| Department | Contact Number | Opening Hours |
| iSupplyEnergy Customer Service, Complaints Helpline, Prepayment Enquiries | 0330 202 0298 | Monday to Friday, 9am to 5pm |
| Priority Services Register | 0120 261 2161 | Monday to Friday, 9am to 5pm |
| Collections Team Helpline, Pay By Phone | 0120 261 2236 | Monday to Friday, 9am to 5pm |
| Electricity Prepayment Meter Queries | 0845 658 9655 *Up to 9p/minute and access charge* | Monday to Friday, 8am to 8pm, Saturday, 8am to 6pm, Sunday, 9am to 5pm |
| Gas Prepayment Meter Queries | 0845 124 5366 *Up to 9p/minute and access charge* | Monday to Friday, 8am to 8pm, Saturday, 8am to 6pm, Sunday, 9am to 5pm |
iSupply Energy Customer Service Phone Number 0330 202 0298
Call the iSupply Energy contact number 0330 202 0298 if you would like to get in touch with a member of the customer service team. This is the dedicated contact phone number that you can call for any general questions or concerns that you may have with regard to the products or services that they offer. You can also discuss your prepayment queries by calling this phone number.
In case you are not satisfied with the service that you have received from the company and would like to make a complaint, call the iSupply Energy customer service telephone number. If you would like to visit them in person, get in touch with a member of their Complaints Department through this phone number to help you make arrangements to visit their office. Alternatively, you can submit your complaints to them by filling in the email contact form on their website. If you are an iSupply Energy account holder, go to their account complaints form, complete it and submit. If you are not an account holder, then go to the company’s complaints form, fill it in and submit. Whichever form you use will go directly to their Complaints Department for processing. If you would prefer to make a complaint by post, then send a letter stating clearly the name of the account holder, the account number along with a clear explanation of the complaint. Write a letter to them at the iSupply Energy address below:
iSupply Energy Limited Richmond House Richmond Hill Bournemouth BH2 6EZ
iSupply Energy Complaints Procedure
iSupply Energy aims to send you a message to confirm that they have received your complaint within 1 working day. If you are an existing customer, this will be sent to you through their online account messaging service. If you are not an iSupply Energy UK customer, the company’s response will be sent to the email address that you provided at the time you made your complaint. Within the email, they will aim to either provide a resolution to your complaint or let you know of what they will do in order to come up with a resolution. Each complaint will be given a unique complaints reference number that will be clearly indicated on the response that they send to you. and it would be helpful if you could provide this reference number on all correspondence shared between you and the company with regard to your complaint.
iSupply Energy endeavours to resolve your complaint at the same time as they confirm receipt of it. In case they are unable to do it and would need to carry out additional investigations, then they will make it clear to you through email. More information about the company’s complaints procedure can be found on their website.
iSupply Energy Priority Services Register Number
0120 261 2161
To speak to a member of the customer service team for Priority Services Register (PSR), call the iSupply Energy priority number helpline
0120 261 2161. They keep a confidential register of priority service customers who, because of being of pensionable age, having a disability or a long-term ill health, need information or advice on the special services available to them. iSupply Energy provides free services to eligible customers who request it. These services include password scheme to protect your security, third party representative for correspondence, as well as provision of quarterly meter readings. The Priority Services Register also helps to identify households that may require additional assistance in the case of an emergency such as loss of supply and to quickly and easily provide advanced warning and extra help in in the case of a planned interruption to your supply.
iSupply Energy Collections Helpline
0120 261 2236
Dial the iSupply Energy contact number collections 0120 261 2236 if you are looking to get in touch with a member of their Collections Team. This is the dedicated contact phone number that you can call if you are having difficulty paying your bills. If you would like to make a payment over the phone or are having difficulty paying the outstanding balance on your account, you can get it done through this phone number. Aside from giving them a call, you also have the option to visit the Support and Advice For Paying Bills section of iSupply Energy’s website. This web page will provide you with some useful information about what the company can do to help you.
iSupply Energy Electricity Prepayment Meter
0845 658 9655 *Up to 9p/minute and access charge*
For any questions or concerns that you may have with regard to your electricity prepayment meter, call the iSupply Energy customer service telephone number 0845 658 9655 *Up to 9p/minute and access charge*. If your enquiry is relating to your gas prepayment meter, then the contact phone number that you can call is 0845 124 5366 *Up to 9p/minute and access charge*. Alternatively, you can make an enquiry by sending them an email at [email protected].
Contact iSupply Energy UK Through Social Media
- LinkedIn: https://www.linkedin.com/company/isupplyenergy
- iSupply Facebook: https://www.facebook.com/iSupply
How to Find the iSupply Energy Contact Phone Numbers
Visit the company’s website at http://www.isupplyenergy.co.uk/ if you are looking for the iSupply Energy customer service telephone numbers. Click on the Contact Us link at the top of the web page, and then you will be directed to the page where you will be able to get the iSupply Energy contact number helpline that you need. On this web page, you will also be able to find some other ways that you can do to make an enquiry and reach one of the company’s customer service representatives.
iSupply Energy Careers
iSupply Energy is looking for helpful and motivated people to join them. If you are looking to work and become a part of their team, you can visit the iSupply Energy jobs page to find out more about their current career vacancies.
