Primark Phone Numbers

Primark Department Phone Number
Primark Customer Service 0118 960 6300
Primark Customer Service for Business 0371 200 0648
Fashion Media Enquiries 0207 323 9620
Primark Media Enquiries for Spain and Portugal +34 910 508 600
Primark Media Enquiries for Ireland +353 188 805 00
Individual Stores
Oxford Street (West) 0207 495 0420
Leeds Trinity 0113 234 0788
Manchester 0161 923 4772
Belfast 0289 024 2288
Cardiff 0292 022 0605
Aberdeen 0122 421 3828
Liverpool 0151 709 4635
Newcastle 0191 261 5093

Primark Customer Service Number 0118 960 6300

If you need to contact Primark customer service in the U.K., use this local rate number: 0118 960 6300 – opening hours Monday to Friday, 9am to 5pm.

Primark Business Enquiries 0371 200 0648

primark business enquiries

For business enquiries, feel free to submit them by calling the Primark business helpline number 0371 200 0648. You can also place your order when you dial this number. It is available for calling from 8.30a.m. to 5.30p.m. Monday to Friday. If you are unable to reach them on this number, you can also fill out this online form to submit your enquiry or request. They promise that they will get back to you within four working hours. If you wish to order online, please fill out this form instead.

Primark for Business is the place you go to for the perfect choices for business gifts. They offer the most incredible fashion products at reasonable prices on the high street. By choosing Primark for Business, you are ensuring your staff with the best incentives to keep them happy and motivated.

The company offers a diverse range of fashion products on fairly affordable price. Their catalogue is inclusive of women’s wear, men’s wear, kids, home ware, accessories, beauty products, and confectioneries etc. In order to keep their products as cheap as possible, they do everything they can to make it possible. For example, they place orders in large numbers, which means low mark-up. They also do not advertise much. Instead, they let the customers do the talking for them.

Other than this, they offer the option for you to send a letter to them at this postal address:

Primark Stores Limited
Primark House 41
West Street, Reading

Nevertheless, they also have a comprehensive FAQ page that you can take a look at. Perhaps you may find that there is already an answer to your question, which can save you not only time, but money as well.

Primark Media Enquiries

primark media enquiries

To submit questions regarding fashion media to Primark, please contact the Primark phone number for fashion media enquiries on 0207 323 9620. Or you can opt for the email method by sending an email to this address: [email protected]. On both these contact methods, you should be addressing Sian Nash.

If you are located in Spain and Portugal and you wish to submit fashion media enquiries, feel free to call Alejandra De la Riva Sainz on +34 910 508 600. There is also an email address you can write an email to, which is [email protected].

Now, for the citizens in Ireland, the Primark help desk you ought to dial is +353 188 805 00. You will be reaching Katie Kelly. If you find emailing more preferable compared to calling, you can always send an email to this email address: [email protected].

Are you a member of the press? If so, you can always acquire more information by visiting this web page. In the event that you cannot find what you are looking for, then you can always get in touch with Marie Doyle by emailing her at [email protected]. She will try to be as transparent as possible to offer you the information you need for your story.

Primark Suppliers

It is highly understandable if you are unsure about the credibility of Primark products. Hence, they have provided you with the email address to reach out to Primark suppliers, which is [email protected].

Given that the company is a leading retailer in international clothing, they always keep a strict code of conduct that their suppliers are mandated to adhere to. If you have any questions at all, please do not hesitate to send an email to acquire more information.

Now, if you are looking to become a product supplier for Primark, you should first read their code of conduct. Then only should you submit your details by filling out this form. They will get back to you after running all the necessary research to prove that you are a suitable supplier.

Primark Jobs

Interested in building a career with Primark? Do not hesitate to send in a complete resume at this email address: [email protected]. The Primark Human Resources department will look over your resume thoroughly and determine if you are fit in their criteria. If you are, then they will definitely get back to you as soon as possible to let you know how to proceed. You can look for vacancies at Primark and see if there is any role that suits your skills.

You can either choose to work behind the scenes at the Primark head office, or join their team on their shop floors. Their head office job areas are inclusive of: administration, buying, corporate, design, digital, human resources, information technology, and merchandising etc. Being on their shop floor, however, will mean that you are to become the front line of fashion with direct contact with the customers.

Primark Stores

primark stores

The company has developed an online tool that allows you to locate the nearest Primark store in your local area. All of these stores are equipped with details regarding their contact numbers, addresss, and opening hours.

How to cancel a Primark order?

To make a refund, you should call the Primark customer care phone number, or visit the nearest Primark store. You are entitled to refund and exchange your Primark product within 28 days of purchase.

A full refund or exchange can only be fulfilled if your item is returned unused and complete with the original tags, provided with a valid receipt. The amount of money you paid will be refunded to you in the method of payment you utilized at the time of purchase. However, you ought to bear in mind that a refund to a debit or credit card can take up to five to ten working days.

Contact Primark via Social Media

primark blog

Primark offers numerous communication channels for you to get in touch with them, which are calling, emailing, and writing letters. However, these are not the only contact methods. They also offer you the option to get in touch with them via their social media accounts.

How to locate the Primark phone numbers easily?

primark contact us

If you are looking for a destination store that allows you to keep up with the latest fashion trends without making a dent in your bank, you came to the right place with Primark. The company is widely established as the fashion place to go in the United Kingdom.

To seek for Primark contact numbers, it is fairly easy. You only have to head over to the Primark website. At the bottom of the page, there will be a link that leads to the Customer Services section of the website. You can easily find the Primark telephone number there.

New Look Phone Numbers

New Look Department Contact Number
Customer Service 0344 499 6690
International Customer Service +44 800 0926 0926
Weymouth Head Office 0130 576 5000
Store Card Customer Service 0371 781 3051
Financial PR 0203 805 4822
Press and Media Relations 0203 219 7410

New Look Customer Service 0344 499 6690


New Look contact number is 0344 499 6690 local rate call. Monday to Saturday: 8:00am – 8:00pm; Sunday: 10am – 6pm. You need to contact New Look during various instances when you need assistance for

  • Ordering
  • Tracking orders
  • Cancellations and returns
  • Refunds
  • Discounts and promotions
  • Click and collect
  • Store location enquiries
  • Size guides
  • Login or registration related queries
  • E-receipts
  • Store card
  • Queries about mobile app

The mailing address for contacting New Look is

New Look Customer Services
New Look Retailers Ltd
Mercery Road,
Dorset DT3 5HJ

Customer service for the United Kingdom and international customers is available from Mondays to Saturdays between 8:00am to 8:00pm and Sundays between 10:00am to 6:00pm.

New Look International Customer Service +44 (0) 800 0926 0926

New Look international customer service number is +44 800 0926 0926. Customers from international destinations can contact customer service using this number on Monday to Friday between 8:30am – 9pm; Saturday between 8:30am – 8:30pm; and Sunday between 10am – 1pm. Additionally, the chat option is also open during these business hours.

