Southern Water Phone Numbers

  • Company Name: Southern Water
  • Contact Number: 0330 303 1263
  • HQ Address: Southern House Yeoman Road, Worthing, West Sussex, BN13 3NX United Kingdom
  • Opening Hours: 24 hours a day, 7 days a week
  • Website: www.southernwater.co.uk/
Southern Water Department Contact Number
Customer Service 0330 303 1263
*Local rate*
Billing And Account Enquiries 0330 303 0277
Water And Wastewater Enquiries 0330 303 0368
Report A Leak Free Phone 0800 820 999
*Free number*
Report A Leak 0330 303 0146
Emergencies 0330 303 0368
Account Login Support 0330 303 0361
Request Call Back 0330 303 0223
Stakeholder Policy Manager 0190 327 2073
Stakeholder Engagement Manager – Hampshire And Isle of Wight 0190 327 2343
Stakeholder Engagement Manager – Sussex 0190 327 2776
Stakeholder Engagement Manager – Kent 0163 482 4201
Media Team 0190 327 2230
Media Team – Emergency Contact 0190 327 2095
Media Team – Calie Rydings 0190 327 2764
Media Team – Clare Ramsaran 0190 327 2407
Media Team – Nicola Crichton 0190 327 2772
Media Team – Simon Fluendy 0190 327 2719
LandSearch Team 0845 270 0212
LandSearch team Alternate Number 0330 303 0276
Financial Support 0800 027 0363
Investor Relations – Steve Collins 0190 327 2056
Investor Relations – Paul Fitz-Hugh 0190 327 2054

Southern Water Customer Service 0330 303 1263

Southern Water customer service contact number is 0330 303 1263. Remember, Southern Water customer care is available 24 hours a day and seven days a week. Visit Southern Water contact email form page to share your comments, feedback, or experience. Remember to prepare this two-step form completely and provide detailed description of your message before submitting the form.

Southern Water customer services postal address is

Southern Water
PO Box 41,
Worthing,
BN13 3NZ,
United Kingdom

Southern Water UK head office address is

Southern House
Yeoman Road,
Worthing,
West Sussex,
BN13 3NX
United Kingdom

Do not forward general queries to Southern Water UK head office by post. Send them to Southern Water customer service via message form, post, or contact the above Southern Water helpline number. Visit Southern Water contact us page to use other important message forms and phone numbers.

Alternately, Southern Water customer contact is available through live chat for billing and payment related concerns or queries. This menu is available at the bottom right on the page.

Southern Water is a private utility company offering public water supply and distribution in areas like Hampshire, Kent, the Isle of Wight, and East and West Sussex along with public wastewater collection as well as treatment in these areas. Southern Water is a fully owned subsidiary of Greensands Investments Limited. Visit Southern Water Company UK website to learn more about facilities and services offered.

Visit Southern Water customer login page for online bill payments and account management. Enter your email address and password to continue. This page has a link to new registration. Contact Southern Water during 24/7 Southern Water phone times in case you need assistance for login or account management.

Southern Water Billing And Account Enquiries 0330 303 0277

Southern Water contact number for billing and account enquiries is 0330 303 0277. This number is available Monday to Friday 8:00 am to 7:00 pm and Saturday 8:30 am to 2:00 pm and closed on Sundays and bank holidays.

Options available to pay the bill are

  • Online payment using debit or credit card
  • Automated phone number
  • Direct debit system

Remember, Southern Water help with bills is available in case you face a problem in paying bills. Visit Southern Water individual needs page to learn more about Southern Water financial help available to customers.

Southern Water Water And Wastewater Enquiries 0330 303 0368

Southern Water contact number for water and wastewater enquiries is 0330 303 0368. Southern Water contact hours for technical support are from Monday to Friday 8:00 am to 7:00 pm and Saturday 8:30 am to 2:00 pm. Forward your technical enquiries using Southern Water customer service email address form.

Southern Water UK customer service offers other email forms like

Southern Water Report A Leak Free Phone 0800 820 999

Southern Water free phone number to report a leak is 0800 820 999. This Southern Water contact number freephone is available 24 hours a day and seven days a week. Use the above Southern Water contact emergency number to report a leakage in water or wastewater line. Alternately, visit Southern Water leaks at your home page to learn more. This page has information about

  • Leak allowance
  • Repaired a leak
  • Testing for a leak
  • Guidance for re-laying your supply pipe
  • Working outside your property

Southern Water Report A Leak 0330 303 0146

Southern Water contact number to report a leak is 0330 303 0146. Remember, you can report a leakage 24 hours a day and seven days a week. Visit Southern Water report a leak to learn more. This page has information about the life cycle of a leak and leak detection.

Use the above Southern Water phone line in case you observe a leakage in and around your home or any part of Hampshire, Kent, the Isle of Wight, or East and West Sussex. Southern Water offers services in these areas.

