The Range Customer Service 0345 026 7598
@tinno87 Hello Stephen, Sorry to hear you have not a response, please can you call us on 0345 026 7598 so we can look into this – Claire
— The Range (@TheRangeUK) February 23, 2017
The Range customer service contact number is 0345 026 7598. It is a UK based retailer of home, leisure, and garden products. The Range operates through an online shopping portal and over 130 stores across the United Kingdom and the Republic of Ireland. Visit the Range home page for the online shopping experience.
Call centre lines at the Range are open on all weekdays including the weekends. You can contact the Range on call centre number from Mondays to Saturdays between 7:00 am to 8:00 pm and on Sundays between 11:00 pm to 5:00 pm. Therefore, customers can contact on all the weekdays.
Similarly, get in touch with the Range on above number for in-store enquiries. However, the Range offers support for in-store enquiries for six days a week. Therefore, you need to contact the Range on this number from Mondays to Fridays between 8:00 am to 6:00 pm and on Saturdays between 8:30 pm to 5:00 pm. Call centre for assisting customers with in-store enquiries is closed on Sundays. Dialling this number for in-store queries is suitable during the need for assistance about
- Store opening hours
- Stock enquiries
- Returns and refunds at a store
- Product price and descriptions
- Delivery status of orders placed in the store
- Store contact information
What Are Other Ways To Contact The Range Customer Service?
The Range offers various ways to contact customer service. You can send an email at [email protected]. Typically, you will receive a reply to your enquiry within 48 hours from the support team. However, make sure to write following information in your email for a faster reply.
- Your name
- Contact information
- Order number
- Product number
- Detailed description of nature of assistance required
Feel free to attach copies of any relevant documents in the email. It helps in receiving a satisfactory resolution. This applies especially to the requests for returns or refund.
Another way to reach the Range is contacting the head office. The head office of the Range is located at Plymouth and the address to write a mail or visit in person is
Plymouth PL6 7PT
However, mention the name of the department you want to contact on the envelope so it reaches the right person at the head office.
Find the Nearest Range Store
The Range has over 130 stores. Customers can visit these stores during all the weekdays and weekends as well. Moreover, you can avail extra facilities offered at these stores. The store information page on the Range website has information about these extra facilities for you.
You can find the store locator link on the top right. Your click on this link directs you to a new page. This page has a search tool, map, and a list of alphabetically sorted stores. You can find the nearest store to your postcode or city in this list. However, using the online search tool or contacting the customer service are faster ways to find the information.
Follow these steps to find the nearest store in a few seconds.
- Write postcode or the name of the town in the search box and click on the search icon. The next page opens with a list of the nearest stores related to your query.
- Click on any of the Range store icons on the map for directions and contact information. However, you need to click the see details button for more information about the store like store’s postal address, contact number, opening times, and facilities.
- Browse through the list of stores on the right. Click on blue coloured direction arrow for more information about the store you want to visit.
What Is The Address To Send The Range Returns?
Customers can send returns to the Range for a refund or replacement. Detailed information on how to file a claim for a return is available on the Range Returns page. Customers can contact customer service for returns. The address to send a return by post is
Vantage Point Business Village
Gloucestershire GL17 0DD
However, the customer cannot return an item at a store when it is bought online or by placing a phone order. However, you can return an item back to the store from where you bought it. The range does not permit this type of return as of now. However, you can get in touch with a customer service rep for detailed directions on how to send the items back.
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