

If you wish to get the service, there’s a separate number that you need to call and it’s Sky helpline 0818 719 819. This is also the same number to call if you’re already an existing Sky TV customer and you wish to upgrade your service. For Sky TV technical concerns, you may call Sky phone number 0818 719 819 to get technical support. Chat support is also available at this link. Select the “click here” button under the chat option to connect with a representative. There are also various solutions that you could try for fixing common Sky TV problems that can be found here.

Sky Number for Home Move 0330 041 2567

Dial Sky customer service contact phone number 0330 041 2567 for all your questions regarding moving your Sky service to a new location. You may also want to check out this FAQ page for the usual questions asked about moving the service and their answers. If you’re only moving your Sky TV service, dial Sky telephone contact number UK 0330 041 2563 instead. However, if the move also includes Sky Broadband or Sky Talk, then connect with the representatives at Sky contact telephone number 0330 041 2564. Call Sky phone line 0330 041 2566 if you already set a schedule for the move but decided to cancel it or change the date. They will assist you with everything that you may need to make the move of the service fast and convenient so you’ll be able to use it as soon as possible in your new place.

Sky Protect Sky Helpline 0800 561 4457

@Tracefoxy1968 Hi Tracey, the best number to try is 0800 561 4457 they are open until 11pm 😉

— Sky Help Team (@SkyHelpTeam) July 5, 2015

Call Sky helpline 0800 561 4457 free number channel to learn more about Sky Protect service. This is also the same number to call if you wish to join in. Sky Protect would cover your Sky equipment and viewing devices. You’ll get repair services and replacements when you have this.

If you have complaints about this service, dial Sky help desk
0800 561 4538 free number to let them know about your issues. You may also send them an email at [email protected]. Another option to reach them is through a letter to be sent at the address below:

Sky Protect Customer Care Department

Domestic & General Insurance PLC Leicester House 17 Leicester Street Bedworth Warwickshire CV12 8JP

Sky Broadband Support Number 0330 041 2552

Contact Sky helpline broadband support number 0330 041 2552. They could answer all your questions about Sky broadband. Sky broadband unlimited, fibre broadband and Sky fibre broadband unlimited are available and the representatives could tell you more about it. Direct your technical concerns for your broadband service to Sky broadband help number 0330 041 2544.

Cancel  Sky through This Number: 0330 041 2532

Dial Sky contact number to cancel Sky TV service: 0330 041 2532. If you’re an accessibility client, the number to dial is 0344 241 0333. The Sky telephone number to cancel broadband services is 0330 041 2548. If canceling Sky Talk service, the Sky help number to call is 0330 041 2556. You may also send an email to [email protected] about canceling any of these services. Include your name, telephone number, postcode and address on your message. They would also call you for verification. Note that you shouldn’t cancel your payment arrangements with Sky as there might still be bills that require payment.

Sky Business Contact Number 0844 241 1411 *Up to 9p/minute and access charge*

Personal business clients may call Sky business contact number 0844 241 1411 *Up to 9p/minute and access charge* for any concerns or questions that they may have with their service or account.

@ChrisBITW We’ll guide you through it Chris, don’t worry. Our team on Twitter and on the phone are specialist in fixing Sky Broadband 🙂 ^RM

— Sky Help Team (@SkyHelpTeam) 26 August 2016

They may also send an email to [email protected]. Business group customers on the other hand may call Sky contact number 0844 241 1611 *Up to 9p/minute and access charge*. Multi site business customers may call Sky phone number 0844 241 0059 *Up to 9p/minute and access charge*. Both business group and multi site customers may also send an email to [email protected]. Business customers may send their concerns to Sky head office or contact centre at the address below:

Head Office

Sky Business  Grant Way Isleworth Middlesex TW7 5QD

Contact Centre

 Sky Business PO Box 1805 Livingston West Lothian EH54 7XG

Sky Talk Customer Service: 0330 041 2554

Those who have questions about Sky Talk or would like to get the service may call Sky customer service number 0330 041 2554. If you have an existing telephone provider and you’re thinking about switching to Sky, you would find the information at https://www.sky.com/help/articles/how-to-switch-to-sky-talk helpful.

Existing members who wish to downgrade their Sky Talk service may call Sky helpline number

• 0330 041 2557. Technical concerns on the other hand can be directed to this Sky contact number
• 0330 041 2553. Troubleshooting guide to common phone problems are also available here.

Sky Customer Care for Sky iD 0330 041 2572

• Call Sky customer care for Sky iD number 0330 041 2572 for any questions that you may have with Sky iD. Your Sky iD serves as your login for all your Sky services.
• This consists of your email address or username and password. If your concern is about a forgotten username or password for your Sky iD, you may call Sky phone number 0330 041 2571. You may also reset it online by going to the Sky online login site and clicking on the forgotten username or password link.

