MBNA Phone Number List

  • Company Name: MBNA
  • Contact Number: 03456062062
  • HQ Address: Stansfield House, Chester Business Park, Chester CH4 9QQ
  • Opening Hours: Monday to Sunday, 12am to 11.59pm
  • Website: www.mbna.co.uk

Direct MBNA Contact Number:
0345 606 2062
More MBNA different customer service helplines with opening hours

Department Contact Number Opening Hours
Customer Service, Lost and Stolen Cards, Pay via Debit Card, Direct Debit Set up 0345 606 2062 Monday to Sunday, 12am to 11.59pm
All Calls Outside the UK +44 1244 659 005 Monday to Sunday, 12am to 11.59pm
Credit Card Applications 0800 068 8788 Monday to Sunday, 12am to 11.59pm
Balance or Money Transfers 0800 933 944 Monday to Sunday, 12am to 11.59pm
Financial Hardship Assistance Team 0800 028 0690 Monday to Sunday, 12am to 11.59pm
Press Office Team 0124 457 4136 Monday to Sunday, 12am to 11.59pm
Customer Complaints Team 0800 062 062 Monday to Sunday, 12am to 11.59pm
LifestyleProtect Existing Policyholders Assistance, Cancellation, Claims 0800 587 0525 Monday to Friday, 8am to 6pm
Extra Cash Existing Policyholders Assistance, Cancellation 0800 169 2619 Monday to Friday, 9am to 5pm
Extra Cash Claims 0800 169 2618 Monday to Friday, 9am to 5pm, Saturday, 9am to 12pm
Travel Assistance Services (International SOS Assistance Limited) 0800 085 5928 Monday to Sunday, 12am to 11.59pm
Medical and Travel Assistance Services (Aspire Insurance Advisers Limited) 0800 783 5505 Monday to Sunday, 12am to 11.59pm

How to Find the MBNA Contact Phone Numbers

In order to find the MBNA customer service numbers, go to their website at https://www.mbna.co.uk/. Scroll down to the bottom of the page, then click on the Contact Us link. It will take you to the page where you have to scroll down a bit to get the MBNA telephone number that you are looking for.


MBNA General Enquiries Contact Number Helpline 0345 606 2062

Call the MBNA customer service number 0345 606 2062 for general enquiries about the products and services offered by MBNA. This is also the phone number to dial if you need to report that your card has been lost or stolen. Additionally, you can make a payment using a debit card or set up a Direct Debit through this contact number. If you are calling from outside the UK, dial +44 1244 659 005. Those who have hearing difficulties can access the typetalk telecommunication on 18001 03456 062 062.

Aside from calling the MBNA contact phone number, your enquiries can also be submitted by filling out their email contact form. To make an enquiry by post, write to the following address:

MBNA Limited PO Box 1004 Chester Business Park Wrexham Road Chester CH4 9WW

To make a payment through cheque, mail it to the address below:

Card Services Thynne Street Bolton BL11 1AZ

Remember to make your cheque payable to MBNA Limited, and include your card number on the front of the cheque at the top left-hand corner.

Apart from the different ways to get in touch with the MBNA customer service team, you might also want to check through the FAQs section that can be found on their website and see if your question is already answered. This will help you save time, and at the same time, get an answer to your enquiry in an instant.

MBNA Credit Card Applications Customer Help Number 0800 068 8788 Free Number

If you would like to apply for a credit card over the phone, contact the MBNA customer service number 0800 068 8788 free number. MBNA offers a wide range of credit cards that vary in features and benefits. They have been issuing credit cards in the UK for more than 20 years now, working with the world’s best-known brands to provide their customers with a wide selection of great benefits and services.

Unlike most other credit card issuers, MBNA will discuss with you about the product that you are likely to be accepted for prior to you completing a full application and going through a full credit research. On select MBNA credit cards, you can do a simple eligibility check before submitting a full credit card application. There is no need to worry as this will not affect your credit rating. To do this you will need to provide them with your name, address, date of birth, housing status, mortgage or rent payment amount, as well as your employment status and income. These details will help them calculate and assess your eligibility for the credit card you have chosen.

