DPD Phone Numbers

  • Company Name: DPD
  • Main Contact Number: 0871 976 0470
    Calls to 0871 numbers cost 13p per minute plus your phone company access charge.
  • HQ Address: Roebuck Lane, Smethwick, B66 1BY
  • Opening Hours: Monday to Friday, 9am to 9pm, Saturday and Sunday, 8am to 4pm
  • Website: www.dpd.co.uk
dpd

DPD Direct contact Number: 0871 976 0470
Calls to 0871 numbers cost 13p per minute plus your phone company access charge.

 

Department Contact Number Opening Hours
Customer Service, Complaints 0121 275 0500 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Customer Service, Complaints 0844 556 0560 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Sales 0121 336 4900 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Jayne Manley – Credit Management Team Leader 0117 937 8126 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Jayne Manley – Credit Management Team Leader Extension 118126 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Eloise Chard – Credit Management Clerk 0117 937 8131 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Eloise Chard – Credit Management Clerk Extension 118131 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Patrick Earl – Credit Management Clerk 0117 937 8125 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Patrick Earl – Credit Management Clerk Extension 118125 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Alan Serjeant – Credit Management Clerk 0117 937 8130 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Sneha Shivanand – Credit Management Clerk 0117 937 8134 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Sneha Shivanand – Credit Management Clerk Extension 118134 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Laura Wring – Acting Credit Management Team Leader 0117 937 8133 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Laura Wring – Acting Credit Management Team Leader Extension 118133 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Andy Burland – Credit Management Clerk 0117 937 8122 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Andy Burland – Credit Management Clerk Extension 118122 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Laisha Mansfield – Apprentice 0117 910 5074 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Laisha Mansfield ? Apprentice Extension 115074 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Aziz Rahman – Credit Management Clerk 0117 937 8127 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Aziz Rahman – Credit Management Clerk Extension 118127 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Michael Wilson – Credit Management Clerk 0117 937 8136 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Michael Wilson – Credit Management Clerk Extension 118136 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Kali Page – Acting Credit Management Team Leader 0117 937 8124 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Kali Page – Acting Credit Management Team Leader Extension 118124 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Siobhan Luck – Billing Clerk 0117 937 8153 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Siobhan Luck – Billing Clerk Extension 118153 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Stephanie Scutt – Credit Management Clerk 0117 937 8129 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Stephanie Scutt – Credit Management Clerk Extension 118129 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Bob Seymour – Credit Management Clerk 0117 937 8128 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Bob Seymour – Credit Management Clerk Extension 118128 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Kim Wallwin – Credit Management Clerk 0117 937 8139 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Kim Wallwin – Credit Management Clerk Extension 118139 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Lisa Hunt – Credit Management Team Leader 0117 937 8138 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Lisa Hunt – Credit Management Team Leader Extension 118138 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Rachel Dawson – Credit Management Clerk 0117 937 8123 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Rachel Dawson – Credit Management Clerk Extension 118123 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Ria Edwards – Credit Management Clerk 0117 937 8132 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Ria Edwards – Credit Management Clerk Extension 118132 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Erica Geldart – Credit Management Clerk 0117 937 8117 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Erica Geldart – Credit Management Clerk Extension 118117 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Juliet Vowles – Strategic Claims Agent 0117 937 8135 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Juliet Vowles – Strategic Claims Agent Extension 118135 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Keeley Stone – Claims Team Leader – DPD 0117 937 8115 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Keeley Stone – Claims Team Leader ? DPD Extension 118115 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Kane Hart – Claims Agent 0117 910 5059 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Kane Hart – Claims Agent Extension 115059 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Tara Herbert – Claims Agent 0117 937 8114 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Tara Herbert – Claims Agent Extension 118114 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Jasmine Holt – Claims Agent 0117 910 5071 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Jasmine Holt – Claims Agent Extension 115071 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Bobby King – Claims Agent 0117 937 8113 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Bobby King – Claims Agent Extension 118113 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Mathilda Webb – Claims Agent 0117 937 8119 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Mathilda Webb – Claims Agent Extension 118119 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Mitchell Tomlin – Claims Agent 0117 937 8143 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Mitchell Tomlin – Claims Agent Extension 118143 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Stationery Orders 0845 9 505 505 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Existing Claims 0844 824 0510 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Existing Claims 0117 910 5009 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm
Direct Debit Mandate 0117 910 5010 Monday to Friday, 9am to 9pm,Saturday and Sunday, 8am to 4pm

DPD UK Customer Service Number 0121 275 0500

Contact DPD UK customer service number 0121 275 0500 for your general concerns. Another number to dial to reach their customer service is 0844 556 0560. Another option to send them your general concerns is by sending them an email using their email form. You will be asked for your name, delivery postcode, reference number, sender’s reference, mobile number and email address.

UK’s favourite parcel delivery company

Write as much details as you can on the comment box of the form so you could get immediate and appropriate help. You may also check out their help page to get the answers to the frequently asked questions on the site. On this page, you would also find a feature that lets you track the parcel that you sent or are expecting to receive. Enter your reference number and postcode on the appropriate field to track your parcel. If you wish to pick up your parcel in a shop, use this DPD Pickup Shop Finder tool to search for participating stores within your area or area of the recipient that you would be sending the parcel to. To look for their local depot, use their Depot Finder.