Sky Customer Service- Accessibility 0344 241 0333

The Accessible Customer Service Team of Sky provides support to accessibility customers and they can be contacted at Sky customer service number 0344 241 0333.

Those who prefer to connect with customer support via live chat may click the chat option at https://accessibility.sky.com/contact-us. An online form is also available at https://accessibility.sky.com/faqs/request-for-help.

You could select the method on how you want to be contacted, which is either by phone or email. Expect a response within 48 hours after completing the said online form. An interpreter is also available through British Sign Language service. For information on how to connect with one, go to this site. Email can also be sent to the email address [email protected].

Sky Customer Frequently Asked Questions

While there is a dedicated customer service phone number and email address for any enquiries that you have with regard to the products and services offered by Sky, you may also refer to the FAQs below to check if your question has already been answered. This saves you time and helps you get answers to your enquiries more quickly.

Sky Go Customer Services FAQs

• How Can i contact Sky Go customer service?
  Sky Go number is: 0818 716 059 – I found it on Sky Go contact us page
• How can I register my device on Sky Go?
  In order to register your device on Sky Go, you will have to visit the Sky Go website on the device that you would like to register. For instance, if you would like to register your laptop, then you will have to log in on that particular device to save it as your registered device. You also have the option to download the Sky Go app on your mobile or tablet.If you are trying to register a video game console, such as a PlayStation or Xbox, you will be required to accept first the terms and conditions on a mobile, tablet or computer.Keep in mind that you can register only one new device every month. If you have removed a registered device but you have already added one within a month, then you will have to wait another month to be able to register a new device.
• In which countries am I able to watch Sky Go?
  You can watch Sky Go in the United Kingdom and Republic of Ireland. If you go outside of the country and bring your registered device, you would not be able to access the Sky Go content, for it will identify that you are no longer in the UK nor ROI.
  Customers who have Sky Go Extra can download TV Shows on to their registered device and watch them abroad.
• Am I required to have a Sky TV subscription to be able to watch Sky Go?
  Yes, for you would not be able to watch Sky Go if you are not subscribed to Sky TV.
• Do I need to have a Sky Broadband subscription to be able to watch Sky Go?
  No, you do not need to have Sky Broadband, but if you would like to get to know more about Sky Broadband deals, go to Sky shop.

Department	Contact Number	Opening Hours
Sky Free Customer Service Number	0800 151 2747	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Sky TV	0818 719 819	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Join/Upgrade Sky TV	0330 041 2531	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Cancel Sky TV	0330 041 2532	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7:55pm
Sky Go	0818 716 059	Monday to Friday, 9:00am to 8.30pm Saturday and Sunday, 8:30am to 7pm
Downgrade Sky TV	0330 041 2533	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 8:00pm
Sky TV Engineer Appointment Rescheduling	0330 041 2534	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Join/Upgrade Sky Broadband	03300 412 547	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Sky Broadband Cancellation	03300 412 548	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7:55pm
Downgrade Sky Broadband	03300 412 549	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Sky Broadband Pro	03300 412 552	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Sky Talk Technical Support	03300 412 553	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Join/Upgrade Sky Talk	03300 412 554	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Cancel Sky Talk	03300 412 556	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7:55pm
Downgrade Sky Talk	03300 412 557	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Sky TV, Broadband and Sky Talk Complaints	0818 719 819	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Sky Store	0330 041 2535	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Automated Billing Support	0333 202 2133	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Live Billing Support	0330 041 2536	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Order Tracking	03300 412 539	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Sky Protect	0800 561 4457	Monday to Sunday, 8:00am to 11pm
Change Account Details	03300 412 537	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Introductory Offers	03300 412 538	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Deceased Account Holder Reporting	03300 412 542	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 6pm
Corporate Department, Independent Business Customers	0844 241 1411 *Up to 9p/minute and access charge*	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Miscategorised Website	03300 412 551	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Group Business Customers	0844 241 1611 *Up to 9p/minute and access charge*	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Multi Site Customers	0844 241 0059 *Up to 9p/minute and access charge*	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Sky UK Switchboard	+44 (0)333 100 0333	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Sky Switch Squad	0344 822 2017	Monday to Sunday, 8:30am to 3:30pm
Accessibility Support	0344 241 0333	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Accessibility TextPhone Service	0344 241 0535	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Sky TV Technical Support	0330 041 2526	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Sky TV PIN	0330 041 2527	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Sky Viewing Card	0330 041 2528	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Terms and Conditions	03300 412 543	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Sky Broadband Technical Support	03300 412 544	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Sky WiFi	03300 412 545	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Sky Email	03300 412 546	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Moving Sky TV	0330 041 2563	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Moving Sky Talk or Broadband	0330 041 2564	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Cancel or Change Move Phone Number	0330 041 2566	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Moving Questions	0330 041 2567	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Sky TV Apps Technical Support Phone Number	0330 041 2568	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
TV Apps Manage Devices	0330 041 2569	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Forgot Username or Password	03300412571	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Sky iD Support	0330 041 2572	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Sky Media	0207 032 2000	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Sky Tickets	0333 300 9911	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Communal TV for Developers/Managers	08442 410 388 *Up to 9p/minute and access charge*	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm
Communal TV for Flat Resident	03442 411 653	Monday to Friday, 8:30am to 9pm Saturday and Sunday, 8:30am to 7pm

