Category: Utilities

Yorkshire Water Department	Contact Number
Customer Service, Complaints	0345 124 2424
Customer Services Fax	0127 437 2800
24/7 Automated Service – Meter Readings, Payments	0345 124 7247
Asian Language Support	0345 124 2421
Leakline	0800 573 553
Water Community Trust	0345 124 2426
Resolve, Water Direct Scheme	0345 129 9299
Operational Contact Centre – Unplanned Incidents or Emergencies	0333 414 9040
Developer Services, Multiple Domestic Supplies	0345 120 8482
Set Up Password	0800 138 7878
News & Media Contacts	0127 469 2653

Yorkshire Water Customer Service, Complaints 0345 124 2424

Hi all. We are having technical issues with our @YWHelp feed. Please contact us by telephone until further notice. 03451242424. thank you.

— Yorkshire Water (@YorkshireWater) January 8, 2017

The Yorkshire Water customer service and complaints contact number is 0345 124 2424. Visit Yorkshire Water website to find out more about available services and facilities. Further, this customer service number for customers wanting the assistance from the Yorkshire Water is available between 7:30 am to 10:00 pm from Mondays to Sundays. Customers can contact Yorkshire Water for

• General queries
• Billing enquiries
• Water and sewerage enquiries
• Emergency calls

• General Queries – Monday to Sunday between 7:30 am to 10:00
• Billing Enquiries – Monday to Friday 8:00 am to 8:00 pm and Saturday 9:00 am to 5:00 pm
• Water and Sewerage Enquiries – Monday to Saturday 6:30 am to 10:00 pm and Sunday 7:30 am to 10:00 pm
• Emergency – 24/7 availability for reporting an emergency
• Online Email Form – Visit the contact us page on Yorkshire Water website to locate online email form to contact customer service. You need to provide information in three steps like your contact information, account details, and comments. Then, submit the form. However, Yorkshire Water may take up to ten working days to reply to an email. Therefore, contact customer service on live chat or phone number for urgent matters.
• Live Chat – Live chat option is available on the same contact us page. Chat support is available between 8:00 am to 8:00 pm on all weekdays. You need to click on the start a live chat now button to proceed.

Yorkshire Water Customer Services Fax 0127 437 2800

Yorkshire Water customer services fax number is 0127 437 2800. Therefore, send your communication or any other request for assistance on this fax number.

 

Yorkshire Water 24/7 Automated Service – Meter Readings, Payments 0345 124 7247

Yorkshire Water 24/7 automated service number is 0345 124 7247. Get in touch with the support team on this number 24/7 for making payments over the phone. You need to follow the prompts to continue on this automated line.

Additionally, customers can contact Yorkshire Water to submit the water meter reading. Although, keep your contact information and account number ready when you contact the above number to submit water meter reading for billing purpose.

Yorkshire Water Asian Language Support 0345 124 2421

Yorkshire Water Asian language support number is 0345 124 2421. Customers speaking Hindi, Punjabi, or Urdu language can seek assistance from Yorkshire Water customer service in their mother tongue by dialling the above number.

Further, this number is available from Monday to Friday between 8:00 am to 8:00 pm. Then, you can contact on Saturdays between 9:00 am to 5:00 pm. However, you can contact Yorkshire Water on the regular customer service number even on Sundays too.

Visit the Asian languages services page for more information.

Yorkshire Water Leakline Free Number 0800 573 553

Yorkshire Water leakline free number is 0800 573 553. You need to contact Yorkshire Water to report any leakage in the supply line. Information about how to report a leakage is available on the leaks page on the Yorkshire Water website.

Therefore, remember that you need to provide following information to Yorkshire Water while reporting a leak.

• Precise location of the leakage, mention postal code or name of the street or village
• Specify type of the leak
• Your contact information in case Yorkshire Water needs to get back to you

Yorkshire Water Water Community Trust 0345 124 2426

Yorkshire Water water community trust number is 0345 124 2426. Water community trust helps customers to settle the past due water bills without putting additional financial burden. Further, customers can apply for community trust award once in every two financial years.

Therefore, contact the water community trust on the above number to discuss your problems. However, you need to provide accurate information about

• Total and cumulative income
• Total and cumulative liabilities
• Name any of the priority debt from rent, council tax, mortgages, electricity, gar, or HMRC income tax

Moreover, the address to send duly completed application is

The Yorkshire Water Community Trust,
PO Box 52,
Bradford BD3 7YD

Visit the application form link to download and prepare the request in the formal manner.

Yorkshire Water Resolve, Water Direct Scheme 0345 129 9299

Yorkshire Water resolve and water direct scheme number is 0345 129 9299. The number is available from Monday to Friday between 8:00 am to 8:00 pm. Then it is open for customers on Saturdays between 9:00 am to 3:00 pm.

Likewise, Yorkshire Water offers two schemes for customers with the past due to outstanding water bill payments.

Resolve Scheme – This scheme helps customers to pay overdue amount in equal instalments. Thus it enables customers to pay the regular debt without the burden of past due debt. Contact Yorkshire Water on the above number to discuss your priorities and resolve the problem.

Water Direct Scheme – Customers that receive a deductible income-based benefit are eligible for water direct scheme by Yorkshire Water. The scheme enables deduction of the arrears from the benefit directly. Thus, you are not entitled to any recovery action. Contact Yorkshire Water on the above number to discuss possibilities on how to go with it.

Yorkshire Water Operational Contact Centre – Unplanned Incidents or Emergencies 0333 414 9040

Yorkshire Water operational contact centre number for unplanned incidents or emergencies is 0333 414 9040. Customers or other individuals can contact Yorkshire Water operational contact centre on the above number to report emergencies.

However, these emergencies must be related to public health. Further, this number is open 24/7 throughout the year for non-household customers and others.

Yorkshire Water Developer Services, Multiple Domestic Supplies 0345 120 8482

Yorkshire Water developer services and multiple domestic supplies contact number is 0345 120 8482. Developer services at Yorkshire Water undertake providing new installations and connections.

Likewise, customers wanting the assistance from the developer services need to get in touch from Monday to Friday between 8:00 am to 5:00 pm.

Additionally, customers wanting multiple domestic supplies need to contact developer services on the above number.

Moreover, you can write email at [email protected] or write at

Developer Services
Yorkshire Water Services Ltd
PO Box 52,
Bradford BD3 7YD

Similarly, you can visit application download link to proceed.

Yorkshire Set Up Password Free Number 0800 138 7878

Yorkshire set up password free number is 0800 138 7878. Customers with special needs for assistance need to dial the above number to contact Yorkshire Water to create a password.

However, any Yorkshire Water employee visiting your premise needs to provide this password for verification purpose. Again, information about how to avoid and handle such situation is available on helping hands page on the Yorkshire Water website.

Yorkshire Water News & Media Contacts 0127 469 2653

Yorkshire Water news & media contacts number is 0127 469 2653. Press reporters and other media specialists requiring news, PR, and media updates from Yorkshire Water need to contact on the above number. Moreover, visit newsroom media page for the latest updates as and when they are published.

Similarly, you can get in touch with the news and media department in two more ways.