They also have a page where you could check service disruptions in specific areas to determine if your delivery is affected. If you want them to update your information or your preferences for their marketing, send them an email at [email protected]. You may also write to them at the following address:

DPDgroup UK Ltd, Roebuck Lane, Smethwick, B66 1BY

DPD UK Phone Number for Sales 0121 336 4900

Forward sales, pricing and order questions to DPD UK phone number 0121 336 4900. Another to call for this is DPD UK telephone number 0845 9 505 505. This is also the same helpline number to call for stationery orders. If shipping less than five items, go to https://www.dpd.co.uk/content/products_services/interlink_direct.jsp and click on the “ship now” button at the bottom of the page. There are also various online forms that you could use for your various concerns including stationery orders. To request for prices, use their price request form. New customers who prefer to contact them via online form instead of calling DPD UK helpline may use this form for their inquiries.

DPD UK Number for Existing Claims 0844 824 0510

Direct existing claims for lost or damaged items to DPD UK number 0844 824 0510. Another number to call is DPD UK number 0117 910 5009. Check out this guide about making a claim for parcel loss or damage. Note that claims must be logged within 14 days of the items being dispatched, while formal claims must be made within 28 days. If you were not sent a claim form, contact DPD UK customer service immediately at 0844 556 0560. Another number to call to connect with them is 0121 275 0500.

If you like to submit a DPD claim, visit this page: https://www.dpd.com/lv_en/home/terms/claims/submit_claim

Submit a claim dpd

There are also direct DPD UK customer service numbers for claims team leaders and agents on their site. This includes Juliet Vowles at 0117 937 8135, Keeley Stone at 0117 937 8115, Kane Hart at 0117 910 5059, Tara Herbert at 0117 937 8114, Jasmine Holt at 0117 910 5071, Bobby King at 0117 937 8113, Mathilda Webb at 0117 937 8119, and Mitchell Tomlin at 0117 937 8143.

DPD UK Help Number for Credit 0117 937 8126

Call DPD UK helpline number 0117 937 8126 for credit questions. They have weekly, bi-weekly and monthly invoice options. Get to know more about these options and their formats at http://www.dpd.co.uk/content/my_dpd/invoice_options_solutions.jsp. Aside from calling this number, you may also send your general credit inquiries to [email protected] or send if by fax to 0121 647 0869. There are also specific people that take care of credit issues and queries and their numbers are posted on their website.

To connect with credit management team leader Jayne Manley, dial DPD UK telephone number 0117 937 8126. There are also acting credit management team leaders to talk to including Laura Wring that you can call at 0117 937 8133 and Kali Page with phone number 0117 937 8124.

There’s also strategic accounts credit management team leader Lisa Hunt that you could reach at DPD UK phone number 0117 937 8138.  Various credit management clerks are also available. They are Eloise Chard with 0117 937 8131, Patrick Earl with DPD UK phone number 0117 937 8125, Alan Serjeant with phone number 0117 937 8130, Sneha Shivanand with 0117 937 8134, and Andy Burland with 0117 937 8122.

They also have an apprentice that you could talk to, Laisha Mansfield, whom you can call at 0117 910 5074. Other credit management clerks to speak with are Aziz Rahman at 0117 937 8127, Michael Wilson at 0117 937 8136, Stephanie Scutt at 0117 937 8129, Bob Seymour at 0117 937 8128, Kim Wallwin at 0117 937 8139, and Rachel Dawson at 0117 937 8123. More credit management clerks and the direct numbers to connect with them are Ria Edwards at 0117 937 8132, and Erica Geldart at 0117 937 8117.

DPD UK Contact Number for Billing 0117 937 8153

Direct billing concerns and questions to DPD UK contact number 0117 937 8153. The direct DPD UK number to call billing clerk Siobhan Luck is also posted on their site, which is 0117 937 8153. There’s also a form for sending your payment queries and it’s available at https://www.dpd.co.uk/forms/query_a_payment.jsp. DPD UK has different payment options and customer support can explain to your more about it if you have further concerns. One of their payment options is direct debit and a mandate is needed for this, which can be done by calling DPD UK telephone number 01179 105 010. Other payment options are checks and BACS. BACS payments can be sent to the following address:

15th Floor Castlemead Lower Castle Street Bristol, BS1 3AG

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Customer Services Centre based in Smethwick

Finding DPD UK Contact NumbersDPD UK contact page

In order to find DPD UK contact numbers, go to their website at http://www.dpd.co.uk/. Unlike most sites, it doesn’t have a “contact us” link on the homepage as you need to click on the “help” menu on top of the page, choosing any of the topics, and clicking on Contact DPD. You may also just go directly to this link https://www.dpd.co.uk/content/how-can-we-help/contact.jsp. You will find their main number for customer service on this page, as well as a link to send them an email by completing their online form. The said form is also accessible at https://www.dpd.co.uk/forms/customer-service-enquiries-general.jsp. There are other numbers that you would find in different pages when you browse the site, aside from the ones on their contact us page. The easiest and quickest way to find these other DPD UK helpline numbers is by typing “contact us” on the search feature on the upper right side of the website. This would give you results, some of them containing the numbers that you may contact.

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