Sky TV CUSTOMER SERVICES FAQS

• How can I activate my Sky viewing card?
  In order to use a viewing card, you will need to activate it first by calling a Sky expert on 0330 041 2528 or online at https://activatemychannels.sky.com/activate.
• How can I change or reset my Sky TV PIN using the remote?
  To change or reset your Sky TV PIN using your Sky remote, press the ‘Interactive’ button. Scroll down the menu, then select ‘Reset your PIN’. You will be asked to provide the last four digits of either your credit card number, bank account number, or Sky account number, depending on how you pay your bill. Your Sky account number can be found on your latest Sky bill. Once you have entered the last four digits, enter a new four digit PIN, then press ‘select’. Re-enter your new PIN to confirm and then press ‘select’. You will see a screen confirming that your PIN has been successfully updated.
• How do I cancel my Sky TV subscription?
  If you wish to cancel your Sky TV subscription, you can do so by calling customer service on 0333 202 2135. You can also contact them by email at [email protected] but they may need to call you back to verify your information and process your cancellation request. Note that they will not be able to cancel your subscription service unless they are able to verify your account details. When sending them an email, make sure to include your name, address, postcode and contact number. The customer service team will respond to your concern within five days.
• What is Sky TV customer service contact number?
  Sky TV cutomer service and main contact number is: 0818 719 819
  You can find it on Sky TV contact us page
• How do I make a complaint about a Sky TV product or service?
  If you are not satisfied with your Sky TV subscription, you can make a complaint by calling customer service on 0818 719 819.
• How do I program my Sky remote to control my TV?
  In order to program your Sky remote control, you will need the make and model of your television. You will usually be able to find this either on your TV set’s instruction manual or on the back of your Television. You will need your Sky remote’s version number as well, which can be found on the sticker inside the cover of the battery. Once you have the needed information, look for your code online then provide the details requested, and then choose ‘Get my code’. Take note of the four-digit code provided to you. Press ‘tv’ on the remote, and then hold down the ‘select’ and the red button until you see the red light on top of your remote flash two times. Put in the four-digit code and press ‘select’. After following these steps, your Sky remote should be able to control the television. You can try to change the volume with the vol +/- button to check if you have done it successfully.

Sky Broadband FAQs

• How do I cancel my Sky Broadband subscription?
  If you wish to cancel your broadband subscription with Sky, call customer service on 0818 719 819. You can also contact them by email at [email protected] but they may need to call you back to verify your information and process your cancellation request. Note that they will not be able to cancel your subscription service unless they are able to verify your account details. When sending them an email, make sure to include your name, address, postcode and contact number. The customer service team will respond to your request within five days.
• Is there a minimum term subscription with Sky Broadband?
  Yes, you will have to sign up for a 12-month minimum term contract with Sky Broadband.
• Will I need a new router if I upgrade from Sky Broadband to Sky Fibre?
  This will depend on the router that you are currently using, for some Sky Hubs have already been fibre-ready. Should you need a new Sky Hub, you will be supplied one for free, but you will need to pay for delivery charge.
• What will happen if I go over the usage allowance?
  If you go over the usage allowance, you will receive a notice via email. If you go over the usage limit twice within a six-month period, then your subscription will be automatically upgraded to Sky Broadband Unlimited.
• How do I downgrade from Sky Broadband Unlimited to Sky Broadband 12GB?
  If you wish to downgrade from an unlimited package to Sky Broadband 12GB, call customer service.
• How do I make a complaint about a Sky Broadband product or service?
  If you are not satisfied with your Sky Broadband subscription, you can make a complaint by calling customer service on 0818 719 819.