Send email to [email protected] or write at

Media Team
Yorkshire Water
Western House
Halifax Road
Bradford BD6 2SZ

However, response to emails or postal mails will require more time than contacting the media centre team on the phone. Therefore, rely on contacting on the phone number for time-sensitive matters.

How To Get In Touch With Yorkshire Water Client Relationship Management Team?

Client relationship management team or Client Relationship Managers at Yorkshire Water offer assistance for wholesale-retail relationship and contracts.

Likewise, you can contact them at [email protected] or visit the retail page for more information.

Contact Yorkshire Water Using Social Media

Similarly, you can visit following pages to seek assistance.

• Twitter
• Facebook
• YouTube
• Google+
• Flickr
• Pinterest
• LinkedIn

First Utility Department	Phone Number
First Utility Customer Service	0192 632 0700 *Local rate*
Prepayment Enquiries	0800 011 5167 *Free number*
First Utility Media Centre, Joanne Murefu	0788 599 6269 * 3p-55p per minute*
First Utility Media Centre, Alec Stanwell	0770 318 7852 * 3p-55p per minute*
Complaints	0192 635 6512 *Local rate*

First Utility Customer Service 0192 632 0700

@stephenpeel1 …01926320700. Hope this helps :). ^Jess

— First Utility (@FirstUtility) July 3, 2015

The First Utility customer service contact number is 0192 632 0700 Local rate. You can always get in touch with this First Utility phone number number so you can personally talk to a representative about your general queries and requests. Another way to contact them is by filling out this contact form. You can also send them an email. This email address is [email protected]. You can write them at their postal address:

First Utility
PO Box 4360
Warwick
CV34 9DB

Nevertheless, before you make any move to reach out to them, you can always initiate a live chat with them first. They will try their best to help you. If live chat does not cut it, then feel free to dial their customer care department number.

To make things easier, you can also give the First Utility FAQ page a shot. They have compiled a list of the questions that they get asked most frequently, along with a list of comprehensive answers. It is highly possible that you may find your answers there, rather than having to get in touch with their support team.

First Utility Textphone 1800 20192 632 0700

The First Utility textphone number is 1800 20192 632 0700. If, for some reason, you are a textphone user, you can communicate with their customer service team via this method.

First Utility Prepayment Enquiries Free Number 0800 011 5167

The First Utility prepayment enquiries free number is 0800 011 5167. You can get in touch with this number for a few reasons, such as:

• Purchasing credit for prepayment meter using a debit card
• Acquire information about prepayment meters
• Learn more about the circumstances in which a prepayment meter is installed
• Ask about how to use a prepayment meter

First Utility Media Centre, Joanne Murefu 0788 599 6269

The First Utility media centre phone number for Joanne Murefu is 0788 599 6269. Feel free to get in touch with this contact number to submit any media related enquiries. Or you can also send an email to their press team at this email address: [email protected].

First Utility Media Centre, Alec Stanwell 0770 318 7852

The First Utility media centre contact number for Alec Stanwell is 0770 318 7852. Members of the press can also acquire information for press releases on this telephone number. Otherwise, you can also save time and go directly to their online to acquire press releases.

First Utility Complaints 0192 635 6512

The First Utility complaints telephone number is First Utility 0192 635 6512. Aside from calling, there are several other ways you can submit your complaint for a quick resolution. You can fill out their online form, which will send an automated email to their inbox.

Contact First Utility via Social Media

• Twitter
• Facebook
• YouTube
• LinkedIn
• Instagram
• First Utility Blog

Ovo Energy Department	Phone Number
Ovo Energy Customer Service	0800 358 3523 *Free Number*
Pay As You Go Mobile	0117 370 1041 *Local Rate Number*
Ovo Energy Pay Monthly	0800 599 9440 *Free Number*
Pay Monthly Mobile	0117 930 3100 *Local Rate Number*
Ovo Energy New Account	0800 408 6610 *Free Number*
New Account Mobile	0117 332 6945 *Local Rate Number*
Ovo Energy Citizen Advice Consumer Help	0345 404 0506 *Local Rate Number*
Ovo Energy Emergency	0800 111 999 *Free Number*
Power Cuts	105 *Free Number*
National Terms of Connection	0207 706 5137 *Local Rate Number*
Ovo Energy Press Office	0741 570 2472 *3p and 55p per minute*

Ovo Energy Customer Service Free Number 0800 358 3523

Hi @jollyhappybore , if you're a Pay Monthly customer call 0800 5999 440 if you're Pay As You Go call 0800 358 3523 ^Kayleigh

— OVO Energy (@OVOEnergy) February 20, 2017

OVO Energy customer service free number is 0800 358 3523.
Ovo Energy postal address is:

Ovo Energy Customer Service
1 Rivergate
Temple Quay
Bristol
BS1 6ED

You can also visit the Ovo Energy FAQ page before you make any move to get in touch with them. Their list of frequently asked questions is equipped with clear and concise answers. It is highly possible that you may find your answer there.

Ovo Energy Pay As You Go 0117 370 1041

If you have questions about the Pay As You Go service and you are calling from your mobile, you can always reach out to the Ovo Energy Pay As You Go mobile number 0117 370 1041.

The Pay As You Go program is a prepaid system, which means you will be able to top up whenever you want online. You can also check your credit without having to check the meter. They allow you to get a quote for the Pay As You Go service easily.

Ovo Energy Pay Monthly Free Number 0800 599 9440

The Ovo Energy Pay Monthly free number is 0800 599 9440. This service is for you to call when you are having troubles with online management. Or you can just call this number to learn about all the special deals and offers they may have with the Pay Monthly program. You should also contact this Ovo Energy help desk number if they ask you to reach out to them. You can easily get a quote for this Ovo Energy service online.

Ovo Energy Pay Monthly 0117 930 3100

The alternative Ovo Energy Pay Monthly mobile number is 0117 930 3100. You can always call this number if you are calling from your mobile phone.

With the Ovo Energy Pay Monthly service, you are privileged to:

• Online account management
• Renewable electricity
• 3% interest reward
• Great savings

Ovo Energy New Account Free Number 0800 408 6610

The Ovo Energy new account free number is 0800 408 6610. Switching over to Ovo Energy is as easy because they make it such a short process that you can get it done in just three minutes. They offer simple and easily understandable tariffs with a strong commitment to their wide customer base.

Ovo Energy New Account 0117 332 6945

Mobile users can easily get in touch with the company on the Ovo Energy new account mobile number 0117 332 6945. The services on this phone number are similar to the ones on the main phone number.

Ovo Energy Citizen Advice Number 0345 404 0506

The Ovo Energy Citizen Advice consumer number is 0345 404 0506. You reserve the right to independent advice as an energy customer in the United Kingdom.  On this phone number, you will be able to get accurate information about the energy quality that Ovo provides. They can also help if you are struggling with making your payments.

Ovo Energy Emergency 0800 111 999

The Ovo Energy emergency free number is 0800 111 999. If you smell gas in the air or you can detect a gas leak, then it is highly probable that you are experiencing a gas emergency. If this happens, do not panic and dial this phone number all day long.