New Look customers can also send email using the online form available right below the chat option. Using the online form to contact is simple. Select the subject of the email from the drop down menu and continue providing requested information in the fields. Click on send email button once you are ready.


However, you can chat with a customer service rep for fastidious response. You need to click on chat link. A new window pops up at the bottom left. Fill in your name, email address, and phone number and click on the next button to start chatting. It connects you to the first available rep.

New Look Weymouth Head Office 0130 576 5000


New Look Weymouth head office number is 0130 576 5000. The head office is located at New Look House, Mercery Road, Weymouth, Dorset DT3 5HJ, UK. It hosts various departments to support customer enquiries about

  • Press and media
  • Investor relations
  • Technical support
  • Product support
  • International destinations and deliveries

Customers can visit New Look Corporate web for finding the contact information for each department. Then select contact us link on the top right. The next page has detailed information about how to contact various departments for support. However, expand the menu by clicking the + icon on each department.

New Look Store Card Customer Service 0371 781 3051


New Look store card customer service number is 0371 781 3051. It is a credit card issued by Ikano Bank. Apply page on New Look web has detailed information about how to apply and what are the prerequisites. Additionally, you can apply online for a store card. Scroll down to the bottom after reading the information, select the box and click orange coloured apply box. The page has information about

  • Who can apply
  • What you need when you apply
  • Important considerations for you before you apply

Store card customer service is available from Monday to Friday between 8:30am – 9pm, on Saturdays between 8:30am to 8:30pm, and on Sundays between 10am – 1pm.

New Look Financial PR 0203 805 4822

New Look financial PR contact number is 0203 805 4822. This number belongs to Headland Consultancy as they handle New Look PR. Individuals interested in financial information about New Look need to contact this number.


Additionally, you can send your enquiries by email at [email protected]. This email address is dedicated to accepting and answering New Look financial PR enquiries at Headland.

New Look Press and Media Relations 0203 219 7410

New Look press and media relations contact number is 0203 219 7410. Information like reports, press releases, publications, or images is available for download on New Look web. You can locate these download links by visiting the contact us page on the corporate website. Expand the tab titled Press and find download links for reports and publications, press releases, and images.


Additionally, send email at [email protected] for any other enquiries or assistance. Contacting New Look corporate office is necessary to find out more about

  • Fashion press releases
  • Financial results
  • Annual reports
  • New Look product imagery

How To Locate New Look Stores In the United Kingdom?

New Look stores across the United Kingdom offer walk-in shopping experience and therefore follow these steps to locate the nearest store.

  • Visit New Look web
  • Locate and click on stores link on the top right next to sign in / register link
  • Select the country from the drop down menu in the first box once the new page opens
  • Then enter postcode or name of the town in the second box
  • Click on the go button to find the nearest store.

Similarly, New Look offers an automatic way to assist you in finding the nearest store. Visit the find a store link. Then click on the search button on the right to begin searching the nearest store to your current location. However, remember that you allow location access while using the automatic method of finding a store. Additionally, use the other method available on this page of entering postcode or name of the town to locate the store.

What Are The Ways To Contact New Look Customer Service Online?


New Look offers various online ways to contact customer service. Visit help centre on the New Look web. This page has answers to many commonly asked questions. Scroll down to locate ask your question section. This section has three methods for online contact.

  • Social Media – Use these Facebook or Twitter icons to start a conversation on social media. However, send PM for faster response as it never shares personal information with other users of the social media.
  • Chat – Link to chat with a customer service rep is available during the normal business hours. Click on the link to begin a conversation.
  • Email – Scroll down a little to find the email option. Select the email subject from the drop down menu and fill in the requested information in the boxes. Click on send email button once the form is duly filled. Standard response time is 24 hours when you contact by email.

What are the ways to shop at New Look?

Shopping at New Look is full of options for customers. Visit the click and collect page for finding these options online. New Look offers

  • Online Shopping – Visit New Look portal for online shopping
  • Click and Collect – shop online using computer or iOS mobile app and select Click & Collect option. The order reaches to the nearest store you select and you can collect it at your convenience.
  • Stores – Visit the store to shop.
  • Store Orders – You can place an order with the store in case you do not find the right fit or size. New Look delivers the order at your address.

Certain orders qualify for free shipping when placed online or at the store.

How To Login Or Register On New Look Website For Online Shopping?

Visit New Look website. Sign in / register menu is located at the top left. Select sign in if you already are registered. The next page requests your email address and password to login.


Click on the register link for new sign up. The page requests your personal and contact information. Provide student number if any for additional discount. Then select if you already have store card. Enter your password twice and click register now button to complete the registration.

What Are The Ways To Return A Product?


Visit help page on New Look website. Select returns link on the left. It is located under the returns and exchanges section. Customers can return products bought online, from stores, or from international locations. The returns page has three tabs with instructions on how to return the products. You can return the items by post by sending them to

New Look Returns
Ore Close
Lymedale Business Park
Newcastle Under Lyme
Staffs ST5 9QD
United Kingdom

Additionally, you can return them at the store, collect+, or doodle.

What Are The Available Payment Modes For Shopping At New Look?

New Look accepts various payment methods. You can shop using

  • New Look store card
  • Visa and Visa Electron cards
  • Maestro and Master cards
  • American Express cards
  • Diners Club cards
  • PayPal

What Are The Social Media Websites Available To Contact New Look Online?

New Look shares the social media on





Visit New Look at these social media websites for product information, promotions, discount offers, and the latest updates.

Similarly, customers can download New Look mobile app on iTunes store or Google Play to shop on the go. Download of the app is free.

How To Contact New Look Customer Service For Assistance?

New Look Limited is a fashion retailer with operations in the United Kingdom and many other countries worldwide. Customers may require assistance during and after shopping. Therefore, visit New Look web for support. Scroll down until you reach to help section in the left. Click on the first link Help & Contact Details. It takes you to the help centre. It has various options available for you including a link to contact us page on the right side. You will find following ways to contact the customer service in case you need assistance.

  • Customer service phone number
  • Mailing address of Weymouth office
  • Chat option for immediate support
  • Social media contact information
  • Online form for sending the email

Use the suitable type of contacting the customer service from these options. Typically, you will receive a reply to your email in around 24 hours from New Look customer service.