Southern Water Emergencies 0330 303 0368

Southern Water contact number to report emergencies is 0330 303 0368. This Southern Water contact number for reporting emergencies is available 24 hours a day and seven days a week. Dial the above number to report water or wastewater emergencies. Visit Southern Water emergencies page to learn more about situations like

  • No tap water
  • Dealing with flooding
  • Taste and smell of water
  • If a pipe bursts
  • Blocked drains or wastewater flooding
  • Leaks inside the home
  • Avoiding frozen pipes
  • Insurance claims

Remember to verify the identity of the Southern Water employee prior to granting access to your premises for attending an emergency. Visit Southern Water bogus callers page to learn more about precautions required.

Southern Water Account Login Support 0330 303 0361

Southern Water contact number for account login support is 0330 303 0361. Support for login related queries and concerns is available on above Southern Water UK phone number from Monday to Friday between 8:00 am to 6:00 pm. However, this service is not available on Saturdays, Sundays, and bank holidays.

Visit Southern Water your account is here page to learn more. Registered users can access following services after a successful login.

  • Pay bills
  • Edit account details
  • View bills, payments, or account balance
  • Set up direct debit
  • Submit meter reading
  • View water consumption

Southern Water Request Call Back 0330 303 0223

Southern Water contact number to request a call back from Southern Water UK customer service is 0330 303 0223. This Southern Water number is available from Monday to Friday between 9:00 am to 5:00 pm. Remember; you need your customer reference number when you dial the above number to request a call back.

Southern Water Stakeholder Policy Manager 0190 327 2073

Southern Water contact number for the Stakeholder policy manager is 0190 327 2073. Branwen Rhead is the policy manager and a part of the Stakeholder team. You can contact her from Monday to Friday between 9:00 am to 5:00 pm on the above number. Alternately, send your queries or suggestions to Branwen via email at [email protected].

Southern Water Stakeholder Engagement Manager – Hampshire And Isle of Wight 0190 327 2343

Southern Water contact number for the Stakeholder Engagement Manager for Hampshire and Isle of Wight is 0190 327 2343. Samuel Underwood is the Engagement Manager for Hampshire and Isle of Wight regions and you can contact Samuel on the above number from Monday to Friday between 9:00 am to 5:00 pm.

Alternately, send a message to Samuel via email at [email protected]. Samuel looks after issues like water resources planning, bathing water quality, and development. Remember, Stakeholder newsletters for the Hampshire and Isle of Wight region is available on the above Stakeholder page.

Southern Water Stakeholder Engagement Manager – Sussex 0190 327 2776

Southern Water contact number for the Stakeholder Engagement Manager at Sussex is 0190 327 2776. Joel Hufford is the Engagement Manager at Stakeholder team and he looks after the issued related to water quality and development in the Sussex region. He is available on the above phone from Monday to Friday between 9:00 am to 5:00 pm.

Southern Water UK email address to contact Joel is [email protected]. Above Stakeholder page has links to Stakeholder Sussex newsletters. Use the above Southern Water contact address to get in touch with Joel only for suggestions or queries related to the Sussex region.

Southern Water Stakeholder Engagement Manager – Kent 0163 482 4201

Southern Water contact number for Stakeholder Engagement Manager for Kent region is 0163 482 4201. Sarah Feasey is Stakeholder Engagement Manager for Kent region and you can contact her email at [email protected].

Visit Southern Water Stakeholder panel page to learn more about the initiative and the Stakeholder panels functional at Sussex, Isle of Wight, Hampshire, and Kent along with the Strategic Environment panel. Remember, the above Stakeholder page has links to newsletters for the Kent region.

Southern Water Media Team 0190 327 2230

Southern Water media team contact number is 0190 327 2230. This Southern Water UK phone number for media centre is available Monday to Friday between 9:00 am to 5:00 pm. However, Southern Water offers other methods of contacting media centre after office hours and on Saturdays, Sundays, and bank holidays assuring to provide 24 hours a day and seven days a week access to the information.

Alternately, email media centre team at [email protected]. Remember, this email address is unmonitored after the office hours.

Southern Water Media Team – Emergency Contact 0190 327 2095

Southern Water emergency contact number for the media team is 0190 327 2095. Remember, this number is available Monday to Thursday only after the usual office hours. Usual office hours to contact the media centre are Monday to Friday between 9:00 am to 5:00 pm. Alternately, contact on the above media team number on Saturdays, Sundays, and bank holidays and ask for the press officer on the duty when you speak with the operator. Remember, this service is available only for media centre contact during an emergency.

Southern Water Media Team – Calie Rydings 0190 327 2764

Southern Water contact number for Calie Rydings is 0190 327 2764. Calie is available on the above number from Monday to Friday between 9:00 am to 5:00 pm to answer press and media content queries or requests. Contact on the above Southern Water UK contact number to enquire about

  • Communications about bathing water
  • Innovation and Fat, Grease, Oil
  • Unflushables

Remember, Calie looks after issues in the Isle of Wight and Hampshire region. Contact Calie online via email at [email protected]. Alternately, visit Southern Water latest news page for online news and updates.