Ovo Energy Power Cuts 105

On the other hand, for power emergencies, you must contact this number 105 instead. For example, you are experiencing a power cut for no reason at all, then you ought to get in touch with the Distribution Network Operator on this Ovo Energy contact number.

Ovo Energy National Terms of Connection 0207 706 5137

The Ovo Energy national terms of connection number is is 0207 706 5137. Besides calling, they also provide a postal address you can mail your enquiries to at:

Energy Networks Association
6th Floor, Dean Bradley House
52 Horseferry Road
London
SW1P 2AF

Ovo Energy is only the acting middleman between you and your local network operator. Hence, when you sign on to energy supply from the company, you are agreeing to a set of terms and conditions as set by your local network operator.

Ovo Energy Press Office 0741 570 2472

The Ovo Energy press office phone number is 0741 570 2472. Ask to speak with Rob Jeffrey. He will speak to you immediately. If you are unable to reach out to them on the above Ovo Energy help desk number, you can always send them an email at [email protected].

Ovo Energy Complaints and Feedback

To lodge a complaint, do not hesitate to write them an email and send it to this address: [email protected]. Even if you have no complaints, they would love to hear more feedback from you so that they know how else they can improve their services to help you.

How to Cancel Ovo Energy?

If you wish to cancel your contract, you have to call the Ovo Energy customer service number provided above.

Once you are a customer of Ovo Energy, you are entitled to a cooling off period that lasts for as long as 14 days. These 14 days are the days they allow you to change your mind about staying with them or leaving them. If you decide to cancel your contract within these 14 days, you will not have to pay for any exit fees. However, if you choose to cancel your contract after 14 days, you will be charged an exit fee.

Contact Ovo Energy via Social Media

The company has established a number of communication channels that you can get in touch with them through, such as calling, emailing, and writing letters. Nevertheless, you can also get in touch with them by following them on the social media accounts they have set up. By following them, you will be able to easily contact them, as well as receive regular updates about the company.

• Facebook
• Twitter
• Instagram
• Pinterest
• YouTube
• LinkedIn
• Ovo Energy Blog

How to locate Ovo Energy telephone numbers easily?

Visit the Help page. Once the Help page is displayed, you have to scroll down until you see a tab that avails you to head on over to their Contact Us page. From there, you should be able to find a list of Ovo Energy phone numbers for your perusal.

Department	Contact Number	Call Rate
Customer Service, Meter Readings, Customer Complaints	0800 644 4451	Free number
Gas Emergency Service	0800 111 999	Free number
Electrical Emergency ? UK Power Networks	0800 316 3105	Free number
Electrical Emergency ? Western Power Distribution	0800 678 3105	Free number
Electrical Emergency ? SP Energy Networks	0800 001 5400	Free number
Electrical Emergency ? Northern Powergrid	0800 668 877	Free number
Electrical Emergency ? Electricity North West	0800 195 4141	Free number
Electrical Emergency ? Scottish Hydro Electric Power Distribution	0800 300 999	Free number
Electrical Emergency ? Southern Electric Power Distribution	0800 072 7282	Free number
Electrical Emergency ? Independent Power Networks Ltd	0800 013 0849	Free number
Electrical Emergency ? ESP Electricity Ltd	0800 731 6945	Free number
Electrical Emergency ? Energetics Electricity Ltd	0800 804 8688	Free number
Electrical Emergency ? The Electricity Network Company Ltd	0800 032 6990	Free number
Electrical Emergency ? UK Power Networks (IDNO)	0800 717 2012	Free number

Customers looking for GB Energy Supply contact information can find it on the contact page: www.gbenergysupply.co.uk/contact – this page is the help page where you will be able to get the GB Energy Supply customer service number: 0800 644 4451  along with all the other ways that you can do to get in touch with the company.

GB Energy Supply Main Number and Address

The number for GB Energy Supply main contact number is 0800 644 4451 free number. This is the dedicated contact number to call for any questions or concerns that you may have with regard to the products or services that they offer.

Aside from giving them a call, you can also contact GB Energy Supply online by filling in the email contact form on their website. If you would prefer to make an enquiry by post, then write a letter to the GB Energy Supply address below:

GB Energy Supply, 842 – 844 Garstang Road, Broughton, Preston PR3 5AA

GB Energy Supply Meter Readings

Call GB Energy Supply customer service if you would like to submit your meter readings over the phone. Alternatively, you can provide your meter readings to them online via their email contact form or by logging in to your online account. When submitting your readings, make sure to include the date that you read your meter and include any zeros at the beginning of your reading. You can call this number: 0800 644 4451 if you need any help with your GB Energy meter reading.

GB Energy Supply Bill Payment 0800 644 4451 (Free number)

Whether you have any enquiries relating to your bill payment, or you need to make any changes in the bank information or bill payment date, call GB Energy Supply customer service number for assistance. You can also request to change your direct debit date online. If you need any help with your bill payment, contact GB Energy  through: 0800 644 4451

GB Energy Supply Complaints

If you are not satisfied with the product or service that you have received and would like to make a complaint, call GB Energy Supply customer service team during their opening hours. They will aim to resolve the issue straight away, and most problems get resolved over the phone. Make sure to quote your customer number when you contact GB Energy Supply.

In case you feel that your complaint has not been addressed properly or in the right time frame and you would like your complaint to be further investigated, contact the GB Energy Supply support team online via their enquiry form. Alternatively, you can make a complaint by post at the following address:

GB Energy Supply, 842 – 844 Garstang Road, Broughton, Preston PR3 5AA

GB Energy Supply support team will aim to respond to your complaint within 10 working days and propose how to put things right. They will look into the issue further and keep you up to date on its progress. If you are still not happy with the outcome after following these steps, you have the option to ask the person dealing with your complaint to refer it to the head of customer service. They will carry out a thorough investigation and provide you with a final resolution to your complaint. If you need help with complaining to GB Energy, call their man customer service number: 0800 644 4451 – this is a free number (080 number).

GB Energy Supply Gas Emergency Service Number 0800 111 999 Free Number

The phone number for GB Energy Supply gas emergency service is 0800 111 999 free number. You can call this number if you can smell gas, think you might have a leak or are concerned about carbon monoxide. The gas emergency service is available 24 hours a day, 7 days a week.

GB Energy Supply Electrical Emergency Numbers

In case you have an electrical emergency or a power cut, you can ask for help by getting in touch with your region’s network operator. Call one of the UK operators below:

• UK Power Networks – 0800 316 3105 free number
• Western Power Distribution – 0800 678 3105 free number
• SP Energy Networks – 0800 001 5400 free number
• Northern Powergrid – 0800 668 877 free number
• Electricity North West – 0800 195 4141 free number
• Scottish Hydro Electric Power Distribution – 0800 300 999 free number
• Southern Electric Power Distribution – 0800 072 7282 free number
• Independent Power Networks Ltd – 0800 013 0849 free number
• ESP Electricity Ltd – 0800 731 6945 free number
• Energetics Electricity Ltd – 0800 804 8688 free number
• The Electricity Network Company Ltd – 0800 032 6990 free number
• UK Power Networks (IDNO) – 0800 717 2012 free number

Contact GB Energy Supply UK Through Social Media

• Twitter: http://twitter.com/GBES_help
• Facebook: https://www.facebook.com/GBEnergySupply.LowCost
• Google Plus: https://plus.google.com/116731368574429221402
• LinkedIn: https://www.linkedin.com/company/gb-energy-supply

Utilita Energy number:
0330 333 7441

Calls to 0871 numbers cost 13p per minute plus your phone company access charge. This is call connection service, the 0871 number is not direct number, scroll down to find more numbers to Utilita Energy , or on the Utilita Energy contact page. please read the Disclaimer.