Metro Bank Phone Numbers

Metro Bank Department Contact Number
Customer Service – Personal Accounts 0345 080 8500
Customer Service – Business Accounts 0345 080 8508
Overseas Customer Service +44 (0) 203 402 8312
Investor Relations – Company Secretary 0203 402 8900
Investor Relations – Registrars 0371 384 2311
Broker Helpdesk 0203 427 1019
Media Team
Deborah Lewis 0203 427 1485
Tina Coates 0203 870 6109
Metro Bank Stores Across the United Kingdom
Aylesbury 0203 402 7860
Basildon 0203 402 7770
Basingstoke 0203 402 7960
Bexleyheath 0203 402 8920
Borehamwood 0203 402 7530
Brighton 0203 402 7830
Bromley 0203 402 7560
Cambridge 0203 402 7780
Cheapside 0203 402 7710
Chelmsford 0203 402 7930
Chiswick 0203 402 7610
Clapham Junction 0203 402 7910
Colchester 0203 402 7950
Croydon 0203 402 7570
Ealing 0203 402 7680
Earl’s Court 0203 402 7510
Eastbourne 0203 402 7940
Edgware 0203 402 7720
Epsom 0203 402 7750
Fulham Broadway 0203 402 7520
Guildford 0203 402 7660
Harrow 0203 402 7850
Hemel Hempstead 0203 402 7640
High Wycombe 0203 402 7590
Holborn 0203 402 7500
Hounslow 0203 402 7600
Kensington High Street 0203 402 7540
King Road 0203 402 7900
Kingston 0203 402 7700
Maidstone 0203 402 7890
Milton Keynes 0203 402 7740
Milton Keynes Oakgrove 0203 402 7760
Newbury 0203 402 7880
Orpington 0203 402 7820
Reading 0203 402 7620
Romford 0203 402 7630
Slough 0203 402 7670
Southall 0203 402 7870
Southend 0203 402 7790
St Albans 0203 402 7810
Staines 0203 402 7690
Sutton 0203 402 7650
Tottenham Court Road 0203 402 7550
Tunbridge Wells 0203 402 7840
Uxbridge 0203 402 7580
Wimbledon 0203 402 7920
Windsor 0203 402 7730
Wood Green 0203 402 7800

Metro Bank Personal Accounts Customer Service 0345 080 8500

The Metro Bank personal accounts customer service number is 0345 080 8500. Customers from the United Kingdom can call this number 24/7/365. Metro bank offers London based call centre to make this facility available. However, do not contact on this number in case you are a business customer as Metro bank has a separate customer service number for business customers.Customers can prefer to write email to Metro bank at

Customers can prefer to write email to Metro bank at [email protected] to report suspicious email or any similar attempt for fraudulent transaction related to your Metro bank account.

Contacting Metro bank is simple if you prefer to write them online. Therefore, visit the get in touch online link to access the form. Likewise, you will receive a reply within 24 hours. You need to select your topic, provide personal information, and write your message. However, do not forget to complete the word verification before sending the message.


Metro Bank Business Accounts Customer Service 0345 080 8508

Metro Bank business accounts customer service number is 0345 080 8508. Furthermore, this number is available 24/7 for customers from the United Kingdom.

Contacting Metro bank customer service for business customers is suitable for existing and new customers wanting information about

  • Opening a new business account with Metro bank
  • Migration of existing business account with other bank to Metro bank
  • Business deposits
  • Support for accounting
  • Loans and other borrowings available for business customers
  • Day-to-day business banking

Metro bank offers more information on available services and facilities on business customers page. You can visit any of the Metro bank stores in person to know more about these products. Metro bank offers stores locator link in the top left of the web page. Click on the link to access entire stores list as well as their address, contact number, and location on map. You can use the address or postal code on your device in case you are using a map application to locate the store. Similarly, you can use login menu on the top right for online access to services like

  • Personal and Business
  • New – Business Online Plus
  • New – Commercial Online Banking
  • Business Online Plus
  • Commercial Online Banking
  • Register and update your details

Metro Bank Overseas Customer Service +44 (0)20 3402 8312

The Metro Bank overseas customer service number is +44 (0) 203 402 8312. In fact, any personal or business banking customer can contact Metro bank while travelling outside the UK. Please remember that this line is only for overseas Metro bank customers. You can contact Metro bank for information about

  • Current accounts
  • Payments and cash management
  • Personal loans
  • Instant access deposit accounts
  • Metro bank private banking
  • Fixed term deposit accounts
  • Metro bank commercial mortgages
  • Client monies deposit accounts
  • Metro bank safe deposit
  • Sector services
  • Business tracker notice account
  • Current account
  • Metro bank internet banking

Similarly, you can use this Metro Bank customer service phone number or write to the London office in that case at

Metro Bank PLC
One Southampton Row,
London, WC1B 5HA


Metro Bank Investor Relations Company Secretary 0203 402 8900


Metro Bank investor relations company secretary contact number is 0203 402 8900. Investor relations page on Metro bank web hosts important financial information. Moreover, it also has contact information for shareholders. Also, you can email the company secretary at [email protected]. However, you can direct your email communication to [email protected] in case you need assistance from the investor relations support team. Additionally, Metro bank offers international number +44 (0)20 3402 8900 to contact this department.

Metro Bank Investor Relations – Registrars 0371 384 2311

Metro Bank investor relations number to contact the registrars is 0371 384 2311. Equiniti Limited is company registrars for Metro bank and they are located at

Equiniti Limited
Aspect House,
Spencer Road,
West Sussex BN99 6DA


Additionally, international customers can contact the registrars on the overseas number +44 (0)121 415 7095. Customers can contact the registrar for information about

  • Their shares holding at Metro bank
  • Change in name or address
  • Information about payment of dividends
  • Reporting lost share certificates.

What Metro Bank internet banking options are available for customers?

Metro bank offers various ways of banking for personal as well as business customers. Therefore, these facilities help customers to access account information or transact on the go. You can always visit any of the Metro bank stores in person Mondays through Sundays. Furthermore, Metro bank stores are closed only three days on Easter Sunday, Christmas Day, and New Year’s Day.

As a matter of fact, personal customers can avail banking facilities like

  • Personal internet banking
  • Mobile banking
  • Apple Pay
  • Android Pay™

Additionally, Metro bank ways to bank page for personal customers has more information about facilities offered as well as answers to frequently asked questions. Metro bank business customers can avail following banking facilities.

  • Business Mobile Banking
  • Business and Commercial Internet Banking
  • Apple Pay
  • Post Office®
  • Android Pay™

In fact, detailed information about banking facilities and frequently asked questions is available on ways to bank page for business customers.

Metro Bank Broker Helpdesk 0203 427 1019


Metro Bank broker helpdesk number is 0203 427 1019. It also has a page for intermediaries for providing more information about the intermediary mortgage business. However, interested customers can visit find nearest DBM link to contact business development management specialist for one-to-one contact. This page on Metro bank web offers additional facilities like intermediary login and new registration on mortgage portal.

How to find the contact information for Metro Bank Media Team?

Metro bank hosts a separate page for media enthusiasts and press reporters. The media page has information about the latest news and press releases. You can contact Deborah Lewis on 0203 427 1485 or Tina Coates on 0203 870 6109 for the updates.


