The main customers phone number that you can call for your questions or concerns relating to Flow Energy UK is 0800 092 0202. For gas or electricity emergencies, check the other contact phone numbers below.
Flow Energy Contact Numbers
|Department||Contact Number||Opening Hours|
|Customer Service, Quote, Complaints||0800 092 0202||Monday to Friday, 8am to 8pm|
|Flow Energy Training Centre||0800 092 0277||Monday to Friday, 8am to 8pm|
|Gas & Carbon Monoxide Leaks Helpline||0800 111 999||Monday to Sunday, 12am to 11.59pm|
|North Scotland Power Cut Helpline||0800 300 999||Monday to Sunday, 12am to 11.59pm|
|South Scotland Power Cut Helpline||0845 272 7999||Monday to Sunday, 12am to 11.59pm|
|North East England Power Cut Helpline||0800 668 877||Monday to Sunday, 12am to 11.59pm|
|North West Power Cut Helpline||0800 195 4141||Monday to Sunday, 12am to 11.59pm|
|Yorkshire Power Cut Helpline||0800 375 675||Monday to Sunday, 12am to 11.59pm|
|East Midlands Power Cut Helpline||0800 056 8090||Monday to Sunday, 12am to 11.59pm|
|West Midlands Power Cut Helpline||0800 328 1111||Monday to Sunday, 12am to 11.59pm|
|Eastern England Power Cut Helpline||0800 783 8838||Monday to Sunday, 12am to 11.59pm|
|South Wales Power Cut Helpline||0800 052 0400||Monday to Sunday, 12am to 11.59pm|
|Southern England Power Cut Helpline||0800 072 7282||Monday to Sunday, 12am to 11.59pm|
|London Power Cut Helpline||0800 028 0247||Monday to Sunday, 12am to 11.59pm|
|South East England Power Cut Helpline||0800 783 8866||Monday to Sunday, 12am to 11.59pm|
|South West England Power Cut Helpline||0800 365 900||Monday to Sunday, 12am to 11.59pm|
|North Wales, Merseyside and Cheshire Power Cut Helpline||0845 272 2424||Monday to Sunday, 12am to 11.59pm|
Flow Energy Customer Service Number
0800 092 0202 Free Number
As a Flow customer, if there's anything you don't understand on your bill then call our customer service team on 0800 092 0202 for help
— FlowEnergy (@FlowEnergyUK) July 16, 2015
Call the Flow Energy number: 0800 092 0202 free number if you would like to get in touch with a member of Flow customer service team.
This is the dedicated contact phone number that you can call for any questions or concerns that you may have with regard to the products or services that they offer. If you are looking to get a quote, dial this phone number or do it online on their website.
When you are getting a quote online, you will need to provide a number of information, such as your postcode, your email address (optional), and an offer code, if you have any. This will help the Flow Energy customer service team to tell you how much you could save with Flow. It would also be really helpful if you had your most current home energy bill to hand.
Aside from calling the Flow Energy customer service telephone number, there are some other ways that you can do to send your enquiries to them. You can submit your questions or concerns to them online by filling in the email contact form on their website or by sending them an email at [email protected]. Alternatively, you can use the live chat facility on the company’s website to reach one of their customer support representatives. If you would prefer to make an enquiry by post, then write a letter to them at the Flow Energy address below:
- Customer Services Flow Energy North Felaw Maltings 48 Felaw Street Ipswich Suffolk IP2 8PN
In case you are not satisfied with the product or service that you have received from the company and would like to make a complaint, call the Flow Energy customer service telephone number during their working hours. If you need to contact them outside of their opening times, you can leave them a message or drop them an email at [email protected] and they will deal with it and get back to you as soon as they are back in the office. Alternatively, you can send your complaint to them by post at the following Flow Energy address:
- Complaints Flow Energy North Felaw Maltings 48 Felaw Street Ipswich Suffolk IP2 8PN
Flow Energy Complaints Procedure
Flow Energy UK aims to resolve every complaint as efficiently as possible. If it is evident that your complaint is particularly complex or serious, they will make sure that a senior member of the team is dealing with the issue.