Direct and important Utilita Energy numbers

Department	Contact Number	Opening Hours
Customer Service, Priority Services Register Queries	0330 333 7441	Monday to Friday, 8am to 8pm, Saturday to Sunday, 8am to 5pm
Fax Number	0870 005 2613	Monday to Friday, 8am to 8pm, Saturday to Sunday, 8am to 5pm
Customer Switching Team	0330 333 7432	Monday to Friday, 8am to 8pm, Saturday to Sunday, 8am to 5pm
Welcome Team, Moving Home Queries	0345 206 8777	Monday to Friday, 8am to 8pm, Saturday, 8am to 5pm, Sunday, 9am to 5pm
Automated Meter Reading Line	0345 209 3750	Monday to Sunday, 12am to 11.59pm
Automated Top Up Line	0345 206 8333	Monday to Sunday, 12am to 11.59pm
Billing Queries, Direct Debit Set Up Helpline, Red Card Queries	0330 333 7440	Monday to Friday, 8am to 8pm
Customer Care, Complaints	0345 207 2000	Monday to Friday, 8am to 8pm, Saturday to Sunday, 8am to 5pm
Loss of Supply Enquiries	0345 206 8999	Monday to Sunday, 8am to 10pm
Blue Card Queries, Paypoint Outlet Help	0330 333 7442	Monday to Friday, 8am to 8pm, Saturday to Sunday, 8am to 5pm
Extra Care Team	0330 333 7456	Monday to Friday, 8am to 8pm, Saturday to Sunday, 8am to 5pm

Utilita Energy Customer Service Phone Number 0330 333 7441

Call the Utilita Energy number 0330 333 7441 if you would like to get in touch with a member of the customer service team. This is the dedicated phone number that you can call for any general questions or concerns that you may have with regard to the products or services that they offer. Through this number, you can also find out more about the company’s Priority Services Register (PSR) and how you can be included.

Utilita Energy UK is committed to providing additional help to their most vulnerable customers to make managing their account more easily. You may be eligible to be included in their Priority Services Register if you, or a member of your household, are disabled, more than 65 years old, or chronically sick. For any enquiries that you have relating to the PSR, dial the Utilita Energy customer service number 0330 333 7441  during their working hours.

Other Ways to Contact Utilita Energy UK

Aside from calling the Utilita Energy customers number, there are other ways that you can do to send your queries to them. You can submit your questions or concerns to them online by filling in the email contact form on their website, or by sending them an email at [email protected]. Alternatively, you can reach them by fax on 0870 005 2613 or use the Utilita Energy live chat facility on the company’s site and ask for assistance from one of their customer support representatives. If you would prefer to make an enquiry by post, then write a letter to the Utilita Energy address below:

Utilita Energy Limited Utilita House Moorside Road Winchester Hampshire SO23 7RX

Utilita Energy Customer Switching Team Telephone Number 0330 333 7432

In order to speak to a member of the Customer Switching Team, call the number 0330 333 7432. This is the dedicated contact phone number that you can call if you are switching to Utilita Energy from another supplier but decide to cancel your agreement. You can also confirm it in writing using the form enclosed in your Welcome Book. Cancellation must be made within 14 days of sign up.

Utilita Energy Moving Home Queries and Welcome Team 0345 206 8777

For moving home queries, call the Utilita Energy number 0345 206 8777. Aside from giving them a call, you can let the company know about your home move using their moving out or moving in form. Through this phone number, you can also get in touch with a member of the Welcome Team to get assistance with signing up. Alternatively, you can get a quote and sign up online.

Utilita Energy Automated Meter Reading Phone Number 0345 209 3750

Dial 0345 209 3750 to access their automated meter reading line. If you are looking to use the automated top up line, the phone number to call is 0345 206 8333. Lines are open 24 hours a day, 7 days a week. You can also submit a meter reading or top up online.

Utilita Energy Billing Queries, Direct Debit Set Up, and Red Card Enquiries 0330 333 7440

For any questions or concerns that you may have about your billing, call the number: 0330 333 7440. This is also the contact phone number that you can dial if you would like to set up a Direct Debit over the phone with the help of a customer service representative. If you have a query relating to Utilita Red Card, you can enquire through this phone number.

Utilita Energy Customer Complaints Number
0345 207 2000

Call the number 0345 207 2000 to speak to a member of the Customer Care Team. This is the phone number to call if you are not satisfied with the product or service that you have received and would like to make a complaint. Alternatively, you can make a complaint by sending the company an email at [email protected]. You can also write to them at the following Utilita Energy address:

Utilita Energy Limited Hutwood Court Bournemouth Road Chandler’s Ford Eastleigh SO53 3QB

When you make a complaint over the phone, Utilita Energy UK will aim to resolve it on your first call. In case they are unable to resolve the issue, they will escalate it to a specialist team or seek assistance from a manager. If they cannot resolve the problem at the first point of contact and they have not done so within 24 hours, or if your complaint requires further investigation, Utilita Energy will call you or write to you to notify you about it. They will ensure to keep you up-to-date with the status of your complaint.

If your complaint has been made by post or by email, Utilita Energy will respond to you using the same contact method within 5 working days of them receiving your complaint. If they are unable to resolve it immediately, they will let you know within 5 working days and explain the next steps that they are taking. You can expect to get a full and detailed response from Utilita Energy within 10 working days of your first letter or email.

In case you are still unhappy with the outcome, Utilita Energy will pass your complaint to a Customer Relations Team Leader. At this point, you can expect to get their final response by writing within 5 working days of the Team Leader receiving your complaint.

Utilita Energy Loss of Supply Enquiries
0345 206 8999

Dial 0345 206 8999 if you need to reach the company’s emergency line. This is the dedicated phone number that you can call if you are experiencing loss of supply. If you are using a mobile, the phone number to use is 0196 239 7006. If you have a loss of supply enquiry outside of their opening hours, use the 24-hour emergency lines on this page.

Utilita Energy Blue Card Queries and Paypoint Outlet Help 0330 333 7442

For any questions or concerns that you have with regard to Utilita Blue Card, call: 0330 333 7442. You can also submit your Blue Card enquiries to them online by completing their email contact form. Through this phone number, you can also ask for help with Paypoint outlets.

Utilita Energy Extra Care Team 0330 333 7456

To get in touch with a member of the Extra Care Team, call the Utilita Energy number: 0330 333 7456. You can contact this phone number if you are concerned with the amount of energy that you are using. For energy saving tips, visit the company’s How can I save energy? page.

