Hermes Phone Numbers

  • Company Name: Hermes
  • Contact Number: 0330 333 6556
  • HQ Address: Capitol House, 1 Capitol Close, Morley, LS27 0WH
  • Opening Hours: Monday to Friday, 8am to 8pm, Saturday to Sunday, 8am to 6pm
  • Website:

myHermes customer service telephone numbers can be found on their website at Hermes customers service and contact number is: 0330 333 6556 – this is a UK number of Myhermes tracking and customer service – Get a human response press #1 and then press #5. In order to find this contact number on Hermes website, you need to Scroll down to the bottom of the web page, then click on the Myhermes Help link. On the frequently asked questions section of the site, click on ‘How do I contact myHermes’, and it will provide you with the my Hermes contact number helpline, email address, and the other ways that you can do to get in touch with a member of Hermes customer service team.

Here is a list of all of Hermes (and “Myhermes” as some will call them) different contact numbers and different customer service departments:

Department Contact Number Opening Hours
Customer Service 03 Number 0330 333 6556 Monday to Friday, 8am to 8pm, Saturday to Sunday, 8am to 6pm
Track Your Parcel, myHermes Complaints Number 0330 333 6556 Monday to Friday, 8am to 8pm, Saturday to Sunday, 8am to 6pm
Complete Savings Membership and Cancellation Queries 0800 389 6960

*Free number*

Monday to Friday, 8am to 8pm, Saturday to Sunday, 8am to 6pm
Local Sales Team for Business 0330 333 7756 Monday to Friday, 8am to 8pm, Saturday to Sunday, 8am to 6pm

my hermes contactmyHermes Customer Service Phone Number

Call myHermes customer service telephone number – 03 number:
0330 333 6556  if you would like to get in touch with one of my Hermes representatives. This is the contact phone number that you can call for any general questions or concerns that you have with regard to the products or services that they offer. Prior to calling the customer service team, you also have the option to check the faqs page on the company’s website for my Hermes most commonly asked questions. This will help you to save time and find out if your enquiry has been already answered on Hermes website.

Other Ways to Contact myHermes UK

Aside from calling the my Hermes contact number helpline, you can also make an enquiry by sending my Hermes an email at [email protected]. Alternatively, you can send your enquiries to myHermes by filling in the email contact form on their website with the required information. All you need to do is put in your email address, the subject of your email, and your message. You can attach any document to your email as long as it is relevant to your query.

hermes contact details

Contact myHermes through Live Chat

Apart from sending an email to myHermes UK and completing the company’s email contact form, you can also enquire using myHermes live chat option on their website. To use this option, you will need to provide my Hermes with the required details such as the subject of your enquiry, your first and last name, your email address and your parcel ID. Make sure that you do not enter any payment information, such as your debit or credit card number , or account password details when sending your enquiry or chatting with one of their agents.

myHermes live chat is available from Monday to Friday, 8am to 8pm, and Saturday to Sunday, 8am to 6pm.

myhermes chat hours

myHermes UK Customer Service Address

If you would prefer to make an enquiry by post, then you can send a letter to the following myHermes UK address.

Hermes Parcelnet Ltd. Capitol House 1 Capitol Close Morley LS27 0WH

Upon receipt of your enquiry, myHermes customer service team will aim to get back to you as soon as they can.

myHermes Track Your Parcel and Customer Complaints Number 0330 333 6556

  • In order to find out more about the tracking update of your parcel, call the myHermes tracking number 0330 333 6556 to gain access to myHermes UK automated tracking service.
  • Alternatively, your parcel can be tracked easily online using your parcel reference number or your Hermes tracking number. The tracking number is the 16-digit barcode that’s printed on the label. If you are the one who sent the parcel, you need to click on the Your Shipment link to get more information. If you are the recipient of the parcel, then click on the Track a Parcel link, then click on Go.
  • You can submit the details of your complaint to the Customer Relations Team via email at Hermes email address [email protected]. Make sure to include a contact number where possible for an efficient resolution.
  • 0330 333 6556 is also the myHermes number to call if you are not satisfied with the delivery or service that you have received from the company and would like to make a complaint. They have trained and dedicated staff to deal with issues in the most efficient manner and resolve any problems to your satisfaction. If you are not happy with the response that you have received and would like to have your myHermes complaint reviewed, the company’s Customer Relations Team is available to carry out further investigation on your complaint.

myHermes Complete Savings Membership and Cancellation 0800 389 6960 (Free Number)

Call myHermes telephone number 0800 389 6960 free number if you would like to cancel your Complete Savings membership. Alternatively, you can request membership cancellation either by sending an email to Hermes at myHermes UK Complete Savings email [email protected] or by filling in and submitting the membership cancellation form.

