Severn Trent Phone Numbers

  • Company Name: Severn Trent Water
  • Contact Number: 0345 750 0500
  • HQ Address: Severn Trent plc, 2 St John's St, Coventry, CV1 2LZ, United Kingdom
  • Opening Hours: Monday - Friday 8:00 am - 9:00 pm, Saturdays 8:30 am - 5:30 pm
  • Website: www.stwater.co.uk
Severn Trent Department Contact Number
Customer Service 0345 750 0500

*Local rate*

Emergency 0800 783 4444
*Free number*
New Connections 0800 707 6600
*Free number*
Meter Reading Assistance 0345 709 0646
Finance Service Centre 0247 771 5904
Commercial Business Team 0345 608 0107
Business Water And Wastewater Management 0845 034 0864
*9p/minute+access charge*
Recruitment Team 0247 771 6799
New Talent Team 0247 632 3260
Media Team 0247 771 5640
Media Team After Office Hours 0345 602 0659
General Queries 0247 771 5000
Trust Fund 0121 355 7766
Business Accounts Team 0345 604 1080

Severn Trent Customer Service 0345 750 0500

Severn Trent customer service contact number is 0345 750 0500. This Severn Trent customer services number is available Monday – Friday 8:00 am – 9:00 pm and Saturdays 8:30 am – 5:30 pm. Do not contact on the Christmas day, Boxing Day, or the New Years day although you can contact Severn Trent customer care on bank holidays. Alternately, visit Severn Trent water contact us message form for online contact.

Severn Trent plc is a British water company and provides water and sewerage services in the United Kingdom as well as the United States and mainland Europe, located at the following Severn Trent headquarters address:

2 St John’s St,
Coventry,
CV1 2LZ,
United Kingdom

Visit Severn Trent UK website to learn about the service offered. Similarly, Severn Trent customer services address to get in touch by post is

Severn Trent Water Ltd
Providence Row,
Durham,
DH1 1RR
United Kingdom

Live chat menu is available on Severn Trent contact us page in addition to links to Severn Trent Twitter and Severn Trent Facebook. Remember, Severn Trent help for disabled is available on Severn Trent priority services page.

Visit Severn Trent customer login page to access your account online. Customers can pay bills online, manage account information, and send online requests after successful login. Further, Severn Trent my account registration page provides access to new customer registration. Enter your Severn Trent Water account number along with postcode to begin registration. Dial above Severn Trent customer service contact number in case you need assistance with login or registration.

Severn Trent Emergency Freephone 0800 783 4444

Severn Trent emergency freephone number is 0800 783 4444. This Severn Trent customer care number is available 24 hours a day, seven days a week. Contact Severn Trent customer helpline to report problems like

  • Water leakage
  • Drain issues
  • Cover or lid problems
  • Water supply issues
  • Foul water quality
  • Other concerns

Similarly, learn about planned improvements, finding the WaterSafe plumber, and tracking of your job by visiting Severn Trent in my area page. Alternately, visit Severn Trent report a problem form page to report a problem online.

Further, visit Severn Trent in my area form page to report a problem using the interactive menu. This page also has a search tool to learn about updates about the local work.

Severn Trent New Connections Freephone 0800 707 6600

Severn Trent new connections freephone number is 0800 707 6600. Contact on the above number from Monday – Friday 8:00 am – 9:00 pm and Saturdays 8:30 am – 5:30 pm to request permission for a new connection to water mains or public sewer. Alternately, send your requests to Severn Trent customer service email address [email protected] for approval.

Approval for new sewer or water connection is necessary for new houses, house renovations, or while replacing an existing supply. Visit Severn Trent house renovation – new connections page to learn about the application and approval process and other important factors for consideration. Similarly, above Severn Trent contact number is suitable to report a change of use affecting existing bill. Contact Severn Trent water UK phone number in case you need assistance. Further, visit Severn Trent apply for a water meter form page to apply online. Remember, you need your STW account number and postcode for online application.

Severn Trent Meter Reading Assistance 0345 709 0646

Severn Trent contact number for requesting assistance for meter reading is 0345 709 0646. Remember, Severn Trent customer services opening hours for meter reading assistance are from Monday – Friday 8:00 am – 9:00 pm and Saturdays 8:30 am – 5:30 pm. At times, accessing outdoor meters is difficult due to its location or other problems like the heavy cover. Contact on the above Severn Trent UK contact number to request assistance for meter reading in such cases. Visit Severn Trent how to find and read your meter page to learn more.

Alternately, visit Severn Trent update meter reading from page for online reading submission. Remember, you need STW account number and postcode to proceed in case you prefer to submit the reading without login.

Severn Trent Finance Service Centre 0247 771 5904

Severn Trent contact number for the Finance Service Centre is 0247 771 5904. Retailers can contact Severn Trent helpline from Monday – Friday 8:00 am – 9:00 pm and Saturdays 8:30 am – 5:30 pm to enquire about invoices. Alternately, send your requests for invoices online to Severn Trent contact email [email protected].

Visit Severn Trent retailers page to learn more. Retailers need to visit Severn Trent SWIM-Pool portal login page or Severn Trent Planned/Unplanned portal login page to submit bilateral forms or learn about updates about submissions and live updates on unplanned or planned interruptions. Contact your Retail Account Manager for user ID and password on the above Severn Trent phone number.

Severn Trent Commercial Business Team 0345 608 0107

Severn Trent contact number for commercial business team is 0345 608 0107. Commercial business team is available Monday – Friday 8:00 am – 9:00 pm and Saturdays 8:30 am – 5:30 pm. Alternately, send your enquiries to Severn Trent customer care email [email protected].