Contact Utilita Energy UK Through Social Media

• Twitter:
  https://twitter.com/UtilitaEnergy
• Facebook:
  https://www.facebook.com/UtilitaEnergyUK
• YouTube: https://www.youtube.com/channel/UCFSJXbyyeTgPCdmro0Obodw
• Google Plus:
  https://plus.google.com/108881263587267779348
• LinkedIn:
  https://www.linkedin.com/company/utilita-services-ltd-
• Flickr:
  https://www.flickr.com/photos/utilitaenergy/
• iOS App:
  https://itunes.apple.com/gb/app/utilita-energy/id1019559761?mt=8
• Android App:
  https://play.google.com/store/apps/details?id=com.paypoint.smartpay&hl=en_GB

How to Find the Utilita contact us page

Customers with various queries can find the Utilita Energy numbers on their website at http://www.utilita.co.uk/. Scroll down to the bottom of the web page, then click on the Contact Us link under Customer Care column.

You will be directed to the web page where you will need to choose a category to get the Utilita Energy contact number for that specific category that you are looking for. For instance, select meter enquiry, and you will be provided with the phone number to call or ways you can do to make an enquiry about reading your meter.

The main customers phone number that you can call for your questions or concerns relating to Flow Energy UK is 0800 092 0202. For gas or electricity emergencies, check the other contact phone numbers below.

Flow Energy Contact Numbers

Department	Contact Number	Opening Hours
Customer Service, Quote, Complaints	0800 092 0202	Monday to Friday, 8am to 8pm
Flow Energy Training Centre	0800 092 0277	Monday to Friday, 8am to 8pm
Gas & Carbon Monoxide Leaks Helpline	0800 111 999	Monday to Sunday, 12am to 11.59pm
North Scotland Power Cut Helpline	0800 300 999	Monday to Sunday, 12am to 11.59pm
South Scotland Power Cut Helpline	0845 272 7999  *Up to 9p/minute and access charge*	Monday to Sunday, 12am to 11.59pm
North East England Power Cut Helpline	0800 668 877	Monday to Sunday, 12am to 11.59pm
North West Power Cut Helpline	0800 195 4141	Monday to Sunday, 12am to 11.59pm
Yorkshire Power Cut Helpline	0800 375 675	Monday to Sunday, 12am to 11.59pm
East Midlands Power Cut Helpline	0800 056 8090	Monday to Sunday, 12am to 11.59pm
West Midlands Power Cut Helpline	0800 328 1111	Monday to Sunday, 12am to 11.59pm
Eastern England Power Cut Helpline	0800 783 8838	Monday to Sunday, 12am to 11.59pm
South Wales Power Cut Helpline	0800 052 0400	Monday to Sunday, 12am to 11.59pm
Southern England Power Cut Helpline	0800 072 7282	Monday to Sunday, 12am to 11.59pm
London Power Cut Helpline	0800 028 0247	Monday to Sunday, 12am to 11.59pm
South East England Power Cut Helpline	0800 783 8866	Monday to Sunday, 12am to 11.59pm
South West England Power Cut Helpline	0800 365 900	Monday to Sunday, 12am to 11.59pm
North Wales, Merseyside and Cheshire Power Cut Helpline	0845 272 2424 *Up to 9p/minute and access charge*	Monday to Sunday, 12am to 11.59pm

Flow Energy Customer Service Number
0800 092 0202 Free Number

As a Flow customer, if there's anything you don't understand on your bill then call our customer service team on 0800 092 0202 for help

— FlowEnergy (@FlowEnergyUK) July 16, 2015

Call the Flow Energy number: 0800 092 0202 free number if you would like to get in touch with a member of Flow customer service team.

This is the dedicated contact phone number that you can call for any questions or concerns that you may have with regard to the products or services that they offer. If you are looking to get a quote, dial this phone number or do it online on their website.

When you are getting a quote online, you will need to provide a number of information, such as your postcode, your email address (optional), and an offer code, if you have any. This will help the Flow Energy customer service team to tell you how much you could save with Flow. It would also be really helpful if you had your most current home energy bill to hand.

Aside from calling the Flow Energy customer service telephone number, there are some other ways that you can do to send your enquiries to them. You can submit your questions or concerns to them online by filling in the email contact form on their website or by sending them an email at [email protected]. Alternatively, you can use the live chat facility on the company’s website to reach one of their customer support representatives. If you would prefer to make an enquiry by post, then write a letter to them at the Flow Energy address below:

• Customer Services Flow Energy North Felaw Maltings 48 Felaw Street Ipswich Suffolk IP2 8PN

In case you are not satisfied with the product or service that you have received from the company and would like to make a complaint, call the Flow Energy customer service telephone number during their working hours. If you need to contact them outside of their opening times, you can leave them a message or drop them an email at [email protected] and they will deal with it and get back to you as soon as they are back in the office. Alternatively, you can send your complaint to them by post at the following Flow Energy address:

• Complaints Flow Energy North Felaw Maltings 48 Felaw Street Ipswich Suffolk IP2 8PN

Flow Energy Complaints Procedure

Flow Energy UK aims to resolve every complaint as efficiently as possible. If it is evident that your complaint is particularly complex or serious, they will make sure that a senior member of the team is dealing with the issue.

• More about the complaints process with Flow

Complaints can be complicated and the investigation may take time, but the company will make sure to keep you up-to-date with exactly what is going on so that you will be aware of how things are progressing. If you feel that Flow Energy is not dealing with your complaint in the way that you would like, call the Flow Energy main customer service number, and ask to speak to a Customer Service Manager. Once they have resolved your complaint, they will apologise, explain why it happened and what they are doing to sort things out. The company may offer compensation or a goodwill gesture should they consider it appropriate.

If you would like to get independent advice, contact Citizens Advice on 0845 404 0506 *Up to 9p/minute and access charge* or log on to their website at www.adviceguide.org.uk. They provide a free, independent and confidential service

After 8 weeks, if your complaint is still unresolved to your satisfaction, or if Flow Energy has sent you their deadlock letter, you have the option to refer your complaint to the independent Energy Ombudsman. Call them on 0330 440 1624, or send them an email at [email protected]. Alternatively, visit their website at http://www.energy-ombudsman.org.uk/. If you would like to send your complaint to them by post, write to Ombudsman Service: Energy, PO Box 966, Warrington, WA4 9DF.

Flow Energy Training Centre Telephone Number 0800 092 0277 Free Number

In order to speak to a member of the company’s training centre, call the Flow Energy number 0800 092 0277 free number. Their various courses run continuously in their state-of-the-art training facility in Cheshire. Apart from giving them a call, you can send any questions or concerns that you may have relating to the Flow Energy Training Centre by email at [email protected]. You can also sign up online for your free training anytime. Fill in the registration form and the company will get in touch with you to book you on.

Flow Energy Gas & Carbon Monoxide Leaks Helpline 0800 111 999 Free

To reach the 24-hour National Gas Emergency Hotline, call the Flow Energy number 0800 111 999 free number. This is the dedicated contact phone number that you can call if you think you can smell gas or you have a gas leak. You can also dial this phone number to ask for help if you are worried that fumes containing carbon monoxide are escaping from a gas appliance.