When you get yourself signed up for the myHermes UK Complete Savings membership, you will be eligible to get a discount on your next order. If you cancel your membership within the first 30 days after signing up, you will not owe anything.

After the first 30 days, Complete Savings will bill a particular amount per month to the debit or credit card that you have provided. For any further questions or concerns that you have with regard to this membership, as well as how the membership cancellation works feel free to call the myHermes contact number helpline during their business hours.

myHermes Local Sales for Business Telephone Number 0330 333 7756

For any enquiries that you may have with regard to business, call the myHermes telephone number 0330 333 7756. Alternatively, you can also send your business account requests to Hermes via email at [email protected] or [email protected].

If you are looking to introduce new customers to your business and extend the range of services that you offer, send an email to Hermes customer service team for ParcelShop at [email protected]. Through this contact email, you can find out more about the company’s growing ParcelShop network. If you would like to be your own boss and have the freedom to work around your schedule, visit to know more about joining myHermes UK’s network of self-employed couriers.

myHermes Jobs

myHermes UK has some jobs that you can apply for if you would like to make some extra cash. If you would like to earn some extra money and work for the second largest parcel delivery company in the United Kingdom, then you can visit the Hermes careers page. Here you will be able to find out more about their current job vacancies as well as the perks of being part of an award winning team.

Hermes Corporate Client Contact

If you are a corporate client interested in Hermes companies and services, you can make an enquiry by filling in the corporate client email contact form with the required information on their website. Using the form, you will be asked which one you are interested in (services or Hermes company) and will need to select a subtopic.

Corporate uk

After typing in your message, you will be asked to provide my Hermes with your contact details so that they can get in touch with you. Select the title that is appropriate for you, for instance Ms., Mrs., or Mr., then enter your first and last name, your company name, your email address and your contact phone number.

myHermes UK Press Office Team Contact

For any media enquiries that you may have, you can visit the Hermes Press Releases page to see if you can get the information that you need on Hermes website. To get more information regarding Hermes upcoming events or conferences, visit the company’s Events page. Alternatively, you can get in touch with the Hermes Press Office Team by filling in Hermes Press Contact form. Note that this is a contact request for the members of the press only. If you have a query with regard to your Hermes parcel delivery, call a representative on the myHermes customer service telephone number or send an email to myHermes customer service team. If you are making an enquiry about a parcel that you have ordered from an online retailer, you will have to contact my Hermes directly.

Contact my Hermes UK Through Social Media

Apart from calling the myHermes customer service telephone number, sending myHermesan email and chatting with a member of Hermes online customer support team, you can also connect with myHermes UK through myHermes social media accounts. Here is a list of the company’s accounts on Twitter, Facebook and more.

myHermes ParcelShop Finder

Hermes has their ParcelShop finder located on their website, which you can use if you are looking for your local Hermes parcel branch. They have more than 4,000 locations all over the United Kingdom. To find your nearest myHermes parcel shop, simply enter your location (town or postcode) in the search box and then click on the search icon.

myHermes Log In and Registration

Existing Hermes customers can sign in to their online account through the company’s login web page. If you are new to myHermes, you can register for a new account using their account registration page. With an Hermes account, you can enjoy fully tracked service with flexible cover levels that suit you, courier collections direct from your door, more than 5,000 ParcelShops nationwide, and the ability to make a payment online and print your own label.

myHermes UK Customer Complaints Procedure

When you make a complaint, the team will acknowledge it right away, so that you can rest assured that is has been received. Then, your complaint will be reviewed by myHermes UK Customer Relations Team.

You can make a complaint to my Heremse through this email:  [email protected]

If they can resolve the complaint right away, they will contact you with a final response. Should they need to investigate your complaint further, they will keep you informed of the progress until a resolution has been made and they can issue a final response. You can read more about Hermes complaints here.

In case you are still not happy with the resolution to your complaint, you have the option to appeal a final response and it will be further reviewed by the company’s Customer Relations Manager. You will receive a response from my Hermes within 5 working days, and will advise you of whether the previous decision has been upheld or over-ruled.

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