Complaints can be complicated and the investigation may take time, but the company will make sure to keep you up-to-date with exactly what is going on so that you will be aware of how things are progressing. If you feel that Flow Energy is not dealing with your complaint in the way that you would like, call the Flow Energy main customer service number, and ask to speak to a Customer Service Manager. Once they have resolved your complaint, they will apologise, explain why it happened and what they are doing to sort things out. The company may offer compensation or a goodwill gesture should they consider it appropriate.
If you would like to get independent advice, contact Citizens Advice on 0845 404 0506 or log on to their website at www.adviceguide.org.uk. They provide a free, independent and confidential service
After 8 weeks, if your complaint is still unresolved to your satisfaction, or if Flow Energy has sent you their deadlock letter, you have the option to refer your complaint to the independent Energy Ombudsman. Call them on 0330 440 1624, or send them an email at [email protected]. Alternatively, visit their website at http://www.energy-ombudsman.org.uk/. If you would like to send your complaint to them by post, write to Ombudsman Service: Energy, PO Box 966, Warrington, WA4 9DF.
Flow Energy Training Centre Telephone Number 0800 092 0277 Free Number
In order to speak to a member of the company’s training centre, call the Flow Energy number 0800 092 0277 free number. Their various courses run continuously in their state-of-the-art training facility in Cheshire. Apart from giving them a call, you can send any questions or concerns that you may have relating to the Flow Energy Training Centre by email at [email protected]. You can also sign up online for your free training anytime. Fill in the registration form and the company will get in touch with you to book you on.
Flow Energy Gas & Carbon Monoxide Leaks Helpline 0800 111 999 Free
To reach the 24-hour National Gas Emergency Hotline, call the Flow Energy number 0800 111 999 free number. This is the dedicated contact phone number that you can call if you think you can smell gas or you have a gas leak. You can also dial this phone number to ask for help if you are worried that fumes containing carbon monoxide are escaping from a gas appliance.
Flow Energy UK Power Cut Contact Numbers
To report that you are experiencing a power cut, you will need to get in touch with the electricity network operator for your area directly. You can call one of these phone numbers if there is a power issue affecting your local area.
- North Scotland: SSE Power Distribution – 0800 300 999 free number
- South Scotland: SP Energy Networks – 0845 272 7999
- North East England: Northern Powergrid – 0800 668 877 free number
- North West: Electricity North West – 0800 195 4141 free number
- Yorkshire: Northern Powergrid – 0800 375 675 free number
- East Midlands: Western Power Distribution – 0800 056 8090 free number
- West Midlands: Western Power Distribution – 0800 328 1111 free number
- Eastern England: UK Power Networks – 0800 783 8838 free number
- South Wales: Western Power Distribution – 0800 052 0400 free number
- Southern England: SSE Power Distribution – 0800 727 282 free number
- London: UK Power Networks – 0800 028 0247 free number
- South East England: UK Power Networks – 0800 783 8866 free number
- South West England: Western Power Distribution – 0800 365 900 free number
- North Wales, Merseyside & Cheshire: SP Energy Networks – 0845 272 2424
Flow Energy Media Centre Contact Email
For press releases, send an email to the Flow Energy media enquiries team at [email protected]. You can send a message to this email address if you are enquiring about company logos and images, if you need product information or if you would like any other information.
Contact Flow Energy UK Through Social Media
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How to Find the Flow Energy Contact Phone Numbers
Customers who have any queries can find the Flow Energy customer service telephone numbers on their website. Go to their official site at Flowenergy.uk.com, then scroll down to the bottom of the web page. Click on the Contact Us link under Help column, and you will be directed to the web page where you will be able to get the Flow Energy contact detils that you are looking for. In addition to phone numbers, the web page will also provide you with the other ways that you can do to reach the company’s customer service team.