Sky Bet FAQs

• How to deposit funds online?
  To make a deposit online, sign in to your Sky online account with your User ID and PIN, then enter your account by clicking on your name or the ‘My Account’ link at the top left or right hand corner of your screen. Click on the ‘Deposit’ or ‘Banking’ button. If you already have a payment method identified on your account, enter the amount you would like to deposit and any other payment information you would like to add. If there is no payment method on your account, then enter the required information in the boxes. Click on the ‘Deposit Funds Now’ or ‘Make your deposit’ button.
• Will there be any charge when I place a deposit?
  Sky Bet will not charge you when placing a deposit. However, some banks apply a charge if they consider your deposit a ‘cash’ transaction. If you are not certain about this, get in touch with your bank for clarification.
• How fast will my funds be deposited?
  Once your bank authorizes the amount of funds that you choose to deposit, the funds are immediately available on your Sky Bet account.
• How will my deposit appear on my bank or credit card statement?
  Your deposit will normally appear as ‘Sky Bet’ on your statement.
• How do I withdraw funds?
  To make a funds withdrawal, make sure that you are logged in with your User ID and PIN. Select the ‘Withdraw Funds’ option, which is at the top left hand part of the page or go to ‘My Account’ and select the ‘Withdraw’ option. Put in the amount that you would like to withdraw, then choose the payment method that you would like to withdraw to. Click on ‘Withdraw Funds’.
• Will there be any charge when I make a withdrawal?
  There will be no charge for withdrawals on e-wallets, UK credit or debit cards or on international Visa cards in non-restricted countries.
• Is there a minimum amount for withdrawals?
  Yes, the minimum amount that you can withdraw is £10.
• Is there a maximum amount that I am allowed to withdraw per day?
  Sky Bet puts no restriction on the amount that you can withdraw per day, but your bank or card issuer may have restrictions.
• Can I cancel a withdrawal?
  Withdrawals cannot be cancelled once processed. If it was made to incorrect or out of date details, get in touch with customer service on
  0818 719 819  to discuss the next steps you can take.
• It has been more than 5 days, why haven’t I received my funds?
  Check the card you have selected to make your withdrawal to. Confirm the details of your payment method, and if all of the details are correct, then most likely you will receive your funds within the next two business days. In case you still have not got your funds on the tenth business day, contact customer service and you will be provided with an Acquirer Reference Number (ARN) within the next 24 hours (except weekends). You will need to provide this number to your bank in order to track your transaction.

Sky Sports FAQs

• Is Sky Sports available to watch on other providers?
  Yes, Sky Sports is available on Virgin Media, BT, Talk Talk, and UPC. Get in touch with your provider for additional information. (more)
• Where can I download the new Score Centre app?
  You can download the Score Centre app on your Apple device on the App Store or on your Android device on Google Play.
• Is there a charge to use the new Score Centre app?
  The app comes at no extra charge with the Sky Sports bundle.

Sky Email FAQs

• How can I create a Sky Yahoo Mail account?
  To create a Sky Yahoo Mail account, first you are required to have a Sky ID, for this will make up your email address. Should you need to get a new Sky ID, refer to the Create Sky ID page to get additional details on how to do so. If you have an existing Sky ID already, go to http://www.sky.com/ and click on ‘Email’ on the top. Put in your Sky ID and password to log in. Since it will be your first time to sign in to Sky Yahoo Mail, you will be required to accept their terms and conditions. You may also be asked to include some additional information like your date of birth. Once you have entered the required information, select ‘Confirm’, and you will be directed to your Sky Yahoo Mail box.
• Can I sign up for an additional Sky Yahoo Mail account?
  Yes, you can set up an additional Sky Yahoo Mail account using your Sky ID.
• Why do I receive an error message that says “Quota Exceeded” when sending an email?
  If you receive this type of error message, it means you have already exceeded the maximum number of messages that you can send per day. You have to wait 24 hours for this restriction to clear.

Contact Sky Through Social Media

• Twitter: https://twitter.com/skyuk
• Facebook: https://www.facebook.com/sky/
• YouTube: https://www.youtube.com/user/SKYOfficial
• Linkedin:  https://www.linkedin.com/company/sky

Department	Contact Number	Opening Hours
Customer Service / Lost and Stolen	07953 966 250	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm
Broadband or EE TV and Free Service Number	0800 079 8586	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm
4GEE Mobile WiFi	07953 966 502	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm
Large Business	0800 079 3333	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm
Inbound sales number	0800 956 6000	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm
New Small Business Customers	0800 956 6100	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm
Call Back	0800 079 0888	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm
Complaints Number	0808 121 1122	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm
Complaints Number (Outside of the UK)	+44 0808 121 1122	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm
Customer Care Abroad	+44 (0)795 396 6250	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm
Complaint Escalation	0808 121 3333	Monday to Sunday, 8am to 8pm
Text Relay Service	18001	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm
Recycle Old Device	0208 732 3798	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm
Voicemail in UK	0795 322 2222	Monday to Friday, 12am to 11:59pm
Voicemail Abroad	+44795 322 2222	Monday to Friday, 12am to 11:59pm
Business Shop	0333 920 4031	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm

EE Contact Number for Mobile and Small Business Customers 07953 966 250

Mobile or SIM only users who have general questions or concerns with their EE accounts or service may dial EE contact number 07953 966 250. If you are calling from your EE mobile, dial EE customer service number 150 instead. This is both for Pay Monthly and Pay As You Go customers. Those who are under Pay As You Go are not under a contract. They do not pay monthly bills, but instead, they top up their account whenever they want to and they would be deducted for every minute they use or text they send. This plan also uses the fast 4G network of EE, allowing them to get online without a hassle in more areas than ever within UK.

Pay Monthly on the other hand have varying plans available that come in different prices, features and allowances. Depending on your minutes, text and data usage, there’s a plan that would suit your needs. It offers faster speed, as well as roaming services within the European Union, but under a contract. This is also the same number to call for existing small business clients.

Video: https://www.youtube.com/watch?v=tymv_w0fO_A

EE Contact Number for Broadband and EE TV 0800 079 8586

Broadband and EE TV customers may call EE contact number for broadband 0800 079 8586 to get in touch with Broadband and EE TV helpdesk if calling from an EE landline.

Those who are calling from another provider may dial EE customer service number 0207 362 0200 or EE help number

150 if calling from an EE mobile. EE offers unlimited broadband service that also come with weekend landline calls and 5GB mobile data boost on your EE device. The cheapest plan has a speed of up to 17MB/s. Fibre broadband is also available with speed that’s up to 38MB/s. This is ideal for households that typically download and stream on several devices. There are also broadband plans that are bundled with EE TV. If you wish to get EE TV service separately, that’s also possible. EE TV comes with more than 70 free channels and lets you watch on demand and catch up episodes of your favorite shows or series.

EE Customer Service Number for 4GEE Mobile WiFi 07953 966 502

Customers with issues or questions with their 4GEE Mobile WiFi service or account may dial EE customer service number 4GEE Mobile WiFi at 07953 966 502. This is for those who are calling from an EE landline. Dial EE phone number 150 if calling from an EE mobile or call EE customer number 07953 966 250 if contacting customer service from another provider. The 4GEE WiFi from EE allows customers to go online on a fast connection anytime, anywhere. This is like bringing their own WiFi hotspot with them.

EE Helpline Number for Large Business 0800 079 3333

Large businesses may connect with EE customer support by calling EE helpline number at 0800 079 3333 free number if dialing from an EE landline. Those who are calling from their EE mobile device may dial EE helpdesk number 158, while those who are calling from another provider may connect to EE contact number 07973 100 158. EE is a leading provider of mobile and broadband services for large businesses. They have fast and wide network coverage, ensuring the reliability of communication and access to users.

Free Contact Number for EE New Members 0800 956 6000

Personal customers who would like to join EE may call free contact number for EE new members at 0800 956 6000 free number. This is for those who would be using the service for personal use or for their household. There is a separate number to call if using the service for business. Small businesses that have up to 50 employees may dial EE customer service number 0800 956 6100 for questions about getting EE services. Big businesses on the other hand that have over 50 employees may dial EE free phone number 0800 079 0888. Customer support could help you with everything that has to do with joining EE, including discussing about the price plan options and what you would need.

EE Customer Service Phone Number for Text Relay Service 18001

Customers with difficulties hearing or speaking on the phone may connect with Text Relay Service by dialing the EE customer service phone number for text relay service, which is 18001 number, followed by 07953 966 250. This would connect you with representatives that would relay communication between you and EE customer service for your convenience.

EE Customer Service Contact Number to Pay Bill 07953 966 250

You could pay your bill for your Pay Monthly account by calling EE number to pay bill at EE customer service contact number 07953 966 250 using any phone. Call 150 if dialing from an EE device or EE phone number abroad +44 (0) 7953 966 250 in case you’re calling from outside UK. Payment methods accepted over the phone are Maestro, Amex, MasterCard, Visa Debit or Visa. Payment can also be done via text if you have your card setup on your online account. To pay EE bills by text, enter the following: CR (space) your card’s last four digit (space) payment amount (space) your card’s security number and send it to 150. For example: CR 1234 5 123.