Flow Energy UK Power Cut Contact Numbers

To report that you are experiencing a power cut, you will need to get in touch with the electricity network operator for your area directly. You can call one of these phone numbers if there is a power issue affecting your local area.

• North Scotland: SSE Power Distribution – 0800 300 999 free number
• South Scotland: SP Energy Networks – 0845 272 7999 *Up to 9p/minute and access charge*
• North East England: Northern Powergrid – 0800 668 877 free number
• North West: Electricity North West – 0800 195 4141 free number
• Yorkshire: Northern Powergrid – 0800 375 675 free number
• East Midlands: Western Power Distribution – 0800 056 8090 free number
• West Midlands: Western Power Distribution – 0800 328 1111 free number
• Eastern England: UK Power Networks – 0800 783 8838 free number
• South Wales: Western Power Distribution – 0800 052 0400 free number
• Southern England: SSE Power Distribution – 0800 727 282 free number
• London: UK Power Networks – 0800 028 0247 free number
• South East England: UK Power Networks – 0800 783 8866 free number
• South West England: Western Power Distribution – 0800 365 900 free number
• North Wales, Merseyside & Cheshire: SP Energy Networks – 0845 272 2424 *Up to 9p/minute and access charge*

Flow Energy Media Centre Contact Email

For press releases, send an email to the Flow Energy media enquiries team at [email protected]. You can send a message to this email address if you are enquiring about company logos and images, if you need product information or if you would like any other information.

Contact Flow Energy UK Through Social Media

• Twitter:
  https://twitter.com/@FlowEnergyUK
• Facebook:
  https://www.facebook.com/FlowEnergyUK/
  https://www.facebook.com/flowcareers
• YouTube
• Google Plus:
  https://plus.google.com/+FlowenergyUk
• LinkedIn:
  https://www.linkedin.com/company/flow-energy-ltd

How to Find the Flow Energy Contact Phone Numbers

Customers who have any queries can find the Flow Energy customer service telephone numbers on their website. Go to their official site at Flowenergy.uk.com, then scroll down to the bottom of the web page. Click on the Contact Us link under Help column, and you will be directed to the web page where you will be able to get the Flow Energy contact detils that you are looking for. In addition to phone numbers, the web page will also provide you with the other ways that you can do to reach the company’s customer service team.

Green Star Energy Contact Numbers

Department	Contact Number	Opening Hours
Green Star Energy Customer Service, Media, Customer Complaints	0800 012 4510	Monday to Friday, 8am to 6pm
Customer Service Mobile Number	0330 088 1619	Monday to Friday, 8am to 6pm
Green Star Meter Readings and Payments Automated Line	0203 131 2382	Monday to Friday, 8am to 6pm
Green Star Energy Minicom Service Number	18001 0800 012 4510	Monday to Friday, 8am to 6pm
Gas Emergency Service Number	0800 111 999	Monday to Sunday, 12am to 11.59pm
Gas Emergency Service Number (Textphone)	18001 0800 371 787	Monday to Sunday, 12am to 11.59pm

Green Star Energy Customer Service Phone Number 0800 012 4510 Free

#SAVE nearly £200 when you go with #GreenStarEnergy. Call us on 0800 012 4510 to request a quote and switch!… http://t.co/72YL4xpkVm

— Just Energy US (@JustEnergyUS) May 15, 2015

Call the Green Star Energy customer contact number: 0800 012 4510 free number if you would like to get in touch with a member of Green Star Energycustomer service team. This is the dedicated phone number that you can call for any questions or concerns that you may have with regard to the products or services that they offer. If you are calling from a mobile, the contact phone number to dial is 0330 088 1619.

Aside from giving the company a call, there are some other ways that you can do to send your enquiries to Green Star Energy. You can enquire by sending their customer service team an email at [email protected]. You can also submit your queries through social media on their Twitter or Facebook account. If you would prefer to visit them in person or make an enquiry by post, then you can go or write to the Green Star Energy address below:

Green Star Energy Elder House 3^rd Floor 586-592 Elder Gate Central Milton Keynes MK9 1LR

If you are a member of the press and would like to make an enquiry, you can speak to a member of the press office team through the Green Star Energy customer service telephone number. By calling this phone number, you will be able to reach either Joanne Thornton or Gavin Morden who can help you with your media enquiries. Alternatively, your questions and concerns can be submitted to them via email at [email protected].

In case you are not satisfied with the service that you have received and would like to make a complaint, you can discuss the issue by calling the Green Star Energy customer service telephone number. If the advisor that you speak to is unable to resolve your complaint, you can ask to speak to a manager. If the issue is still not resolved at this point, then contact the company’s Complaints Lead via email at [email protected]. You can also write them a letter at the Green Star Energy address below:

Complaints Lead Green Star Energy Elder House 3^rd Floor 586-592 Elder Gate Central Milton Keynes MK9 1LR

If you have already followed all of the above steps but your complaint is still unresolved within 8 weeks, you have the option to refer your complaint to the Energy Ombudsman by calling them on 0330 440 1624. Visit their website at www.os-energy.org to find out more about how they handle complaints. Alternatively, you can call Citizens Advice consumer service on 0845 404 0506 *Up to 9p/minute and access charge* or visit their website at https://www.citizensadvice.org.uk/. They provide free, confidential and impartial advice to people who need it.

Green Star Energy Meter Readings and Payments Automated Line Number 0203 131 2382

• In order to get access to the company’s automated line, dial the Green Star Energy Meter Readings number 0203 131 2382. Through this service, you will be able to submit your meter readings or make a payment over the phone. If you are using a textphone, the contact number to call is 18001 0800 012 4510. Note that when making a payment, you will need your account number as well as your card details. If you need help on how to read your meter, visit the help and support page on the company’s website to get more information.
• When it comes to making a payment, paying via Direct Debit is the easiest way to pay. Call the Green Star Energy customer service telephone number during their opening times and they can help set it up for you. Alternatively, you can make a payment at a bank, send them a cheque, pay using credit or debit card, or send them a payment through BACS.
• If you think that there is something wrong with your bill, call the Green Star Energy customer service telephone number or send them an email at [email protected]. You can also make a complaint by post. Write to the following Green Star Energy address:
  Green Star Energy Customer Services Elder House 3^rd Floor 586-592 Elder Gate Central Milton Keynes MK9 1LR
• Make sure to include the full name of the account holder, your address that you are enquiring about, your Green Star Energy account number, as well as a brief description of the problem.

Green Star Energy Gas Emergency Service Telephone Number 0800 111 999 Free Number

For gas emergency service, contact the Green Star Energy fas emergency service number 0800 111 999 free number. If you suspect any gas leakage, you can report it immediately through this phone number. This contact phone number is available 24 hours a day, 7 days a week. If you are using a text phone, the phone number to dial is 18001 0800 371 787.

In case you are experiencing a power cut, you will need to get in touch with your local electricity network operator. You can find their contact information on the Green Star Energy emergencies web page.