Similarly, you can obtain the information online. Visit the about us page and then scroll down to locate the press link right next to careers link to find the contact information for Metro bank media team. However, send email to [email protected] in case you prefer to write to media team for press enquiries.

How to file a complaint with Metro Bank?

Metro bank offers give us feedback page to file a complaint. Especially, it hosts various ways to report a complaint. Personal or business customers can contact Metro bank by contacting the customer service number, visit the nearest store. Similarly, you can write to Metro bank CEO at the headquarters.


The address to send a complaint letter is

Craig Donaldson,
Chief Executive Officer
Metro Bank PLC,
One Southampton Row,
London, WC1B 5HA

Additionally, you can use the online form to report the grievance. This online form is located at the bottom of the page. Please ensure to provide detailed information about your grievance while submitting the form.


How to open a new account with Metro Bank?

Metro bank offers various types of personal, business, and credit account for customers. Likewise eligible UK, EEA or Swiss national can open a new account with Metro bank by providing required documents for proof of identity, address, and income. Visit what I need to open an account or apply for credit page on Metro bank web. This page has detailed information about the documentation and procedure. Opening an account online is not possible. Therefore, visit the nearest store with the documents for expedited account opening.

What is the process for Metro Bank online banking login?

Metro bank offers internet banking for customers having personal and business accounts. Please click on the red coloured login button on the right top on the web. It offers selection of your account type. Again, click on the appropriate link to proceed. You need to enter your username or 12-digit customer number on the next page. Of course, continue by entering the password and optionally you may require security number during login process. Also, personal or business banking customers need to visit login link to access internet banking.


How to contact Metro Bank on Social Media?

Personal or business banking customers can use social media to contact Metro bank. It is present on


Additionally, Metro bank offers mobile banking app for iOS and android phones. Therefore, visit mobile banking page for detailed instructions on how to download and use this app. Again, facilities offered are

  • Transaction and account balance information
  • Blocking or unblocking cards
  • Mobile payments

Wizz Air Phone Numbers

Wizz Air Department Contact Number
Existing Reservations 0330 977 0444
Investor Relations (Hungarian Number) +36 1 777 9324
Onboard Advertising 0208 144 2220

Wizz Air Customer Service 0330 977 0444


The Wizz Air customer service number is 0330 977 0444. This number is available from Monday to Friday, 10 am to 6 pm. Passengers from the United States can contact this number for:

  • Bookings and purchases
  • Assistance from customer service

However, please remember that passengers are entitled to pay a transaction fee in case they carry out transactions available online using the call centre. Visit call centre transaction fee page for more information.

Wizz Air Existing Reservations 0330 977 0444


The Wizz Air existing reservations number is 0330 977 0444. Passengers with existing reservations can contact on this number for assistance with:

  • Confirmation number
  • Flight route
  • Date of journey
  • Information about the passengers

Customers requiring special assistance can use this number to report the nature of help required 48 hours prior to the scheduled departure. However, Wizz Air may require a medical certificate from you in such case. Please remember that Wizz Air will not charge a transaction fee to passengers requiring special assistance. Additionally, you can visit frequently asked questions page for answers to commonly asked questions.

Wizz Air Investor Relations +36 1 777 9324

The Wizz Air investor relations phone number is +36 1 777 9324. If you do not want to call this Hungarian number then visit the investor relations page for online financial updates.


Tamara Mshvenieradze is the name of the contact person for financial media enquiries. You can send an email at [email protected]. Additionally, write to this email address for press information from Wizz Air for its operations in other countries. Visit news office online for media bytes and Wizz press office for the latest updates.

Wizz Air OnBoard Advertising 0208 144 2220

The Wizz Air onboard advertising number is 0208 144 2220. It offers onboard media boarding cards advertising. You may choose to send an email to [email protected] for more information.


How To Report Claims Or Complaints?

Wizz Air offers passengers an online form for filing complaints. You can prepare this online form in a few simple steps. You need to provide all:

  • Personal information
  • Reason for filing a claim or complaint from the drop down menu
  • Confirmation code
  • Flight particulars like date, number, and route
  • Detailed message

wizz air online_complaint_form

However, you need to accept privacy policy before clicking submit button. Wizz Air encourages you to use the call centre for urgent or time sensitive requests rather than filling and sending the online form for faster response. You can locate the call centre link right below the form.

What are the Procedures for Cancellation and Refunds?

Passengers may need to request cancellations and refunds under two circumstances. Firstly, due to disruption in flight service or secondly, due to the abrupt cancellation of the journey by the passenger. Visit the cancellation information page for particulars of how to proceed during the disruption of services.

Similarly, Wizz Air offers a refunds and compensation page for passengers that want to cancel their journey. However, the procedure is different for each case. Contact call centre to start the process instead of filling online claim form for faster response. Please remember that refunds are sent to your Wizz Air account.

How to Login or Register on Wizz Air?

New customers require creating a Wizz Air account by following the register link. They need to provide personal contact information and particulars of travel documents. You can locate the link for new registration near login button at the top right. Click on the button and proceed to the register link.


What Services are Available from Wizz Air?

Wizz Air offers a broad array of services to passengers. Some highlights of the services offered are

  • Assigned seating
  • Gift vouchers
  • Discount club memberships
  • Privilege passes
  • Real-time flight information
  • WIZZ Flex
  • Priority boarding facilities
  • Guaranteed on time arrival
  • Airport comfort services
  • Café & boutique
  • Magazines

Visit the services fees page for particulars of available facilities, services, and fees for them. You can use the online calculator tool for computing the baggage fees. This tool is available under baggage fees section on the page. However, always make sure to add baggage fees right during the reservations for the lowest rates charged to you.

How to Receive a Refund for a Cancelled Wizz Air Flight?

Passengers are entitled to receive a refund as well as compensation in case of disruption of services according to the Regulation (EC) No 261/2004. Some available options in case Wizz Air cancels the flight are:

  • Rebooking on next available Wizz Air or other airline flight up to the final destination
  • Refund of total ticket fare including return sector if applicable
  • Wizz Air account credit of full value of ticket fair including 20% of the ticket cost paid for cancelled flight along with return sector if applicable

Additionally, Wizz Air provides hotel accommodation as well as roundtrip travel from airport to the hotel for passengers in case of delay in connecting flight. It also has a provision to refund these expenses upon submission of invoices and receipts in case Wizz Air is unable to provide these facilities to the passengers.

Under the Article 7 of the Regulation, customers are entitled to receive compensation from Wizz Air due to cancelled flights. Typically, the compensation amount depends upon the distance of travelling and availability of alternate arrangements to continue. Please visit Wizz Air refunds and compensations page for a detailed structure as well as conditions that apply.

What Types Of Reservation Changes Are Available At Wizz Air?

Wizz Air permits various types of changes in the reservations. These changes attract nominal fees or are free at times. For an example, change in name or flight attracts the fees. However, change in name due to misspelt name is free. Please visit changing your reservation page on Wizz Air web for more information on available options and charges for the same. The page has answers to commonly asked questions about reservation changes. Please look for answers you need or contact customer service in case you are unable to find the answer.