Another option is to setup direct debit on your EE online account by logging in here. You could also pay by telephone or Internet banking. You would need the following information for this:

• Payment Reference: Your account number with EE
• Sort Code for EE: 40-02-50
• Bank Account Number of EE: 31012304

If you prefer to send your payment by check, make sure that it’s payable to EE and that you have your account number, as well as your mobile number written at the back of the check. Get the payment slip on your bill’s last page. Fill up the needed information and send it together with the check to the following address:

EE Limited PO Box 238 SHEFFIELD S98 1PS

Note that it could take up to five business days for your check to reach EE. That being said, make sure that you send your payment early to avoid late fees.

EE Complaints Number 0207 362 0200

If you have complaints about EE, call the same customer service number that you would call for your general concerns for Broadband and EE TV (0207 362 0200), Small Business, Mobile and SIM Only (07953 966 250), 4GEE Mobile WiFi (07953 966 502) and Large Business (0800 079 3333 free number). Customers with disabilities may dial EE complaints number 0808 121 1122 from anywhere in the United Kingdom or EE customer care number +44808 121 1122 if calling from abroad. You may also send them an email via their online form at http://ee.co.uk/help/safety-and-security/my-digital-life/complaint-form. Complaints could also be sent to their office at the following address:

For Mobile and Business Broadband Customers:

EE Customer Services 6 Camberwell WaySunderland Tyne & Wear SR3 3XN

For Home Broadband Customers

EE Customer Care PO Box 486 Rotherham S63 5ZX

You may forward the complaint to the escalation team if customer support was not able to satisfy you with their answer or solution. Dial EE helpline 0808 121 3333 to reach the complaint escalation department.

EE Voicemail Number UK 07953 222222

You could listen to your voicemail even if calling from another phone by dialing EE voicemail number UK 0795 322 2222 anywhere within United Kingdom. Dial +44795 322 2222 if calling from another country. You would be asked for your voicemail PIN in order to gain access to your messages. It’s important that your PIN is setup to ensure that only you would have access to your messages.

If you wish to change your voicemail, you may do so by calling voicemail and pressing * or the asterisk to go to the main menu and selecting option 3. Enter your preferred new PIN and once done, press # or the pound sign to save the changes made. You can’t use an old PIN that you already used before when changing to a new one. EE wants to make sure your PIN is secured, which is why there are certain requirements that your chosen PIN needs to meet and they are the following:

• Must be 4 to 10 digits
• All numbers must not be the same (example: 8888)
• Should not be sequential (example: 5678 or 8765)
• Must not be the same as the first digits of your mobile number without the 0
• Must not be the same as the last six digits of your mobile number
• Should not be 1210 or 2580 as these used to serve as default PINs.

Here are some things that you could do in order to protect your PIN and avoid unauthorized access to your voicemail:

• Don’t use your birthdate as your PIN as this would be easy to guess, especially by people who know you
• Change your PIN regularly
• Keep your PIN a secret. If you suspect that someone knows it, change it right away
• Do not write it down, just memorize it. This is because it may fall into the hands of the wrong person

In case you are calling from your EE mobile phone, just press and hold number 1 on your keypad and you could start listening to your voicemail. You may also set a greeting on your voicemail so that when people call you, they would know that they got the right number. Do this by accessing the main menu of your voicemail and choosing 2 for the option.

EE Contact Number UK for Recycle and Reward 0208 732 3798

Take part at the Recycle and Reward program by dialing EE contact number in UK, which is 0208 732 3798 to get more information about it. You can also send them a message at EE contact email address [email protected]. Aside from EE, they also welcome any network for this program. Sell your old phone to them and it would be recycled. Find out how much it would cost by visiting their site at https://recycle.ee.co.uk/.

A list of popular devices is listed on the page, together with the price on how much they would pay for it.

There’s also a search field where you could type the model or IMEI of your mobile device so it would be easier for you to find the price that you could earn from selling it. They promise to pay the quoted price or they would return your device for free. When it comes to sending the device:
you will be sent a pack that would contain everything that you would need for shipping the item. That includes the postage so you wouldn’t be spending anything for it.

Contact EE through Social Media

• Twitter: https://twitter.com/EE
• Facebook: https://www.facebook.com/ee
• YouTube: https://www.youtube.com/ee
• Linkedin:  https://www.linkedin.com/company/ee-uk