Contact Green Star Energy UK Through Social Media

• Twitter: https://twitter.com/GreenStar_UK
• Facebook: https://www.facebook.com/GreenStarEnergyUK/
• YouTube: https://www.youtube.com/user/greenstarenergytv
• Google Plus: https://plus.google.com/117936698382322550298
• LinkedIn: https://www.linkedin.com/company/greenstar-energy

How to Find the Green Star Energy Contact Phone Numbers

Customers that would like to make any enquiry can find the Green Star Energy customer service telephone numbers on their website at https://www.mygreenstarenergy.com/. Once you are there, scroll down to the bottom of the web page, then click on the Help & Support link. Click on the Call Us button under Contact Us, and you will be directed to the web page where you will be able to get the Green Star Energy contact number helpline that you are looking for.

How do i LogIn to my Green Star Energy Account ?

Customers who have an existing Green Star Energy account can sign in on their log in page. If you do not have an account yet, you can sign up for a new one through the company’s registration page with your email and password. When you have Green Star Energy My Account, you can manage your energy services from anywhere, any time. With an online account, you will be able to record a meter reading, view your account balance, look up your current and previous bills, and view the Green Star Energy’s current products and services.

Department	Contact Number	Opening Hours
iSupplyEnergy Customer Service, Complaints Helpline, Prepayment Enquiries	0330 202 0298	Monday to Friday, 9am to 5pm
Priority Services Register	0120 261 2161	Monday to Friday, 9am to 5pm
Collections Team Helpline, Pay By Phone	0120 261 2236	Monday to Friday, 9am to 5pm
Electricity Prepayment Meter Queries	0845 658 9655 *Up to 9p/minute and access charge*	Monday to Friday, 8am to 8pm, Saturday, 8am to 6pm, Sunday, 9am to 5pm
Gas Prepayment Meter Queries	0845 124 5366 *Up to 9p/minute and access charge*	Monday to Friday, 8am to 8pm, Saturday, 8am to 6pm, Sunday, 9am to 5pm

iSupply Energy Customer Service Phone Number 0330 202 0298

Call the iSupply Energy contact number 0330 202 0298 if you would like to get in touch with a member of the customer service team. This is the dedicated contact phone number that you can call for any general questions or concerns that you may have with regard to the products or services that they offer. You can also discuss your prepayment queries by calling this phone number.

In case you are not satisfied with the service that you have received from the company and would like to make a complaint, call the iSupply Energy customer service telephone number. If you would like to visit them in person, get in touch with a member of their Complaints Department through this phone number to help you make arrangements to visit their office. Alternatively, you can submit your complaints to them by filling in the email contact form on their website. If you are an iSupply Energy account holder, go to their account complaints form, complete it and submit. If you are not an account holder, then go to the company’s complaints form, fill it in and submit. Whichever form you use will go directly to their Complaints Department for processing. If you would prefer to make a complaint by post, then send a letter stating clearly the name of the account holder, the account number along with a clear explanation of the complaint. Write a letter to them at the iSupply Energy address below:

iSupply Energy Limited Richmond House Richmond Hill Bournemouth BH2 6EZ

iSupply Energy Complaints Procedure

iSupply Energy aims to send you a message to confirm that they have received your complaint within 1 working day. If you are an existing customer, this will be sent to you through their online account messaging service. If you are not an iSupply Energy UK customer, the company’s response will be sent to the email address that you provided at the time you made your complaint. Within the email, they will aim to either provide a resolution to your complaint or let you know of what they will do in order to come up with a resolution. Each complaint will be given a unique complaints reference number that will be clearly indicated on the response that they send to you. and it would be helpful if you could provide this reference number on all correspondence shared between you and the company with regard to your complaint.

iSupply Energy endeavours to resolve your complaint at the same time as they confirm receipt of it. In case they are unable to do it and would need to carry out additional investigations, then they will make it clear to you through email. More information about the company’s complaints procedure can be found on their website.

iSupply Energy Priority Services Register Number
0120 261 2161

To speak to a member of the customer service team for Priority Services Register (PSR), call the iSupply Energy priority number helpline
0120 261 2161. They keep a confidential register of priority service customers who, because of being of pensionable age, having a disability or a long-term ill health, need information or advice on the special services available to them. iSupply Energy provides free services to eligible customers who request it. These services include password scheme to protect your security, third party representative for correspondence, as well as provision of quarterly meter readings. The Priority Services Register also helps to identify households that may require additional assistance in the case of an emergency such as loss of supply and to quickly and easily provide advanced warning and extra help in in the case of a planned interruption to your supply.

iSupply Energy Collections Helpline
0120 261 2236

Dial the iSupply Energy contact number collections 0120 261 2236 if you are looking to get in touch with a member of their Collections Team. This is the dedicated contact phone number that you can call if you are having difficulty paying your bills. If you would like to make a payment over the phone or are having difficulty paying the outstanding balance on your account, you can get it done through this phone number. Aside from giving them a call, you also have the option to visit the Support and Advice For Paying Bills section of iSupply Energy’s website. This web page will provide you with some useful information about what the company can do to help you.

iSupply Energy Electricity Prepayment Meter
0845 658 9655 *Up to 9p/minute and access charge*

For any questions or concerns that you may have with regard to your electricity prepayment meter, call the iSupply Energy customer service telephone number 0845 658 9655 *Up to 9p/minute and access charge*. If your enquiry is relating to your gas prepayment meter, then the contact phone number that you can call is 0845 124 5366 *Up to 9p/minute and access charge*. Alternatively, you can make an enquiry by sending them an email at [email protected].

Contact iSupply Energy UK Through Social Media

• LinkedIn: https://www.linkedin.com/company/isupplyenergy
• iSupply Facebook: https://www.facebook.com/iSupply

How to Find the iSupply Energy Contact Phone Numbers

Visit the company’s website at http://www.isupplyenergy.co.uk/ if you are looking for the iSupply Energy customer service telephone numbers. Click on the Contact Us link at the top of the web page, and then you will be directed to the page where you will be able to get the iSupply Energy contact number helpline that you need. On this web page, you will also be able to find some other ways that you can do to make an enquiry and reach one of the company’s customer service representatives.

iSupply Energy Careers

iSupply Energy is looking for helpful and motivated people to join them. If you are looking to work and become a part of their team, you can visit the iSupply Energy jobs page to find out more about their current career vacancies.