Is it Possible to Contact Wizz Air On Social Media?

Customers and passengers can reach Wizz Air on social media websites to stay updated about important events and updates.

Wizz Air offers a mobile app for simplifying ticket bookings. This app is available for free download on iOS and Android smartphones. Follow Wizz Air on mobile app page for instructions and answers to frequently asked questions about downloading and using the app. Feel free to contact customer service in case you do not find the desired answer. Using the app offers following facilities

  • Schedules and booking from the timetable
  • Review reservations
  • Search and reservations of flights and services
  • Access MYWIZZ
  • Add services to existing reservations
  • Check-in using your mobile phone
  • Save boarding pass to Passbook
  • Real-time flight status

How to Contact Wizz Air Customer Service?

Visit Wizz Air website for contact information. Click on the information and services link to open a drop down menu. This menu has a link to contact us page at the bottom right. Click on the link to find all contact information about customer service and other facilities.

However, you need to select the country in the drop down menu for the corresponding number. You may need to contact customer service for various reasons like

  • Reservations
  • Arrivals and departures
  • Login and registration related queries
  • Cancellation and Refunds
  • Discount Club and Wizz Air Flex
  • Group Reservations
  • Complaints and Claims
  • On-board Advertising
  • Information about Wizz Air and partner services

National Express UK Phone Numbers

National Express Department Contact Number
Customer Service 0871 781 8181
13p/min plus your telephone company’s access charge
Other Assistance 0371 781 8181
Local rate
Registered Office Main Switchboard 0845 013 0130
Cost 3p/min plus your telephone company’s access charge
Dedicated Assisted Travel Team 03717 818181
Local Bus Services in the West Midlands, Coventry and Dundee 0121 254 7272
Local rate
Investor Relations 0121 460 8658
Local rate
Media Relations 0121 460 8401
Local rate
Head of External Communications for National Express UK Bus – Ali Bell  0121 460 8867
Local rate
Communications Manager – Nikki Houghton 0121 460 8417
Local rate
External Communications Officer at Dundee – Julianne Robertson 0138 220 1121
Local rate
Head of Media for UK Coach and Eurolines – Roz Golds 0121 460 8419
Local rate
Media Manager for UK Coach and Eurolines – David Wrottesley 0121 460 8611
Local rate

National Express Customer Service 0871 781 8181 13p/min plus your telephone company’s access charge

National Express customer service number is 0871 781 8181 13p/min plus your telephone company’s access charge This number is charged at 13p/minute + your phone company access charge. Opening hours are  Monday to Sunday 8am to 10pm. The address to send a postal enquiry is

National Express UK Coach Customer Services
National Express House
Mill Lane
Birmingham B5 6DD

Customers and passengers requiring assistance from the National Express can also send an email by visiting the FAQ page. The online form requests your personal contact information in the first step. Then select the appropriate choices regarding your enquiry or concern.

Therefore, you can contact customer service at National Express using following options.

  • Contact on phone
  • Write email using the online form
  • Send postal mail to the head office

However, you will receive the fastest response when you call the customer service number. This number is available for general enquiries as well as reservations.


National Express Other Assistance 0371 781 8181

National Express other assistance number is 0371 781 8181. This number is available from 8 am to 10 pm on all days of the week as well. You can contact National Express on this number for

  • Amendments in reservations
  • Help for assisted travel
  • Cancellation of reservations
  • Assistance for on the day travel
  • After sales enquiries
  • Validations
  • Complaints
  • Refunds

You will pay local call rate when you contact on this number. Additionally, this number is suitable to know more about

  • Discount for students
  • Enquiries about lost property
  • Travel insurance features
  • Ticket offices across the United Kingdom

National Express Registered Office 0845 013 0130 Cost 3p/min plus your telephone company’s access charge

National Express registered office contact number is 0845 013 0130 Cost 3p/min plus your telephone company’s access charge. The registered office is located at

National Express Group PLC
National Express House,
Mill Lane,
Birmingham B5 6DD


Customers and passengers can contact this main switchboard number for assistance in case they do not know where to contact for their enquiry. For an example, you can contact the office for more information or assistance about using coach tracker or National Express mobile app.

National Express Dedicated Assisted Travel Team Helpline 03717 818181

National Express disabled persons’ travel helpline number is 03717 818181 . It offers various facilities for passengers with special needs. Information about these facilities is available on disabled travellers’ page. You can contact National Express to know more about transporting a wheelchair or mobile scooters while travelling. However, National Express permits carrying a manual wheelchair weighing less than 20 kilogrammes provided it fits in the cargo hold. Please contact the helpline in case your wheelchair or mobile scooter weighs more as you need a reservation for carrying them. Moreover, you need to make reservations at least 36 hours earlier to the scheduled departure in case you need to travel with a wheelchair.

National Express permits carrying trained assistance dogs on board. However, you must carry the necessary identification of the dog with you. Additionally, you need to carry sufficient evidence of disability or age in case you opt to travel using the discount cards for disabled persons. These cards offer an additional discount to disabled persons.

National Express Local Bus Services in the West Midlands, Coventry and Dundee 0121 254 7272


National Express customer care number for local bus services in the West Midlands, Coventry and Dundee is 0121 254 7272. However, please remember that assistance is available only for local bus service in these areas. You can enquire about Midland Metro Tram on this number too. Please do not call for general enquiries or reservations for other National Express routes or services. Contacting the customer service for this region is simple. You can use online email form or write to

National Express UK Bus Customer Relations
51 Bordesley Green,
Birmingham B9 4BZ

National Express Investor Relations 0121 460 8658

National Express investor relations number is 0121 460 8658. Interested individuals can obtain various types of financial information by visiting the investor relations page. The page has links to

  • Financial overview
  • Debt information
  • Corporate and Regulatory news
  • Financial Results and Reports
  • Share price information
  • Shareholder centre
  • Investor relations contacts


Louise Richardson is the name of the contact person. You can write him at the registered office address or send an email to [email protected]. Please ensure that you direct your postal communication to the investor relations department in case you prefer to send regular mail.

National Express Media Relations 0121 460 8401

National Express media relations number is 0121 460 8401. It is available 24/7/365. Name of the contact person is Anthony Vigor, who is the Director of Policy and External Affairs for National Express Group. You can email him at [email protected].

Contacting media relations is necessary for various individuals to obtain the latest information about

  • Corporate and National Express group news
  • Social Hub
  • Email updates
  • Business facts
  • Awards
  • Image and video library
  • Filming Policy


Visit media contact page on the National Express web for detailed information about media relations contact. However, please remember that media relations numbers listed below are not transferable and you must not contact them for general enquiries, reservations, and other services offered by National Express.