Department	Contact Number	Opening Hours	Postal Address
New Personal Customers	0800 956 6000 Free Number	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm	6 Camberwell Way, Sunderland, Tyne and Wear, SR3 3XN, United Kingdom
New Small Business Clients	0800 956 6100 Free Number	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm
New Medium Business Clients	0800 079 0888 Free Number	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm
Pay As You Go	07973 100 450	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm
Pay Monthly	07973 100 150	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm
Home Broadband	0800 079 8586 Free Number	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm
Business Customer Support	07973 100 345	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm
Disability Care UK	0808 121 1122	Monday to Sunday, 8am to 10pm
Disability Care Abroad	+44 0808 121 1122	Monday to Sunday, 8am to 10pm
Text Relay Assist (Text)	0870 240 9598	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm
Text Relay Assist (Voice)	0870 240 5152	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm
Orange Care Abroad	+44 797 310 0250	Monday to Sunday, 12am to 11:59pm
Recycle and Rewards	020 87323 798	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm
Mobile, 4GEE Wi-fi and Tablets Complaints	0800 956 6060 Free Number	Monday to Sunday, 8am to 8pm
EETV and Broadband Complaints	0800 956 6059 Free Number	Monday to Sunday, 8:30am to 8pm
Business Shop	0333 355 7863	Monday to Friday, 8am to 10pm Saturday and Sunday, 8am to 8pm

Pay Monthly Number 0797 310 0150

Customers with general questions or concerns about their Pay Monthly may call 0797 310 0150 if dialing from an EE landline or from another provider. If calling on their Orange mobile phone to connect with customer support, the number to dial is 150. Orange has different services offered to these pay monthly members. Those who are under these plans are given specific allowances for data, text, minutes and other features depending on the plan chosen.

Pay As You Go Number 0797 310 0450

Customers who are under this account may contact Orange customer service for Pay As You Go accounts and depending on where they are calling from, there’s a different number to dial. Those who are calling from an EE landline or another provide may dial 0797 310 0450. If calling from an Orange mobile phone, dial the number 450. Orange Pay As You Go members top up or add credits to their accounts when they please. They are charged whenever they use the service. This is perfect for those who do not use their phones for texting and calling that much as they could just top up when they need it, as well as to those who want to have more control over their use.

Business Customer Service Number 0797 310 0345

Orange has a specific department for handling general questions or issues from business customers. If calling from an EE landline or from another provider, the customer support number to call for business is 0797 310 0345.Those who are under this plan that would like to speak with business customer support from their EE mobile may dial 345 from their phone.

Home Broadband Customer Service Number 0800 079 8586

Customers with concerns with the home broadband accounts, as well as those with EE TV concerns and are calling from an oragne landline may connect with home broadband customer service via 0800 079 8586 free number. If calling from another provider, the number to dial is 0207 362 0200. Those who are dialing from their Orange mobile to reach customer service may call 150.

Abroad Helpdesk Number +44 (0)797 310 0450

Orange customers who are traveling abroad may still connect with customer support for their concerns. Pay As You Go customers may call +44 (0)797 310 0450 to connect with helpdesk for their issues. Pay Monthly customers could talk to customer service from abroad by calling +44 (0)797 310 0150. This is also the same number to call if a SIM Only customer. Home Broadband and EE TV customers may connect with customer service by dialing +44 (0)207 362 0200. Small Business customers on the other hand could talk to Orange helpdesk representatives through +44 (0)797 310 0345.There are roaming charges for calling these numbers from another country. The number to dial depends on the account plan.

Lost or Stolen Phone Number 0797 310 0450

If your phone is stolen or lost, contact Orange customer service as soon as possible.
The numbers to call are the same as the customer support numbers for general Pay As You Go (0797 310 0450), Pay Monthly (0797 310 0150), Small Business (0797 310 0345) and Home Broadband (0800 079 8586) concerns.

Check them out from the numbers above. Do this immediately as soon as you realize that your phone is missing so that calls from your SIM would be blocked and that your phone would be blacklisted to prevent unauthorized people from using it. Letting Orange know about the lost within 24 hours would only make you liable for the bills incurred up to £100.

If you failed to do so, you may be liable for the entire payment. If you’re under Orange Care, you should report the incident to the police within 48 hours of finding out about the lost. When you call to make a claim, be ready with the following information:

• Crime reference number
• Details on the theft or loss
• Evidence for the claim.

New Member Customer Service Number 0800 956 6000

Personal customers may call new customer service 0800 956 6000 free number to talk to customer support and help them with becoming a member. Business customers have different numbers to call depending on the size of their company. Those with up to 50 employees may dial 0800 956 6100 free number, while businesses with more than 50 employees may call 0800 079 0888 free number. Orange is now part of EE. This is why those who would like to join Orange, would be connected with EE service for opening a new account.

Complaint Escalation Number 0800 956 6060

Mobile, tablets and 4GEE Wi-Fi customers may call 0800 956 6060 free number for the complaint escalation. Home and Fixed Broadband, as well as EETV customers may dial 0800 956 6059 free number. There is also a complaint form that can be completed at http://ee.co.uk/help/safety-and-security/my-digital-life/complaint-form. Required information on the form includes the first name, last name and account number. Determine what the problem is about and provide more details about the problem. Enter your preferred contact number, mobile number, postcode, email address, verify your email address, choose Orange as your service and click submit. You should receive a response within 72 hours.

