Premier Inn Contact Numbers, Booking, Business Numbers and General Helplines

  • Company Name: Premier Inn
  • Main Contact Number: 0871 789 5239
    Calls to 0871 numbers cost 13p per minute plus your phone company access charge.
  • HQ Address: Oakley House, Oakley Road, Luton, Bedfordshire, LU4 9QH
  • Opening Hours: Monday to Saturday, 8am to 10pm, Sunday, 9am to 10pm
  • Website: www.premierinn.com
premier inn

Premier Inn Contact Number:
0871 789 5239
Calls to 0871 numbers cost 13p per minute plus your phone company access charge. This is call connection service, please read the Disclaimer

Department Contact Number Opening Hours
General Booking and Customer Service 0333 003 8101 Monday to Saturday, 8am to 10pm, Sunday, 9am to 10pm
Flex Rate Booking 0871 527 9222 Monday to Saturday, 8am to 10pm, Sunday, 9am to 10pm
Group Booking 0871 527 9253 Monday to Saturday, 8am to 10pm, Sunday, 9am to 10pm
Group Booking Management 0333 003 8104 Monday to Saturday, 8am to 10pm, Sunday, 9am to 10pm
Saver Rate Booking Queries 0333 003 0025 Monday to Friday, 8.30am to 5.30pm, Saturday to Sunday, 9am to 5pm
Premier Inn Media Relations Manager 0207 693 6999 or 0773 619 3010 Monday to Saturday, 8am to 10pm, Sunday, 9am to 10pm
Business Account Support Team 0870 608 8666 Monday to Saturday, 8am to 10pm, Sunday, 9am to 10pm
Investor Relations Enquiries (Group Finance Director) 0158 288 8998 Monday to Saturday, 8am to 10pm, Sunday, 9am to 10pm
Investor Relations Enquiries (Director of Investor Relations) 0158 288 8633 Monday to Saturday, 8am to 10pm, Sunday, 9am to 10pm

How to Find the Premier Inn Contact Phone Numbers

The Premier Inn customer service telephone numbers can be found on their official website at http://www.premierinn.com/gb/en/home.html. Once you are there, scroll down to the bottom of the web page, then click on the Contact Us tab on the left. Another ‘Contact Us’ link will appear. Click on it, and you will then be directed to the web page where you can get the different Premier Inn contact number helplines. Aside from phone numbers, you can also find their customer service address on the same page.

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Premier Inn General Booking Enquiries Contact Phone Number 0333 003 8101

Call the Premier Inn customer service telephone number 0333 003 8101 for any questions or concerns that you have with regard to making a hotel booking with them. This is also the phone number to call if you have an enquiry about your existing Flex rate booking. If you would prefer to speak to them personally or make an enquiry by post, use the following address:

Premier Inn Central Reservations Oakley House Oakley Road Luton Bedfordshire LU4 9QH

The award winning Premier Inn is the largest hotel brand in the United Kingdom. Premier Inn offers high quality accommodation at affordable rates. The company is consistently being recognised by YouGov as the country’s best value hotel chain. They are the only hotel chain in the UK to provide a ‘Good Night Guarantee’. They are confident enough that their quality, comfortable rooms, as well as their friendly customer service will provide their guests with a good night’s sleep every time, which is why they offer a 100 percent money-back guarantee in case they are not satisfied with their stay. Premier Inn has more than 700 hotels in the UK and about 59,000 rooms in great locations. Internationally, they have 5 hotels in the Middle East and 3 hotels in India.

At Premier Inn, they pride themselves on the quality and comfort of their service, so whether you are staying for business or for leisure, you will always get a warm welcome from their friendly customer service team. When you book a hotel with Premier Inn, you will be able to enjoy their comfortable king sized beds, ensuite bathrooms, a television with free view and free Premier Inn Wi-Fi in each room.

All Premier Inn hotels have a bar and restaurant, either within the hotel or just next door. They offer a vast selection of meals as well as full English and continental Premier Inn breakfast. Premier Inn is well known for being great fun for children and great value for parents, allowing them to enjoy spacious and comfortable family rooms. Business guests can apply for their free Business Account, providing you with a stress-free way to reserve meeting rooms and also manage your expenses.