Department	Contact Number	Opening Hours
Customer Service, Get a Quick Quote, Moving Home, Bank Details Changes, Loss of Supply, Complaints	0800 953 4774	Monday to Friday, 8am to 8pm, Saturday, 9am to 5pm
Loss of Supply Emergencies Outside of Normal Business Hours (Prepayment Only)	0800 368 2970 or 0333 300 0270	Monday to Friday, 7am to 8am, Sunday, 9am to 5pm
National Grid Emergency Line	0800 111 999	Monday to Sunday, 12am to 11.59pm
Lost or Damaged Top Up Device	0800 953 4777	Monday to Friday, 8am to 8pm, Saturday, 9am to 5pm
Bereavement Helpline	0800 096 0701	Monday to Friday, 8am to 8pm, Saturday, 9am to 5pm
Business Quote Helpline	0845 140 0251 *Up to 9p/minute and access charge*	Monday to Friday, 8am to 8pm, Saturday, 9am to 5pm
Business Energy Sales	0845 140 0252 *Up to 9p/minute and access charge*	Monday to Friday, 8.45am to 5pm
Moving Business Premises	0845 140 0253 *Up to 9p/minute and access charge*	Monday to Friday, 8am to 8pm, Saturday, 9am to 5pm
Business Energy Renewals Team	0845 350 3761 *Up to 9p/minute and access charge*	Monday to Friday, 8am to 8pm, Saturday, 9am to 5pm
Public Relations Team	0207 554 1780	Monday to Friday, 8am to 8pm, Saturday, 9am to 5pm

Extraenergy General Customer Service Number 0800 953 4774 Free Number

Call the Extraenergy customer service contact number
0800 953 4774 (free number) if you would like to get in touch with a member of their customer service team. This is the dedicated phone number that you can call for any general questions or concerns that you have with regard to the products or services that they offer. Through this phone number, you can also get a quick quote, enquire about your terms and conditions, and ask for help when your meter is faulty and you are experiencing a loss of supply. If you are moving home or would like to make changes on your bank details, you can let the company know by calling this number.

• In case you are not satisfied with the service that you have received and would like to make a complaint, call the Extraenergy customer service telephone number during their business hours.
• Alternatively, you can submit your complaint by sending them an email at [email protected]. If you would prefer to send your complaint by post, then write a letter to the Extraenergy UK address below:
  Extra Energy Supply Ltd PO Box 10243 Ashby de la Zouch LE65 9ED

Make sure that you have your account number to hand. Extraenergy will aim to resolve your complaint as efficiently as possible, but if they are unable to find a quick solution, or you are still unhappy, they will register your concern and pass it to their specialist Complaints Management Team.

In case you are still not satisfied, you can request the person dealing with your complaint to refer your case to the Extraenergy Head of Customer Services. Your complaint will be reviewed fully and you will be provided with a final conclusive resolution. The complaints process typically takes up to 4 weeks, but the company will let you know should they think that it might take longer. Upon the review of your complaint, they may provide you with an apology, give you an explanation of the issue, why it happened and what they are doing to sort it out. Extraenergy will take appropriate action to put things right for you as well as to make sure that the same thing does not occur to other customers. Also, there may be some circumstances that the company feels it is appropriate to provide financial compensation.

If you have done the above steps and still you are not satisfied with the company’s final written position, or if 8 weeks have passed and your Extraenergy complaint has not been resolved, you have the option to refer the case to the Ombudsman Services: Energy. You can reach them by calling 0330 440 1624. If you are using a textphone, dial 0330 440 1600. You can also visit http://www.ombudsman-services.org/ to get more information. If you would prefer to send your complaint to them by post, then write a letter to the following address:

Ombudsman Services: Energy PO Box 966 Warrington WA4 9DF

Note that you are required to have followed Extraenergy’s internal complaints process prior to the Ombudsman Services: Energy accepting your case. The Ombudsman offers a free and impartial service, which will include a full investigation of the issue. Once it is completed, they may recommend additional action, which could be an apology, remedial action or financial compensation. Should you accept the Ombudsman’s proposal, Extraenergy will be bound by their decision.

Extraenergy Loss of Supply Emergencies (Outside of Normal Business Hours) Helpline 0800 368 2970 Free Number or 0333 300 0270

For loss of supply emergencies outside of the company’s normal business hours, call the Extraenergy customer service telephone number 0800 368 2970 free number or 0333 300 0270. They are available from Monday to Friday, 7am to 8am, and on Sundays and Bank Holidays, 9am to 5pm. This phone number is only for prepayment customers.

For gas emergencies, the contact number that you can call is 0800 111 999. This phone number is available 24 hours a day, 7 days a week.

Extraenergy Lost or Damaged Top Up Device Telephone Number 0800 953 4777 Free Number

Dial the Extraenergy customer service telephone number 0800 953 4777 free number if you have lost or damaged your top up device. You can request a new one from them but there will be an additional charge for it. If your device is defective, the company will arrange to replace it at no extra cost to you. Call this phone number and Extraenergy will send you a replacement device in the post, which may take up to 5 working days to be delivered.

Extraenergy Bereavement Helpline 0800 096 0701 Free Number

Call the Extraenergy customer service telephone number 0800 096 0701 free number if a member of your family or a friend who is a customer has passed away. They will be able to talk you through the process. The company may need to ask you a number of questions, such as your relationship to the deceased, the date that the person passed away, as well as the address and account details. They will also need an up to date meter reading, a copy of the death certificate, a contact number for you, and the details on who will be responsible for the account moving forward. Aside from giving them a call, you can also contact them via email at [email protected].

Extraenergy Business Quote Helpline 0845 140 0251 *Up to 9p/minute and access charge*

In order to get a business quote over the phone, dial the Extraenergy customer service telephone number 0845 140 0251 *Up to 9p/minute and access charge*. If you would prefer to do it online, visit the get a quote page on their website. To do this, you will need to provide the company with some important information, including your first and last name, your company name, your postcode, phone number and email. If you are decided to become an Extraenergy customer, contact their Business Energy Sales team on 0845 140 0252 *Up to 9p/minute and access charge*.

For businesses that are moving premises, the Extraenergy contact number helpline to call is 0845 140 0253 *Up to 9p/minute and access charge*. You can also let them know online by filling in the email contact form on their website, and they will get back to you as soon as they can. If you are an existing customer and would like to make an enquiry with regard to your contract renewal, get in touch with the Extraenergy Business Energy Renewals team on 0845 350 3761 *Up to 9p/minute and access charge*.

Extraenergy Public Relations Team Number 0207 554 1780

Call the Extraenergy contact number helpline 0207 554 1780 to speak to a member of their Public Relations team. This is the dedicated phone number to dial if you are a member of the media with any questions or concerns about the company. Apart from giving them a call, you can also reach the Public Relations team by sending them an email at [email protected].

Extraenergy Online Account

Customers who have existing Extraenergy online account can sign in through Myextraenergy login page. If you do not have an account yet and would like to sign up, visit their registration page. With an Extraenergy online account, you will be able to make a payment, view your bills and payments, manage your Direct Debit, provide your meter readings, and view and change your contact information.

Contact Extraenergy UK Through Social Media

• Twitter: https://twitter.com/extraenergyuk?lang=en
• Facebook: https://www.facebook.com/pages/Extra-Energy-UK/822699871074654
• LinkedIn: https://www.linkedin.com/company/extraenergy

How to Find the Extraenergy Contact Phone Us

Customers looking for the Extraenergy customer service telephone numbers can find it on their website at http://www.extraenergy.com/. Click on the Help and Advice link that can be found on the upper right corner of the web page. Then, you will need to choose whether you need help with your home or business energy. Once you have selected, you will be directed to the web page where you have to select a category to get the Extraenergy contact number helpline for your queries.