If you would like to use MBNA co-branded credit cards in your business, send them an email at [email protected] and they will let you know if they can be of help.

MBNA Balance or Money Transfers Customer Service Number 0800 933 944 Free Number

Contact the MBNA customer service number 0800 933 944 free number to make a balance or money transfer. MBNA provides you with a great range of balance transfer credit cards with introductory rates and longer-term low interest rates. Transferring your balance to MBNA is quick and easy, for you will just need to provide the account number of the card that you want to transfer, the provider and amount and they will do the rest.

When it comes to money transfer credit cards, you can also select from a wide range with introductory rates and longer-term low interest rates that stay low. Transferring funds to your current account is easy and fast. You just need to have your bank information to hand, as well as the amount that you would like to transfer.

MBNA Financial Hardship Assistance Team Telephone Number 0800 028 0690 Free Number

Call the MBNA customer help number 0800 028 0690 free number if you are experiencing financial difficulties. They will be working with you to find a repayment plan that works best for you and them. Alternatively, you can download their Income and Expenditure form and once you are done filling it out, return the form to the following address:

Customer Assistance PO Box 30 Chester CH4 9FD

MBNA Press Office Team Customer Helpline 0124 457 4136

For journalists who have any media enquiries, contact the MBNA customer service number 0124 457 4136. This is the dedicated phone line of the Press Office Team. Alternatively, your enquiries can be sent through email at [email protected].

MBNA Customer Complaints Team Contact Phone Number 0800 062 062 Free Number

Dial the MBNA contact phone number 0800 062 062 free number if you are not happy with the service you have received and would like to make a complaint. You can also use their secure online form to submit your complaint, or write to the following address:

Customer Advocates Office MBNA Limited Chester Business Park Wrexham Road Chester CH4 9FB

To help them resolve your complaint as quickly as possible, make sure to include the following information in your letter:

  • Your full name and address
  • Your preferred contact number
  • Your 16-digit credit card number and any useful reference
  • What has gone wrong and when it happened
  • What you would like us to do in order to resolve your complaint

MBNA will work to resolve any complaint that they received within 56 days, and they will keep you updated of their progress. If they were not able to resolve your complaint within the given time frame, or you are not happy with their final response, you have the option to refer your complaint to the Financial Ombudsman Service and request for them to further review the issue. Call them on 0800 023 4567 free number or 0330 123 9123. Alternatively, you can visit their website at http://www.financial-ombudsman.org.uk/ or email them at [email protected]. If you would prefer to write them a letter, you can send it to the following address:

The Financial Ombudsman Service Exchange Tower London E14 9SR

MBNA LifestyleProtect Existing Policyholders Assistance Customer Help Number 0800 587 0525 Free Number

Contact the MBNA telephone number 0800 587 0525 free number for general enquiries with regard to your LifestyleProtect policy. While MBNA Limited no longer offers LifestyleProtect or any form of Payment Protection Insurance, existing policyholders can ask for assistance through this phone number. For assistance and cancellation, dial this number and press option 2. If you need to make a claim, call this number then press option 1.

MBNA Extra Cash Existing Policyholders Contact Phone Number 0800 169 2619 Free Number

Call the MBNA customer help number 0800 169 2619 free number if you would like to ask for assistance or cancel your policy. While MBNA Limited no longer offers Extra Cash protection, existing policyholders can still make an enquiry using this contact number. To make an Extra Cash claim, dial 0800 169 2618 free number.

MBNA Travel Assistance Services Contact Number Helpline 0800 085 5928 Free Number

Dial the MBNA contact phone number 0800 085 5928 free number for travel assistance services provided by International SOS Assistance (UK) Limited. If you are calling from outside the UK, call +44 2087 628 118.

For MBNA American Express Travel Card Annual Multi Trip Travel Insurance policyholders, dial 0800 783 5505 free number. This type of insurance is administered by Aspire Insurance Advisers Limited. For those who are calling from abroad, dial +44 2087 628 150. To make a travel insurance claim, call +3531 261 2002 from Monday to Friday, 9am to 5pm.

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