Zalando Phone Numbers

  • Company Name: Zalando
  • Contact Number: 0203 059 8139
  • HQ Address: Zalando SE Tamara-Danz-Str. 1 10243 Berlin Germany
  • Opening Hours: Monday to Sunday 8:00 am to 8:00 pm
  • Website:
Zalando Department Contact Number
Customer Service 0203 059 8139
*Local rate*
Gift Voucher Cancellation Free Number 0800 472 5995
*Local rate*
Customer Service Fax 0203 355 8328
*Local rate*
Corporate fax +49 (0) 30 2759 46 93
Corporate Contacts +49 (0) 30 2000 88 400
Corporate Communication +49 (0) 30 2096 81 484
Fashion PR +49 (0) 30 2000 88 585
Affiliate Partner Programs +49 (0) 30 2000 51 562

Zalando Customer Service 0203 059 8139

The Zalando customer service contact number is 0203 059 8139. First thing to remember is that the call centre at Zalando is available every day between 6:00 am to 10:00 pm.

Zalando_customer_service_contact_number 1

Further, Zalando SE is an online retailer of shoes and fashion wear for men, women, and kids. Its registered office is located at

Zalando SE
Tamara-Danz-Str. 1
10243 Berlin

Therefore, visit Zalando website for buying clothing, shoes, sports accessories, and premium brands.

However, get in touch with customer service in case you need assistance for

  • Placing orders
  • Returns and refunds
  • Deliveries
  • Payments
  • Gift cards
  • Account management
  • Sizing for clothing and shoes

Additionally, you can send an email to customer service at Zalando at [email protected] when you need help.


Likewise, another option to seek assistance from the customer service at Zalando is instant chat. Access this instant chat menu from the contact and help page. Moreover, reps at Zalando are available to respond to your queries between 8:00 am to 8:00 pm on all weekdays.

Zalando Gift Voucher Cancellation Free Number 0800 472 5995

Zalando gift voucher cancellation free number is 0800 472 5995. Moreover, this free number is available for customers on all weekdays including Saturdays and Sundays between 8:00 am to 8:00 pm. Zalando offers personal and corporate gift cards. Further, you can order these cards by email or post. Similarly, information on available services for buying gift cards is available on the gift vouchers page on the Zalando website.


Therefore, existing Zalando customers can call the above number to cancel a gift card.

Of course, you need to request a cancellation prior to redeeming the card. Likewise, a gift card is considered as redeemed when you use it to make a payment for an order instead of using any other methods of making the payment.

Zalando Customer Service Fax 0203 355 8328

Zalando customer service fax number is 0203 355 8328. Sending a fax request to Zalando customer service is necessary when you need to send copies of supporting documents.

However, remember that this is a fax number. Therefore, you may need to request the operator to give a fax tone to continue during the normal business hours.

Zalando Corporate Fax +49 (0) 30 2759 46 93


Zalando corporate fax number is +49 (0) 30 2759 46 93. Again, a fax sent to this number reaches Zalando registered office in Berlin. However, you can forward your communication to this fax number when you need to get in touch with the Berlin registered office.

Zalando Corporate Contacts +49 (0) 30 2000 88 400

Zalando corporate contacts number is +49 (0) 30 2000 88 400. Therefore, customers requiring assistance from the corporate or registered office of Zalando need to contact on the above number.


Additionally, getting in touch with Zalando on this number is suitable for

  • Queries about Zalando and its operations in the United Kingdom
  • Know more about Zalando’s assortments
  • Enquiries about orders placed at Zalando website
  • Information about facilities and services offered at Zalando for individual and corporate customers
  • Forwarding sponsoring requests

Zalando Corporate communication +49 (0) 30 2096 81 484

Zalando corporate communication number is +49 (0) 30 2096 81 484. Moreover, the corporate communications department at Zalando registered office offers the assistance for any queries about the operations at Zalando.


The information about trade and business press contacts in addition to contact over the phone is available as follows.

  • Email Address – Send an email at [email protected] for forwarding your requests for support or information from the corporate communications team at Zalando.
  • International Spokesperson – Kristin Dolgner is an international spokesperson at Zalando. Likewise, you can get in touch with Kristin by sending an email at [email protected]. Similarly, you can send a direct message to Kristin by following @kDolgner on the Twitter.
  • UK Spokesperson – Matteo Bovio is the spokesperson for the United Kingdom at the corporate communications team at Zalando. Therefore, you can contact Matteo by sending an email at [email protected]. Send your queries and requests for information about Zalando UK to Matteo on this email address.

Zalando Fashion PR +49 (0) 30 2000 88 585

Zalando fashion PR number is +49 (0) 30 2000 88 585. In fact. knowing more about lifestyle and fashion press is possible when you get in touch with the Fashion PR department at Zalando on the above number.


Moreover, customers, press reporters, and other media enthusiasts need to contact the Fashion PR department in the following ways in addition to contacting over the phone.

  • Senior PR & Communications Manager IT – Christian Meister is the senior manager of PR & Communications. Then, contact Christian at [email protected] for your Fashion and PR queries about the UK, ES, and PL.
  • PR & Communications Manager – Leanna Thomas is the PR & Communications manager at the Zalando. Similarly, you can write an email to Leanna at [email protected]. Then, you can get in touch with Leanna for your Fashion PR queries about the UK and PL as well.

Zalando Affiliate Partner Programme +49 (0) 30 2000 51 562

Zalando affiliate partner programme number is +49 (0) 30 2000 51 562. Moreover, the affiliate partner programme at Zalando offers opportunities to promote products online and earn sales commission. In fact, interested individuals need to visit partner how it works page to know more about the features and benefits.


Further, you can contact Zalando on the above number or send an email at [email protected] to forward your enquiries.

What Are Other Email Addresses Available To Contact Zalando?

  • Corporate Responsibility – The CR or corporate responsibility department is reachable at [email protected] email address. Therefore, forward your queries on this email address.
  • Partner Programme – Zalando partner programme accommodates various partners to offer a broader product range to customers. Further, individuals and organisations interested in participating in the partner programme need to send their requests and supporting documents by email at [email protected].
  • Brand Cooperation – The brand management department is reachable at [email protected]. Therefore, get in touch with Zalando for cooperation or request inclusion in Zalando store by sending your requests to this email address.

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