Iceland Contact Numbers: Iceland Card, Deliveries, Foods and Customer Service

  • Company Name: Iceland
  • Contact Number: 0800 328 0800
  • HQ Address: Iceland Foods Ltd., Second Avenue, Deeside Industrial Park, Deeside, Flintshire, CH5 2NW
  • Opening Hours: Monday to Friday, 8am to 9pm, Saturday, 8am to 8pm, Sunday, 8am to 6pm
  • Website:

Iceland Free Contact Number – direct:
0800 328 0800

Iceland Contact Numbers

Department Contact Number Opening Hours
Customer Service Free 080 Number 0800 328 0800 Monday to Friday, 8am to 9pm, Saturday, 8am to 8pm, Sunday, 8am to 6pm
Customer Service Fax 0124 481 4531 Monday to Friday, 8am to 9pm, Saturday, 8am to 8pm, Sunday, 8am to 6pm

How to Find the Iceland Contact Phone Numbers

Customers who have general enquiries can find the Iceland customer service telephone number on their official website. Go to, and then scroll down to the bottom of the web page. Click on the Contact Information link under the Customer Service column located on the right side of the web page. You will then be directed to the web page where you can get the Iceland contact number helpline that you are looking for. The web page will also provide you with some other useful information about the company, such as the other ways that you can do to get in touch with them.


Iceland Customer Service Team Contact Phone Number 0800 328 0800 Free Number

Call Iceland customer service telephone number 0800 328 0800 free number for any questions or concerns that you have with regard to the product or service that they offer. This is also the contact phone number to call if you would like to provide feedback or comment about a particular Iceland store or offer. You can also discuss your business related queries through this contact phone number. Prior to getting in touch with a member of their customer service team, you can check the faqs page on their website for the most commonly asked questions about anything related to their company. You may refer to this web page to find out if your question has been answered on their site already.


Aside from calling the Iceland contact number helpline, there are other methods that you can use to send your enquiries to the company’s customer service team. You can submit your queries to them by sending a letter through fax on 0124 481 4531, or online by filling out the email contact form with the required details on their website. If you are looking for your local Iceland branch, you can use the Iceland store finder on their website. This will also help you to locate Iceland stores all over the country. All you need to do is enter the town name, city name or postcode to find your nearest Iceland store. If you would prefer to make an enquiry by post, then write to the Iceland head office below:

Iceland Foods Limited Second Avenue Deeside Industrial Park Deeside Flintshire CH5 2NW

Founded in 1970, Iceland is one of the United Kingdom’s fastest growing, best known and most innovative retailers, recognised as one of the best companies to work for in the country. It is a unique British food retailer with more than 800 stores all around the UK, an additional 40 owned or franchised stores across Europe and a global export business. Iceland UK is also known as the country’s frozen food expert delivering high quality food at reasonable prices with a wide range of product selection, from frozen food to fresh fruits and vegetables to a variety of healthy beverages. For any questions about the company’s history or services, feel free to call the Iceland customer service telephone number during their opening times.

Iceland UK is always looking to hire helpful , friendly and talented people to help them build an even more successful business. They want bright, motivated people who would like to work for a company that values enthusiasm and attitude as much as qualifications and experience. Iceland UK has a huge range of opportunities to offer in store and in their head office departments. If you are looking to work for them and become part of their growing team, visit the Iceland jobs page to find out more about their current career vacancies. On this web page, you will also be able to find the details on how to apply for the role.

The Iceland customer service telephone number is also the dedicated helpline for any questions or concerns that you have with regard to your Bonus Card. Iceland UK offers their Bonus Card to help save you money on your shopping, and provide you with exclusive entry into their fantastic competitions. It comes with the benefit of home delivery, and it can also be used for your savings. Anyone can have a Bonus Card. Call the Iceland customer service telephone number if you would like to order one or if you would like to make some changes on the details of your card. Alternatively, you can pick up a temporary card next time you are in store and register your details online. In case your Bonus Card has been lost or stolen, you will need to call the Iceland contact number helpline as soon as possible so that they can immediately block your card and prevent it from being used fraudulently. Upon reporting that the Bonus Card is not in your possession, Iceland will send you a new card and key fob with a new number as well.

Every time you use and swipe your Bonus Card, you will automatically be included into Iceland’s monthly prize draw. There are also additional competitions and prize draws throughout the year in which you can join. Make sure to always bring your Iceland Bonus Card with you, as only transactions made with a valid Bonus Card will gain entry into their monthly prize draw. Plus, you will only be able to put savings into your Iceland Bonus Card if you have it with you.

You also have the option to save money directly into your Iceland Bonus Card. All you have to do is tell the cashier the amount of money that you would like to save and they will load it directly into your Bonus Card for any time you would like to spend it. You will need to allow up to 48 hours for your savings to appear on your card. If it still does not show on your card after 48 hours, call the Iceland customer service telephone number to ask for help from one of their representatives. You can also add or spend your savings online by adding your Bonus Card to your online account.

As mentioned above, the benefits that you can get when you have a Bonus Card include Iceland Home Delivery. If you do not have a Bonus Card, you will need to spend a certain amount in store if you would like Iceland to deliver your shopping to you in one of their special refrigerated vans at a schedule that suits you. But if you are an Iceland Bonus Card holder, then you can avail of Home Delivery for free, without having the need to meet a certain amount. Iceland Home Delivery is available within a 10-mile radius of their store. The order delivery times vary by individual store, but in most cases, you can select from 2-hour slots between 10am and 8pm. The available Iceland delivery times can be found on a sign at the front of each Iceland store. If you have any other questions with regard to Iceland’s product delivery, dial the Iceland contact number helpline.

Iceland also has their charitable foundation to help make life better for people – families, adults and children, national and local. They raise funds for good causes, which also helps to build their team spirit and strengthen their relationship with customers and suppliers. Every year, Iceland chooses a lead charity as the main focus of their fundraising, though they also support local good causes nominated by their store colleagues. Iceland aims to support charities that their people, customers and suppliers can relate to, and where they can make a big difference through raising public awareness as well as money. If you would like to find out more about Iceland Foods Charitable Foundation, call the Iceland contact number helpline. To make a donation online, go to the Iceland Foods Charitable Foundation page through the Just Giving website. From there, you can choose whether to make a one-time or monthly donation. You will also be given an option to leave a message with your donation and choose whether you would like your name to be included or not. If you would like to submit a support request, send it via email to [email protected].

In order to gain access to Iceland’s financial statements, quarterly conference calls, and announcements of their group, log in to your Iceland online account through their Investor Relations page. If you have not signed up for an account yet, complete the form on their registration page. For any enquiries that you may have relating to online account registration, send them an email at [email protected].

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