Financial or Corporate PR EnquirieS

Ali Bell – Head of External Communications for National Express UK Bus
You can reach him at 0121 460 8867 during business hours. His email address is [email protected].

Nikki Houghton – Communications Manager
The contact number during business hours is 0121 460 8417. Email address to reach Nikki is [email protected].

Julianne Robertson – External Communications Officer at Dundee
Office hours contact number is 0138 220 1121. Ask for extension 243 for direct contact. Send an email at [email protected].

Whom to contact for National Express UK Coach media enquiries?

Roz Golds, the Head of Media for UK Coach and Eurolines
You can contact her on 0121 460 8419 during the office hours. You can email Roz at [email protected].


David Wrottesley, Media Manager for UK Coach and Eurolines
He is available on 0121 460 8611 during office hours. His email address is [email protected].

What Are The Ways To Book National Express Coach Tickets?

National Express offers various ways of coach tickets reservations. You can use any of these available options depending upon your convenience.

Online Reservations – Login to National Express web to book coach tickets, you need to bring a print copy of the reserved ticket while boarding the coach

E-Voucher – Use E-voucher while booking coach tickets through National Express journey planner, enter voucher ID when prompted

Phone – Contact customer care on phone for reservation of coach tickets

Station or Driver – National Express coach drivers can assist you in booking coach tickets, you may also use UK Stop Finder tool to visit the station and book tickets

Post Office or Agents – Post offices or agents spread across the UK assist you in booking coach tickets, visit list of all agent link to spot the nearest agent

What Are Coachcards?

National Express offers coach cards for senior citizens, disabled persons, and students. These cards come with additional discounts. However, the person buying such cards requires meeting the eligibility criteria. You can select the card validity depending upon your needs.

Students or young people between the 16 to 26 years of age are eligible to procure young person’s cards. Visit, young person’s coach cards page for eligibility criteria, discount structure, and other information. Similarly, you can contact customer service for more information about senior citizens and disabled person’s cards.

How To Get In Touch With National Express On Social Media?

You can connect with National Express on various social media sites. It is present on

Additionally, National Express offers a mobile app for iOS and android smartphones. You can download the app to make reservations on the go. The app offers various other features and services for smooth account management. Download of the app is free for customers.

How To Contact National Express Customer Service?

National Express Group plc is a public transport company operating in the United Kingdom, Spain, Morocco, Portugal, United States, and Canada. It provides long-distance coach services across Europe. Passengers and customers of National Express need to contact customer service for various reasons. Locating the contact information for customer service is easy. Visit National Express web. Scroll down and find site tools on bottom right. Contact us link is located right below the site tools.


Various modes of contacting National Express are available on this page. Additionally, you can visit the help page for answers to commonly asked questions or send email using the online form. It also has a contact number for general enquiries as well as a phone number for reservations.

You can write to Chris Hardy, the managing director of National Express to forward your enquiries or concerns. The address is

Chris Hardy
Managing Director
National Express Coach
National Express House
Mill Lane
Birmingham B5 6DD

National Express offers local transportation in West Midlands, Dundee, and Coventry. You will find a contact number for these locations on the contact us page. UK Phone Numbers Department Contact Number
Customer Service 0345 450 0100

Moonpig Customer Service Number 0345 450 0100


Moonpig customer service number is 0345 450 0100. You can locate the number on Moonpig web under the help drop down menu. This number is open during 8.30am to 9pm on weekdays for customers seeking assistance. Additionally, you can visit the support page for answers to frequently asked questions and other ways to contact the customer service. Support page has a search tool for finding answers to your queries. However, you can always send your query using the online form available on contact us page. You must

  • Provide your contact information in requested fields
  • Select if your enquiry is about the order or not
  • Select correct product from drop down list
  • Choose suitable query type
  • Describe your query in detail
  • Optionally attach supporting documents or files
  • Click on continue button operates from its head office in London. The address is

Units 101-119,
30 Great Guildford Street,
London SE1 0HS

Customers can send mails to this address in case they prefer pen and paper over to the keyboard and mouse. However, please remember that you will receive a delayed reply due to the extended transit period.

Another way of contacting customer service is to send email to [email protected]. You can send the email as usual using your favourite email application. Moonpig replies approximately within 48 hours to the emails.

What Is Virtual Assistant On Moonpig Web Shop?


Moonpig offers an interactive virtual assistant to find answers to your queries. Visit the customer service page to use this facility. Using the assistant is a simple process. Type your question or query in the box. Then click on the orange coloured ask Moonpig button. A new window pops up with various answers related to your question. It also offers combinations that match your question. You need to follow the links one after another to get the right answer in a few seconds. Additionally, this newly opened window has answers to commonly asked questions for your reference too.

How To Login Or Register On Moonpig Web Shop?

Existing customers need to login on the web shop for account and order management. Locate the sign in link on top right corner. Your click on the link takes you to login page. You need to enter your email address and password in the requested fields. Then click on the orange coloured sign in button to proceed. However, always ensure to view the green coloured padlock icon and https:// in the URL box for security.


New customers can create a fresh account with Moonpig by visiting the create account link on login page. This link is located on the right side. Your click on the link takes you to a new page requesting your title, first and last name, email address, and password. Fill in the information and click on the orange coloured create account button to create a new account. However, please remember that you agree to Moonpig terms and conditions when you open an account online.

Opening an account on Moonpig web shop enables you to

  • Place new order
  • Make payments for the order
  • Select delivery mode
  • Track orders
  • Manage prepay credit account
  • Report errors or file complaints
  • Contact customer service

What Are Moonpig Reward Stamps and How To Redeem Them?

A Moonpig customer requires participating in the rewards scheme. Following are scheme highlights

  • Customer must have valid account with Moonpig
  • Customer must subscribe for rewards scheme through my account menu on the web
  • Moonpig offers one reward stamp for one qualified order
  • Earning six reward stamps entitles you to order one card from Moonpig

Detailed information about how to participate in the reward stamps scheme is available on the terms and conditions page on Moonpig web. Customers can keep track of reward stamps through the Moonpig rewards account. Please remember that you will receive a reward card by email once you earn six stamps. Additionally, you need to enter the voucher code or the code on the reward card during the checkout to redeem the reward. Each card has a validity of three months from the date of issuance.

How To Contact Moonpig For Press Enquiries?

Moonpig offers updates about services and products. Press reporters and media enthusiasts can email Moonpig at [email protected] for information. However, you need to contact on [email protected] in case you require information about financial performance, organization structure, or other corporate enquiries. You can call Moonpig Press office through the regular Moonpig contact number 0345 450 0100


You must send all corporate queries directly to Photobox, as it is the parent organization of Moonpig. Similarly, you can visit Photobox corporate web for more information about the press and media enquiries.

What Are Moonpig Submissions?