Southern Water Media Team – Clare Ramsaran 0190 327 2407

Southern Water contact number for Clare Ramsaran of the media team is 0190 327 2407. Contact Clare on the above number between 9:00 am to 5:00 pm Monday to Friday. She looks after issues in Kent region and provides information and content for Southern Water initiative on market reform, affordability, and (FOG) or fat, oil, grease as well as unflushables programme.

Email Clare at [email protected] to forward your requests or queries online. Remember, this email is unmonitored after the above usual office hours. Visit Southern Water media centre page to learn more.

Southern Water Media Team – Nicola Crichton 0190 327 2772

Southern Water contact number for Nicola Crichton of the media team is 0190 327 2772. Nicola is available on the above Southern Water phone number between 9:00 am to 5:00 pm Monday to Friday. Alternately, email Nicola at [email protected] to forward your requests or queries online. Contact Nicola for

  • Press releases
  • Media content
  • Access to gallery, images, and videos
  • Information about Southern Water’s work
  • News and updates
  • Interview requests

Remember, media centre is available 24 hours a day and seven days a week. Use Southern Water UK address of the head office to contact media centre by post.

Southern Water Media Team – Simon Fluendy 0190 327 2719

Southern Water media team contact number for Simon Fluendy is 0190 327 2719. Simon is available 9:00 am to 5:00 pm Monday to Friday to respond to queries and requests. Contact Simon via email at [email protected]. Remember, Simon looks after water efficiency and innovation at Southern Water for the Sussex region. Additionally, Simon is the first point to contact for information, news, updates, and interview requests for Southern Water’s work in the Sussex region.

Southern Water LandSearch Team 0845 270 0212

Southern Water contact number for the LandSearch team is 0845 270 0212. Contact the LandSearch team on the above number 8:30 am to 5:00 pm, Monday to Friday. This number is available to secure an appointment with Southern Water to view sewer and water maps. Map viewing facility is available at the Southern Water Chatham office during Monday to Friday 8:30 am to 5:00 pm only with prior appointment.

Alternately, send your request for a map viewing appointment via email to [email protected]. Visit Southern Water mains and sewer maps page to learn more.

Southern Water LandSearch Team Alternate Number 0330 303 0276

Southern Water alternate contact number for the LandSearch team is 0330 303 0276. Contact Southern Water helpline for securing an appointment for viewing water and sewer maps between 8:30 am to 5:00 pm, Monday to Friday. Remember, Southern Water offers information about

  • Location of public sewer
  • Location of water mains in our water supply area
  • Size and material of the sewer pipe

Similarly, you can request a copy of the map after remitting applicable fee. Southern Water customer service address to send a cheque by post is

LandSearch
Southern Water,
Southern House,
Capstone Road,
Chatham,
Kent,
ME5 7QA
United Kingdom

Authorised paper copy is available while viewing the records upon payment of the fee by cheque only according to the information on the above Southern Water mains and sewer maps page.

Southern Water Financial Support 0800 027 0363

Southern Water contact number for requesting financial support for bill payment is 0800 027 0363. Remember, Southern Water help with your bill payment is available 8:00 am to 7:00 pm Monday to Friday and 9:00 am to 1:00 pm on Saturdays. Alternately, Southern Water email address [email protected] is available to learn about WaterSure, NewStart, Water Direct, or Essentials tariff.

Visit Southern Water help paying bill page to learn more. Remember, the above number is available only for customers with a financial problem for Southern Water UK payment of the bills. Use the above Southern Water customer service contact number to get in touch with Southern Water Affordability Team for assistance.

Southern Water Investor Relations – Steve Collins 0190 327 2056

Southern Water contact number for Steve Collins for Investor Relations enquiries is 0190 327 2056. Contact Steve Collins via email at [email protected]. Visit Southern Water investors page to learn more.

Southern Water Investor Relations – Paul Fitz-Hugh 0190 327 2054

Southern Water contact number for Paul Fitz-Hugh for Investor Relations enquires is 0190 327 2054. Email Paul Fitz-Hugh at [email protected].

Contact Southern Water Online Via Email

Following Southern Water email addresses are available for a direct contact with the concerned department.

  • Water-Saving Schools Visits – Email Southern Water at [email protected] to participate in Water-Saving Mission. Remember, this facility is available only to primary schools receiving water or sewerage services from Southern Water. Visit Southern Water education page to learn more.
  • Investor Relations Login and Password – Email [email protected] or [email protected] to forward a request to reset username or password. Remember, this facility is available to bond holders or investment professionals. Visit Southern Water investor login page to learn more.
  • Southern Water Careers – Send your job application and CV to [email protected]. Visit Southern Water people page to learn more. Visit Southern Water current vacancies page to login and search jobs online.

Contact Southern Water on Social Media

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