However, you should escalate your complaints to this team of specialist only after you have sent your complaints to customer service. If you were not happy with the result or the solution provided, then that’s the only time that you should escalate your concerns. Customers with complaints with Orange service may contact the customer service number specific to their plans as given above. The representatives are trained to handle these matters. A letter can also be sent to Orange customer service at the following address:

6 Camberwell Way Sunderland Tyne and Wear SR3 3XN United Kingdom

Be ready with the following information when making a complaint with Orange:

• First and last name
• Your postal address
• Mobile number or/and account number. Home broadband customers must have their landline number too.
• Specify that the service is Orange if sending by letter as the address is also for EE and T-Mobile customers.
• Let them know about your recommendation for the resolution.
• Another contact number that they could call during daytime.

In case the complaints have not been resolved after 8 weeks of contacting the escalation team of Orange, then this can be escalated further to the Ombudsman service. Letter of complaints may be sent to the following address:

Ombudsman Services The Brew House Wilderspool Park Greenall’s Avenue Warrington WA4 6HL

If you wish to escalate the complaint via phone, dial 0330 440 1614. You may also do this via textphone at 0330 440 1600 or by fax at 0330 440 1615.

Reference: http://ee.co.uk/help/safety-and-security/my-digital-life/complaints-code-of-practice

Text Relay Assist Service Number

Customers with accessibility problems may connect with text relay assist service by dialing 0870 240 9598 for text. Customers who can’t hear but could speak may call 0870 240 5152. Ask for the Orange number to connect you with a relay assistant so you will be connected with customer service.

Voicemail Number 0797 310 0123

There are different numbers to dial to access your voicemail depending on the phone you’re using and where you’re dialing from. If in the United Kingdom and dialing from another phone, the number to dial to access voicemail is 0797 310 0123. If calling from abroad, dial +4 4797 310 0123. Make sure that you know your voicemail PIN as you would be asked for it to listen to your voicemails when calling from another phone. If calling from an Orange phone, simply dial the number 1.

Top Up Number 450

Pay As You Go customers may top up their account in various ways. Here are some of the options:

• Top Up Using E- Voucher by calling Top Up Number 450 or Top Up Using E Top Up Card

When you purchase a SIM card or phone with Orange, you will be given an E Top Up Card. You could use it in thousands of stores nationwide that carry the green top up logo. Give them your top up card and let them know how much you want to top up and pay. Get you card back. They also sell E-vouchers that you could purchase and use for topping up by calling 450. You may also top up with your E-voucher online by going to this site and entering your Orange mobile number and voucher number.

Top Up Online or by Text

If you already have an online account, log in to your account and register a credit or debit card so this is where the payment would be deducted when you top up. Sign in here or create an online account if you don’t have one yet.

Once your debit or credit is already registered on your online account, you may also top up £5 to £50 by text. The format for this is as follows: last 4 digits of your credit or debit card, two digits top up amount (05 for £5) and the 3 or 4-digit security code of your card. For example: 1245 05 125. Send this to 2886.

Recycle and Reward Number

If you have any questions about this program, call the Recycle and Reward number 02087323798. You may also send them an email to [email protected]. You can sell your old phone to EE, the parent company of Orange, to help with their recycling projects, as well as earn money. You can find a list of popular phone models here and their quote. They will send you a pack with everything you would need for sending them the phone so you don’t have to pay anything for it, including the postage.

Roaming and Text Code Number 150

Orange has handy text codes that you could sent to 150 using your Orange number in order to learn more about various information. Some of the most used handy text codes that you may find useful are the following:

• Check the balance of your Orange account = BA
• Find out about the common services offered by Orange = HELP
• Don’t miss out on the bundles and extras being offered to clients so you can take advantage of them = BUNDLES
• Learn about the usage that haven’t been billed yet = USAGE
• Determine if you qualify for an upgrade = UPGRADE
• Check your most current invoice, bills or payment = BILL

This is also the same number to use for enabling roaming services if traveling abroad. Orange customers usually already have their roaming service setup. However, just to make sure, text the word ROAMING and send it to 150. It may take up to 24 hours for the roaming service to be enabled after sending the text. Make sure that you do this earlier to ensure that you would be able to use the service on your date of travel.

Contact Orange through Social Media

• Twitter: https://twitter.com/orange?lang=en
• Facebook: https://www.facebook.com/orange/
• YouTube: https://www.youtube.com/user/orange
• Linkedin: https://www.linkedin.com/company/orange-business-uk