Visit Severn Trent tankered trade waste page to learn about

  • Available services and Customer benefits
  • Process for obtaining discharge approval
  • Charges for tankered waste
  • Severn Trent contact details for tankered waste centres
  • Waste site locations and site opening times
  • Risk assessment and credit application forms
  • Tankered waste approval application form

Dial the above Severn Trent contact number 0345 608 0107 to get in touch with the commercial business team in case you need assistance.

Severn Trent Business Water And Wastewater Management 0845 034 0864

Severn Trent contact number for business water and wastewater management team is 0845 034 0864. Send your enquiries to business water and wastewater management via email to [email protected]. Alternately, Severn Trent UK address to contact the Services team by post is

Severn Trent Services,
PO Box 6468,
Coventry,
CV3 9NT,
United Kingdom

Severn Trent centre location address is

Severn Trent Centre,
2 St John’s Street,
Coventry,
CV1 2LZ,
United Kingdom

Severn Trent Recruitment Team 0247 771 6799

Severn Trent contact number for the recruitment team is 0247 771 6799. Alternately, contact Severn Trent recruitment team online via email at [email protected]. Visit Severn Trent careers page to search and apply for jobs. This page has links to overview, job search, returning candidates, our people, graduates, and apprentices, why choose us, how we recruit, and careers FAQs.

Severn Trent New Talent Team 0247 632 3260

Severn Trent contact number for new talent team is 0247 632 3260. Contact new talent team via email at [email protected].

Forward your enquiries about

  • Graduate programme
  • Undergraduate programme
  • Apprentice programme
  • Job openings
  • Assistance for applying for a job

Severn Trent Media Team 0247 771 5640

Severn Trent media team contact number is 0247 771 5640. Alternately, forward your requests for media and press updates online via email to [email protected]. Remember, above Severn Trent contact telephone number or Severn Trent contact address for online contact is available only for journalists. Therefore, do not contact for general enquiries or requests about water or sewer services offered by Severn Trent. Press team is available 24 hours a day, seven days a week. However, Severn Trent emergency phone number to contact the press team after the office hours is different.

Severn Trent Media Team After Office Hours 0345 602 0659

Severn Trent media team phone number for after office hours contact is 0345 602 0659. Visit Severn Trent news page to learn about the latest press releases and media content. Remember, this page has links to

  • News releases
  • Facts and figures
  • Media library

Further, you can search for news based on date or topic using the search tool available on the above page.

Alternately, forward your queries or requests online using Severn Trent ask a question form. Remember to select the correct topic from the drop down menu and provide as much information possible for faster response from Severn Trent customer advisor attending your request.

Severn Trent General Queries 0247 771 5000

Severn Trent contact number for general queries is 0247 771 5000. Remember, Severn Trent helpdesk is available on the above number from Monday – Friday 8:00 am – 9:00 pm and Saturdays 8:30 am – 5:30 pm. Contact Severn Trent on the above number for general enquiries about bill payments, moving house, reporting a problem, or assistance for pipes and drains.

Further, use Severn Trent moving house form to send your request online. Keep your STW account number, existing postcode, new address, and contact information ready before visiting the form page.

Send your requests for priority services using Severn Trent priority services register form. Severn Trent offers extra support to customers with medical conditions, mobility needs, visual impairment, mental health problems, or temporary support requirements. Use the above form to learn about your eligibility for priority services. Get in touch with the Severn Trent emergency helpline 0247 771 5000 to learn more about eligibility and approval process.

Severn Trent Trust Fund 0121 355 7766

Severn Trent Trust Fund contact number is 0121 355 7766. Remember, Severn Trent help for low-income customers is available through the trust fund. Forward your request for Severn Trent help with bills payment online via email to [email protected]. Alternately, visit Severn Trent trust fund page to learn more and apply online for a grant. A customer from the Severn Trent coverage area and unable to meet the cost of water charges can apply for help through the trust fund.

Severn Trent Business Accounts Team 0345 604 1080

Severn Trent contact number for business accounts team is 0345 604 1080. This Severn Trent contact number business is available Monday through Friday 8:30 am to 5:30 pm. Alternately, contact Severn Trent business accounts team online via email at [email protected] to inquire if you qualify for any of the business tariffs. Business customers cannot apply online while moving premises.

Contact Severn Trent Online Via Email

Wholesale Market Unit – Send your general enquiries to Severn Trent wholesale market unit online via email at [email protected]. Visit Severn Trent retailers page to learn more.

New Connections Team – Contact Severn Trent new connections team via email at [email protected]. Visit Severn Trent altering your property or supply page to learn more.

Standpipe Queries – Email Severn Trent [email protected] for standpipe enquiries and hydrant locations. Visit Severn Trent standpipe page to learn more about hiring standpipes and other requirements.

Report Suspicious Activity – Email to [email protected] to report suspicious activity involving misuse of hydrant. Visit Severn Trent hydrant misuse page to learn more about how to report and precautions required. Map to hydrant locations is available on Severn Trent hydrant app page.

Commercial Waste Support Team – Email Severn Trent [email protected] to forward your queries about trade effluent. Contact Commercial Waste Support Team by post at

Severn Trent Water Limited
Commercial Waste Support Team
P.O. Box 51, Raynesway,
Derby,
DE21 7JA,
United Kingdom

Marketing Team – Email marketing team at [email protected] to forward your queries for advertising with Severn Trent Water Limited.

Contact Severn Trent on Social Media

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