Moonpig submissions is a platform to express your talent. You can send your creations to Moonpig for listing them on the web for commercial purpose. However, you need to visit the submissions page on the web to know more about the rules and regulations as well as the process to submit your ideas. You must send your email to [email protected] for approval.


Additionally, you can always post your ideas to:

Units 102-108
30 Great Guildford Street
London, SE1 0HS
United Kingdom

What Career Opportunities Are Available At Moonpig At The Moment?

Moonpig offers various career opportunities. Information about the same is available on the job opportunities page. You can browse various jobs listed on this page by visiting these job links. Moonpig offers technical, designing, administration, and licensing jobs. Interested individuals can always visit Moonpig LinkedIn page for the latest job announcements.

What Payment Methods Are Available For Shopping On Moonpig?

Shopping on Moonpig is easy as it accepts a broad array of credit and debit cards. Your card transactions on Moonpig are encrypted for maximised security. Some prominent card service providers accepted at Moonpig are

  • Visa
  • Master
  • Maestro
  • American Express

However, Moonpig does not accept PayPal or other electronic payment gateways at the moment. Information about available payment methods is available on the web. Please scroll down to locate the card processor company’s icons on the right side at the bottom of the page under the payment methods tab. Please visit this page frequently for updates on addition of more payment methods.

What Delivery Options Are Available For Me?

Moonpig offers numerous delivery options for customers. Typically, orders placed on or before 7pm on any business day ship the same day. Customers can select the delivery method from the options listed on the delivery information page. These delivery options are available for

  • Cards
  • Gifts and flowers
  • Alcohol
  • Calendars

Additionally, Moonpig offers international and premium deliveries too. However, only cards are delivered internationally and rest of the merchandise on Moonpig ships to the United Kingdom addresses only. Contact customer service on the phone or by email to know more about premium or international deliveries prior to placing an order.

How To Contact Moonpig On Social Media?

Contacting Moonpig on social media is easy as it is present on many platforms. You can find Moonpig on

You can find links to these social media channels at the bottom of Moonpig web. Scroll down to the bottom and select your favourite platform to continue the conversation.


Moonpig offers mobile app for customers. Download of the app is free on iOS or android platform. You can use this app on iPhone, iPad, or any android phone or tablet. Some prominent advantages of using the app are

  • Online ordering
  • Account management
  • Order tracking
  • Importing address book while placing orders
  • Use phone camera to personalise cards or gifts
  • Selection of cards or gifts based on occasion
  • Reminders facility

More information on available features and on how to download the app is available on the app page. You can always contact customer service in case you find any difficulty while downloading or using the app.

Why Do You Need To Contact Moonpig Customer Service?


Moonpig customers may require assistance during or after placing an order. Therefore, it is very necessary to keep the information about how to contact Moonpig customer service handy. Some instances when you need assistance are

  • Follow up on orders, reward stamps
  • Enquiries about returns or refunds
  • Assistance for using the mobile app
  • Placing new orders
  • Card size guides
  • Information about available delivery options
  • Job opportunities
  • Media or press enquiries

How To Contact Moonpig Customer Service? Limited is the United Kingdom based online seller of personalised greeting cards and gifts. Photobox is parent organisation of Moonpig. It provides access to online shopping through Moonpig web store for UK customers. It is also operational in United States and Australia. Various ways of contacting Moonpig customer service are available. You can

  • Call customer service
  • Send email
  • Write to head office
  • Use online form to send message

Visit the web shop and locate help drop down menu on the top right. Then select appropriate option to call or send email. Existing and new customers need to contact customer service for various reasons. Some prominent reasons are

  • Assistance for login and account management
  • Enquiries about orders and deliveries
  • Payment related queries
  • Returns
  • Refunds
  • Complaints
  • Press enquiries
  • Help for prepay credit management
  • Submissions of creative ideas
  • Enquiries about offers and vouchers


Moonpig customer service is available between 8.30am to 9.00pm from Mondays through Fridays. However, they are closed on Saturdays, Sundays, and bank holidays.

CNA Hardy Phone Numbers:

CNA Department Contact Number
Customer Service, London Office 0207 743 6800
Birmingham Office 0121 272 4850
Manchester Office 0161 242 4410
Norwich Office 0160 322 7700
Underwriting Related Contact Numbers
Birmingham Underwriting Regional Manager (Midlands and South West) 0121 272 4862
Birmingham Marine Senior Underwriter 0121 393 1751
Birmingham P&C Inc Combined Senior Underwriter 0121 393 1757
Glasgow and Birmingham Technology and Cyber Senior Underwriter 0161 242 4433
Birmingham Property & Casualty Including Package Underwriting Manager 0121 272 4857
Birmingham Healthcare Senior Underwriter 0161 242 4435
Birmingham P&C Inc Combined Underwriting Manager 0121 393 1753
Birmingham Professional Indemnity Senior Underwriter 0121 393 1756
Birmingham Property & Casualty Including Package Senior Underwriter 0121 272 4852
London Accident and Health Senior Underwriter 0207 645 4909
London Head of Casualty 0207 743 6855
London International Casualty Senior Underwriter 0207 743 6858
London Single Project Construction 0207 105 3365
London Construction Underwriter 0207 645 4907
London Power Generation Senior Underwriter 0207 105 3373
London Financial Institutions Senior Underwriter 0207 743 6849
London Healthcare VP Underwriting 0207 743 6852
London Manufacturing Underwriting Manager 0207 743 6871
London Head of Marine & Energy Underwriting 0207 105 3307
London Head of Marine Hull Senior Underwriter 0207 105 3369
London Cargo & Species Senior Underwriter 0207 743 6822
London Marine Hull Underwriter 0207 105 3317
European Cargo Director 0207 743 6816
London Professional Services Senior Underwriter 0207 743 6851
London Professional Services Southern Region Underwriting Manager 0207 743 6821
London Head of Property Underwriting 0207 105 3306
London Property Senior Underwriter 0207 645 4934
London Property Treaty Senior Underwriter 0207 105 3337
London Property Underwriter 0207 105 3350
London Property Underwriting Specialist 0207 743 6875
London Technology & Cyber Underwriting Manager 0207 743 6879
London Terrorism Senior Underwriter 0207 105 3374
London Political Risks & Trade Credit Senior Underwriter 0207 105 3323
London Transport and Logistics Senior Underwriter 0207 743 6838
London Upstream Energy Senior Underwriter 0207 105 3358
London Casualty Senior Underwriter 0207 743 6853
London Construction Senior Underwriter 0207 743 6877
London AVP in Healthcare Underwriting 0207 743 6881
London AVP in Marine & Energy Underwriting 0207 743 6815
London Property Senior Underwriter 0207 743 6859
London Property Treaty Senior Underwriter 0207 105 3361
London Property and Commercial Combined Underwriting 0207 648 2695
London Political Risks & Trade Credit Underwriter 0207 105 3341
London Transport and Logistics Technical Underwriting Specialist 0207 743 6836
Manchester Underwriting Regional Manager 0161 242 4432
Glasgow and Manchester Marine Underwriting Manager 0161 242 4423
Manchester Marine Underwriter 0161 242 4424
Manchester Marine Senior Underwriter 0161 242 4426
Manchester Professional Indemnity Underwriter 0161 242 4429
Manchester Casualty Senior Underwriter 0161 242 4443
Manchester Property Senior Underwriter 0161 242 4436
Glasgow Head of UK Regions Underwriting 0141 228 4791
Glasgow Property & Casualty Underwriting Manager 0141 228 4792
Glasgow Senior Property & Casualty Development Underwriter 0141 228 4795
Glasgow Property & Casualty Underwriter Assistant 0141 228 4794
Glasgow Senior Life Science Development Underwriter 0161 242 4435
Glasgow Senior Professional Lines Development Underwriter 0161 242 4431
Claims Related Contact Numbers
London Political Risks, Terrorism, Accident & Health, Financial Lines Claims Director 0207 648 2663
London Political Risks, Terrorism, Accident & Health, Financial Lines Senior Claims Technical Specialist 0207 648 2688
London Political Risks, Terrorism, Accident & Health, Financial Lines Claims Technical Specialist 0207 648 2628
London Political Risks, Terrorism, Accident & Health, Financial Lines Associate Claims Adjuster 0207 645 4996
London Political Risks, Terrorism, Accident & Health, Financial Lines Senior Claims Examiner 0207 645 4920
London Political Risks, Terrorism, Accident & Health, Financial Lines Claims Examiner 0207 648 2621
London Healthcare Claims Technical Specialist 0207 648 2633
London Casualty Claims Manager 0207 648 2601
London Casualty Claims Director 0207 648 2614
London Casualty Claims Examiner 0207 648 2630
London Casualty Senior Claims Examiner 0207 743 6872
London Marine Claims Manager 0207 105 3392
London Marine Claims Examiner 0207 105 3381
London Marine Senior Claims Technical Specialist 0207 105 3333
London Property Senior Claims Examiner 0207 645 4961
London Property Claims Manager 0207 645 4943
London Property Claims Examiner 0207 648 2613
Manchester Marine Claims Manager 0161 242 4450
Manchester Marine Senior Claims Examiner 0161 242 4451
Manchester Marine Associate Claims Examiner 0161 242 4454
Manchester Marine Claims Examiner 0161 242 4452
Manchester Marine Associate Claims Examiner 0161 242 4449
Manchester Marine Casualty Senior Claims Technical Specialist 0161 242 4440

