Vanquis Bank Direct Contact Number: 0330 099 3000
Vanquis Bank customer service numbers
|Department||Contact Number||Opening Hours|
|Customer Service, Customer Action Team||0330 099 3000||Monday to Friday, 8am to 8pm, Saturday, 9am to 5.30pm|
|QuickCall (24/7 Automated Telephone Service)||0162 323 2323||Monday to Sunday, 12am to 11.59pm|
|Lost, Stolen and Damaged Cards||0800 783 9003||Monday to Sunday, 12am to 11.59pm|
|Lost, Stolen and Damaged Cards Overseas||+44 1614 444 495||Monday to Sunday, 12am to 11.59pm|
|Card Activation Team||0800 781 9660||Monday to Friday, 8am to 9pm, Saturday, 9am to 5.30pm|
|Repayment Option Plan||0330 099 3010||Monday to Friday, 8am to 8pm, Saturday, 9am to 5.30pm|
|Financial Difficulties Customer Support Team||0330 099 3002||Monday to Friday, 8am to 8pm, Saturday, 9am to 5pm|
How to Find Vanquis Bank Contact Phone Numbers
In order to find the Vanquis Bank customer service numbers, go to their website at https://www.vanquis.co.uk/. Scroll down to the bottom of the page, then click on the Contact Us link, and it will take you to the web page where you can get the Vanquis Bank telephone number that you are looking for.
Vanquis Bank Customer Service Team Contact Phone Number
Call Vanquis Bank customer service number for any questions or concerns that you may have with regard to your card, and if you are having problems completing your online application. Through this contact number, you can make a one off payment towards your balance with a Debit Card, or set up a Continuous Payment Authority or Direct Debit for regular payments. Please keep in mind that it takes 2 to 3 working days for your payment to reach your account through this method.
This is also the Vanquis Bank contact phone number you can use to get in touch with their Customer Action Team if you have any complaint about the service provided to you by Vanquis Bank. To submit your queries by post, you can use the following addresses:
For general enquiries and if you need to send something to the company, write to their customer service address below:
Vanquis Visa Card Customer Services PO Box 399 Chatham ME4 4WQ
To submit your complaint by post, send it to:
Customer Action Team
Freepost RSBJ-HULA-XLGG PO Box 399 Chatham ME4 4WQ
Aside from calling customer service team on the Vanquis Bank customer help number, you can also access the bank’s QuickCall or automated telephone service on 0162 323 2323 to get your balance and credit limit information. This phone number can be contacted at any time of the day, 7 days a week.
Vanquis Bank is a credit card company that is based in the UK. As a responsible lender, they aim to provide you with a line of credit that best suits your needs and ability to manage your account. New customers will start with an easy to handle credit limit between £150 and £1,000. It is possible for you to get a credit line increase after your fifth statement, and it could also increase further every 5 months, for a maximum limit of £4,000. In order to be eligible for a credit line increase, you have to use your current credit line without going over the limit, and always make your payments on time.
The bank offers a wide range of credit cards to cater to your requirements, and it is very easy to apply for a Vanquis Bank Visa Credit Card. All you need to do is submit an application online by filling in their application form. They may be able to provide you with a quick decision within a minute, and they will definitely confirm receipt of your application within a minute as well as the following steps involved. There is no charge to apply for a credit card, and if you are approved, there is no annual fee.
When your application is reviewed by Vanquis Bank, your circumstances will be taken into consideration and you will be provided with a line of credit that they think you will be able to manage. In case they set your credit limit higher than how much you would like, just let them know and they will lower it for you. Over time, the company will review your account, and they may offer you a larger amount of credit limit if your account has been well maintained.
Should you change your mind after having your application approved and receiving your line of credit, you have 15 days to cancel your credit card agreement with Vanquis Bank. This can be done either over the phone or by post. You will need to repay them any outstanding credit or interest on your account balance within 30 days. Interest will accrue on a daily basis from the credit being drawn down to the balance being repaid off. You can request for your account to be closed at any time, as long as you already repaid them any credit, interest and unpaid charges.
Your Vanquis Bank Visa Card can be used anywhere Visa is accepted in the United Kingdom, outside the country, and online. Every month, the bank will send you your statement showing the date and location of each purchase that you have made, any cash that you have withdrawn along with the payments that they have received from you. This will help you in terms of keeping track of your spending.
Apart from calling the Vanquis Bank customer service phone number, you can make a payment with your debit card online towards your account by just clicking on the ‘pay my card’ link on their website. It will take you to the web page where you have to click on ‘Register Debit Card’ and follow the instructions shown on your screen. Please keep in mind that it may take 3 to 5 working days for your payment to reach your account. You can also make a payment via eVanquis, the bank’s online account servicing. You need to sign up first to be able to pay through their secure online service. This will also allow you to view your account balance online and get access to your statements.
Should you fail to make your minimum payment or do it late, you will be charged a late payment fee. Vanquis Bank customer service team will get in touch with you to discuss your account and any impact it may have on your minimum payments in the future.
You can call customer service if you would like to request to add another card holder. This can be done as long as your account has been open no less than 6 months, you have a credit line of at least £500, and you have managed your account well. Note that you also need their authorization for you to give their information to Vanquis Bank, and you will be held liable for the account, how it is used, and all transactions.
Vanquis Bank Lost, Stolen and Damaged Cards Contact Number Helpline 0800 783 9003 Free Number
To report that your card has been lost, stolen or damaged, contact Vanquis Bank customer service phone number 0800 783 9003 free number. If you are calling from outside the UK, the contact number to dial is +44 1614 444 495. One of the bank’s customer service representatives will be available to answer your call any time of the day, and do the necessary process to help prevent your account from being used in unauthorized or fraudulent transactions.
Vanquis Bank Card Activation Team Customer Help Number 0800 781 9660 Free Number
In order to activate your card, call Vanquis Bank contact phone number 0800 781 9660 free number. Once your card application is accepted, the bank will send you your new card and welcome pack to your home address. You will need to call them on this contact number to confirm receipt and activate your new card. You can also do this by accessing their 24/7 automated telephone service.
Vanquis Bank Repayment Option Plan Customer Help Number 0330 099 3010
If you would like to discuss the Repayment Option Plan offered by the company, call Vanquis Bank telephone number 0330 099 3010. Repayment Option Plan provides you with some of the helpful tools that you may need in order to protect your hard earned credit score during certain difficult financial situations. This allows you to have your account frozen for up to 24 months, use a Lifeline every 12 months, take a Payment Holiday, and receive text alerts to help you in terms of managing your account.
Vanquis Bank Financial Difficulties Customer Support Team Contact Number Helpline 0330 099 3002
Contact Vanquis Bank customer service phone number 0330 099 3002 in case your circumstances change and you are experiencing financial difficulties. If you are having trouble paying your bill, the customer support team can be contacted through this phone number. They will see what they can do to help and provide you with the available options that they have for you.
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