Prior to calling the Premier Inn contact number helpline, you can check the Frequently Asked Questions section on their website to see if you can find there the answer to your enquiry. If you would like to submit your feedback to them, you can do it online by filling in their customer feedback form.

Premier Inn is always looking for great people. If you are looking to work for their company, you can check their current Premier Inn job vacancies on their career opportunities page.

Premier Inn Flex Rate Booking Queries Customer Service Telephone Number 0871 527 9222

In order to book the company’s Flex rates over the phone, call the Premier Inn customer service telephone number 0871 527 9222. You can also book a hotel online. You will find their lowest Saver rates and all their available rooms on their website and on their Premier Inn mobile app.

If you have already booked a Flex rate and would like to cancel or make changes to your booking, you must do so before 1pm on the date that you are scheduled to arrive. If you make your cancellation after 1pm on the date of your arrival, you will be charged a fee that is equivalent to a night’s accommodation. If you are able to cancel your booking, you will be given a cancellation reference number. Make sure to make a note of this number as a proof of your cancellation. If you have booked a hotel room for more than a night and you would like to cancel your last night’s booking, you must do so before 12 noon on the date that you would like to depart. If you have booked a Saver rate, then you cannot amend or cancel your booking.

To cancel your booking online, go to the Premier Inn website then select the ‘Manage booking’ option which can be found at the top right hand corner of the web page. In order to proceed, you will need to know your booking reference number and provide either the surname of the booker or of one of the guests. Once your booking has been cancelled successfully, the company will send you a cancellation confirmation email. For further questions about this, call the Premier Inn customer service team during their business hours.

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Premier Inn Group Booking Queries Contact Number 0871 527 9253

Call the Premier Inn customer service telephone number 0871 527 9253 if you would like to make a group booking of five or more rooms. You will find the full terms and conditions of their group booking on this web page. If you have already made a group booking and you would like to change or cancel it, the Premier Inn contact phone number to call is 0333 003 8104.

Premier Inn Saver Rate Booking Queries Customer Service 0333 003 0025

Dial the Premier Inn contact number helpline 0333 003 0025 if you need an advice or would like to discuss your existing Saver rate booking. Alternatively, you can submit your enquiries to them by post. Write a letter to the address below:

Guest Relations Oakley House Oakley Road Luton LU4 9QH

Premier Inn Media Relations Manager Contact  0207 693 6999 or 0773 619 3010

For journalists who have press enquiries, call the Premier Inn customer service telephone number 0207 693 6999 or send an email to premierinn@frankpr.it to get in touch with Frank PR. If you would like to speak to their Media Relations Manager, Claire Borgeat, call 0773 619 3010. Alternatively, you can send her an email at Claire.borgeat@Whitbread.com. If you want to get information on their news and press releases, visit https://www.whitbread.co.uk/media/news-press-releases/index.html.

Premier Inn Business Account Support 0870 608 8666

Call the Premier Inn customer service telephone number 0870 608 8666 if you would like to get in touch with their Business Account Support team. Through this contact phone number, you can ask for assistance if you are experiencing any difficulties in activating your card. By calling this phone number, you can also ask for help if you have locked your Business Account prepayment authorization online. Alternatively, you can send them an email at premierinn.businessaccount@atosorigin.com. If you would like to log in to your business online account, just go to http://businessaccount.premierinn.com/ and put in your business account log in name and password. For further questions with regard to your Premier Inn business account, you may refer to their Business Account FAQs web page.

Premier Inn Investor Relations Enquiries 0158 288 8998

For any questions or concerns that you have about the company’s investor relations, call the Premier Inn customer service telephone number 0158 288 8998 to get in touch with their Group Finance Director, Nicholas Cadbury. If you would like to speak to their Director of Investor Relations, Joanne Russell, the contact phone number to dial is 0158 288 8633. Apart from giving them a phone call, you can also send your enquiries to them by email at Investorrelations@whitbread.com.

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