CNA Customer Service Number 0207 743 6800

The CNA customer service number is 0207 743 6800. This is also the number to call for CNA’s headquarters in London. Use the following address to send your questions or concerns via mail:

European Head office,
20 Fenchurch Street,
London EC3M 3BY

Their other offices also have direct numbers that you can call to connect with them. Dial 0121 272 4850 to contact their Birmingham office. Send them a letter on the following address:

Suite 2.01,
Imperial & Whitehall,
23 Colmore Row,
Birmingham, B3 2BS.

Connect with CNA help desk in Manchester by ringing 0161 242 4410. Their address is:

7th Floor,
1 New York Street,
Manchester M1 4HD

CNA also has an office in Glasgow. They do not have a direct number for calling, but you may send a letter at

6th Floor,
151 West George Street,
Glasgow G2 2JJ

To reach Norwich customer support, call 0160 322 7700 or send them a letter at

Cavell House,
Norwich, NR3 1YE

Complaints can be sent to email address [email protected]. To send your message by letter, use the above address for headquarters in London.

How to contact CNA for complaints

Head of Marine & Energy Underwriting 0207 105 3307

The main contact for all Marine and Energy underwriting concerns may be directed to the head of this department, Carl Day, with the following CNA contact details: 0207 105 3307 and [email protected].

Call Underwriting Manager Neil Atkinson at 0161 242 4423 for your questions. Marine Liability covers bodily injury and property damage associated with marine operations. Senior Underwriter Stephen Barr can help you with this policy and you may call him at 0207 645 4987 or send him a message at his CNA contact email address [email protected]. For Marine Hull insurance queries, call Senior Underwriter Tim Howard Smith at 0207 105 3369. Howard Potter is the AVP in Underwriting for Cargo & Species, and his CNA contact information is 0207 743 6815 and [email protected].

Another point of contact for Power Generation is Matthew Bond with phone number 0207 105 3373 and email address [email protected]. Call Clive Magnus at 0207 105 3358 for Upstream Energy policy concerns or email him at [email protected].

Deepa Nathvani is Marine Hull underwriter in London with the contact number 0207 105 3317, and Camilla Hendry is Marine Liability senior underwriter in London, with the phone number 0207 105 3324. If you are in Birmingham, you may also contact Marine senior underwriter Diane Blyth at 0121 393 1751 or 0121 272 4853.

London Political Risks, Terrorism, Accident & Health, Financial Lines Claims 0207 648 2663

Claims in policies for Political Risks, Terrorism, Accident & Health, Financial Lines may be directed to the department’s director Linda Rothmann on 0207 648 2663. Political Risks insurance is for those with businesses that transact or operate with emerging markets. Terrorism insurance covers damages brought by mutiny, political violence, civil war, rebellion, etc.

Aside from the director of this department, there are also other individuals to contact for your claims, including Senior Claims Technical Specialist Chetna Gulati-Kapoor with phone number 0207 648 2688 and email address [email protected]. There is also Senior Claims Examiner Patrick Waters that you can reach at his CNA contact number 0207 645 4920 and email [email protected].

Political Risks Terrorism Accident Health Financial Lines Claims contact information

Birmingham Property & Casualty Including Package Underwriting 0121 272 4857

Call 0121 272 4857 for underwriting services on Property and Casualty Including Package in Birmingham. This is the number of their underwriting manager Brian Rainbow. You may also call their senior underwriter on 0121 272 4852. CNA offers insurance to commercial and industrial properties, as well as covers on their risks, including employer’s liability and general liability.


Other contacts in this department are the following:

Call regional manager Simon Hodgin at 0161 242 4432 or underwriting manager Lesley Robinson at 0161 242 4434 in Manchester. Some other contacts for the property underwriting service are the following underwriters:

Call the head of this department Elliott Miller at 0141 228 4791 or underwriting manager Archie Johnson at 0141 228 4792 to contact Glasgow underwriting services. Other contact people are underwriter Stephanie Wilson with phone number 0141 228 4795 and underwriter assistant Gemma Findlay with phone number 0141 228 4794.

How to Find CNA Contact Page

Go to the site and click the big Contact Us button on the left side of the page. Click the drop-down arrow under Office Locations and click the UK. Click Underwriting Contacts, Claim Contacts, and Complaints, on the tabs next to Office Locations to get the contact details under those categories.